17 Questions
What is the root word in Latin that means to share or to make common?
Communicare
What is the primary purpose of business communication?
To exchange information
What is the role of the receiver in the communication process?
To analyze and interpret the message
What is feedback composed of in the communication process?
The response of the receiver
What is the environment in the communication process?
The physical and psychological atmosphere
What is the primary objective of communication in an organization?
To achieve goals and increase coordination
What percentage of the message is conveyed through words?
7%
What is the primary goal of effective communication?
To understand the audience's perspective
What is an essential skill for effective communication?
Active listening
What percentage of the message is conveyed through body language?
55%
What is a benefit of effective communication?
Saved time, energy, emotions, and relationships
What is the context of communication in a business setting?
The setting, scene, and expectations of the individuals involved
What type of communication involves the exchange of information between peers or teams?
Lateral communication
What is an example of a physical barrier to communication?
A noisy environment
What is the main reason why language barriers can hinder communication?
Differences in spoken or written languages
What is an example of a psychological barrier to communication?
A personal bias or preconception
How can noise levels be reduced to improve communication?
By eliminating noise levels
Test your understanding of the foundations of business communication, including the definition and process of communication, and its importance in organizations. Learn about the exchange of information and its application in business settings. Evaluate your knowledge of effective communication in a business context.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
