Business Communication Mastery Quiz
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Questions and Answers

What is business communication?

Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal formats.

What are the two main categories of business communication?

Business communication occurs internally, employee-to-employee, or externally, business-to-business or business-to-consumer.

How does business communication happen?

Business communication can happen through verbal or non-verbal communication methods.

What can prevent the receiver from understanding the information sent by the sender in business communication?

<p>Barriers can prevent the receiver from understanding the information sent by the sender in business communication.</p> Signup and view all the answers

What is the origin of the word 'communication'?

<p>The word communication has been derived from the Latin word communis which implies common.</p> Signup and view all the answers

What is business communication?

<p>Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal formats.</p> Signup and view all the answers

Why is business communication vital to the success of a company?

<p>The way that people communicate and operate within a business is very vital to how successful the company will be in the business world.</p> Signup and view all the answers

What are the two categories in which business communication occurs?

<p>Business communication occurs internally, employee-to-employee, or externally, business-to-business or business-to-consumer.</p> Signup and view all the answers

How can internal and external communication in business happen?

<p>This internal and external communication can happen through verbal or non-verbal communication methods.</p> Signup and view all the answers

What can prevent the receiver from understanding the information sent by the sender in business communication?

<p>Barriers, which can prevent the receiver from understanding the information sent by the sender, often accompany internal and external forms of communication.</p> Signup and view all the answers

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