Benchmarking Process Comparison Quiz
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Questions and Answers

What is a key variable related to 'Product' that organizations should consider?

  • Brand name of product
  • Timing of product delivery
  • Material of product (correct)
  • Cost of product
  • In the context of 'Selling and Marketing', what is a strategy for saving costs mentioned in the text?

  • Identifying unsatisfied needs of customers (correct)
  • Increasing promotional activities
  • Benchmarking with competitors
  • Reducing product quality
  • What aspect of 'Productivity' involves a mixture of ingredients to satisfy customers?

  • Time management
  • Innovative design
  • Cost reduction
  • Quality improvement (correct)
  • Which of the following is NOT a consideration when measuring an airline company's performance?

    <p>Variety of dishes served onboard</p> Signup and view all the answers

    When should an organization go for benchmarking according to the text?

    <p>When there is more competition in the market</p> Signup and view all the answers

    What is the main purpose of internal benchmarking?

    <p>To evaluate progress and set goals using the firm's own past performance</p> Signup and view all the answers

    What is the significance of 'Zero Defect Level' in benchmarking?

    <p>It represents a stage where there are no defects in the product, process, and organization</p> Signup and view all the answers

    Why is it crucial for an organization to match its distribution channel with other organizations in benchmarking?

    <p>To reduce the delivery time of products</p> Signup and view all the answers

    In benchmarking, what is the main consideration when evaluating the technology used by other companies?

    <p>Whether the technology is local or imported</p> Signup and view all the answers

    How does benchmarking contribute to sales forecasting improvement in organizations?

    <p>By minimizing the order taking to order delivery time for more sales to customers</p> Signup and view all the answers

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