Business Management Control Process Quiz

To measure performance and ensure desired results

Performance results in terms of quantity, quality, cost, or time

Establish objectives and standards

Identify lessons learned in a completed project

To ensure that directions and resources are correct before the work begins

Specific, Measurable, Attainable, Results Oriented, Time Defined

To focus on what happens during the work process

To take place after an action is completed

Need for action = desired performance – Actual performance

Giving attention to situations that show the greatest need for action

To ensure that directions and resources are correct before the work begins

Using past performance as a basis for evaluating current performance

Using the performance achievements of other persons as the evaluation benchmark

Using standards set scientifically through time and motion studies

Giving attention to situations that show the greatest need for action

To address substantial differences between actual and desired performance

all of the above

all of the above