Case Worker Characteristics and Skills
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Questions and Answers

What is the primary characteristic a case worker must possess?

  • Expertise in financial management
  • Skill in making decisions for clients
  • Ability to impose authority
  • Capacity to handle any situation (correct)
  • Which of the following describes the most fundamental value in casework?

  • The worth and dignity of every human being (correct)
  • Societal improvement and community service
  • Adherence to organizational policies
  • The efficiency of service delivery
  • What is the purpose of the psychosocial study in the casework process?

  • To mediate conflicts between parties
  • To evaluate social policies
  • To explore and investigate client issues (correct)
  • To enforce behavioral compliance
  • At what stage of the problem-solving process is information gathered about the client's situation?

    <p>Intake</p> Signup and view all the answers

    Which technique is NOT considered part of the process of social casework?

    <p>Provide emergency intervention</p> Signup and view all the answers

    What is the main expectation of the case worker at three levels?

    <p>To solve problems of clients</p> Signup and view all the answers

    Which of these is an element of the follow-up stage in case management?

    <p>Monitoring and evaluating outcomes</p> Signup and view all the answers

    What does the principle of controlled emotional involvement imply for case workers?

    <p>Balanced emotional support while maintaining professionalism</p> Signup and view all the answers

    What significant development in social work occurred in the early 1870s?

    <p>The establishment of the Massachusetts Board of Charities</p> Signup and view all the answers

    Which agency was one of the first to employ social workers specifically as Special Relief Agents?

    <p>United States Sanitary Commission</p> Signup and view all the answers

    What was the primary responsibility of the Massachusetts Board of Charities after its establishment?

    <p>To coordinate services in almshouses and hospitals</p> Signup and view all the answers

    Who was the director of the American Charity Organization Society at its inception?

    <p>Frank B. Sanborn</p> Signup and view all the answers

    What is an important factor that may hinder the effectiveness of the client-worker relationship?

    <p>Anticipatory fear from the client</p> Signup and view all the answers

    What role did social workers fulfill during the Civil War according to the content?

    <p>Assisting soldiers and their families with social and health problems</p> Signup and view all the answers

    Which action is essential for helping the client during the decision-making process?

    <p>Assist them in understanding the meaning of the situation</p> Signup and view all the answers

    Which of the following is a recommended approach when establishing rapport with a client?

    <p>Show a sympathetic approach</p> Signup and view all the answers

    What notable trend regarding state boards emerged in the field of social work in the 1900s?

    <p>The concept of state boards spread to other states</p> Signup and view all the answers

    Which organization was patterned after the Charity Organization of London?

    <p>American Charity Organization Society</p> Signup and view all the answers

    What might impede a client's willingness to engage when referred by an agency?

    <p>The nature of the referring agency</p> Signup and view all the answers

    What is the primary goal of presenting and discussing facts of the case with a client?

    <p>To help the client acknowledge difficulty</p> Signup and view all the answers

    What characterized the early role of social workers employed by the Home for Little Wanderers?

    <p>They were primarily involved in complex administrative tasks</p> Signup and view all the answers

    What was a significant shift in the focus of social work as it developed in the Philippines?

    <p>From assistance mainly aimed at charity to promoting community empowerment</p> Signup and view all the answers

    Which group was instrumental in the formation of the Philippine Association of Social Workers (PASW)?

    <p>Social workers educated abroad before the war</p> Signup and view all the answers

    Which historical influences contributed to the development of social welfare in the Philippines?

    <p>Spanish, American, and Japanese colonial developments</p> Signup and view all the answers

    What impact did psychoanalytical knowledge have on social work practitioners in the Philippines?

    <p>It shifted the focus from social environments to individual psychodynamics</p> Signup and view all the answers

    By December 2006, how many licensed social workers were there in the Philippines?

    <p>Around 16,134</p> Signup and view all the answers

    What is primarily required for a successful relationship in casework?

    <p>Non-possessive warmth and concern from the worker</p> Signup and view all the answers

    Which of the following factors does NOT contribute to the quality of the relationship between a client and their worker?

    <p>Access to unlimited financial resources</p> Signup and view all the answers

    What emotional state is indicated to heavily influence personal thinking and actions according to the content?

    <p>Overwhelming emotions</p> Signup and view all the answers

    What must a client demonstrate to effectively engage in the casework process?

    <p>A belief in the worker's competence</p> Signup and view all the answers

    Which aspect is emphasized as crucial for client engagement in problem-solving capacities?

    <p>The courage and motivation of the client</p> Signup and view all the answers

    What is suggested as a potential internal problem for a client in casework?

    <p>Chronic emotional strife</p> Signup and view all the answers

    How can the mobilization of a client's capacities be facilitated?

    <p>By building a strong relationship with the worker</p> Signup and view all the answers

    What might prevent a person from successfully achieving a better adjustment to their problems?

    <p>Over-reliance on the worker for solutions</p> Signup and view all the answers

    Study Notes

    Case Worker Characteristics

    • Genuine, honest, and real approach is essential for effective case workers.
    • Ability to manage professional skills while maintaining boundaries in relationships.
    • Must exhibit resourcefulness, concern, and a strong commitment to the client’s needs.

    Client-Centered Approach

    • Aim for individualized service by identifying internal problems and striving for solutions.
    • Establish good rapport and empathize with clients to facilitate open communication.
    • Expectation levels at three distinct tiers: understanding client issues, offering support, and resolving problems.

    Principles and Techniques of Casework

    • Fundamental value centers on the worth and dignity of every individual.
    • Commitment to enhancing human well-being, both materially and emotionally.
    • Emphasis on the development of human potential and active participation in life management.

    Historical Context of Social Work

    • Social work emerged in the 1800s, influenced by volunteerism and humanitarian efforts.
    • The first formal employment of social workers as Special Relief Agents took place through the U.S. Sanitary Commission during the Civil War.
    • Massachusetts Board of Charities was founded in 1863, paving the way for structured social service delivery.

    Key Milestones in Social Work Development

    • The American Charity Organization Society was established in 1877 to support the poor, modeled after similar organizations in London.
    • The Philippine Association of Social Workers (PASW) was formed in 1947 by social work graduates from the U.S.
    • 16,134 licensed social workers were reported in the Philippines by December 2006.

    Evolution of Casework

    • Shifted from charity-based approaches to social development and empowerment.
    • Expanded focus from addressing sickness and homelessness to individuals, families, and communities.

    Therapeutic Relationship in Casework

    • A positive therapeutic relationship is foundational for effective intervention.
    • Workers demonstrate warmth, empathy, and non-judgmental acceptance to foster collaboration.
    • Both worker and client must engage actively; workers guide clients to recognize and confront their challenges.

    Strategies for Client Engagement

    • Encourage clients to acknowledge their difficulties and the significance of their circumstances.
    • Assist clients in decision-making processes aimed at fostering change and coping strategies.
    • Establish rapport and trust to enhance the overall effectiveness of the casework process.

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    Description

    This quiz focuses on the essential characteristics and professional skills of case workers. Explore the importance of genuineness, authority, and the ability to handle varying situations in client management. Assess your understanding of these critical aspects in the field of social work.

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