Best Practices for Remote Demos

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To pitch what you want to show the customer
To diagnose the problem
To help the customer see how their problem and the recommended solution align with their infrastructure (correct)
To showcase the company's history

To pitch what the company wants to show the customer
To diagnose the customer's problem
To help the customer see how their problem and the recommended solution align with their infrastructure (correct)
To showcase the company's history

Building a slide deck (A) Signup and view all the answers

Starting with an executive summary and focusing on the client's needs (C) Signup and view all the answers

The client's needs (B) Signup and view all the answers

Slides filled with text (A) Signup and view all the answers

Slides filled with text (C) Signup and view all the answers

To answer the question of why you are doing the demo (A) Signup and view all the answers

To answer the question of why you are doing the demo (A) Signup and view all the answers

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The purpose of a demo is to help the customer see how their problem and the recommended solution align with their infrastructure.
Building a slide deck is a common way to present a demo, but it can lack engagement in remote meetings.
Best practices for remote demos include starting with an executive summary and focusing on the client's needs.
Use screenshots that make it about the client, not the company history.
Avoid slides filled with text and focus on one specific point per slide.
The demo should be a conversation and a way to continue diagnosing the problem.
Share a story and take the customer on a simplified hero's journey.
Have one clear action item at the end of the demo for everyone to take before the next meeting.
The purpose of the demo is to help the customer see how the solution aligns with their needs, not to just pitch what you want to show them.
The goal is to answer the question of why you are doing the demo.