Principles of Management - Leadership

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Questions and Answers

Which leadership style emphasizes participation and delegation of authority?

  • Democratic (correct)
  • Laissez-fare
  • Directive
  • Autocratic

What did the Ohio State study identify as critical for subordinate performance and satisfaction?

  • Task delegation and Team autonomy
  • Employee orientation and Production orientation
  • Democracy and Autocracy
  • Consideration and Initiating structure (correct)

What leadership style did the University of Michigan study associate with high productivity and job satisfaction?

  • Laissez-fare
  • Employee oriented (correct)
  • Production oriented
  • Autocratic

Which leadership style is characterized by a lack of leadership input and granting freedom to the group?

<p>Laissez-fare (B)</p> Signup and view all the answers

What is the ideal style according to the Managerial Grid?

<p>9-9 style (D)</p> Signup and view all the answers

In behavioral theories of leadership, what is a primary focus of the production-oriented leader?

<p>Technical task aspects (A)</p> Signup and view all the answers

The University of Iowa study concluded that which leadership style was the most effective?

<p>Democratic (B)</p> Signup and view all the answers

What does consideration refer to in the context of leadership styles?

<p>Being considerate of followers’ ideas and feelings (C)</p> Signup and view all the answers

What is the primary outcome of setting specific and challenging goals according to goal-setting theory?

<p>Increased job motivation and performance (C)</p> Signup and view all the answers

Which of the following is NOT one of the five core job dimensions in the Job Characteristics Model?

<p>Task Completion Time (B)</p> Signup and view all the answers

How does self-generated feedback compare to external feedback in the context of goal-setting?

<p>Self-generated feedback is a stronger motivator (B)</p> Signup and view all the answers

What aspect of goal commitment is notably higher when goals are self-set or public?

<p>Internal motivation (D)</p> Signup and view all the answers

What do individuals with a high growth need tend to respond well to in their jobs?

<p>Enriched, challenging jobs (D)</p> Signup and view all the answers

Which factor is crucial for enhancing responsibility in job performance according to the Job Characteristics Model?

<p>Autonomy (B)</p> Signup and view all the answers

What is the relationship between job satisfaction and job dissatisfaction according to Herzberg's theory?

<p>Satisfaction and dissatisfaction are independent of each other. (A)</p> Signup and view all the answers

In which cultural context is goal-setting theory particularly effective, as noted in contemporary motivation theories?

<p>North American cultures (A)</p> Signup and view all the answers

Which of the following leads to internal rewards for employees as per the job design theory?

<p>Performing well on valued tasks (B)</p> Signup and view all the answers

According to Herzberg's revised view, what is considered the opposite of satisfaction?

<p>No satisfaction (C)</p> Signup and view all the answers

Which of the following factors should managers focus on to boost employee motivation?

<p>Intrinsic motivators (A)</p> Signup and view all the answers

What does the need for achievement (nAch) emphasize in an employee's work preferences?

<p>Moderate challenges with personal responsibility (C)</p> Signup and view all the answers

What is a characteristic of high achievers according to McClelland’s Three-Needs Theory?

<p>They seek clear feedback and take on moderate challenges. (D)</p> Signup and view all the answers

Which need is most closely associated with a desire to influence others' behavior?

<p>Need for Power (nPow) (C)</p> Signup and view all the answers

Which of the following is NOT a managerial implication of McClelland's Three-Needs Theory?

<p>Increase team-focused initiatives. (A)</p> Signup and view all the answers

What is a common effect of removing extrinsic dissatisfying factors in a workplace?

<p>Prevents dissatisfaction but does not inspire motivation. (D)</p> Signup and view all the answers

Which trait is associated with a leader's ability to build trusting relationships?

<p>Honesty and integrity (C)</p> Signup and view all the answers

What is the primary focus of trait theories of leadership?

<p>The identification of traits that differentiate leaders from nonleaders (B)</p> Signup and view all the answers

Which trait is MOST likely to help a leader make well-informed decisions?

<p>Job-relevant knowledge (A)</p> Signup and view all the answers

In addition to identifying traits, what have researchers recognized as important in leadership?

<p>Interactions with group members and situational factors (B)</p> Signup and view all the answers

Which of the following traits reflects a leader's capacity to influence others effectively?

<p>Desire to lead (D)</p> Signup and view all the answers

Which trait is primarily about a leader's need to achieve goals?

<p>Drive (A)</p> Signup and view all the answers

Which of the following traits is NOT typically associated with leadership?

<p>Lack of sociability (D)</p> Signup and view all the answers

What conclusion can be drawn if a manager exhibits drive and a desire to lead?

<p>They are likely to influence their group positively. (A)</p> Signup and view all the answers

What might Low Growth Need employees experience in relation to job enrichment?

<p>Less impact on performance (D)</p> Signup and view all the answers

According to Equity Theory, what happens to employees who perceive inequity?

<p>They may adjust their attendance or resign (D)</p> Signup and view all the answers

Which type of justice in Equity Theory pertains to the fairness of the reward amounts and allocation?

<p>Distributive Justice (B)</p> Signup and view all the answers

What is the key focus of Expectancy Theory regarding employee motivation?

<p>The belief that effort leads to desired rewards (D)</p> Signup and view all the answers

Which of the following is NOT one of the three key variables in Expectancy Theory?

<p>Equity (C)</p> Signup and view all the answers

How can managers foster perceptions of procedural justice?

<p>By sharing allocation decision information (C)</p> Signup and view all the answers

What belief is associated with the expectancy variable in Expectancy Theory?

<p>Effort leads to performance (D)</p> Signup and view all the answers

Which response might an employee take if they feel overrewarded according to Equity Theory?

<p>Decrease their productivity to restore equity (A)</p> Signup and view all the answers

What is a key characteristic of transformational leaders?

<p>They inspire followers to achieve extraordinary outcomes. (A)</p> Signup and view all the answers

Which of the following describes the leader-member exchange (LMX) theory?

<p>It focuses on creating in-groups and out-groups among team members. (B)</p> Signup and view all the answers

What is a defining trait of charismatic leaders?

<p>They inspire action through their enthusiastic and self-confident demeanor. (C)</p> Signup and view all the answers

What do transactional leaders primarily rely on?

<p>Using social exchanges to guide followers toward established goals. (B)</p> Signup and view all the answers

Which skill is critical for managers transitioning to a team leadership role?

<p>Trusting team members and knowing when to intervene. (C)</p> Signup and view all the answers

Which outcome is NOT associated with transformational leadership?

<p>Increased conformity to established practices. (B)</p> Signup and view all the answers

Which activity is NOT typically a responsibility of team leaders?

<p>Micromanaging every aspect of the team’s work. (A)</p> Signup and view all the answers

What distinguishes visionary leadership from other leadership styles?

<p>Creating and articulating an attractive vision for the future. (A)</p> Signup and view all the answers

Which statement best reflects the expectations of achievement-oriented leadership?

<p>It establishes challenging goals and expects high performance. (A)</p> Signup and view all the answers

Flashcards

Leader definition

Influences others and has managerial authority.

Leadership definition

Process of influencing a group to achieve goals.

Trait theories of leadership

Early leadership research focused on leader characteristics and behaviors.

Drive (leadership)

High effort and achievement motivation in leaders.

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Desire to lead (leadership)

Willingness to take responsibility for group success.

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Honesty/Integrity (leadership)

Truthful actions and words, building trust with followers.

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Self-confidence (leadership)

Belief in oneself to guide followers effectively.

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Intelligence (leadership)

Ability to gather, analyze info and make sound decisions.

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Democratic Leadership

Involves subordinates, delegates authority, and encourages participation.

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Autocratic Leadership

Dictates work methods, centralizes decision-making, and limits participation.

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Laissez-faire Leadership

Gives the group freedom to make decisions and complete work.

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Consideration (Leadership)

Being considerate of followers’ ideas and feelings, high concern for subordinates' needs.

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Initiating Structure (Leadership)

Structuring work and relationships to meet job goals, clarifying roles and responsibilities.

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Employee-oriented Leadership

Emphasizes interpersonal relationships and caring for employee needs.

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Production-oriented Leadership

Emphasizes technical or task aspects of a job, achieving efficiency.

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Managerial Grid

A leadership style that displays concern for both people and production, best with a high 9-9 score (concern for both).

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Achievement-oriented leadership

Leadership style focused on setting challenging goals and pushing followers to perform at peak levels.

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Leader-Member Exchange (LMX) Theory

Theory suggesting leaders develop 'in-groups' and 'out-groups'. In-group members often receive better performance evaluations and experience higher satisfaction.

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Transactional Leadership

Leadership style focused on social exchanges and rewarding productivity.

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Transformational Leadership

Leadership encouraging extraordinary performance beyond typical outcomes.

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Charismatic Leadership

Influential leadership style where personality profoundly impacts follower behavior.

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Visionary Leadership

Leadership focused on articulating a compelling future vision to improve the present.

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Team Leadership

Leadership style adapted for handling employee teams, emphasizing roles like coaching and facilitating.

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Contemporary Leadership

Modern leadership style emphasizes interaction, inspiration, and support of followers.

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In-group

Group of employees with closer relationships with their leader.

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Out-group

Group of employees seen with less favor by their leader.

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Herzberg's Two-Factor Theory

Job satisfaction stems from intrinsic factors (e.g., achievement), while dissatisfaction arises from extrinsic factors (e.g., pay).

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Need for Achievement (nAch)

Drive to succeed relative to standards, preferring personal responsibility, feedback, and moderately challenging goals.

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Need for Power (nPow)

Desire to influence others' behavior.

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Need for Affiliation (nAff)

Desire for close, friendly relationships.

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Herzberg's Revised View

The opposite of satisfaction is no satisfaction, not dissatisfaction; The opposite of dissatisfaction is no dissatisfaction, not satisfaction.

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Dual Continuum

Job satisfaction and job dissatisfaction are distinct concepts; addressing dissatisfaction doesn’t automatically create satisfaction.

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Intrinsic Motivators

Job-related factors (e.g., achievement and responsibility) that boost motivation.

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High Achievers

Focus on personal achievement, prefer moderately challenging tasks with feedback and personal responsibility.

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Goal-Setting Theory

Motivation theory stating that specific and challenging goals increase job performance.

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Job Design Theory

Theory focusing on structuring jobs to fit the organization and employee skills, enhancing motivation and job satisfaction.

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Job Characteristics Model (JCM)

Model describing five job dimensions (skill variety, task identity, task significance, autonomy, and feedback) impacting motivation.

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Goal Specificity

Clear, measurable goals that motivate and guide employees.

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Self-Efficacy

Belief in one's capability to succeed in specific situations.

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Goal Commitment

The determination to achieve a specific goal.

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Skill Variety

Job dimension describing the range of skills required in a job.

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Feedback

Information on the effectiveness of one's performance.

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Equity Theory

Employees compare their rewards (outcomes) to their efforts (inputs) and to others' ratios. Fairness influences satisfaction and possible responses.

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Equity Perception

Employees determine whether their input/output ratio is perceived as fair compared to others or organizational standards.

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Expectancy Theory

Motivation depends on the link between effort, performance, and desired rewards.

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Inequity (underrewarded)

Employee feels undervalued as their input/output ratio is perceived as less favorable than another's.

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Low Growth Need

Employees with low growth needs might not be motivated by job enrichment strategies, affecting performance or job satisfaction minimally.

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Distributive Justice

Fairness in the allocation of rewards.

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Procedural Justice

Fairness of processes used in reward distribution.

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Performance-Reward Linkage

The expectation that good job performance will lead to specific rewards.

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Study Notes

Principles of Management - Leadership

  • Leaders & Leadership: Leaders are individuals who influence others and have authority, ideally all managers should be leaders. Leadership is the process of influencing a group to achieve goals.

Trait Theories of Leadership

  • Researchers studied traits, early 20th century, in an effort to identify characteristics that differentiate leaders from non-leaders.

  • Research showed consistent leadership traits difficult to identify.

  • Traits do increase the probability that an individual will be an effective leader.

Traits Associated with Effective Leadership

  • Drive: High effort level, desire for achievement

  • Desire to lead: Willingness to take responsibility

  • Integrity: Builds trust through honesty and consistency

  • Self-confidence: Confidence to convince followers

  • Intelligence: Ability to synthesize information and solve problems

  • Job-relevant knowledge: Better decision making

  • Extraversion: Outgoing and rarely withdrawn

  • Proneness to guilt: High sense of responsibility

Behavioral Theories of Leadership

  • University of Iowa Study: Identified three leadership styles (democratic, autocratic, and laissez-faire), democratic style was most effective.

  • Ohio State Study: Identified two factors, consideration (shows concern for followers) and initiating structure (structuring work for goal achievement). High levels of both important for effective performance.

  • University of Michigan Study: Found employee-oriented leader (focuses on team needs) styles usually associated with higher productivity and job satisfaction, compared to a production-oriented style.

Contingency Theories of Leadership

  • Fiedler's Contingency Model: Assumes a leader's style (task-oriented or relationship-oriented) is fixed.

  • Situational factors important: Leader-member relations, task structure, and position power influence ideal leadership style.

  • Least-Preferred Coworker (LPC) scale measures a leader's leadership style

Hersey-Blanchard Situational Leadership Theory

  • Employs leadership style based on the follower's readiness

  • Readiness: followers' ability and willingness to take responsibility for a task

  • Four Leadership Styles: Telling, Selling, Participating, Delegating

Contemporary Views of Leadership

  • Leadership-Member Exchange (LMX) theory: Leaders create in-groups and out-groups. In-groups have greater job satisfaction, better performance and less turnover.

  • House's Path-Goal theory: Leaders clarify the path to help followers achieve work goals

  • Charismatic and Visionary Leadership: Leaders who inspire and motivate.

  • Focuses on followers and their readiness to undertake tasks

  • Contemporary Views: Common theme is interactions with, inspiration and support for followers.

Motivating Employee Groups

  • Flexibility in Motivation: Consider different workplace factors.

  • Generational Differences: Different preferences for work style.

  • Work-Life Balance: Help address the needs of diverse groups

  • Motivating professionals vs non-professionals: Different incentives apply.

Designing Reward Programs

  • Open-book management: Employees involved in decision making

  • Employee recognition: Positive reinforcement

  • Pay-for-performance: Rewards based on clear performance criteria

  • Low-cost reward strategies: Methods to reward employees without substantial financial investment

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