Bartender Responsibilities and Guidelines

Study Notes

Dramshop Law in the US holds bartenders accountable for serving intoxicated guests, leading to strict compliance to avoid penalties.
In the Philippines, the enforcement of Dramshop Law is less rigorous, placing more responsibility on bartenders for guest safety after drinking.

Identification Check: Always verify ID of guests who appear under 30 years old.
- Accept only valid IDs with photos; student IDs are not permitted.
- Use the FEAR method: Feel for tampering, Examine the photo and details, Ask questions, and Return the ID.
Serving Minors: Never serve alcohol to guests under the legal drinking age (21 in the US, 18 in the Philippines).
Controlling Alcohol Consumption:
- Clear empty glasses promptly and serve water to guests.
- Avoid serving pitchers and limit table visits to reduce drink requests.
Refusing Service: Deny service to visibly intoxicated individuals.

Maintain a clean, cheerful, and tidy appearance while being diplomatic.
Hands should be clean and well-groomed, as they are always in public view.
Serve cocktails with appropriate garnishes and fresh mixers.
Use proper glassware for each drink and keep garnishes fresh in their juices.
Stay alert to surroundings while mixing drinks, and do so in guests’ view for engagement.
Ensure ice is clean and clear, and glasses are polished and undamaged.
Maintain an organized display of bottles, and always have matches available.
Check the freshness of ingredients, including fruits and eggs used in cocktails.

Body Cleanliness: Daily hygiene routines, including regular bathing and deodorizing.
Posture: Maintain an erect posture with shoulders back and chest up when standing or walking.
Hair and Skin: Keep hair clean, odorless, and well-groomed; maintain a good complexion through health and hygiene.
Hand and Nail Care: Regular hand washing and nail grooming are essential.
Oral Hygiene: Brush teeth at least twice daily for freshness.
Footwear and Attire: Wear clean, well-fitted footwear, complemented by clean socks and a uniform that is pressed and appropriate.
Jewelry Restrictions: Limit jewelry to watches or wedding rings to maintain a professional appearance.

Avoid habits that may be distracting or unhygienic, such as fidgeting with personal grooming or using a handkerchief in public areas.
Chewing gum, smoking, or eating while on duty should be strictly avoided.