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Akamai 301 Redirect Issue Resolution

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Questions and Answers

What was the main issue identified during the tenure at REI regarding Akamai's caching mechanism?

Akamai was failing to cache all types of HTTP responses.

Users were not receiving any cached responses from Akamai.

301 redirects were being cached with their query strings incorrectly. (correct)

Akamai's caching was significantly slowing down website performance.

How did the author initially detect the caching issue with Akamai?

By monitoring the server load during peak times.

Through a routine system audit by the engineering team.

Through user complaints about the website.

By analyzing the Akamai caching mechanism and HTTP request behavior. (correct)

What action did the author take after identifying the issue with Akamai's caching?

Conducted a series of user tests to confirm the issue.

Documented findings and collaborated with the platform team to implement a fix. (correct)

Immediately reported the issue to the Akamai support team.

Ignored the problem because it was deemed too complex.

What was the response of the SRE team to the author's findings regarding the Akamai caching issue?

<p>They initially dismissed the possibility of such an issue existing.</p> Signup and view all the answers

What does this experience highlight about the author's skills and approach to problem-solving?

<p>An ability to troubleshoot and resolve complex issues despite conventional expectations.</p> Signup and view all the answers

Study Notes

Akamai 301 Redirect Defect Resolution

Critical issue identified: Akamai caching 301 redirects with query strings, leading to incorrect content delivery to users without query strings.
Complex issue: Akamai caching both 301 response and query strings.
Incorrect appending: Cached 301 response's query string was incorrectly appended to subsequent user requests.
Detection method: Analysis of Akamai caching mechanisms and comparing HTTP requests.
Initial findings contradiction: Contradicted findings from SRE team and Principal Solutions Architect.
Validation: Confirmed the issue through meticulous research and data gathering.
Resolution ownership: Took ownership of the problem, documented findings, and collaborated with the platform team for a fix.
Clear communication: Ensured correct implementation and verification of the fix.
Skill demonstration: Ability to identify and resolve complex issues beyond typical engineering scope.
Commitment to quality: Demonstrates commitment to reliable and efficient system operation.

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Description

Test your knowledge on resolving critical Akamai caching issues related to 301 redirects. This quiz covers detection methods, validation processes, and collaboration strategies for effective implementation. Ideal for those looking to deepen their understanding of web infrastructure challenges.