Podcast
Questions and Answers
What is the primary focus of the BBA141 course?
What is the primary focus of the BBA141 course?
Which of the following is NOT one of the course objectives?
Which of the following is NOT one of the course objectives?
What is the minimum attendance requirement for BBA141?
What is the minimum attendance requirement for BBA141?
In what format will the lectures for this course be conducted?
In what format will the lectures for this course be conducted?
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What type of communication skills are emphasized in this course?
What type of communication skills are emphasized in this course?
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What is the stated course pass mark requirement for BBA141?
What is the stated course pass mark requirement for BBA141?
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Who is the instructor for the BBA141 course?
Who is the instructor for the BBA141 course?
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What is the importance of peer assessment in the BBA141 course?
What is the importance of peer assessment in the BBA141 course?
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What is a key outcome of mastering professional business correspondences?
What is a key outcome of mastering professional business correspondences?
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Which skill is not emphasized in the section on verbal and nonverbal communication?
Which skill is not emphasized in the section on verbal and nonverbal communication?
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Which of the following is an objective of developing skills for effective meetings?
Which of the following is an objective of developing skills for effective meetings?
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What differentiates professional writing from academic writing?
What differentiates professional writing from academic writing?
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Which outcome is associated with mastering presentation skills?
Which outcome is associated with mastering presentation skills?
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Which of the following outcomes is expected from demonstrating interview skills?
Which of the following outcomes is expected from demonstrating interview skills?
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What is a fundamental aspect of creating impactful presentations?
What is a fundamental aspect of creating impactful presentations?
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Which is NOT a principle of professional email writing?
Which is NOT a principle of professional email writing?
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What percentage of the total course points is assigned to the End of Semester Exam?
What percentage of the total course points is assigned to the End of Semester Exam?
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Which topic holds the highest weighting in the grading scheme?
Which topic holds the highest weighting in the grading scheme?
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Which of the following is NOT a learning objective for Internal and External Communication?
Which of the following is NOT a learning objective for Internal and External Communication?
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What is the total percentage weight for the topics related to meetings and presentations combined?
What is the total percentage weight for the topics related to meetings and presentations combined?
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Which topic covers the concept of barriers to effective communication?
Which topic covers the concept of barriers to effective communication?
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What is the purpose of the course in Business Communication Skills?
What is the purpose of the course in Business Communication Skills?
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Which of the following topics has the lowest weight in the entire grading scheme?
Which of the following topics has the lowest weight in the entire grading scheme?
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Which of these outcomes is associated with the Communication Process topic?
Which of these outcomes is associated with the Communication Process topic?
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Study Notes
Course Overview
- Course Title: BBA141 – Business Communication Skills
- Credits: 3
- No prerequisites needed, open to all students.
- Focus on communication processes, models, and language skills including listening, reading, writing, and speaking.
Required Texts
- Business Communication by Hartley, P., & Clive, G. (2002)
- Smart Thinking: Skills for Critical Understanding and Writing by Matthew, A. (2004)
- English Language Communication Skills by Urmila, R. (2010)
- Harvard Referencing Style required for written assignments.
Instructor Information
- Instructor Name: Mushima Muke
- Contact Email: [email protected]
- Instructor availability details to be announced.
Course Objectives
- Define communication processes and concepts.
- Explain verbal and nonverbal communication's nature and importance.
- Develop effective note-taking from various sources.
- Enhance reading skills and writing proficiency for clear business communication.
- Prepare and organize business presentations and essays.
Course Policies
- Attendance: Minimum of 80% required for all lectures.
- Participation Encouraged: Questions can be asked in class or via email.
- Instructional Method: "Dialogue" form in online sessions; promotes engagement and collaborative learning.
- Assignments posted on Student Learning Management System (Moodle).
Grading and Assessment
- Overall passing mark: 50%
- Assessment Breakdown:
- Assignment 1: 10%
- Mid Semester Exam: 20%
- End of Semester Exam: 70%
Topic Weighting
- Communication Process: 10%
- Internal and External Communication: 10%
- Business Correspondences: 30%
- Academic and Professional Writing: 5%
- Verbal and Nonverbal Communication: 5%
- Meetings: 10%
- Presentations: 5%
- Interview Skills: 5%
- Digital Social Media: 5%
- Critical Thinking: 5%
Learning Outcomes by Topic
Communication Process
- Understand communication elements and recognize barriers.
- Demonstrate comprehension of various communication models.
Internal and External Communication
- Differentiate between internal and external communication with a focus on organizational success.
- Develop strategies for enhancing internal communication.
Business Correspondences
- Master professional writing skills for emails and letters.
- Create appropriate business documents like CVs and emails.
Academic and Professional Writing
- Differentiate between academic and professional writing styles.
- Produce structured and suitable documents for both contexts.
Verbal and Nonverbal Communication
- Recognize the influence of verbal and nonverbal cues.
- Improve verbal communication proficiency.
Meetings
- Develop planning and facilitation skills for effective meetings.
- Document minutes and action items.
Presentations
- Learn to deliver impactful presentations using visual aids.
- Master the use of presentation technology.
Interview Skills
- Prepare effectively for job interviews and enhance communication strategies.
- Exhibit confidence and respond clearly to interview questions.
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Related Documents
Description
Test your knowledge of business communication skills with our BBA141 quiz. This assessment covers essential concepts from the course, focusing on the Harvard Referencing Style and key texts. Prepare to enhance your communication proficiency in the business environment!