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Questions and Answers

Explain how a business decision could be considered ethical under a utilitarian framework but still raise concerns from a virtue ethics perspective.

A decision might maximize overall benefit (utilitarianism) but require actions that compromise integrity or compassion (virtue ethics).

Contrast laissez-faire capitalism with a responsible enterprise system. What role does the government play in each?

Laissez-faire capitalism minimizes government intervention, while a responsible enterprise system includes accountability and accepts some degree of government involvement.

How might a company lose its social license to operate, even if it is operating within the bounds of the law?

By acting in ways that are perceived as unethical or harmful to society/environment, leading to public disapproval and pressure, despite legal compliance.

In the context of business, how could you apply the principles of the Ten Commandments and the Charter of Rights and Freedoms?

<p>The Commandments can promote honesty &amp; fairness, while the Charter ensures equitable treatment, promoting integrity and respect for individual rights within the organization.</p> Signup and view all the answers

Describe a situation where the elements of capitalism such as private property and competitive markets, might conflict with ethical considerations.

<p>A company might exploit resources on private property in a way that harms the environment, or use aggressive tactics against competitors, sacrificing ethical behavior for profit.</p> Signup and view all the answers

Explain how a company's commitment to integrity, as demonstrated through its adherence to moral guidelines, can affect its relationships with stakeholders.

<p>When a company demonstrates integrity, it builds trust with stakeholders. This trust can lead to stronger relationships, increased loyalty, and a positive reputation, as stakeholders are more likely to support and engage with a company they believe is ethical and responsible.</p> Signup and view all the answers

Describe a situation where a business might find it challenging to balance its economic obligations with its social, ethical, and environmental responsibilities.

<p>A business may face a challenge when implementing environmentally sustainable practices that increase short-term costs, potentially impacting profitability. Balancing the long-term benefits of sustainability with the immediate need for profits becomes a key decision.</p> Signup and view all the answers

How does the shift in societal expectations regarding business responsibilities influence corporate strategies and decision-making?

<p>The shift in societal expectations pushes companies to integrate social, ethical, and environmental considerations into their core strategies. This involves proactively addressing stakeholders' concerns, enhancing transparency, and reporting on non-financial performance to meet the demand for greater accountability.</p> Signup and view all the answers

Explain how the deontological approach to ethical thinking might influence a business leader's decision when faced with a situation where maximizing profit conflicts with environmental protection.

<p>A business leader guided by deontological ethics would prioritize environmental protection, even if it means sacrificing potential profits. This is because duty and adherence to universal principles take precedence over consequences, regardless of how preferable they may seem.</p> Signup and view all the answers

In what ways can a corporation's responses to social, ethical, and environmental responsibilities be considered a valuable intangible asset?

<p>Positive responses to these responsibilities can improve a company's reputation, enhance brand value, increase customer loyalty, and attract top talent. These factors collectively contribute to a stronger competitive advantage and long-term sustainability, making them valuable intangible assets.</p> Signup and view all the answers

Flashcards

Personal Integrity

Personal moral principles that guide behavior.

Sustainability

Meeting present needs without compromising future generations' ability to meet their own.

Responsible corporation

A business that responds to social, ethical, and environmental responsibilities in addition to economic obligations.

Deontological Ethics

Ethical actions are based on duty and adherence to universal principles, regardless of consequences.

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Integrity

Appropriateness of a corporation's behavior and adherence to moral guidelines acceptable to society

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Teleological Theories

Ethical theories that focus on the outcomes or results of actions.

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Utilitarianism

Decisions are made based on what produces the greatest good for the greatest number of people.

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Virtue Ethics

An ethical approach emphasizing an individual's moral character and virtues.

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Capitalism

An economic system based on private ownership of the means of production.

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Legitimacy (in Business)

Belief in the rightness and appropriateness of a business system to supply goods and services.

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Study Notes

  • Ethics is often based on religious, philosophical, or cultural grounds.
  • Personal integrity is the aspect of ethics commonly referred to as a "moral compass."
  • There is an emphasis on 4 areas of the Canadian business system.

Canadian business system

  • Increased awareness involves describing Canadian capitalism, the stakeholders, and societal attitudes.
  • Identification of the business's response to its role in society.
  • An understanding of how business operations respond to environmental challenges.
  • Consideration from the perspective of a manager or owner, emphasizing the environment's dynamic nature.

Corporate responsibilities

  • Meeting humanities needs without harming future generations by practicing sustainability.
  • Social responsibility and corporate sustainability reports should transcend public relations.
  • Accountability demanded beyond economics.
  • Social, ethical, and environmental responses create valuable intangible assets.
  • Executives need skills to manage additional responsibilities effectively.
  • How corporations respond to these responsibilities determines their survival.

Integrity in Business

  • Integrity involves a corporation's behavior aligning with moral guidelines accepted by society.
  • Managing with integrity means business leaders behave in accordance with their highest values and norms.
  • A responsible corporation responds to social, ethical, and environmental responsibilities in addition to economic obligations.

Key Terms

  • Stakeholder: any group or individual that is affected by the activities of a company
  • Corporate Social Responsibility (CSR): involves initiatives that benefit society as a whole
  • Corporate Sustainability (CS): ensures that business practices today do not impact negatively on the environment and resources available for future generations
  • Corporate Citizenship: the actions a business takes to contribute to the welfare of the community
  • Three dominant approaches to normative theories of ethics

Deontological Ethics

  • Actions are ethical if performed for the sake of what is good, regardless of the consequences.
  • Decisions are based on duty and adherence to universal principles.
  • Duty to act ethically applies even if alternative actions seem more favorable.
  • Example: The Ten Commandments & The Charter of Rights and Freedoms.

Teleological Ethics

  • Focuses on the outcomes or results of actions.
  • Utilitarianism involves making decisions based on the action's consequences.
  • Consequences determine morality: good consequences make the action right.
  • Decisions should aim for the greatest good for most people.

Virtue Ethics

  • Focuses on an individual's moral character traits.
  • Morality stems from developing good character traits.
  • Absolute rules are unlikely to apply in all situations.
  • Good business leaders possess courage, integrity, humility, compassion, passion, wisdom, and humor.

Business as an Economic System:

  • Capitalism is based on private ownership of production means.
  • Free Enterprise System: few restrictions on business activities/ownership along with a competitive market/limited government.
  • Laissez-faire Capitalism: transactions are free from intrusive government interference.

Responsible Enterprise System

  • Free enterprise but with accountability.

Society's expectations

  • Legitimacy is the belief in the rightness of the business system to supply society's needs.
  • Businesses MUST adapt when needed.
  • Social License: operating in society with few formalized restrictions.

Ethics and Capitalism

  • Canadians receive goods and services via the market system, coordinating economic activities.
  • The Canadian economic system includes many businesses operating in a market system.
  • Capitalism Theory:

8 Elements of capitalism

  • Right of Private Property: legally owning and using economic goods.
  • Ethical concerns: wealth distribution, government property control, and resource ownership.
  • Individualism & Economic Freedom: the individual (not the society) makes decisions.
  • Ethical concerns: individual actions vs. collective action, and economic freedom's extent.
  • Equality of opportunity is the assumption that individuals/groups can respond to societal conditions.
  • Income inequity is crucial because if Canadians are better off, Canadian businesses benefit.
  • Competition: many rival sellers provide goods and services to numerous buyers.
  • Profits: competition, effectiveness and should be used as businesses wish
  • The work Ethic: a code of values and moral principles
  • Consumer Sovereignty: consumers have power over producers and corporations
  • Government has minimal rules, however, they provide for national security and maintain internal order

Common forms of Capitalism:

  • Consumer capitalism: limited government involvement and open borders
  • Producer capitalism: the importance is production and employment
  • Family capitalism: business activities are run by family members
  • Frontier capitalism: fundamentals of business are newly introduced
  • State capitalism: government bodies control state power for political means

The ethics of capitalism: challenges

  • Greed
  • Economic downturns
  • Business failures
  • Increasing income and wealth inequality
  • Increasing corporate crime and wrongdoing
  • Stagnant Incomes versus Increasing CEO Salaries
  • Damaging to the Environment
  • Reliance on a market system that seldom works perfectly

Capitalism as an ethical system: pros

  • Creates prosperity and provides wealth for many people
  • Allows creative and productive forces to operate
  • Cooperation is encouraged despite a competitive market
  • Respects freedoms, including the right for individuals to succeed

Identifying Stakeholders and Issues:

  • Business operates in a pluralistic social system.
  • A pluralistic social system means influence is decentralized.
  • Stakeholders: entities that influence, or are influenced by, an organization’s achievements.

Managers' responsibilities:

  • Identifying stakeholders and understand how they are perceived
  • Assessing how stakeholders influence the firm
  • Assessing opportunities and threats
  • Prioritizing them by influence
  • Creating programs about dealing with these shareholders

The stakeholder concept: arguments against

  • Problems of categorisation
  • Challenges by meeting the expectations of all stakeholders
  • Dilution of top management focus
  • Impracticality

The stakeholder concept: arguments for

  • Good business as you don't want a negative impact on the bottom line
  • Ignoring stakeholders has substantial negative impacts
  • More systematic approach to stakeholder success

Society

  • Civil society: contributes to the functioning of society
  • Non-Governmental Organizations (NGOs)
  • Society
  • Non-Governmental Organizations (NGOs)
  • Groups holding shared values that advocate for change
  • NGO challenges:
    • Animal Rights
    • Technology
    • Economic: often opposed to capitalism
    • Workers and human rights
    • Environment: one of the most common
    • Religious activism: prevalent in the US

Relationships with NGO's

  • Identify risks
  • Influence public opinion
  • Innovation
  • Reputation
  • Expertise on issues
  • Employee engagement

Relationship strategies with NGO's

  • Proactively engage NGO
  • Do not underestimate NGO's influence
  • Decisions from a project shouldn't be seen as an attack
  • Selected concessions are sufficient
  • Dealing with the "realist" ones
  • Pre-emptive strategies are better

Key ingredients to partnership with NGO's

  • Leadership must be shown
  • Be open to change
  • Have commitment
  • Share similar goals

The media stakeholder

  • Influences opinions
  • Most operations are managed by private sector organizations
  • Media is divided into traditional, print, broadcast and social media

The tradition traditional media

  • Written and broadcast approaches and books
  • Managers attempt to manage relationships to suit their purposes
  • Libel chill: threats of business through legal action
  • Media spin: the "spin" of a company can create controversy.

The challenges of social media

  • The use of new technology
  • Allows society and stakeholders to share feedback
  • Information can be exchanged instantly
  • Participation costs are low
  • Corporations' can either grow or face termination

Policy Development Institutions (Think Tanks)

  • Analyzes social, economic, and political issues of society
  • However, some believe they lack transparency

Ethics of Business: powerpoint

  • Business ethic guidelines are the baseline for truth in all situations

Ethics of Business: powerpoint

  • Business ethic guidelines are the baseline for truth in all situations

Influences on ethical behaviour

  • Impacts for on value judgments
  • Standards
  • Home
  • Religion
  • Education
  • Corporate or organizational: superiors of business, code and conduct
  • Governmental and Legal System: codes and laws
  • Ethics are relational and people are setting standards for judgements
  • Societies have different belief system

Theoretical basis for ethical conduct

  • Set by individuals to judge from values

Theoretical basis for ethical conduct

  • Set by individuals or corporation to judge values
  • Honesty: pride, and self-worth

Ethics of caring

  • Golden rule and stakeholders

Golden rule and stakeholders

  • Utilitarian Ethic
  • Benefits to communities and stakeholders

Universals rule

  • Moral obligations
  • Reliant on list by everyone

Ethic of justice

  • Justice
  • Different types
  • Non-biased
  • Ethics Dilemmas
  • Two choices but neither resolves in an ethically acceptable fashion Personal
  • Ethical principals involves
  • Perspective of someone

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