Business Process Management (BPM) Quiz
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Questions and Answers

What is the main focus of business process management (BPM)?

  • Developing customer satisfaction strategies
  • Implementing enabling technologies
  • Managing and optimizing business processes (correct)
  • Automating business processes

    • In BPM, what are processes considered as?

  • Unimportant elements
  • Important assets of an organization (correct)
  • Tangential components
  • Secondary assets

    • Which methodology closely resembles the approach of BPM?

  • Agile development
  • Six Sigma (correct)
  • Extreme programming
  • Waterfall model

    • What does ISO 9000 promote in managing an organization?

    <p>Process approach</p> Signup and view all the answers

    What is the primary goal of BPM?

    <p>Enhancing customer satisfaction</p> Signup and view all the answers

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