Leadership Week 2

Questions and Answers

What is the main characteristic of a cross-functional team?

It focuses on training individuals in isolation.

It operates solely within one department.

It is led by a single manager without team input.

It consists of individuals from multiple departments. (correct)

During the storming stage of team development, what action is recommended?

Encourage team-building activities.

Initiate conflict resolution strategies.

Conduct individual performance reviews.

Reinforce team roles and responsibilities. (correct)

What type of team structure is typically associated with the training phase mentioned?

Transactional team.

Self-managing team.

Functional department team. (correct)

Laissez-faire team.

In the performing stage, what is the primary focus of team leaders?

Coaching team members and assessing their support needs. Signup and view all the answers

Which of the following best describes the adjourning stage of team development?

Team members are recognized for their contributions. Signup and view all the answers

What action is appropriate during the norming phase of team development?

Look for ways to delegate responsibilities. Signup and view all the answers

Which strategy is most effective to minimize involvement during the communication phase?

Establishment of clear communication channels. Signup and view all the answers

What is an essential part of establishing a team culture?

Collaboration with the team Signup and view all the answers

How should a coach handle serious conflicts within a team?

Change team membership if necessary Signup and view all the answers

What approach should be taken when dealing with team issues?

An active listening and problem-solving approach Signup and view all the answers

What is important to clarify at the beginning of a project?

The specific roles and expectations Signup and view all the answers

Which behavior should a coach demonstrate in the team setting?

Demonstrate desired behaviors Signup and view all the answers

What is the purpose of setting ground rules in a team?

To establish clear boundaries and expectations Signup and view all the answers

What should be emphasized when communicating project objectives?

Openness and transparency about the project Signup and view all the answers

What is a critical aspect of managing team dynamics?

Allowing productive conflict and creative tension Signup and view all the answers

What is the primary focus of the mobilization stage in an organization?

Establishing accountability through policies and processes Signup and view all the answers

What does the action stage primarily involve in team performance?

Creating the strategy and driving its implementation Signup and view all the answers

Which of the following stages is NOT part of the Drexler/Sibbet Team Performance Model?

Retention Signup and view all the answers

The alignment stage in the team performance model is primarily responsible for what?

Maintaining engagement and corporate brand Signup and view all the answers

What characterizes the early stages of the Drexler/Sibbet Team Performance Model?

High performance team creation Signup and view all the answers

In the context of team performance, what is the significance of continuous review during the alignment stage?

Helps adapt to changes in workforce dynamics Signup and view all the answers

Which aspect is NOT a component of the action stage in the team performance model?

Initiating new team member training Signup and view all the answers

What does the continual analysis in the alignment stage aim to improve?

Team cohesion and collaboration Signup and view all the answers

What is the primary role of team leaders in Stage 1 of the Team Performance Model?

To set direction and clarify charters Signup and view all the answers

How do team members benefit when the direction and charters are clearly understood?

They feel more connected and actively participate Signup and view all the answers

What conviction do team members develop when their contributions are recognized?

Their individual contributions make a difference Signup and view all the answers

What occurs when team members lack clarity on their purpose or reason for being part of the team?

A sense of disconnectedness Signup and view all the answers

What is emphasized in Stage 2 of the Team Performance Model?

Building trust among team members Signup and view all the answers

What impact does earning the trust of team members have on a team leader?

It encourages members to trust each other Signup and view all the answers

What is the ultimate goal of clarifying charters within a team?

To achieve common goals Signup and view all the answers

Why is nurturing a strong group identity important for team members?

It strengthens collaboration and teamwork Signup and view all the answers

What is a key benefit of developing mutual regard among team members?

Minimizes differences of opinion Signup and view all the answers

What should leaders do to ensure team members understand their roles?

Clarify specific responsibilities Signup and view all the answers

What happens if team members do not trust each other?

They will likely avoid collaboration Signup and view all the answers

How can leaders integrate long-term goals effectively?

By incorporating them into day-to-day tasks Signup and view all the answers

What is important for leaders to lead the team towards?

Defining what success will look like Signup and view all the answers

What should team members aim to share with each other?

Information and experiences fluidly Signup and view all the answers

What is a possible outcome if leaders fail to clarify team goals?

Ambiguity in roles and objectives Signup and view all the answers

What role does dependency play in team dynamics?

It creates a sense of reliance for success Signup and view all the answers

Study Notes

Assertiveness and Conflict Resolution

Utilize a more directive approach to enhance resolution skills.
Clearly articulate project rationale, goals, expectations, and necessary interventions.
Address serious conflicts promptly, potentially changing team membership if required.
Establish a well-defined project structure and plan.
Employ active listening and problem-solving techniques to handle issues effectively.
Clarify team roles, expectations, and processes for all members and stakeholders.
Hold a kick-off meeting to introduce team members and set the stage for collaboration.
Implement ground rules and set forth team processes to foster engagement.
Exhibit desired leadership behaviors and cultivate a positive team culture.
Encourage openness by explaining project goals and their importance.
Allow for creative tension and positive conflict to help the team develop comfort with diverse ideas.

Team Development and Performance Stages

The Drexler/Sibbet Team Performance Model outlines a 7-stage process for building and maintaining high-performing teams.
Early stages emphasize creating a high-performance team, while later stages focus on sustaining performance.
Forming: Organize a team-building activity to facilitate relationships among team members.
Storming: Emphasize team roles and responsibilities, ensuring clarity for each member.
Norming: Delegate responsibilities to foster team ownership and participation.
Performing: Focus on coaching and support for team members in achieving goals.
Adjourning: Conduct individual reviews and acknowledge contributions to prepare for future cultural shifts.

Mobilization, Alignment, and Action

Mobilization establishes policies, processes, and systems, ensuring accountability across all organizational levels.
Alignment is crucial for ongoing strategy review and analysis, aimed at meeting the expectations of a diverse workforce.
Action drives the implementation of strategies through tactical efforts.

Team Identity and Trust

Stage 1 (Identity): Leaders set direction, helping team members understand their roles and the benefits of teamwork, facilitating stronger connections.
Stage 2 (Trust): Building mutual trust is essential for teamwork, allowing members to depend on one another and share information freely.
Stage 3 (Information Sharing): Leaders must ensure clear communication of job expectations and integrate short- and long-term goals.
Stage 4: Ensure clarity in team goals, which is critical for successfully navigating unresolved issues.

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Description

This quiz focuses on the principles of assertiveness and conflict resolution within team settings. It highlights techniques for enhancing team collaboration, clarifying roles, and establishing effective communication. Understand how to manage conflicts and foster a positive team culture to improve overall performance.

Leadership Week 2 - Teams