Business Communication Writing Skills

To understand the advantages of using emails over memos and letters

To analyze the psychological impact of different correspondence modes

To learn about the history of memos and letters

To recognize when to use a memo and when to use a letter (correct)

Enhanced privacy and security features

Formal record-keeping of transactions

Speed and efficiency in communication (correct)

Ability to convey emotional tone effectively

To send messages from supervisors to staff, colleague to colleague, and project team members to team managers (correct)

Primarily for external communications with stakeholders

Only for formal correspondence with clients in other companies

Exclusively for personal communications within the workplace

<p>Developing a rhetorical strategy and considering whether to use a direct or indirect approach</p> Signup and view all the answers

<p>Memos, letters, and e-mail</p> Signup and view all the answers