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Questions and Answers
What does BBB encourage consumers to do regarding professional licensing, bonding, or registration?
What does BBB encourage consumers to do regarding professional licensing, bonding, or registration?
- Rely solely on BBB Business Profiles for verification
- Check with the appropriate agency to ensure requirements are met (correct)
- Disregard the need for professional licensing
- Assume BBB verifies the accuracy of information
What is the purpose of BBB Business Profiles?
What is the purpose of BBB Business Profiles?
- To verify the accuracy of information provided by third parties
- To promote businesses for sales purposes
- To assist consumers in exercising their own best judgment (correct)
- To file complaints against businesses
What does BBB ask third parties who publish information on their website to affirm?
What does BBB ask third parties who publish information on their website to affirm?
- The compliance with BBB's promotional purposes
- The authenticity of their identity
- The need for professional licensing
- The accuracy of the information provided (correct)
What does BBB not guarantee regarding information in Business Profiles?
What does BBB not guarantee regarding information in Business Profiles?
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What does BBB guide consumers through?
What does BBB guide consumers through?
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Study Notes
BBB Guidelines
- BBB encourages consumers to verify a business's professional licensing, bonding, or registration before making a purchase or signing a contract.
BBB Business Profiles
- The purpose of BBB Business Profiles is to provide detailed information about businesses, including their complaint history, ratings, and accreditation status.
Third-Party Information
- BBB asks third parties who publish information on their website to affirm that the information is accurate and up-to-date.
Information Guarantee
- BBB does not guarantee the accuracy of the information in Business Profiles, as it is provided by the businesses themselves or obtained from public sources.
Consumer Guidance
- BBB guides consumers through the process of finding and selecting trustworthy businesses by providing access to Business Profiles, customer reviews, and dispute resolution services.
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