Abnormal and Emergency Procedures in Aviation
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Questions and Answers

What is the primary purpose of crowd control measures during emergency situations?

  • To restrict access to emergency exits
  • To ensure passengers follow safety procedures (correct)
  • To monitor passenger behavior for violations
  • To assist in the investigation of the incident

    • Which statement best describes the behavior expected from Cabin Crew Members (CCMs) during an evacuation?

  • CCMs should issue clear and assertive commands. (correct)
  • CCMs need to wait for instructions from authority figures.
  • CCMs should be passive and allow passengers to lead.
  • CCMs must avoid making any commands to prevent panic.

    • What reaction from passengers most likely indicates the presence of negative panic?

  • Passengers standing still or filming the situation (correct)
  • Passengers searching for personal belongings
  • Passengers helping others with seat belts
  • Passengers exiting the aircraft without delay

    • How should Cabin Crew Members (CCMs) describe commands to passengers as they reach an exit?

    <p>They should be short, concise, and positive.</p> Signup and view all the answers

    What is the primary responsibility of the cabin crew members seated in the first and last rows during the preparation phase?

    <p>To inquire if passengers are willing to act as ABPs.</p> Signup and view all the answers

    Which of the following actions is NOT included in the galley preparation step?

    <p>Removing trolleys from the galley.</p> Signup and view all the answers

    In what way can Cabin Crew Members (CCMs) reduce panic among passengers early in an emergency?

    <p>By taking control of the situation confidently.</p> Signup and view all the answers

    What might cause passengers to misinterpret the danger during an emergency?

    <p>A lack of visible danger, like smoke or fire</p> Signup and view all the answers

    What command is given by the PIC before the aircraft lands?

    <p>Brace for Impact</p> Signup and view all the answers

    What is a consequence of positive panic among passengers during an evacuation?

    <p>They may hinder the evacuation process.</p> Signup and view all the answers

    How are ABPs informed of their responsibilities after preparations are complete?

    <p>Verbally at the door / OW exit.</p> Signup and view all the answers

    What is the likely effect of assertive behavior from CCMs during an emergency evacuation?

    <p>Passengers respond more cooperatively.</p> Signup and view all the answers

    Which of the following actions must be completed by passengers as part of passenger preparation?

    <p>Fasten seat belts.</p> Signup and view all the answers

    During which stage of emergency preparation are cabin crew required to perform a silent review of procedures?

    <p>After the cabin ready report is given.</p> Signup and view all the answers

    Which row of passengers does the SCCM and CCM1 primarily focus on during the preparation phase?

    <p>The first and last 5 rows.</p> Signup and view all the answers

    What should happen to the curtains during galley preparation?

    <p>They should be opened and secured or removed if possible.</p> Signup and view all the answers

    What is the primary reason for keeping passengers informed during a hijacking situation?

    <p>To promote transparency and trust between passengers and the crew.</p> Signup and view all the answers

    Which action is advised if a cabin crew member has direct contact with a hijacker?

    <p>Calm the hijacker by reassuring that his wishes will be met.</p> Signup and view all the answers

    What should a cabin crew member observe when studying the hijacker?

    <p>Physical characteristics, clothing, and any distinguishing features.</p> Signup and view all the answers

    What is a crucial communication strategy for the cabin crew during a hijacking?

    <p>One crew member should maintain contact with the flight deck using the interphone.</p> Signup and view all the answers

    Why is it advised not to serve alcohol if the hijacker allows passenger services?

    <p>Passengers may feel bold enough to confront the hijacker.</p> Signup and view all the answers

    What is a recommended action if there is an opportunity to deplane during a hijacking?

    <p>Negotiate deplaning in a controlled manner with the hijacker.</p> Signup and view all the answers

    What should cabin crew members prioritize during a hijacking situation?

    <p>Survival and keeping passengers safe without escalating the situation.</p> Signup and view all the answers

    How should crew members manage their actions in front of the hijacker?

    <p>Make all actions clearly visible to reassure the hijacker.</p> Signup and view all the answers

    What is the primary role of the Senior Cabin Crew Member (SCCM) in a cabin bomb scenario?

    <p>To provide the 'cabin secure' report to the PIC.</p> Signup and view all the answers

    Which area is designated as the Least Risk Bomb Location (LRBL) in the fleet?

    <p>R2 (aft right door) area.</p> Signup and view all the answers

    What should crew members do if they notice signs of a hijacking?

    <p>Inform the pilot in command (PIC) using the hijack code.</p> Signup and view all the answers

    In the event of a hijacking, which of the following is NOT recommended for cabin crew members?

    <p>Engage in physical resistance against the hijacker.</p> Signup and view all the answers

    What is one of the reasons specified for hijacking an aircraft?

    <p>To gain publicity and fame.</p> Signup and view all the answers

    According to the guidelines during a hijacking, cabin crew must prioritize which of the following?

    <p>Maximizing passenger safety.</p> Signup and view all the answers

    Where can the current Cabin Bomb Procedure Checklist be found?

    <p>At each CCM station and in the DMS.</p> Signup and view all the answers

    What should the cabin crew do if they cannot comply with a hijacker's requests?

    <p>Explain the reason for non-compliance to the hijacker.</p> Signup and view all the answers

    What is the first responsibility of ABP 2 during an aircraft evacuation?

    <p>Help passengers evacuate and direct them to safety.</p> Signup and view all the answers

    Who is responsible for keeping other passengers away from the exit until ABP 1 opens the door?

    <p>ABP 2</p> Signup and view all the answers

    Which of the following is NOT a responsibility of ABP 1?

    <p>Ensure the area is safe for evacuation.</p> Signup and view all the answers

    Where are ABP 1's seated during the ditching briefing?

    <p>Closest to the over wing exits, in seats A and F.</p> Signup and view all the answers

    What should ABP 2 do after receiving instructions?

    <p>Confirm their understanding by repeating the instructions.</p> Signup and view all the answers

    In case of a full flight, where will ABP 3 be seated?

    <p>Next to the SCCM and CCM1.</p> Signup and view all the answers

    How are the passengers selected to be ABPs?

    <p>They are seated at the OW exit rows and are briefed before each flight.</p> Signup and view all the answers

    What must ABP 1 demonstrate during the ditching briefing?

    <p>How to open the emergency exit.</p> Signup and view all the answers

    What is the primary objective after an exit dries up during an evacuation?

    <p>Attract passengers to the dried-up exit.</p> Signup and view all the answers

    Which group should be evacuated last during an emergency evacuation?

    <p>Escorted Passengers with Reduced Mobility (PRM's).</p> Signup and view all the answers

    What should cabin crew ensure after evacuating the aircraft?

    <p>Ensure the aircraft is completely evacuated.</p> Signup and view all the answers

    What should the CCR take with them when leaving the aircraft?

    <p>Emergency equipment like megaphones and first aid kits.</p> Signup and view all the answers

    What action should be avoided during daylight evacuations?

    <p>Using a flashlight unnecessarily.</p> Signup and view all the answers

    What is the first priority for the crew after evacuation?

    <p>Care for injured passengers.</p> Signup and view all the answers

    How should injured passengers be assisted after evacuation?

    <p>Use the aircraft furnishings if safe to do so.</p> Signup and view all the answers

    What is an important psychological aspect the crew should maintain during an evacuation?

    <p>Mix with passengers to show interest and reassurance.</p> Signup and view all the answers

    Study Notes

    Abnormal and Emergency Procedures

    • This document details procedures for various abnormal and emergency situations during flight operations.
    • Different sections cover specific scenarios like rejected take-offs, pilot incapacitation, fires, smoke, and decompression situations.
    • Procedures also cover ground emergencies like fire outside the aircraft.
    • Procedures for evacuations, including both prepared and unprepared scenarios, are detailed and address variations in situations such as emergencies arising during boarding, refuelling, or taxiing.
    • The document describes roles, responsibilities, and actions for cabin crew members (CCMs) in these situations.
    • The document highlights the importance of communication and coordination between cabin crew and the pilot in command (PIC) during emergencies.
    • Procedures for handling bomb threats are detailed, with specific categories (Red, Amber, Green) for evaluating threat severity.
    • Hijacking procedures, with emphasis on calm, measured responses, are detailed.
    • The document specifies fire types, and fire-fighting procedures aboard the aircraft. It covers procedures for dealing with various types of fires, including electrical fires, and those occurring in galley waste bins, clothing, seat cushions and underfloor fires.
    • It addresses fire situations outside the aircraft both on the ground and during flight.
    • Procedures for oxygen use during decompression are presented, including a table detailing critical times for hypoxia onset at varying altitudes.
    • Procedures for decompression, differentiating between slow and rapid scenarios, are described and include related physiological effects.
    • Procedures for handling situations requiring controlled disembarkation of passengers are included.
    • Emergency seating positions for cabin crew members (CCMs) and able-bodied passengers (ABPs) are detailed in a table format.
    • Procedures for prepared emergency scenarios, such as emergency landings and ditching, are also described along with appropriate commands.
    • Procedures are detailed for handling the evacuation of passengers, especially procedures in cases of the evacuation of passengers with reduced mobility (PRMs).
    • Procedures for using rescue team hand signals during emergencies are included, describing different situations and associated actions.

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    Related Documents

    Corendon Airlines CCOM - Abnormal and Emergency Procedures PDF

    Description

    This quiz covers various abnormal and emergency procedures during flight operations, detailing actions for situations such as pilot incapacitation, fires, and evacuations. It highlights the roles of cabin crew and the importance of communication with the pilot. Additionally, the quiz addresses bomb threats and hijacking protocols, ensuring a comprehensive understanding of emergency response in aviation.

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