Business Communication Basics
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Questions and Answers

What is internal in the context of communication barriers?

  • A person's background, experiences or perceptions (correct)
  • Physical sounds that impede communication
  • A noisy environment or a faulty telephone cable
  • A lack of comradery in an organization

Which of the following can influence one's perception of another person?

  • Economic status, political views, morals and values
  • Age, social position, and ethics
  • Cultural background and personal characteristics
  • Past experiences, distrust, social background, and personal characteristics (correct)

What kind of barriers arise from poor relationships among employees?

  • Internal barriers
  • Physical barriers
  • Attitudinal barriers (correct)
  • Cultural barriers

What is an example of a physical barrier to communication?

<p>A noisy environment (A)</p> Signup and view all the answers

What is influenced by a country's culture in the context of communication?

<p>How people think and interpret the world (B)</p> Signup and view all the answers

What can create attitudinal barriers to communication?

<p>Both A and B (D)</p> Signup and view all the answers

What is an example of a cultural factor that can create a barrier to communication?

<p>All of the above (D)</p> Signup and view all the answers

What is a physical barrier to communication?

<p>The use of poor or outdated equipment (A)</p> Signup and view all the answers

What can create attitudinal barriers to communication?

<p>Both A and B (D)</p> Signup and view all the answers

What can be a result of a physical barrier to communication?

<p>A problem that arises when staff is located in two different buildings (A)</p> Signup and view all the answers

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