Camzyos National Call 3/22 Overview
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Questions and Answers

What topics were discussed during the Camzyos ARM National call on 3/22?

  • Patient Access Specialist Customer Satisfaction Survey Results, 2024 Bridge Reverification, Healthcare Legislation Updates
  • VA Sales Training Update, Customer Service Improvement, Product Launch Strategy
  • Pharmacy Co-Pay program updates, Patients Transitioning to Specialty Pharmacy, BMS Escalation Insights (correct)
  • Patient Feedback Analysis, Retail Strategy Discussion, Bridge Reverification Process

    • Where can the Changing Healthcare Landscape Deck be found?

  • ARM Toolbox>Cardiovascular>Training-Presentations-Recordings
  • Interact>Healthcare Resources
  • ARM Toolbox>Policy>Resources (correct)
  • ARM Toolbox>Specialty Pharmacy Insights

    • What is the purpose of the Changing Healthcare Landscape Deck?

  • To facilitate interactions with clients and improve customer service
  • To share with customers for marketing purposes
  • To help employees navigate through healthcare resources more efficiently (correct)
  • To provide a summary of recent healthcare policy changes

    • Which page of the Changing Healthcare Landscape Deck is not meant to be shared with customers?

    <p>First Page</p> Signup and view all the answers

    What type of insights were provided in the National Call 3/22 by BMS?

    <p>BMS Escalation Insights</p> Signup and view all the answers

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