Business Communication Basics
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Questions and Answers

What is the root word in Latin that means to share or to make common?

  • Communicare (correct)
  • Communitas
  • Communicator
  • Communicatio

    • What is the primary purpose of business communication?

  • To achieve goals
  • To solve problems
  • To exchange information (correct)
  • To create consciousness

    • What is the role of the receiver in the communication process?

  • To analyze and interpret the message (correct)
  • To convey the message to a larger audience
  • To send the message
  • To ignore the message

    • What is feedback composed of in the communication process?

    <p>The response of the receiver</p> Signup and view all the answers

    What is the environment in the communication process?

    <p>The physical and psychological atmosphere</p> Signup and view all the answers

    What is the primary objective of communication in an organization?

    <p>To achieve goals and increase coordination</p> Signup and view all the answers

    What percentage of the message is conveyed through words?

    <p>7%</p> Signup and view all the answers

    What is the primary goal of effective communication?

    <p>To understand the audience's perspective</p> Signup and view all the answers

    What is an essential skill for effective communication?

    <p>Active listening</p> Signup and view all the answers

    What percentage of the message is conveyed through body language?

    <p>55%</p> Signup and view all the answers

    What is a benefit of effective communication?

    <p>Saved time, energy, emotions, and relationships</p> Signup and view all the answers

    What is the context of communication in a business setting?

    <p>The setting, scene, and expectations of the individuals involved</p> Signup and view all the answers

    What type of communication involves the exchange of information between peers or teams?

    <p>Lateral communication</p> Signup and view all the answers

    What is an example of a physical barrier to communication?

    <p>A noisy environment</p> Signup and view all the answers

    What is the main reason why language barriers can hinder communication?

    <p>Differences in spoken or written languages</p> Signup and view all the answers

    What is an example of a psychological barrier to communication?

    <p>A personal bias or preconception</p> Signup and view all the answers

    How can noise levels be reduced to improve communication?

    <p>By eliminating noise levels</p> Signup and view all the answers

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