Cabin Secure and Post Turbulence Procedures

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Questions and Answers

What is the first action cabin crew should take after the 'Fasten seat belt' sign has been switched OFF following turbulence?

  • Check the cabin for any damage.
  • Administer First Aid to passengers immediately.
  • Provide detailed reports to the SCCM.
  • Make a public address to reassure passengers. (correct)

Which crew member is primarily responsible for passing the 'Cabin Secure' check to the commander?

  • Deputy cabin crew
  • SCCM (correct)
  • Galley operator
  • Flight engineer

What should be done following moderate or severe turbulence in terms of passenger safety?

  • Cabin crew shall initiate an emergency landing.
  • Passengers should be instructed to remain seated.
  • Confirmation of all seat belts being fastened.
  • Cabin crew shall check for injuries and administer First Aid if necessary. (correct)

During an in-flight rest period, who is responsible for securing a different area of the cabin?

<p>Any cabin crew member (A)</p> Signup and view all the answers

Which action must the commander take after receiving the cabin status report?

<p>Report to ATC as appropriate. (B)</p> Signup and view all the answers

What should cabin crew do in the event of moderate or severe turbulence?

<p>Remain seated until the 'Fasten seat belt' sign is switched OFF. (A)</p> Signup and view all the answers

What action is NOT advised during unexpected turbulence encounters?

<p>Waiting for the flight crew to turn on the 'Fasten seat belt' sign. (B)</p> Signup and view all the answers

Which of the following is a cabin crew responsibility during turbulence?

<p>Ensuring passengers understand the need to sit down and fasten their seat belts. (B)</p> Signup and view all the answers

When should the cabin crew advise the flight crew about cabin conditions?

<p>If the cabin and galleys are not secured for landing. (D)</p> Signup and view all the answers

What should crew members do when they are unable to walk due to safety concerns?

<p>Use the PA system to instruct passengers and remain seated. (A)</p> Signup and view all the answers

What is Clear Air Turbulence (CAT)?

<p>A type of turbulence occurring in clear air without clouds (C)</p> Signup and view all the answers

During what circumstance must the SCCM communicate with the flight crew?

<p>When turbulence is expected to be experienced (D)</p> Signup and view all the answers

What should cabin crew do when the 'Fasten seat belt' sign is illuminated?

<p>Make an appropriate announcement to passengers (B)</p> Signup and view all the answers

What action should the SCCM take if turbulence is expected but no instructions from the flight crew are provided?

<p>Discontinue non-safety-related duties and secure the cabin (D)</p> Signup and view all the answers

What is the purpose of the preflight briefing regarding turbulence?

<p>To prepare the SCCM for service modifications (A)</p> Signup and view all the answers

How can communication between flight and cabin crew be described during in-flight turbulence?

<p>It must be frequent and can flow two ways (A)</p> Signup and view all the answers

What should cabin crew do with loose items and areas like lavatories and galleys when turbulence is expected?

<p>Secure them and clear the flight deck (A)</p> Signup and view all the answers

What should the SCCM do if the 'Fasten seat belt' sign remains illuminated and no turbulence has been experienced for a reasonable time?

<p>Initiate contact with the flight crew (D)</p> Signup and view all the answers

What is the role of the SCCM when a 'Cabin Secure' check is passed to them?

<p>To pass the checks to the commander (B)</p> Signup and view all the answers

Which action should the commander take after turbulence ends, according to the procedures?

<p>Make a PA to reassure passengers (B)</p> Signup and view all the answers

What is an additional responsibility of the cabin crew following moderate or severe turbulence?

<p>Check for injuries and administer First Aid if necessary (D)</p> Signup and view all the answers

When can cabin crew secure a different area of the cabin during an in-flight rest period?

<p>If delegated to do so by another cabin crew member (A)</p> Signup and view all the answers

What should happen after the SCCM gives a cabin status report to the commander?

<p>The commander reports to ATC, as appropriate (B)</p> Signup and view all the answers

What should cabin crew do if walking becomes impossible during turbulence?

<p>Use the PA to instruct passengers to sit down and fasten their seat belts. (C)</p> Signup and view all the answers

What is the recommended action for cabin crew regarding galleys during turbulence?

<p>Ensure the galley is tidy and any loose items are secured. (C)</p> Signup and view all the answers

When may cabin crew resume their duties after experiencing moderate or severe turbulence?

<p>Immediately after the 'Fasten seat belt' sign is switched OFF. (A)</p> Signup and view all the answers

What should cabin crew NOT do in response to unexpected encounters of turbulence?

<p>Wait for the flight crew to turn the 'Fasten seat belt' sign ON. (B)</p> Signup and view all the answers

What should crew members do with lavatories during turbulence?

<p>Check that all lavatories have been vacated before take-off. (A)</p> Signup and view all the answers

What recommendation is made by the commander regarding seat belts during the flight?

<p>Keep seat belts fastened at all times while seated. (D)</p> Signup and view all the answers

What should cabin crew do to support the commander's briefing about seat belts?

<p>Reinforce the commander's message about continued use of seat belts. (A)</p> Signup and view all the answers

How is turbulence classified based on the reaction of the aircraft and its occupants?

<p>It is divided into light, moderate, and severe turbulence. (A)</p> Signup and view all the answers

What effect does light turbulence have on the occupants of the aircraft?

<p>Occupants may feel a slight strain against their seat belts. (B)</p> Signup and view all the answers

Where in the aircraft is turbulence expected to be experienced with greater intensity?

<p>In the rear of the aircraft. (C)</p> Signup and view all the answers

What should the flight crew do after reporting the cabin secure status?

<p>Make a PA to the passengers about their safety. (A), Communicate with the SCCM about potential service continuation. (B)</p> Signup and view all the answers

During unexpected turbulence, what should the SCCM do when possible?

<p>Establish communication with the flight crew. (B), Make an announcement about the turbulence severity. (D)</p> Signup and view all the answers

Which action should cabin crew take if they feel unsafe during turbulence?

<p>Immediately secure themselves in a crew seat or passenger seat. (B), Report the situation to the SCCM first. (D)</p> Signup and view all the answers

What is the primary responsibility of the cabin crew during moderate or severe turbulence?

<p>Suspend all service and secure the cabin. (C), Advise the commander about cabin conditions. (D)</p> Signup and view all the answers

How should cabin crew secure themselves while in the aisle with a cart during turbulence?

<p>Apply the cart brakes and continue serving. (A), Wedge the cart across the aisle and secure themselves. (D)</p> Signup and view all the answers

What should cabin crew do when the command 'Cabin Crew be seated' is given?

<p>Discontinue all activities and secure themselves immediately. (A), Check in with the SCCM for future instructions. (D)</p> Signup and view all the answers

If turbulence is expected, what actions should the cabin crew take regarding passenger items?

<p>Secure all loose items and prepare the cabin. (A), Announce to passengers about securing their items. (C)</p> Signup and view all the answers

What should the cabin crew do when the 'Fasten seat belt' sign is turned on due to expected turbulence?

<p>Make a PA to inform passengers to buckle up. (B), Check for any unsecured areas in the cabin. (C)</p> Signup and view all the answers

What should the cabin crew do if passengers do not comply with the fasten seat belt sign?

<p>Make periodic announcements (C)</p> Signup and view all the answers

In the event of severe turbulence, what is a recommended action for the cabin crew?

<p>Verify passengers' compliance with the seat belt sign (A)</p> Signup and view all the answers

What does moderate turbulence cause for cabin occupants?

<p>Definite strain against seat belts (A)</p> Signup and view all the answers

When is the flight crew expected to turn on the fasten seat belt sign?

<p>At the commander's discretion during expected turbulence (D)</p> Signup and view all the answers

What should the SCCM do if unexpected turbulence occurs?

<p>Establish communication with the flight crew when possible (D)</p> Signup and view all the answers

During expected light turbulence, which action should NOT be taken by the cabin crew?

<p>Continue regular service without adjustments (D)</p> Signup and view all the answers

How should the cabin crew secure infants and children during any turbulence?

<p>They must be checked for proper restraint (A)</p> Signup and view all the answers

Which of the following is a key responsibility of the SCCM during turbulence?

<p>Report 'Cabin Secure' to the commander (B)</p> Signup and view all the answers

What should the SCCM do if turbulence is experienced and no instructions from the flight crew have been received?

<p>Secure the passenger cabin and advise the flight crew about the turbulence. (B)</p> Signup and view all the answers

During the preflight briefing, what specific information must the commander provide regarding turbulence?

<p>Any expected turbulence so that service modifications can be planned. (C)</p> Signup and view all the answers

What action should cabin crew take when they are notified that turbulence is expected?

<p>Clear the flight deck of loose items and secure all relevant areas. (B)</p> Signup and view all the answers

What should the SCCM do if the 'Fasten seat belt' sign remains illuminated for a reasonable time during no turbulence?

<p>Communicate with the flight crew to determine if it is safe to resume duties. (B)</p> Signup and view all the answers

How should communication between flight crew and cabin crew be described during turbulence?

<p>Critical and should flow in both directions. (D)</p> Signup and view all the answers

What is the primary reason for the cabin crew to advise passengers when the 'Fasten seat belt' sign is illuminated?

<p>To ensure passengers remain safe during possible turbulence. (D)</p> Signup and view all the answers

What reaction should cabin crew have if they experience unexpected turbulence?

<p>Immediate compliance with established safety protocols. (B)</p> Signup and view all the answers

In which situation should cabin crew secure an area of the cabin different from their usual responsibility?

<p>During in-flight rest periods as delegated by the SCCM. (D)</p> Signup and view all the answers

What should cabin crew do if they are unable to walk due to safety concerns during turbulence?

<p>Sit down and remain calm until the turbulence ends. (B)</p> Signup and view all the answers

When can cabin crew resume their duties after moderate or severe turbulence?

<p>After the 'Fasten seat belt' sign is turned OFF. (C)</p> Signup and view all the answers

What should be done with lavatories during turbulence?

<p>Ensure they are checked and vacated before securing. (D)</p> Signup and view all the answers

What is the primary responsibility of cabin crew when encountering unexpected turbulence?

<p>Immediately make announcements for passengers to return to their seats. (B)</p> Signup and view all the answers

How should the cabin crew handle loose items in the galleys during turbulence?

<p>Secure all loose items in place to avoid injury. (C)</p> Signup and view all the answers

What should the commander do after receiving a cabin status report following turbulence?

<p>Report to the ATC as appropriate (A)</p> Signup and view all the answers

Which step is NOT part of the cabin crew's responsibilities after moderate or severe turbulence?

<p>Give a briefing to the passengers (A)</p> Signup and view all the answers

What action should the SCCM take after the turbulence ends?

<p>Make an announcement to reassure passengers (C)</p> Signup and view all the answers

During an in-flight rest period, who is responsible for ensuring their area of the cabin is secured before passing the 'Cabin Secure' check?

<p>The cabin crew member responsible for that area (A)</p> Signup and view all the answers

What is the role of the galley operators in the 'Cabin Secure' check process?

<p>To secure the cabin before passing the check to the SCCM (A)</p> Signup and view all the answers

What is the initial action the flight crew should take when unexpected turbulence occurs?

<p>Select 'Fasten seat belt' sign to ON (D)</p> Signup and view all the answers

Which action is NOT part of the routine following unexpected turbulence for the cabin crew?

<p>Continue serving passengers (C)</p> Signup and view all the answers

What should the cabin crew do if they cannot secure themselves immediately during turbulence?

<p>Wedge carts and secure them (C)</p> Signup and view all the answers

In the event of severe turbulence, which statement about crew communication is true?

<p>Crew must establish communication whenever possible. (C)</p> Signup and view all the answers

What is the role of the SCCM after making a suitable PA to passengers during turbulence?

<p>Establish communication with the flight crew (A)</p> Signup and view all the answers

When should the cabin crew expect to make a PA during severe turbulence?

<p>As soon as they feel it is safe to do so (A)</p> Signup and view all the answers

In terms of cabin security during turbulence, what is a key responsibility of the cabin crew?

<p>Open and secure the class dividers (C)</p> Signup and view all the answers

What action should be taken regarding baby bassinets during turbulence?

<p>They should be stowed securely. (B)</p> Signup and view all the answers

What should the cabin crew do if passengers do not comply with the 'Fasten seat belt' sign when it is illuminated?

<p>Make periodic announcements to remind passengers (B)</p> Signup and view all the answers

Which action should be taken by the SCCM when experiencing unexpected turbulence?

<p>Establish communication with the flight crew when possible (A)</p> Signup and view all the answers

During light turbulence, what should the cabin crew verify?

<p>Passengers are complying with the seat belt sign (C)</p> Signup and view all the answers

What is the expected action of the flight crew during moderate turbulence?

<p>Select 'Fasten seat belt' sign to ON at the commander's discretion (C)</p> Signup and view all the answers

In the case of severe turbulence, which of the following is most likely to occur?

<p>Occupants are forced violently against their seat belts (A)</p> Signup and view all the answers

Which responsibility does the cabin crew hold during light turbulence?

<p>Brief the rest of the cabin crew on anticipated turbulence (A)</p> Signup and view all the answers

What type of turbulence is characterized by occupants feeling definite strain against their seat belts?

<p>Moderate turbulence (D)</p> Signup and view all the answers

What should be reported by the cabin crew to the commander during turbulence?

<p>The cabin is secure (B)</p> Signup and view all the answers

What should the SCCM do prior to encountering turbulence?

<p>Prepare the cabin crew for possible service modifications. (A)</p> Signup and view all the answers

During turbulence, when the 'Fasten seat belt' sign is illuminated, what is expected of the cabin crew?

<p>To secure the cabin and make appropriate announcements to passengers. (B)</p> Signup and view all the answers

What is one key responsibility of the SCCM regarding loose items during turbulence?

<p>To ensure all loose items are cleared and secured from the flight deck. (D)</p> Signup and view all the answers

What action should be taken if the 'Fasten seat belt' sign remains illuminated for an extended period without turbulence?

<p>Cabin crew may initiate contact with the flight crew to clarify the situation. (C)</p> Signup and view all the answers

What type of turbulence is defined as occurring in clear air and is not intensity specific?

<p>Clear Air Turbulence (CAT). (D)</p> Signup and view all the answers

What should a cabin crew member prioritize during in-flight turbulence if there are no crew instructions?

<p>Advise the flight crew of the turbulence level being experienced. (C)</p> Signup and view all the answers

When turbulence is expected, how should the commander facilitate communication with the cabin crew?

<p>By ensuring turbulence-related procedures are discussed during preflight briefing. (D)</p> Signup and view all the answers

What is a recommended action for cabin crew when turbulence is anticipated?

<p>Secure the cabin and advise passengers to fasten their seat belts. (C)</p> Signup and view all the answers

What is the recommended action regarding seat belts during the entire flight?

<p>Keep them fastened at all times while seated. (D)</p> Signup and view all the answers

How is turbulence intensity categorized?

<p>Based on the reaction of the aircraft and occupants. (B)</p> Signup and view all the answers

Which area of the aircraft is likely to experience greater turbulence intensity?

<p>The rear of the aircraft. (D)</p> Signup and view all the answers

What can passengers expect during light turbulence?

<p>Occupants may feel a slight strain against their seat belts. (C)</p> Signup and view all the answers

What typically happens to unsecured objects during light turbulence?

<p>They may be displaced slightly. (D)</p> Signup and view all the answers

Flashcards

Cabin Secure Procedure

Cabin crew secures their assigned area and passes the "Cabin Secure" check to the galley operator, followed by the SCCM, and finally, the commander.

Post-Turbulence Passenger Check

Cabin crew checks passengers and crew for injuries, provides first aid if needed, and ensures the cabin is undamaged.

Galley Operator's Role

Galley operators confirm their cabin is secure before passing the "Cabin Secure" check to the SCCM.

Turbulence PA announcement

After turbulence ends, the commander calmly reassures passengers or delegates SCCM to do so.

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Post-Turbulence Cabin Status Report

SCCM reports cabin conditions to the commander after a moderate or severe turbulence event.

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Turbulence response

During turbulence, cabin crew must instruct passengers to sit down and fasten seatbelts. They should take an active role, using PA system when needed, and not wait for a sign.

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Turbulence duties (crew)

Cabin crew can resume duties when the 'Fasten seat belt' sign is off or when released by the commander. If turbulence continues during descent, crew remain seated, and flight crew checks cabin security before landing.

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Passenger safety (turbulence)

Passengers should always be seated and seatbelts fastened during turbulence. Cabin crew is actively responsible for ensuring this.

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Landing preparation (turbulence)

If turbulence persists during descent, cabin crew remains seated to allow for flight crew to ensure a safe landing.

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Cabin organization during turbulence

Cabin crew is responsible for ensuring galleys are tidy and loose items secured to prevent harm during turbulence.

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What does Clear Air Turbulence (CAT) indicate?

CAT refers to turbulence that occurs in clear air, devoid of clouds, and often without warning. It's often associated with high-altitude jet streams and can vary in intensity.

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Who communicates expected turbulence to the cabin crew?

The aircraft commander (pilot) is responsible for informing the cabin crew about any anticipated turbulence. This information is shared during the preflight briefing and throughout the flight.

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How does the SCCM prepare for turbulence?

The senior cabin crew member (SCCM) uses the information provided by the commander to plan for potential turbulence. This may involve securing the cabin, preparing passengers, and informing other cabin crew members.

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When is the 'Fasten Seat Belt' sign illuminated?

The 'Fasten Seat Belt' sign is illuminated by the flight crew when turbulence is expected. The cabin crew then announces this to passengers and ensures they are secured.

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What does the 'Cabin Secure' check involve?

The 'Cabin Secure' check is a process where the cabin crew confirms that their assigned areas are safe and free from loose objects. This check is passed along the chain of command, finally reaching the commander.

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Who takes over non-safety duties during turbulence?

In the absence of instructions from the flight crew, the SCCM should cease non-safety-related duties during turbulence. This prioritizes safety and allows the SCCM to focus on coordinating the cabin crew's actions.

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What happens after turbulence ends?

Once turbulence subsides, the SCCM should contact the flight crew to inquire about resuming normal cabin duties. This ensures the safety of the cabin crew and passengers before they resume non-essential tasks.

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What is the SCCM's primary role during turbulence?

The senior cabin crew member (SCCM) is responsible for coordinating cabin crew actions and ensuring passenger safety during turbulence. They communicate with the flight crew, monitor the cabin, and direct the cabin crew to secure the aircraft.

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Cabin Secure Check

A process where cabin crew confirms their area is safe and free of loose items, passing the check up the chain of command to the commander.

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Post-Turbulence Duties

After turbulence ends, cabin crew check for injuries, assess cabin damage, and report to the commander. The commander then reports to ATC.

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SCCM's Role During Turbulence

The senior cabin crew member (SCCM) coordinates cabin crew actions and ensures passenger safety during turbulence. They communicate with the flight crew and direct crew to secure the aircraft.

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Unexpected Turbulence - SCCM

During unexpected turbulence, the Senior Cabin Crew Member (SCCM) establishes communication with the flight crew and reports cabin status to the commander.

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Moderate Turbulence - Cabin Crew

During moderate or severe turbulence, cabin crew secure the cabin, lavatories, galleys, and flight deck. They also stow baby bassinets and secure curtains or rope dividers.

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Unexpected Turbulence - Flight Crew

During unexpected turbulence, the flight crew selects the 'Fasten Seat Belt' sign to ON, makes a Public Address (PA) announcement to passengers and cabin crew, and communicates with the SCCM.

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Turbulence - Safe Landing

If turbulence persists during descent, cabin crew remains seated to allow flight crew to focus on a safe landing. They check the cabin for any issues before landing

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Turbulence - 'Cabin Crew be seated'

On the command 'Cabin Crew be seated,' everyone immediately stops their duties and secures themselves in the best way. This prioritizes safety during severe turbulence.

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Moderate Turbulence - Flight Crew

Before moderate or severe turbulence, the flight crew briefs the cabin crew about the expected turbulence intensity, duration, and time available to secure the cabin.

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Turbulence - Post-Check

After turbulence subsides, the SCCM reports cabin conditions to the commander to determine if normal service can resume. The commander may then report to air traffic control.

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Turbulence Response (Cabin Crew)

Cabin Crew should not wait for the 'Fasten Seat Belt' sign to turn on during unexpected turbulence. They should immediately make PA announcements instructing passengers to return to their seats and fasten their seat belts.

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Cabin Secure During Turbulence

Cabin Crew should keep galleys tidy and secure loose items to prevent them from becoming hazards during turbulence.

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When can Cabin Crew Resume Duties?

Cabin Crew can resume their duties after turbulence only when the 'Fasten Seat Belt' sign is switched off or they are specifically released by the commander.

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Light Turbulence: Who illuminates the 'Fasten Seat Belt' sign?

The flight crew illuminates the 'Fasten Seat Belt' sign at the commander's discretion during light turbulence.

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Light Turbulence: SCCM's Responsibilities

The SCCM briefs the rest of the cabin crew, reports 'Cabin Secure' to the commander, and verifies passengers are compliant with the seat belt sign.

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Moderate Turbulence: What is it?

Moderate turbulence is stronger than light turbulence, causing definite strain against seat belts. Objects may move, and liquids may spill.

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Severe Turbulence: How does the aircraft react?

Severe turbulence causes large, abrupt changes in altitude and attitude. The aircraft may be momentarily out of control.

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Moderate Turbulence: What is the SCCM's role?

The SCCM establishes communication with the flight crew, reports 'Cabin Secure' to the commander, and verifies passengers are compliant with the seat belt sign.

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Unexpected Turbulence: Who illuminates the 'Fasten Seat Belt' sign?

The flight crew illuminates the 'Fasten Seat Belt' sign at the commander's discretion during unexpected turbulence.

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Unexpected Turbulence: SCCM's Responsibilities

The SCCM establishes communication with the flight crew, reports 'Cabin Secure' to the commander, and verifies passengers are compliant with the seat belt sign.

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Cabin Secure Check: What happens after turbulence ends?

The SCCM contacts the flight crew to inquire about resuming normal cabin duties after the turbulence subsides.

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Turbulence Intensity

Turbulence is categorized into three types: light, moderate, and severe. The categorization is based on the aircraft's reaction, the cabin's experience, and the impact on passengers.

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Light Turbulence

Light turbulence causes slight changes in altitude and/or aircraft attitude. Passengers may feel a slight strain against their seat belts, and unsecured objects may be slightly displaced. Food service and walking are possible with minimal difficulty.

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Moderate Turbulence

Moderate Turbulence causes moderate changes in aircraft altitude and/or attitude, resulting in significant shaking and discomfort for passengers. Objects may be displaced, and liquids may spill. Food service and walking are not recommended.

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Severe Turbulence

Severe turbulence causes significant changes in the aircraft's altitude and attitude, resulting in sudden and violent movements. Passengers may be thrown about, and serious injuries are possible. Food service and walking is highly dangerous, and the cabin crew must take immediate action to secure the cabin.

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Turbulence: Who Communicates with Passengers?

The aircraft commander (pilot) is responsible for informing the cabin crew about any anticipated turbulence. The commander will then communicate this information to passengers via a public address announcement.

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What is Clear Air Turbulence (CAT)?

Turbulence that occurs in clear air, away from clouds, and often without warning. It can vary in intensity and is often associated with high-altitude jet streams.

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Who communicates expected turbulence?

The aircraft commander (pilot) is responsible for informing the cabin crew about any anticipated turbulence. This communication happens during the preflight briefing and throughout the flight.

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How does the SCCM prepare?

The SCCM uses the information provided by the commander to plan for potential turbulence. This could involve securing the cabin, preparing passengers, and informing other cabin crew members.

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'Fasten Seat Belt' sign: When is it on?

The 'Fasten Seat Belt' sign is illuminated by the flight crew when turbulence is expected. The cabin crew then announces this to passengers and ensures they are secured.

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What is the 'Cabin Secure' check?

The 'Cabin Secure' check is a process where the cabin crew confirms that their assigned areas are safe and free of loose objects. This check is passed along the chain of command, finally reaching the commander.

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Post-Turbulence Procedures

After turbulence ends, cabin crew check for injuries, assess any damage, and report to the commander. The commander then reports to ATC.

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Moderate Turbulence: Cabin Crew Actions

During moderate turbulence, cabin crew secure the cabin, galleys, and lavatories, stow baby bassinets, and secure curtains or dividers.

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Turbulence: When can Cabin Crew resume duties?

Cabin crew can resume duties only when the 'Fasten Seat Belt' sign is off or they are specifically released by the commander.

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Turbulence Response (Unexpected)

When unexpected turbulence occurs, cabin crew should take immediate action, making public announcements for passengers to return to their seats and fasten their seat belts. They shouldn't wait for the 'Fasten Seat Belt' sign to be illuminated.

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Clear Air Turbulence (CAT)

Turbulence that occurs in clear air, away from clouds, and often without warning. It can vary in intensity and is often associated with high-altitude jet streams.

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Turbulence Communication: Who informs the cabin crew?

The aircraft commander (pilot) is responsible for informing the cabin crew about any anticipated turbulence. This communication happens during the preflight briefing and throughout the flight.

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'Cabin Secure' Check: What is it?

The 'Cabin Secure' check is a process where the cabin crew confirms that their assigned areas are safe and free of loose objects. This check is passed along the chain of command, finally reaching the commander.

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Turbulence Response: When can cabin crew resume duties?

Cabin crew can resume duties only when the 'Fasten Seat Belt' sign is off or they are specifically released by the commander.

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Turbulence Intensity: What are the types?

Turbulence is categorized into three types: light, moderate, and severe. The categorization is based on the aircraft's reaction, the cabin's experience, and the impact on passengers.

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Post-Turbulence Procedures: What happens after turbulence ends?

After turbulence ends, cabin crew check for injuries, assess any damage, and report to the commander. The commander then reports to ATC.

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What is the SCCM's role during turbulence?

The SCCM is responsible for coordinating cabin crew actions and ensuring passenger safety. They communicate with the flight crew, monitor the cabin, and direct the cabin crew to secure the aircraft.

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Moderate Turbulence: What happens?

Moderate turbulence causes significant shaking and discomfort. Objects may move, and liquids might spill. Food service and walking are not recommended.

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Severe Turbulence: What does the aircraft do?

Severe turbulence causes sudden, violent movements in the aircraft. It can be momentarily out of control. Passengers might be thrown about causing potential injuries.

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Unexpected Turbulence: What is the SCCM's role?

The SCCM establishes communication with the flight crew, reports 'Cabin Secure' to the commander, and verifies passengers are compliant with the seat belt sign.

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Cabin Secure During Turbulence: What is it?

Cabin crew keeps galleys tidy and secures loose items to prevent them from becoming hazards during turbulence.

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Light Turbulence: Who controls the fasten seat belt sign?

The flight crew, at the commander's discretion, illuminates the 'Fasten Seat Belt' sign during light turbulence.

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Why do we use seat belts?

Seat belts are essential for passenger safety during flight, especially during turbulence. They help secure passengers in their seats, preventing injuries from sudden movements or changes in altitude.

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What is Turbulence?

Turbulence is a bumpy and sometimes jarring experience caused by air movements in the atmosphere. It can occur at any altitude and can range in intensity from slight to severe.

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What does the SCCM do during turbulence?

The Senior Cabin Crew Member (SCCM) plays a crucial role during turbulence by coordinating the cabin crew's actions to ensure passenger safety.

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Types of Turbulence

Turbulence is categorized into three levels: Light, Moderate, and Severe. The classification is based on the aircraft's reaction, the cabin's experience, and the impact on passengers.

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Turbulence Intensity: Light

Light turbulence causes slight changes in altitude and/or aircraft attitude. Passengers may feel a slight strain against their seat belts, and unsecured objects may be slightly displaced. Food service and walking are possible with minimal difficulty.

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Turbulence Intensity: Moderate

Moderate turbulence causes moderate changes in aircraft altitude and/or attitude, resulting in significant shaking and discomfort for passengers. Objects may be displaced, and liquids may spill. Food service and walking are not recommended.

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Turbulence Intensity: Severe

Severe turbulence causes significant changes in the aircraft's altitude and attitude, resulting in sudden and violent movements. Passengers may be thrown about, and serious injuries are possible. Food service and walking is highly dangerous, and the cabin crew must take immediate action to secure the cabin.

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Cabin Crew Actions during Moderate Turbulence

During moderate turbulence, cabin crew secure the cabin, galleys, and lavatories, stow baby bassinets, and secure curtains or dividers.

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Unexpected Turbulence Response

When unexpected turbulence occurs, cabin crew should take immediate action, making public announcements for passengers to return to their seats and fasten their seat belts. They shouldn't wait for the 'Fasten Seat Belt' sign to be illuminated.

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Study Notes

Cabin Secure Procedures

  • Cabin crew secures their area of responsibility
  • Each crew member checks in with the galley operator
  • During in-flight rest, galley operators/deputies contact the SCCM
  • Galley operators ensure their cabin is secure before checking in with the SCCM/deputy
  • The SCCM/deputy passes the checks to the commander.
  • During rest periods, crews can be assigned to different areas in the cabin

Post Turbulence Procedures

  • Once turbulence stops, the commander encourages a passenger announcement or delegates the task to the SCCM
  • Cabin crew check passengers/flight crew for injuries, providing first aid if necessary
  • Cabin crew check for any damage to the cabin
  • The SCCM reports the cabin status to the commander
  • The commander reports to the air traffic control (ATC) as needed
  • Depending on the intensity of the turbulence, the commander might consider an air traffic landing (ATL)

Turbulence Intensity

  • Expected Turbulence:
    • Flight crew notifies the SCCM about the intensity, expected duration, and time available to secure the cabin
    • The crew selects "Fasten Seat Belt" to ON.
    • If required a passenger announcement is made by the SCCM or the appropriate crew member
  • Unexpected Turbulence:
    • The crew selects "Fasten Seat Belt" to ON
    • An announcement is made to passengers such as "Cabin Crew be seated".
    • The SCCM reports the cabin status to the commander

Crew Procedures

  • Light Turbulence: expected turbulence,
    • The flight crew notifies the SCCM
    • The flight crew switches on the "Fasten Seatbelt" sign.
    • The SCCM briefs the cabin crew. Then reports "Cabin Secure" to the commander
    • Cabin crew make an announcement (If needed) and check passenger compliance
  • Light Turbulence: Unexpected turbulence,
    • The flight crew switches on the "Fasten Seatbelt" sign.
    • The SCCM briefs the cabin crew. Then reports "Cabin Secure" to the commander
    • Cabin crew make an announcement(If needed) and check passenger compliance
  • Moderate or Severe Turbulence: expected or unexpected turbulence
    • Flight crew briefs the SCCM about the intensity, duration, and available time to secure the cabin
    • Select "Fasten Seat Belt" to ON.
    • A passenger announcement is made.
    • The SCCM briefs the rest of the cabin crew.
    • The SCCM reports "Cabin Secure" to the commander
    • Cabin crew make a passenger announcement (If needed) and check passenger compliance

Turbulence

  • Turbulence is the result of atmospheric effects on altitude and speed
  • Turbulence can be expected or unexpected
  • Intensity varies based on the occupant's location in the aircraft
  • Intensity level is divided into Light, Moderate, and Severe
  • During moderate and severe turbulence:
    • Unsecured items are displaced
  • Clear Air Turbulence (CAT) is not categorized by severity; rather a type of turbulence in clear air.

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