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Questions and Answers
What is the primary method to prevent intoxicated customers from driving?
How should underage individuals be treated regarding alcoholic beverage service?
What should servers use to assess the likelihood of intoxication in customers?
What strategy can management use to promote community relations?
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What should be done to improve staff morale related to alcohol service?
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How does body size affect alcohol tolerance?
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What is one behavioral effect of alcohol consumption?
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What symptom might indicate drug abuse?
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What is a key goal of server intervention programs?
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Which of these practices does NOT promote responsible drinking?
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Which visual cue might suggest someone is attempting to hide drug use?
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What is a common physical effect of alcohol consumption?
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What is a reason individuals might feel the effects of alcohol more quickly?
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Study Notes
Alcohol and Substance Abuse Effects
- Body size and water content influence alcohol tolerance
- Temperament impacts alcohol's effect, some become quieter, others more aggressive
- Illness increases alcohol's effects
- Regular drinkers experience alcohol's effects differently
Stages of Alcohol's Effect on the Body
- Reduced inhibitions: Loudness, friendliness, changing behavior, drinking alone
- Impaired Judgement: Complaining about drink strength, changing consumption, ordering doubles, arguments, foul language, careless spending, buying drinks for strangers, irrational behavior, belligerence
- Impaired Reactions: Difficulty lighting cigarettes, multiple lit cigarettes, glassy eyes, lack of focus, difficulty following conversation, slurred speech
- Impaired Coordination: Dropping change, spilling drinks, difficulty bringing glass to mouth, inability to sit straight, swaying, drowsiness, stumbling, bumping into objects, falling
Common Symptoms of Drug Abuse
- General Symptoms: Unusual anger outbursts, secretive behavior about possessions, wearing sunglasses when others aren't, wearing long sleeves in hot weather, associating with known drug abusers, stealing items for resale
Server Intervention Programs
- Aim to educate and train servers to prevent intoxication and impaired driving
- Practices include:
- Offering food with drinks
- Delaying service to rapid drinkers
- Refusing service to intoxicated or underage customers
- Discouraging intoxicated customers from driving
Reducing the Risk of Intoxication
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Establishment Practices:
- Promote responsible drinking through pricing, promotions, and daily practices
- Offer non-alcoholic beverages at all price points
- Avoid selling beverages in bulk
- Serve only one drink per customer at a time
- Do not serve customers to the point of intoxication
- Monitor customer drinking behavior and consumption
- Do not serve alcohol to customers likely to become intoxicated
- Assign servers to specific areas for better customer monitoring
Lowering the Risk of Intoxicated Drivers
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Establishment Actions:
- Intervene to prevent intoxicated customers from driving
- Arrange alternative transportation (friends, family, taxis)
- Provide overnight accommodations if necessary
Stopping Underage Drinking
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Strict Enforcement:
- Do not serve alcoholic beverages to underage individuals
- Verify the age of anyone suspected of being below the legal drinking age
Improving Staff Morale and Functioning
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Program Implementation:
- Train all staff involved in alcohol service on program aims, expectations, and promotion
- Hold regular staff meetings to assess program effectiveness and gather employee input
- Recognize and reward staff achievements
Developing Good Community Relations
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Program Transparency:
- Maintain contact with the press and media to highlight program success
- Inform the community about the server intervention program and its goals
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Description
This quiz explores the various effects of alcohol and substances on the body and behavior. It covers how factors like body size, temperament, and illness can alter experiences with alcohol. Additionally, it discusses the stages of alcohol's effects leading to impaired judgment and coordination.