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Business Communication Quiz

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Questions and Answers

What is the purpose of using concrete words in communication?

Create abstract thought.

Be specific in meaning. (correct)

Be vague with the reader.

Discuss things that cannot be seen, touched, or smelled.

What does adaptation in communication primarily refer to?

Employing acronyms to shorten sentences.

Choosing words that the reader is likely to understand. (correct)

Fitting the message to the particular page size.

Using technical words to describe technical things.

Which of the following is not a main reason for writing?

Applying for a job (correct)

Web writing

Conceptual reasons

Intellectual reasons

Which of the following is not an example of internal-operational communication?

Placing orders with suppliers. Signup and view all the answers

What is the last step in the communication process?

Deciding on a response Signup and view all the answers

Which sentence presents the least discriminatory language?

If the candidate scores 400 on the employment test, he or she is eligible to be hired. Signup and view all the answers

Which of the following choices represents the initial step in the communication process?

Sending a need Signup and view all the answers

Which factor is least crucial when selecting the right words for effective communication?

The complexity of your vocabulary. Signup and view all the answers

Which of the following is not a fundamental aspect of business writing?

Avoiding precision Signup and view all the answers

When choosing words for a message to a diverse audience, what approach should you take?

Tailor words to fit the understanding of the majority Signup and view all the answers