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Questions and Answers
Quels services supplémentaires peuvent fournir les hôtels ?
Quels services supplémentaires peuvent fournir les hôtels ?
Quel élément ne fait pas partie des services d'un hôtel ?
Quel élément ne fait pas partie des services d'un hôtel ?
Quel service est souvent proposé aux clients d'un hôtel ?
Quel service est souvent proposé aux clients d'un hôtel ?
Quel service est rarement inclus dans les hôtels ?
Quel service est rarement inclus dans les hôtels ?
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Quel équipement pourrait être fourni dans un hôtel ?
Quel équipement pourrait être fourni dans un hôtel ?
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Study Notes
Hotel Services
- Hotels can offer a variety of services beyond basic accommodation, including:
- Concierge services: Assistance with travel arrangements, reservations, and local information.
- Room service: Food and beverages delivered to guests’ rooms.
- Laundry services: Cleaning and pressing of clothes.
- Business center: Meeting rooms, computers, and internet access.
- Fitness center: Gym facilities and equipment.
- Spa services: Massages, facials, and other treatments.
- Pools and recreational activities: Swimming pools, hot tubs, and other leisure options.
Common Hotel Services
- Common services often provided to hotel guests include:
- Breakfast: Continental or full breakfast options.
- Wi-Fi: Internet access in guest rooms and public areas.
- Parking: On-site or off-site parking options.
- Housekeeping: Daily room cleaning services.
Rarer Hotel Services
- Services less frequently offered by hotels include:
- Childcare: Babysitting or nursery services.
- Airport shuttle: Transportation to and from the airport.
- Pet care: Pet-sitting or dog walking services.
- Personal shopping: In-hotel shopping for items like clothing or souvenirs.
Equipment in Hotels
- Hotels may provide various equipment in guest rooms, including:
- Television: With cable or satellite channels.
- Refrigerator: For storing food and beverages.
- Coffee maker: For making coffee or tea.
- Iron and ironing board: For clothing care.
- Hairdryer: For drying hair.
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