Podcast
Questions and Answers
Match the policies regarding the service of alcoholic beverages with their corresponding descriptions:
Match the policies regarding the service of alcoholic beverages with their corresponding descriptions:
No bulk sales = Only one drink per customer Monitor customer drinking = Servers given specific areas Stop intoxicated customers from driving = Arrange alternative transportation Underage drinking prevention = Verify age before serving
Match the strategies for improving staff morale with their descriptions:
Match the strategies for improving staff morale with their descriptions:
Regular staff meetings = Assess program and gather feedback Recognizing staff achievement = Rewarding employee contributions Training employees = Ensure understanding of program goals Promote the program = Set up groups for collaboration
Match the interventions aimed at reducing the risk of intoxicated customers driving with their descriptions:
Match the interventions aimed at reducing the risk of intoxicated customers driving with their descriptions:
Arrange for overnight accommodation = Necessary if customer is too intoxicated Arrange alternative transportation = Through friends, family, or taxis Intervene with intoxicated customers = Prevent them from driving Monitor drinking behavior = Gauging intoxication based on consumption
Match the goals of developing good community relations with their actions:
Match the goals of developing good community relations with their actions:
Match the aspects of alcohol service policies with their implications:
Match the aspects of alcohol service policies with their implications:
Match the symptoms of alcohol impairment with their descriptions:
Match the symptoms of alcohol impairment with their descriptions:
Match the common symptoms of drug abuse with their descriptions:
Match the common symptoms of drug abuse with their descriptions:
Match the risk-reduction practices to their purposes:
Match the risk-reduction practices to their purposes:
Match the physical effects of alcohol on different individuals:
Match the physical effects of alcohol on different individuals:
Match the types of behavior changes due to alcohol:
Match the types of behavior changes due to alcohol:
Match the server intervention practices with their objectives:
Match the server intervention practices with their objectives:
Match the characteristics of alcohol impairment symptoms:
Match the characteristics of alcohol impairment symptoms:
Match the descriptions of server practices with their goals:
Match the descriptions of server practices with their goals:
Flashcards are hidden until you start studying
Study Notes
Alcohol and Substance Abuse
- Alcohol and substance abuse can have varying physical effects depending on individual factors.
- Body size influences alcohol tolerance, with larger individuals generally handling more alcohol due to higher water content.
- Temperament plays a role, with some becoming quieter while others become more aggressive under the influence.
- Individuals who are ill or unwell may experience intensified effects of alcohol.
- Regular alcohol consumers tend to have a higher tolerance.
Alcohol's Impact on the Body
- Alcohol affects the body in a specific order, leading to:
- Reduced Inhibitions: This stage exhibits behaviors like loud speech, excessive friendliness, drinking alone, and fluctuating vocal volume.
- Impaired Judgement: Signs include complaining about drink strength, fluctuating consumption, ordering doubles, argumentative behavior, foul language, careless spending, buying drinks for strangers, irrational statements, and belligerence.
- Impaired Reactions: This stage includes difficulties like inability to light a cigarette, multiple lit cigarettes simultaneously, glassy eyes, loss of focus, slurred speech, and a disjointed train of thought.
- Impaired Coordination: Signs include difficulty picking up change, spilling drinks, struggling to bring a glass to the mouth, inability to sit straight, swaying, drowsiness, stumbling, difficulty navigating obstacles, bumping into things, and falling.
Common Symptoms of Drug Abuse
- General Symptoms:
- Frequent outbursts of anger
- Secrecy regarding personal belongings
- Wearing sunglasses indoors
- Wearing long sleeves during hot weather
- Association with known drug abusers
- Theft of items that can be easily pawned or sold
Server Intervention Programs
- These programs equip servers with the knowledge and skills needed to prevent customer intoxication and alcohol-impaired driving.
- Common practices include:
- Offering food with drinks
- Delaying service to rapid drinkers
- Refusing service to intoxicated or underage customers
- Discouraging intoxicated customers from driving
Reducing the Risk of Intoxication
- Establishment Practices:
- Promote responsible drinking through pricing, promotions, and overall practices.
- Offer non-alcoholic beverages across all price ranges.
- Avoid selling beverages in bulk.
- Serve one drink per customer at a time.
- Do not serve alcohol to customers exhibiting signs of intoxication.
- Clearly track customer consumption to assess potential intoxication.
- Do not serve alcohol to customers likely to become intoxicated.
- Designate specific areas for servers to monitor customer drinking.
Lowering the Risk of Intoxicated Drivers
- Operational Interventions:
- Prevent intoxicated customers from driving.
- Arrange alternative transportation using friends, family, or taxis.
- Offer overnight accommodation if needed.
Stopping Underage Drinking
- Do not serve alcoholic beverages to anyone under the legal drinking age.
- Verify the age of individuals who appear underage.
Improving Staff Morale and Functioning
- Train all employees involved in serving alcohol about the program's objectives, expectations, and encourage group participation to promote the program.
- Organize regular staff meetings to evaluate the program and gather feedback.
- Recognize and reward staff achievements.
Developing Good Community Relations
- Maintain open communication with the media to highlight program successes.
- Actively inform the community about the Server Intervention Program and its goals.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.