18 Questions
What is the main purpose of business communication?
To convey ideas and information clearly and effectively
Which of the following is NOT a source of information on business communication based on the provided references?
What type of skill is considered important for employment by a majority of engineering job seekers?
Soft skills along with technical skills
Why is business communication considered crucial for a company’s success?
To ensure clarity, efficiency, and goal-oriented communication
Which of the following statements about workplace communication is most accurate?
Workplace communication may involve various verbal and non-verbal cues
According to the references provided, what is the role of business communication in enhancing relationships in the workplace?
To promote transparency, understanding, and teamwork
What is the major purpose of communication according to the text?
To enable people and organizations to feel good about themselves
Which of the following best represents the 7 Cs of Communication mentioned in the text?
Clarity, Conciseness, Correctness, Consistency
What does the acronym 'COMMACON' stand for in the context provided?
Communication Management and Opportunity Networking
Which component is NOT part of the Communication Process as outlined in the text?
Consultation
What should business writing correctness include?
Spelling, Grammar, Punctuation, Format
What does the acronym 'SHSS&M' stand for in the context provided?
School of Humanities and Social Sciences & Management
What is the term used to describe cross-functional communication between employees at different levels of the organizational hierarchy?
Diagonal communication
How does diagonal communication help reduce a manager's workload?
By allowing direct communication between relevant parties
Which type of communication typically involves communication among workers at the same level?
Horizontal channel
In formal communication, what does the upward channel refer to?
Communication from employees to management
Which of the following is NOT listed as an importance of communication in the text?
Building a language barrier
What is the main advantage of diagonal communication in a business setting?
Reducing barriers to communication
Test your knowledge on the basics of business communication with this quiz. Explore topics like communication models, importance of business communication, and key principles through references from various sources.
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