Business Communication Basics Quiz

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What is the main purpose of business communication?

To ignore the importance of verbal communication
To convey ideas and information clearly and effectively (correct)
To exchange greetings and pleasantries in the workplace
To discuss personal matters with colleagues

Which of the following is NOT a source of information on business communication based on the provided references?

<a href="https://blog.smarp.com/11-reasons-why-business-communication-is-crucial-for-companys-success">https://blog.smarp.com/11-reasons-why-business-communication-is-crucial-for-companys-success</a>
<a href="https://www.businesstopia.net/category/communication">https://www.businesstopia.net/category/communication</a>
<a href="https://www.indiatoday.in/education-today/latest-studies/story/90-engineering-job-seekers-feel-soft-skills-are-important-for-employment-1725876-2020-09-27">https://www.indiatoday.in/education-today/latest-studies/story/90-engineering-job-seekers-feel-soft-skills-are-important-for-employment-1725876-2020-09-27</a> (correct)
<a href="https://bizcommunicationcoach.com/">https://bizcommunicationcoach.com/</a>

What type of skill is considered important for employment by a majority of engineering job seekers?

Soft skills only
Technical skills only
Soft skills along with technical skills (correct)
Basic communication skills

Why is business communication considered crucial for a company’s success?

To ensure clarity, efficiency, and goal-oriented communication (C) Signup and view all the answers

Which of the following statements about workplace communication is most accurate?

Workplace communication may involve various verbal and non-verbal cues (D) Signup and view all the answers

According to the references provided, what is the role of business communication in enhancing relationships in the workplace?

To promote transparency, understanding, and teamwork (C) Signup and view all the answers

What is the major purpose of communication according to the text?

To enable people and organizations to feel good about themselves (C) Signup and view all the answers

Which of the following best represents the 7 Cs of Communication mentioned in the text?

Clarity, Conciseness, Correctness, Consistency (B) Signup and view all the answers

What does the acronym 'COMMACON' stand for in the context provided?

Communication Management and Opportunity Networking (B) Signup and view all the answers

Which component is NOT part of the Communication Process as outlined in the text?

Consultation (B) Signup and view all the answers

What should business writing correctness include?

Spelling, Grammar, Punctuation, Format (B) Signup and view all the answers

What does the acronym 'SHSS&M' stand for in the context provided?

School of Humanities and Social Sciences & Management (A) Signup and view all the answers

What is the term used to describe cross-functional communication between employees at different levels of the organizational hierarchy?

Diagonal communication (D) Signup and view all the answers

How does diagonal communication help reduce a manager's workload?

By allowing direct communication between relevant parties (A) Signup and view all the answers

Which type of communication typically involves communication among workers at the same level?

Horizontal channel (C) Signup and view all the answers

In formal communication, what does the upward channel refer to?

Communication from employees to management (D) Signup and view all the answers

Which of the following is NOT listed as an importance of communication in the text?

Building a language barrier (A) Signup and view all the answers

What is the main advantage of diagonal communication in a business setting?

Reducing barriers to communication (B) Signup and view all the answers