Podcast
Questions and Answers
The process of guiding the activities of the assessor's office appropriately is termed ________.
The process of guiding the activities of the assessor's office appropriately is termed ________.
Assessors as managers direct activities by leading, motivating, and ________.
Assessors as managers direct activities by leading, motivating, and ________.
Organizationally, leadership directly impacts the effectiveness of:
Organizationally, leadership directly impacts the effectiveness of:
Today's outstanding leaders have:
Today's outstanding leaders have:
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The process of entrusting one's authority to a competent subordinate is termed ________.
The process of entrusting one's authority to a competent subordinate is termed ________.
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Employees are given the responsibility to inquire, investigate, report, and advise their supervisor as to the action to be taken. This would be a _______ degree of delegation.
Employees are given the responsibility to inquire, investigate, report, and advise their supervisor as to the action to be taken. This would be a _______ degree of delegation.
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Typically, the biggest barrier to delegation is the _______.
Typically, the biggest barrier to delegation is the _______.
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Which of the following is an effect of poor delegation?
Which of the following is an effect of poor delegation?
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Delegation is the sharing of responsibility and authority, but not the abdication of _______.
Delegation is the sharing of responsibility and authority, but not the abdication of _______.
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An individual's state of mind that causes them to behave in a way that ensures the accomplishment of a goal is termed _______.
An individual's state of mind that causes them to behave in a way that ensures the accomplishment of a goal is termed _______.
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The primary components of motivation are ability, _______, and _______.
The primary components of motivation are ability, _______, and _______.
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Studies showing the significant factors that affect productivity were social and psychological factors, not changes in physical working conditions. These were known as the _______ Studies.
Studies showing the significant factors that affect productivity were social and psychological factors, not changes in physical working conditions. These were known as the _______ Studies.
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Maslow's hierarchy of needs theory places _______ at the top.
Maslow's hierarchy of needs theory places _______ at the top.
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Herzberg felt there were two sets of motivational factors, one being a set of _______ factors which he labeled "dissatisfiers."
Herzberg felt there were two sets of motivational factors, one being a set of _______ factors which he labeled "dissatisfiers."
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Herzberg's second set of factors were considered _______ factors, which he labeled "satisfiers."
Herzberg's second set of factors were considered _______ factors, which he labeled "satisfiers."
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_______ communication flows from the direct report to the supervisor and may include suggestion boxes or grievance procedures.
_______ communication flows from the direct report to the supervisor and may include suggestion boxes or grievance procedures.
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The ______ is an unofficial and informal communication system found in every organization.
The ______ is an unofficial and informal communication system found in every organization.
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______ communication flows among employees at the same level
______ communication flows among employees at the same level
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A way of listening and responding to another person that improves mutual understanding, and trust is called ______ listening.
A way of listening and responding to another person that improves mutual understanding, and trust is called ______ listening.
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Employees feel they have gained recognition when the supervisor __________.
Employees feel they have gained recognition when the supervisor __________.
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