Business Communication Basics

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson
Download our mobile app to listen on the go
Get App

Questions and Answers

What is the root word in Latin that means to share or to make common?

  • Communicare (correct)
  • Communitas
  • Communicator
  • Communicatio

What is the primary purpose of business communication?

  • To achieve goals
  • To solve problems
  • To exchange information (correct)
  • To create consciousness

What is the role of the receiver in the communication process?

  • To analyze and interpret the message (correct)
  • To convey the message to a larger audience
  • To send the message
  • To ignore the message

What is feedback composed of in the communication process?

<p>The response of the receiver (D)</p> Signup and view all the answers

What is the environment in the communication process?

<p>The physical and psychological atmosphere (C)</p> Signup and view all the answers

What is the primary objective of communication in an organization?

<p>To achieve goals and increase coordination (D)</p> Signup and view all the answers

What percentage of the message is conveyed through words?

<p>7% (A)</p> Signup and view all the answers

What is the primary goal of effective communication?

<p>To understand the audience's perspective (D)</p> Signup and view all the answers

What is an essential skill for effective communication?

<p>Active listening (B)</p> Signup and view all the answers

What percentage of the message is conveyed through body language?

<p>55% (C)</p> Signup and view all the answers

What is a benefit of effective communication?

<p>Saved time, energy, emotions, and relationships (A)</p> Signup and view all the answers

What is the context of communication in a business setting?

<p>The setting, scene, and expectations of the individuals involved (D)</p> Signup and view all the answers

What type of communication involves the exchange of information between peers or teams?

<p>Lateral communication (B)</p> Signup and view all the answers

What is an example of a physical barrier to communication?

<p>A noisy environment (D)</p> Signup and view all the answers

What is the main reason why language barriers can hinder communication?

<p>Differences in spoken or written languages (A)</p> Signup and view all the answers

What is an example of a psychological barrier to communication?

<p>A personal bias or preconception (B)</p> Signup and view all the answers

How can noise levels be reduced to improve communication?

<p>By eliminating noise levels (D)</p> Signup and view all the answers

Flashcards are hidden until you start studying

More Like This

Use Quizgecko on...
Browser
Browser