10 Questions
Which type of communication involves using facial expressions and posture?
Non-Verbal Communication
What is the primary mode of written communication in the technological era?
Typing on a computer
Which form of communication is crucial for sharing information with people both inside and outside of a business?
Electronic Communication
What is a key skill needed to succeed in any work setting, according to the text?
Business communication skills
In a professional business setting, what type of communication is extremely important?
Non-Verbal Communication
What is the significance of Business Professionalism?
It creates a respectful, high achieving, and welcoming environment for professionals
What does workplace ethics entail?
Acting with integrity by being honest, professional, and fair
What is considered unethical behavior in the workplace?
Not honoring commitments and discriminating against others
How do businesses teach their employees about ethical behavior?
By creating a Code of Ethics
What is the purpose of proper business professionalism?
To improve communication in the workplace
Test your understanding of business communication basics with this quiz. Explore key concepts such as verbal and non-verbal communication, and enhance your knowledge of effective communication techniques in the workplace.
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