Podcast
Questions and Answers
What is the primary role of a manager according to Robbins & Coutler (2016)?
What is the primary role of a manager according to Robbins & Coutler (2016)?
- To give advice and recommendations
- To make decisions and solve problems
- To coordinate and oversee the work of other people (correct)
- To perform ceremonial duties
What type of manager is responsible for implementing overall strategies and policies defined by top managers?
What type of manager is responsible for implementing overall strategies and policies defined by top managers?
- First line manager
- Functional manager
- Middle line manager (correct)
- Top manager
Which of the following is an example of a first line manager?
Which of the following is an example of a first line manager?
- Executive vice president
- Vice president
- Department manager
- Supervisor (correct)
What type of manager is responsible for departments that perform a single functional task?
What type of manager is responsible for departments that perform a single functional task?
What is the role of a staff manager?
What is the role of a staff manager?
What is the role of a general manager?
What is the role of a general manager?
What type of role is associated with performing ceremonial duties?
What type of role is associated with performing ceremonial duties?
What is the term for an organized set of behaviors associated with a particular position?
What is the term for an organized set of behaviors associated with a particular position?
What percentage of the overall grade is the Final Exam?
What percentage of the overall grade is the Final Exam?
What is the primary purpose of the lectures in this course?
What is the primary purpose of the lectures in this course?
Which of the following is NOT a required textbook?
Which of the following is NOT a required textbook?
What is the expected student participation in this course?
What is the expected student participation in this course?
What is the topic of the first week's lecture?
What is the topic of the first week's lecture?
What is the allowed use of mobile phones in class?
What is the allowed use of mobile phones in class?
What percentage of the overall grade is Class Presentation and Participation?
What percentage of the overall grade is Class Presentation and Participation?
What is the purpose of the assigned organizational visits?
What is the purpose of the assigned organizational visits?
What is the primary purpose of having clear goals in an organization?
What is the primary purpose of having clear goals in an organization?
What type of goals are related to the performance of the firm relative to its external environment?
What type of goals are related to the performance of the firm relative to its external environment?
What is the difference between stated goals and real goals?
What is the difference between stated goals and real goals?
What is the primary purpose of tactical planning?
What is the primary purpose of tactical planning?
What type of planning is done at the highest levels of the organization?
What type of planning is done at the highest levels of the organization?
What is the benefit of planning in terms of uncertainty?
What is the benefit of planning in terms of uncertainty?
What is an example of a financial objective?
What is an example of a financial objective?
What is the purpose of formal planning?
What is the purpose of formal planning?
What is organization structure defined as?
What is organization structure defined as?
What is work specialization also known as?
What is work specialization also known as?
What is decentralization?
What is decentralization?
What is departmentation?
What is departmentation?
What is an organization chart?
What is an organization chart?
What is centralization?
What is centralization?
What is span of control or management?
What is span of control or management?
What is employee empowerment?
What is employee empowerment?
What is a key characteristic of unprogrammed decisions?
What is a key characteristic of unprogrammed decisions?
What is the benefit of group decision making in terms of information?
What is the benefit of group decision making in terms of information?
What is the purpose of allocating weights to decision criteria?
What is the purpose of allocating weights to decision criteria?
What is the result of persistence in planning?
What is the result of persistence in planning?
What is a disadvantage of group decision making?
What is a disadvantage of group decision making?
What is the purpose of a devil's advocate in group decision making?
What is the purpose of a devil's advocate in group decision making?
What is the main goal of organizing in a planning environment?
What is the main goal of organizing in a planning environment?
What is the first step in the decision-making process?
What is the first step in the decision-making process?
Study Notes
Course Overview
- Assessment consists of Quizzes (20%), Class Presentation and Participation (10%), and Final Exam (70%)
Grading Scale
- Refer to the Undergraduate Handbook
Required Textbooks
- Certo, S.C., & Certo, S.T. (2015). Modern Management: Concepts and Skills. Prentice Hall.
- Hitt, M.A., Black, Stewart, Porter, Lyman W. (2014) Management: Pearson New International Edition, 3/E, Pearson
- Mullins, L.J., & Christy, G.(2013). Management and Organizational Behavior (10th Edition). Edinburgh Gate, UK: Pearson Education Limited.
- Robbins, S.P., & Coulter, M.(2016). Principles of management. Pearson
- Robbins, S.P., & Judge, T.A.(2013). Organizational behavior. Boston: Prentice Hall.
Course Requirements
- Attend all lectures and participate in all assessments
- No mobile phones in class unless for lesson purposes
- Participate in assigned organizational visits
Course Delivery Schedule
- Week 1: Management: Nature and Purpose
- Week 2: Management: An Art
Management Concepts
- Management: coordinating and overseeing the work of others to achieve goals
- Types of managers:
- Top managers: make decisions affecting the entire organization
- Middle line managers: implement strategies and policies
- First line managers: supervise operating employees
- Functional managers: responsible for departments performing a single functional task
- Line managers: responsible for work that makes a direct contribution to the organization's outputs
- Staff managers: advise, recommend, and counsel
- General managers: responsible for activities covering many functional areas
- Administrator: works in a public or non-profit organization
Managerial Roles (Mintzberg's 10 roles)
- Interpersonal roles:
- Figurehead: performing ceremonial duties
- Leader: responsible for the work of others
- Liaison: interacting with people outside the organization
- Informational roles:
- Monitor: gathering and distributing information
- Disseminator: transmitting information to others
- Spokesperson: communicating with the external environment
- Decisional roles:
- Entrepreneur: initiating and implementing projects
- Disturbance handler: dealing with unexpected events
- Resource allocator: allocating resources
- Negotiator: negotiating with others
Planning
- Purpose: provides a basis for other management functions, clarifies expectations, provides direction, and minimizes waste
- Forms of planning: formal and informal
- Framework for planning:
- Strategic planning: long-term, high-level planning
- Tactical planning: middle-level planning
- Contemporary issues in planning: effective planning in dynamic environments
Decision Making
- Types of decisions: programmed, unprogrammed, and group decisions
- Decision-making process:
- Recognizing the need for a decision
- Diagnosing the situation
- Establishing decision criteria
- Allocating weights to criteria
- Generating alternatives
- Evaluating alternatives
- Choosing an alternative
- Implementing the decision
Organizing
- Allocating and arranging people and non-human resources to achieve plans
- Activities of organizing:
- Defining work to be done
- Grouping activities
- Assigning work to people
- Determining reporting relationships
- Allocating resources
- Organization structure:
- Formal system of tasks, reporting relationships, and communication linkages
- Formal and informal structures
- Organization chart:
- Box-and-lines illustration of formal lines of authority and official positions
- Vertical hierarchy of authority and horizontal work specialization
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
This quiz assesses your understanding of the grading policy for a business management course, including the weightage of quizzes, class participation, and final exam. It also covers the required reading list and textbooks.