10 Questions
What was the role of social workers in the early days of case management practice?
Guiding families into existing support networks
Which cities were mentioned as having early settlement house days in the text?
New York and Chicago
What action did social workers take when resources were not readily available?
They helped mobilize their communities for social action
In what capacity did social workers assist families needing help in the early days?
Guiding them into existing private and public support networks
What characterized the support networks available to social workers in the early days of case management practice?
Meager resources
What is the primary purpose of case management?
Linking a client to needed services
According to the National Association of Social Workers (NASW), what is the mechanism for ensuring a comprehensive program that will meet an individual's need for care?
Case management
What is the general focus of case management?
Linking a client to needed services
What are the essential and often conflicting purposes of case management?
Linking a client to needed services and controlling the costs of care
What is the historical context provided for case management?
Historically, there have been many definitions of case management, but generically, it is a way of helping people identify the areas where they need help and connecting them to the personal and community resources that will help them
Test your knowledge of case management concepts and skills with this practice quiz based on the book 'Case Management: An Introduction to Concepts and Skills' by Arthur J. Frankel et al.
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