30 Questions
What is communication considered as?
A process
Who is responsible for transmitting the message?
Sender
What is the term for the person who interprets the message?
Receiver
What is the response to a sender's message called?
Feedback
What type of context refers to the physical environment in which communication takes place?
Physical context
What term is used to describe all the factors that disrupt communication?
Noise
What is the primary aspect of paraphrasing?
Avoiding copying
What is the purpose of reviewing in the reading process?
To relate content to previous learning
What is the term for the different types of letters used for printing?
Fonts
What is the primary focus of an apology letter?
Rectifying the problem
What is the first element in the structure of a business letter?
Body
What is the term for linking words and phrases together to create a clear and readable text?
Cohesion
What is the primary consideration for determining the font size of bullet points on presentation materials?
The visibility of the presentation to the audience in the last row
What is an effective way to overcome initial nervousness when delivering a presentation?
Introducing yourself to the audience before the presentation
What is the primary purpose of a presentation intended to sell a service to a potential client?
To persuade the audience to purchase the service
What is a common mistake to avoid when delivering a presentation?
Reading the entire presentation line by line
What is an effective way to present information on a presentation slide?
Mentioning the highlights of what is on the screen
What should you avoid doing before a presentation to reduce nervousness?
Walking into the room just before the presentation
What is the correct way to maintain proper eye contact with the audience during a presentation?
Making a sweeping glance of the audience from the left to the right and front to back of the room
What should team members do when delivering a presentation together?
Coordinate their portion with others in the team and not duplicate their presentations
What is the term for describing the steps for doing something in sequence?
Chronological order
What should you consider when selecting presentation technologies?
The technology should be available and can be used at the presentation location
What is NOT a good strategy if you are unable to answer a question from an audience member during your presentation?
Making up an answer
What is important to do when presenting as part of a team?
Coordinate your portion with others in the team and not duplicate their presentations
How do nouns that end in “Y” but have a constant before “Y” form their plural?
By dropping 'Y' and adding 'ves'
What type of communication involves talking to friends?
Oral
What should you give the audience in an oral presentation outside your organization?
A background
What type of article are 'A' and 'an'?
Indefinite
What is used to present information using overhead projectors?
Acetate film transparent sheet
What is the purpose of using an opaque sheet during an OHP presentation?
To block out irrelevant information
Test your understanding of communication concepts, including the process, skills, and roles of sender and receiver. Identify the correct terms and concepts related to effective communication.
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