Podcast
Questions and Answers
What is the first action cabin crew should take after the 'Fasten seat belt' sign has been switched OFF following turbulence?
What is the first action cabin crew should take after the 'Fasten seat belt' sign has been switched OFF following turbulence?
- Check the cabin for any damage.
- Administer First Aid to passengers immediately.
- Provide detailed reports to the SCCM.
- Make a public address to reassure passengers. (correct)
Which crew member is primarily responsible for passing the 'Cabin Secure' check to the commander?
Which crew member is primarily responsible for passing the 'Cabin Secure' check to the commander?
- Deputy cabin crew
- SCCM (correct)
- Galley operator
- Flight engineer
What should be done following moderate or severe turbulence in terms of passenger safety?
What should be done following moderate or severe turbulence in terms of passenger safety?
- Cabin crew shall initiate an emergency landing.
- Passengers should be instructed to remain seated.
- Confirmation of all seat belts being fastened.
- Cabin crew shall check for injuries and administer First Aid if necessary. (correct)
During an in-flight rest period, who is responsible for securing a different area of the cabin?
During an in-flight rest period, who is responsible for securing a different area of the cabin?
Which action must the commander take after receiving the cabin status report?
Which action must the commander take after receiving the cabin status report?
What should cabin crew do in the event of moderate or severe turbulence?
What should cabin crew do in the event of moderate or severe turbulence?
What action is NOT advised during unexpected turbulence encounters?
What action is NOT advised during unexpected turbulence encounters?
Which of the following is a cabin crew responsibility during turbulence?
Which of the following is a cabin crew responsibility during turbulence?
When should the cabin crew advise the flight crew about cabin conditions?
When should the cabin crew advise the flight crew about cabin conditions?
What should crew members do when they are unable to walk due to safety concerns?
What should crew members do when they are unable to walk due to safety concerns?
What is Clear Air Turbulence (CAT)?
What is Clear Air Turbulence (CAT)?
During what circumstance must the SCCM communicate with the flight crew?
During what circumstance must the SCCM communicate with the flight crew?
What should cabin crew do when the 'Fasten seat belt' sign is illuminated?
What should cabin crew do when the 'Fasten seat belt' sign is illuminated?
What action should the SCCM take if turbulence is expected but no instructions from the flight crew are provided?
What action should the SCCM take if turbulence is expected but no instructions from the flight crew are provided?
What is the purpose of the preflight briefing regarding turbulence?
What is the purpose of the preflight briefing regarding turbulence?
How can communication between flight and cabin crew be described during in-flight turbulence?
How can communication between flight and cabin crew be described during in-flight turbulence?
What should cabin crew do with loose items and areas like lavatories and galleys when turbulence is expected?
What should cabin crew do with loose items and areas like lavatories and galleys when turbulence is expected?
What should the SCCM do if the 'Fasten seat belt' sign remains illuminated and no turbulence has been experienced for a reasonable time?
What should the SCCM do if the 'Fasten seat belt' sign remains illuminated and no turbulence has been experienced for a reasonable time?
What is the role of the SCCM when a 'Cabin Secure' check is passed to them?
What is the role of the SCCM when a 'Cabin Secure' check is passed to them?
Which action should the commander take after turbulence ends, according to the procedures?
Which action should the commander take after turbulence ends, according to the procedures?
What is an additional responsibility of the cabin crew following moderate or severe turbulence?
What is an additional responsibility of the cabin crew following moderate or severe turbulence?
When can cabin crew secure a different area of the cabin during an in-flight rest period?
When can cabin crew secure a different area of the cabin during an in-flight rest period?
What should happen after the SCCM gives a cabin status report to the commander?
What should happen after the SCCM gives a cabin status report to the commander?
What should cabin crew do if walking becomes impossible during turbulence?
What should cabin crew do if walking becomes impossible during turbulence?
What is the recommended action for cabin crew regarding galleys during turbulence?
What is the recommended action for cabin crew regarding galleys during turbulence?
When may cabin crew resume their duties after experiencing moderate or severe turbulence?
When may cabin crew resume their duties after experiencing moderate or severe turbulence?
What should cabin crew NOT do in response to unexpected encounters of turbulence?
What should cabin crew NOT do in response to unexpected encounters of turbulence?
What should crew members do with lavatories during turbulence?
What should crew members do with lavatories during turbulence?
What recommendation is made by the commander regarding seat belts during the flight?
What recommendation is made by the commander regarding seat belts during the flight?
What should cabin crew do to support the commander's briefing about seat belts?
What should cabin crew do to support the commander's briefing about seat belts?
How is turbulence classified based on the reaction of the aircraft and its occupants?
How is turbulence classified based on the reaction of the aircraft and its occupants?
What effect does light turbulence have on the occupants of the aircraft?
What effect does light turbulence have on the occupants of the aircraft?
Where in the aircraft is turbulence expected to be experienced with greater intensity?
Where in the aircraft is turbulence expected to be experienced with greater intensity?
What should the flight crew do after reporting the cabin secure status?
What should the flight crew do after reporting the cabin secure status?
During unexpected turbulence, what should the SCCM do when possible?
During unexpected turbulence, what should the SCCM do when possible?
Which action should cabin crew take if they feel unsafe during turbulence?
Which action should cabin crew take if they feel unsafe during turbulence?
What is the primary responsibility of the cabin crew during moderate or severe turbulence?
What is the primary responsibility of the cabin crew during moderate or severe turbulence?
How should cabin crew secure themselves while in the aisle with a cart during turbulence?
How should cabin crew secure themselves while in the aisle with a cart during turbulence?
What should cabin crew do when the command 'Cabin Crew be seated' is given?
What should cabin crew do when the command 'Cabin Crew be seated' is given?
If turbulence is expected, what actions should the cabin crew take regarding passenger items?
If turbulence is expected, what actions should the cabin crew take regarding passenger items?
What should the cabin crew do when the 'Fasten seat belt' sign is turned on due to expected turbulence?
What should the cabin crew do when the 'Fasten seat belt' sign is turned on due to expected turbulence?
What should the cabin crew do if passengers do not comply with the fasten seat belt sign?
What should the cabin crew do if passengers do not comply with the fasten seat belt sign?
In the event of severe turbulence, what is a recommended action for the cabin crew?
In the event of severe turbulence, what is a recommended action for the cabin crew?
What does moderate turbulence cause for cabin occupants?
What does moderate turbulence cause for cabin occupants?
When is the flight crew expected to turn on the fasten seat belt sign?
When is the flight crew expected to turn on the fasten seat belt sign?
What should the SCCM do if unexpected turbulence occurs?
What should the SCCM do if unexpected turbulence occurs?
During expected light turbulence, which action should NOT be taken by the cabin crew?
During expected light turbulence, which action should NOT be taken by the cabin crew?
How should the cabin crew secure infants and children during any turbulence?
How should the cabin crew secure infants and children during any turbulence?
Which of the following is a key responsibility of the SCCM during turbulence?
Which of the following is a key responsibility of the SCCM during turbulence?
What should the SCCM do if turbulence is experienced and no instructions from the flight crew have been received?
What should the SCCM do if turbulence is experienced and no instructions from the flight crew have been received?
During the preflight briefing, what specific information must the commander provide regarding turbulence?
During the preflight briefing, what specific information must the commander provide regarding turbulence?
What action should cabin crew take when they are notified that turbulence is expected?
What action should cabin crew take when they are notified that turbulence is expected?
What should the SCCM do if the 'Fasten seat belt' sign remains illuminated for a reasonable time during no turbulence?
What should the SCCM do if the 'Fasten seat belt' sign remains illuminated for a reasonable time during no turbulence?
How should communication between flight crew and cabin crew be described during turbulence?
How should communication between flight crew and cabin crew be described during turbulence?
What is the primary reason for the cabin crew to advise passengers when the 'Fasten seat belt' sign is illuminated?
What is the primary reason for the cabin crew to advise passengers when the 'Fasten seat belt' sign is illuminated?
What reaction should cabin crew have if they experience unexpected turbulence?
What reaction should cabin crew have if they experience unexpected turbulence?
In which situation should cabin crew secure an area of the cabin different from their usual responsibility?
In which situation should cabin crew secure an area of the cabin different from their usual responsibility?
What should cabin crew do if they are unable to walk due to safety concerns during turbulence?
What should cabin crew do if they are unable to walk due to safety concerns during turbulence?
When can cabin crew resume their duties after moderate or severe turbulence?
When can cabin crew resume their duties after moderate or severe turbulence?
What should be done with lavatories during turbulence?
What should be done with lavatories during turbulence?
What is the primary responsibility of cabin crew when encountering unexpected turbulence?
What is the primary responsibility of cabin crew when encountering unexpected turbulence?
How should the cabin crew handle loose items in the galleys during turbulence?
How should the cabin crew handle loose items in the galleys during turbulence?
What should the commander do after receiving a cabin status report following turbulence?
What should the commander do after receiving a cabin status report following turbulence?
Which step is NOT part of the cabin crew's responsibilities after moderate or severe turbulence?
Which step is NOT part of the cabin crew's responsibilities after moderate or severe turbulence?
What action should the SCCM take after the turbulence ends?
What action should the SCCM take after the turbulence ends?
During an in-flight rest period, who is responsible for ensuring their area of the cabin is secured before passing the 'Cabin Secure' check?
During an in-flight rest period, who is responsible for ensuring their area of the cabin is secured before passing the 'Cabin Secure' check?
What is the role of the galley operators in the 'Cabin Secure' check process?
What is the role of the galley operators in the 'Cabin Secure' check process?
What is the initial action the flight crew should take when unexpected turbulence occurs?
What is the initial action the flight crew should take when unexpected turbulence occurs?
Which action is NOT part of the routine following unexpected turbulence for the cabin crew?
Which action is NOT part of the routine following unexpected turbulence for the cabin crew?
What should the cabin crew do if they cannot secure themselves immediately during turbulence?
What should the cabin crew do if they cannot secure themselves immediately during turbulence?
In the event of severe turbulence, which statement about crew communication is true?
In the event of severe turbulence, which statement about crew communication is true?
What is the role of the SCCM after making a suitable PA to passengers during turbulence?
What is the role of the SCCM after making a suitable PA to passengers during turbulence?
When should the cabin crew expect to make a PA during severe turbulence?
When should the cabin crew expect to make a PA during severe turbulence?
In terms of cabin security during turbulence, what is a key responsibility of the cabin crew?
In terms of cabin security during turbulence, what is a key responsibility of the cabin crew?
What action should be taken regarding baby bassinets during turbulence?
What action should be taken regarding baby bassinets during turbulence?
What should the cabin crew do if passengers do not comply with the 'Fasten seat belt' sign when it is illuminated?
What should the cabin crew do if passengers do not comply with the 'Fasten seat belt' sign when it is illuminated?
Which action should be taken by the SCCM when experiencing unexpected turbulence?
Which action should be taken by the SCCM when experiencing unexpected turbulence?
During light turbulence, what should the cabin crew verify?
During light turbulence, what should the cabin crew verify?
What is the expected action of the flight crew during moderate turbulence?
What is the expected action of the flight crew during moderate turbulence?
In the case of severe turbulence, which of the following is most likely to occur?
In the case of severe turbulence, which of the following is most likely to occur?
Which responsibility does the cabin crew hold during light turbulence?
Which responsibility does the cabin crew hold during light turbulence?
What type of turbulence is characterized by occupants feeling definite strain against their seat belts?
What type of turbulence is characterized by occupants feeling definite strain against their seat belts?
What should be reported by the cabin crew to the commander during turbulence?
What should be reported by the cabin crew to the commander during turbulence?
What should the SCCM do prior to encountering turbulence?
What should the SCCM do prior to encountering turbulence?
During turbulence, when the 'Fasten seat belt' sign is illuminated, what is expected of the cabin crew?
During turbulence, when the 'Fasten seat belt' sign is illuminated, what is expected of the cabin crew?
What is one key responsibility of the SCCM regarding loose items during turbulence?
What is one key responsibility of the SCCM regarding loose items during turbulence?
What action should be taken if the 'Fasten seat belt' sign remains illuminated for an extended period without turbulence?
What action should be taken if the 'Fasten seat belt' sign remains illuminated for an extended period without turbulence?
What type of turbulence is defined as occurring in clear air and is not intensity specific?
What type of turbulence is defined as occurring in clear air and is not intensity specific?
What should a cabin crew member prioritize during in-flight turbulence if there are no crew instructions?
What should a cabin crew member prioritize during in-flight turbulence if there are no crew instructions?
When turbulence is expected, how should the commander facilitate communication with the cabin crew?
When turbulence is expected, how should the commander facilitate communication with the cabin crew?
What is a recommended action for cabin crew when turbulence is anticipated?
What is a recommended action for cabin crew when turbulence is anticipated?
What is the recommended action regarding seat belts during the entire flight?
What is the recommended action regarding seat belts during the entire flight?
How is turbulence intensity categorized?
How is turbulence intensity categorized?
Which area of the aircraft is likely to experience greater turbulence intensity?
Which area of the aircraft is likely to experience greater turbulence intensity?
What can passengers expect during light turbulence?
What can passengers expect during light turbulence?
What typically happens to unsecured objects during light turbulence?
What typically happens to unsecured objects during light turbulence?
Flashcards
Cabin Secure Procedure
Cabin Secure Procedure
Cabin crew secures their assigned area and passes the "Cabin Secure" check to the galley operator, followed by the SCCM, and finally, the commander.
Post-Turbulence Passenger Check
Post-Turbulence Passenger Check
Cabin crew checks passengers and crew for injuries, provides first aid if needed, and ensures the cabin is undamaged.
Galley Operator's Role
Galley Operator's Role
Galley operators confirm their cabin is secure before passing the "Cabin Secure" check to the SCCM.
Turbulence PA announcement
Turbulence PA announcement
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Post-Turbulence Cabin Status Report
Post-Turbulence Cabin Status Report
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Turbulence response
Turbulence response
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Turbulence duties (crew)
Turbulence duties (crew)
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Passenger safety (turbulence)
Passenger safety (turbulence)
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Landing preparation (turbulence)
Landing preparation (turbulence)
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Cabin organization during turbulence
Cabin organization during turbulence
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What does Clear Air Turbulence (CAT) indicate?
What does Clear Air Turbulence (CAT) indicate?
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Who communicates expected turbulence to the cabin crew?
Who communicates expected turbulence to the cabin crew?
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How does the SCCM prepare for turbulence?
How does the SCCM prepare for turbulence?
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When is the 'Fasten Seat Belt' sign illuminated?
When is the 'Fasten Seat Belt' sign illuminated?
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What does the 'Cabin Secure' check involve?
What does the 'Cabin Secure' check involve?
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Who takes over non-safety duties during turbulence?
Who takes over non-safety duties during turbulence?
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What happens after turbulence ends?
What happens after turbulence ends?
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What is the SCCM's primary role during turbulence?
What is the SCCM's primary role during turbulence?
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Cabin Secure Check
Cabin Secure Check
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Post-Turbulence Duties
Post-Turbulence Duties
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SCCM's Role During Turbulence
SCCM's Role During Turbulence
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Unexpected Turbulence - SCCM
Unexpected Turbulence - SCCM
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Moderate Turbulence - Cabin Crew
Moderate Turbulence - Cabin Crew
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Unexpected Turbulence - Flight Crew
Unexpected Turbulence - Flight Crew
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Turbulence - Safe Landing
Turbulence - Safe Landing
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Turbulence - 'Cabin Crew be seated'
Turbulence - 'Cabin Crew be seated'
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Moderate Turbulence - Flight Crew
Moderate Turbulence - Flight Crew
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Turbulence - Post-Check
Turbulence - Post-Check
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Turbulence Response (Cabin Crew)
Turbulence Response (Cabin Crew)
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Cabin Secure During Turbulence
Cabin Secure During Turbulence
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When can Cabin Crew Resume Duties?
When can Cabin Crew Resume Duties?
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Light Turbulence: Who illuminates the 'Fasten Seat Belt' sign?
Light Turbulence: Who illuminates the 'Fasten Seat Belt' sign?
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Light Turbulence: SCCM's Responsibilities
Light Turbulence: SCCM's Responsibilities
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Moderate Turbulence: What is it?
Moderate Turbulence: What is it?
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Severe Turbulence: How does the aircraft react?
Severe Turbulence: How does the aircraft react?
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Moderate Turbulence: What is the SCCM's role?
Moderate Turbulence: What is the SCCM's role?
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Unexpected Turbulence: Who illuminates the 'Fasten Seat Belt' sign?
Unexpected Turbulence: Who illuminates the 'Fasten Seat Belt' sign?
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Unexpected Turbulence: SCCM's Responsibilities
Unexpected Turbulence: SCCM's Responsibilities
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Cabin Secure Check: What happens after turbulence ends?
Cabin Secure Check: What happens after turbulence ends?
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Turbulence Intensity
Turbulence Intensity
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Light Turbulence
Light Turbulence
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Moderate Turbulence
Moderate Turbulence
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Severe Turbulence
Severe Turbulence
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Turbulence: Who Communicates with Passengers?
Turbulence: Who Communicates with Passengers?
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What is Clear Air Turbulence (CAT)?
What is Clear Air Turbulence (CAT)?
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Who communicates expected turbulence?
Who communicates expected turbulence?
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How does the SCCM prepare?
How does the SCCM prepare?
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'Fasten Seat Belt' sign: When is it on?
'Fasten Seat Belt' sign: When is it on?
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What is the 'Cabin Secure' check?
What is the 'Cabin Secure' check?
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Post-Turbulence Procedures
Post-Turbulence Procedures
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Moderate Turbulence: Cabin Crew Actions
Moderate Turbulence: Cabin Crew Actions
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Turbulence: When can Cabin Crew resume duties?
Turbulence: When can Cabin Crew resume duties?
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Turbulence Response (Unexpected)
Turbulence Response (Unexpected)
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Clear Air Turbulence (CAT)
Clear Air Turbulence (CAT)
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Turbulence Communication: Who informs the cabin crew?
Turbulence Communication: Who informs the cabin crew?
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'Cabin Secure' Check: What is it?
'Cabin Secure' Check: What is it?
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Turbulence Response: When can cabin crew resume duties?
Turbulence Response: When can cabin crew resume duties?
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Turbulence Intensity: What are the types?
Turbulence Intensity: What are the types?
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Post-Turbulence Procedures: What happens after turbulence ends?
Post-Turbulence Procedures: What happens after turbulence ends?
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What is the SCCM's role during turbulence?
What is the SCCM's role during turbulence?
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Moderate Turbulence: What happens?
Moderate Turbulence: What happens?
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Severe Turbulence: What does the aircraft do?
Severe Turbulence: What does the aircraft do?
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Unexpected Turbulence: What is the SCCM's role?
Unexpected Turbulence: What is the SCCM's role?
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Cabin Secure During Turbulence: What is it?
Cabin Secure During Turbulence: What is it?
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Light Turbulence: Who controls the fasten seat belt sign?
Light Turbulence: Who controls the fasten seat belt sign?
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Why do we use seat belts?
Why do we use seat belts?
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What is Turbulence?
What is Turbulence?
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What does the SCCM do during turbulence?
What does the SCCM do during turbulence?
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Types of Turbulence
Types of Turbulence
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Turbulence Intensity: Light
Turbulence Intensity: Light
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Turbulence Intensity: Moderate
Turbulence Intensity: Moderate
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Turbulence Intensity: Severe
Turbulence Intensity: Severe
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Cabin Crew Actions during Moderate Turbulence
Cabin Crew Actions during Moderate Turbulence
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Unexpected Turbulence Response
Unexpected Turbulence Response
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Study Notes
Cabin Secure Procedures
- Cabin crew secures their area of responsibility
- Each crew member checks in with the galley operator
- During in-flight rest, galley operators/deputies contact the SCCM
- Galley operators ensure their cabin is secure before checking in with the SCCM/deputy
- The SCCM/deputy passes the checks to the commander.
- During rest periods, crews can be assigned to different areas in the cabin
Post Turbulence Procedures
- Once turbulence stops, the commander encourages a passenger announcement or delegates the task to the SCCM
- Cabin crew check passengers/flight crew for injuries, providing first aid if necessary
- Cabin crew check for any damage to the cabin
- The SCCM reports the cabin status to the commander
- The commander reports to the air traffic control (ATC) as needed
- Depending on the intensity of the turbulence, the commander might consider an air traffic landing (ATL)
Turbulence Intensity
- Expected Turbulence:
- Flight crew notifies the SCCM about the intensity, expected duration, and time available to secure the cabin
- The crew selects "Fasten Seat Belt" to ON.
- If required a passenger announcement is made by the SCCM or the appropriate crew member
- Unexpected Turbulence:
- The crew selects "Fasten Seat Belt" to ON
- An announcement is made to passengers such as "Cabin Crew be seated".
- The SCCM reports the cabin status to the commander
Crew Procedures
- Light Turbulence: expected turbulence,
- The flight crew notifies the SCCM
- The flight crew switches on the "Fasten Seatbelt" sign.
- The SCCM briefs the cabin crew. Then reports "Cabin Secure" to the commander
- Cabin crew make an announcement (If needed) and check passenger compliance
- Light Turbulence: Unexpected turbulence,
- The flight crew switches on the "Fasten Seatbelt" sign.
- The SCCM briefs the cabin crew. Then reports "Cabin Secure" to the commander
- Cabin crew make an announcement(If needed) and check passenger compliance
- Moderate or Severe Turbulence: expected or unexpected turbulence
- Flight crew briefs the SCCM about the intensity, duration, and available time to secure the cabin
- Select "Fasten Seat Belt" to ON.
- A passenger announcement is made.
- The SCCM briefs the rest of the cabin crew.
- The SCCM reports "Cabin Secure" to the commander
- Cabin crew make a passenger announcement (If needed) and check passenger compliance
Turbulence
- Turbulence is the result of atmospheric effects on altitude and speed
- Turbulence can be expected or unexpected
- Intensity varies based on the occupant's location in the aircraft
- Intensity level is divided into Light, Moderate, and Severe
- During moderate and severe turbulence:
- Unsecured items are displaced
- Clear Air Turbulence (CAT) is not categorized by severity; rather a type of turbulence in clear air.
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