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Questions and Answers
What are the objectives of learning about memos, letters, and emails?
What are the objectives of learning about memos, letters, and emails?
- To understand the advantages of using emails over memos and letters
- To analyze the psychological impact of different correspondence modes
- To learn about the history of memos and letters
- To recognize when to use a memo and when to use a letter (correct)
What is a potential advantage of using electronic mail?
What is a potential advantage of using electronic mail?
- Enhanced privacy and security features
- Formal record-keeping of transactions
- Speed and efficiency in communication (correct)
- Ability to convey emotional tone effectively
When are memos, letters, and electronic mail commonly used in the business world?
When are memos, letters, and electronic mail commonly used in the business world?
- To send messages from supervisors to staff, colleague to colleague, and project team members to team managers (correct)
- Primarily for external communications with stakeholders
- Only for formal correspondence with clients in other companies
- Exclusively for personal communications within the workplace
What should writers consider when planning the written correspondence?
What should writers consider when planning the written correspondence?
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Which types of correspondence are considered essential in any type of workplace?
Which types of correspondence are considered essential in any type of workplace?
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