Business Management Grading Policy

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Questions and Answers

What is the primary role of a manager according to Robbins & Coutler (2016)?

To give advice and recommendations

To make decisions and solve problems

To coordinate and oversee the work of other people (correct)

To perform ceremonial duties

What type of manager is responsible for implementing overall strategies and policies defined by top managers?

First line manager

Functional manager

Middle line manager (correct)

Top manager

Which of the following is an example of a first line manager?

Executive vice president

Vice president

Department manager

Supervisor (correct)

What type of manager is responsible for departments that perform a single functional task?

Functional manager Signup and view all the answers

What is the role of a staff manager?

To advise and counsel Signup and view all the answers

What is the role of a general manager?

To be responsible for activities covering many functional areas Signup and view all the answers

What type of role is associated with performing ceremonial duties?

Figurehead Signup and view all the answers

What is the term for an organized set of behaviors associated with a particular position?

Managerial role Signup and view all the answers

What percentage of the overall grade is the Final Exam?

70% Signup and view all the answers

What is the primary purpose of the lectures in this course?

To deliver course content Signup and view all the answers

Which of the following is NOT a required textbook?

Financial Accounting Signup and view all the answers

What is the expected student participation in this course?

In all assessments and lectures Signup and view all the answers

What is the topic of the first week's lecture?

Management: Nature and Purpose Signup and view all the answers

What is the allowed use of mobile phones in class?

For the purposes of lessons Signup and view all the answers

What percentage of the overall grade is Class Presentation and Participation?

10% Signup and view all the answers

What is the purpose of the assigned organizational visits?

To observe organizational practices Signup and view all the answers

What is the primary purpose of having clear goals in an organization?

To provide direction to members Signup and view all the answers

What type of goals are related to the performance of the firm relative to its external environment?

Strategic Goals Signup and view all the answers

What is the difference between stated goals and real goals?

Stated goals are for public consumption, while real goals are what actually happens in the organization Signup and view all the answers

What is the primary purpose of tactical planning?

To formulate functional goals and plans Signup and view all the answers

What type of planning is done at the highest levels of the organization?

Strategic planning Signup and view all the answers

What is the benefit of planning in terms of uncertainty?

It helps organisations cope with uncertainty Signup and view all the answers

What is an example of a financial objective?

90% increase in annual revenue Signup and view all the answers

What is the purpose of formal planning?

To define specific goals covering a period of years Signup and view all the answers

What is organization structure defined as?

A system of tasks, reporting relationships and communication linkages Signup and view all the answers

What is work specialization also known as?

Division of labour Signup and view all the answers

What is decentralization?

The extent to which decisions are taken by the managers who are closest to the action Signup and view all the answers

What is departmentation?

The grouping of jobs in a way that most effectively serves the needs of the organization Signup and view all the answers

What is an organization chart?

A box-and-lines illustration showing the formal lines of authority and the organization's official positions or work specializations Signup and view all the answers

What is centralization?

The degree to which decision making is concentrated at upper levels of the organisation Signup and view all the answers

What is span of control or management?

The number of subordinates reporting directly to a manager Signup and view all the answers

What is employee empowerment?

Giving employees more authority to make decisions or make an input Signup and view all the answers

What is a key characteristic of unprogrammed decisions?

They require a custom-made solution Signup and view all the answers

What is the benefit of group decision making in terms of information?

Groups tend to generate more ideas Signup and view all the answers

What is the purpose of allocating weights to decision criteria?

To determine the most important factors Signup and view all the answers

What is the result of persistence in planning?

Plans eventually pay off Signup and view all the answers

What is a disadvantage of group decision making?

Time consumption Signup and view all the answers

What is the purpose of a devil's advocate in group decision making?

To provide an alternative perspective Signup and view all the answers

What is the main goal of organizing in a planning environment?

To allocate resources effectively Signup and view all the answers

What is the first step in the decision-making process?

Recognize the need for a decision Signup and view all the answers

Study Notes

Course Overview

Assessment consists of Quizzes (20%), Class Presentation and Participation (10%), and Final Exam (70%)

Grading Scale

Refer to the Undergraduate Handbook

Required Textbooks

Certo, S.C., & Certo, S.T. (2015). Modern Management: Concepts and Skills. Prentice Hall.
Hitt, M.A., Black, Stewart, Porter, Lyman W. (2014) Management: Pearson New International Edition, 3/E, Pearson
Mullins, L.J., & Christy, G.(2013). Management and Organizational Behavior (10th Edition). Edinburgh Gate, UK: Pearson Education Limited.
Robbins, S.P., & Coulter, M.(2016). Principles of management. Pearson
Robbins, S.P., & Judge, T.A.(2013). Organizational behavior. Boston: Prentice Hall.

Course Requirements

Attend all lectures and participate in all assessments
No mobile phones in class unless for lesson purposes
Participate in assigned organizational visits

Course Delivery Schedule

Week 1: Management: Nature and Purpose
Week 2: Management: An Art

Management Concepts

Management: coordinating and overseeing the work of others to achieve goals
Types of managers:
- Top managers: make decisions affecting the entire organization
- Middle line managers: implement strategies and policies
- First line managers: supervise operating employees
Functional managers: responsible for departments performing a single functional task
Line managers: responsible for work that makes a direct contribution to the organization's outputs
Staff managers: advise, recommend, and counsel
General managers: responsible for activities covering many functional areas
Administrator: works in a public or non-profit organization

Managerial Roles (Mintzberg's 10 roles)

Interpersonal roles:
- Figurehead: performing ceremonial duties
- Leader: responsible for the work of others
- Liaison: interacting with people outside the organization
Informational roles:
- Monitor: gathering and distributing information
- Disseminator: transmitting information to others
- Spokesperson: communicating with the external environment
Decisional roles:
- Entrepreneur: initiating and implementing projects
- Disturbance handler: dealing with unexpected events
- Resource allocator: allocating resources
- Negotiator: negotiating with others

Planning

Purpose: provides a basis for other management functions, clarifies expectations, provides direction, and minimizes waste
Forms of planning: formal and informal
Framework for planning:
- Strategic planning: long-term, high-level planning
- Tactical planning: middle-level planning
Contemporary issues in planning: effective planning in dynamic environments

Decision Making

Types of decisions: programmed, unprogrammed, and group decisions
Decision-making process:
- Recognizing the need for a decision
- Diagnosing the situation
- Establishing decision criteria
- Allocating weights to criteria
- Generating alternatives
- Evaluating alternatives
- Choosing an alternative
- Implementing the decision

Organizing

Allocating and arranging people and non-human resources to achieve plans
Activities of organizing:
- Defining work to be done
- Grouping activities
- Assigning work to people
- Determining reporting relationships
- Allocating resources
Organization structure:
- Formal system of tasks, reporting relationships, and communication linkages
- Formal and informal structures
Organization chart:
- Box-and-lines illustration of formal lines of authority and official positions
- Vertical hierarchy of authority and horizontal work specialization

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Description

This quiz assesses your understanding of the grading policy for a business management course, including the weightage of quizzes, class participation, and final exam. It also covers the required reading list and textbooks.