Org. Change Ch. 9 (Matching)
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Questions and Answers

Match the following business environment changes with their descriptions:

Increasing number of employees on part-time, flexible and 'zero-hours' work = Change in employment terms and conditions Organizations downsizing and delayering, meaning remaining employees have to do more = Reduction in workforce leading to increased workload for remaining employees Markets, technology, and product constantly changing = Continuous evolution of market dynamics, technology, and products Organizational structures becoming more fluid and geographically dispersed = Increased flexibility and decentralization in organizational setups

Match the following concepts with their definitions:

Creativity = Necessary component of innovation Field-specific expertise = Specialized knowledge in a particular area Disruptive change = Transformational shift in the market or industry Intrinsic motivation = Internal drive or desire to achieve something

Match the following authors with their concepts:

Aubke (2014) = Creativity requirements for innovation Anthony and Christensen (2005) = Disruptive change and disruptive innovation theory

Match the following terms with their meanings:

<p>Psychological contract = Perceptions, feelings, and reactions related to employment terms Innovation = Transformation of creativity into an idea, product, or process</p> Signup and view all the answers

Match the following principles with their descriptions:

<p>Constructionist principle = Reality is constructed through social interactions Simultaneity = Inquiry and change occur together Poetic principle = Organizations are narratives co-authored by people Anticipation = Images of the future shape constructions and discourses about the future</p> Signup and view all the answers

Match the following customer types with their characteristics:

<p>Undershot customers = Customers for whom existing products are not good enough Overshot customers = Customers for whom existing products are too good Non-consumers = Customers lacking the skills, wealth, or ability to buy many products or processes for themselves Undershot customers signal = Customers eagerly snatching up new products</p> Signup and view all the answers

Match the following advice to managers with their descriptions:

<p>Enable collaboration = Encouraging working together towards a common goal Enhance diversity = Promoting a variety of perspectives and backgrounds Map the stages of creativity = Identifying and addressing different needs at each stage of the creative process Appreciate inquiry = Valuing the process of asking questions and seeking understanding</p> Signup and view all the answers

Match the following change capacity dimensions with their descriptions:

<p>Learning dimension = Expanding knowledge and skills within the organization Change process dimension = Managing and implementing changes effectively Organizational context dimension = Understanding how the organization's environment influences change efforts Change fatigue = Passive resignation towards organizational change</p> Signup and view all the answers

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