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Questions and Answers
Which of the following is a key component of effective business communication?
Which of the following is a key component of effective business communication?
- Active listening (correct)
- Speaking rapidly
- Avoiding eye contact
- Using complex vocabulary
What is the purpose of using positive language in business communication?
What is the purpose of using positive language in business communication?
- To demonstrate authority
- To intimidate recipients
- To build rapport and goodwill (correct)
- To create confusion
What is the significance of non-verbal communication in business interactions?
What is the significance of non-verbal communication in business interactions?
- It has no impact on the communication process
- It is always interpreted accurately
- It can convey unspoken messages and emotions (correct)
- It is considered irrelevant in business
