10 Questions
What is the command to indicate the option date in the PNR?
TKTL21JAN
What command is used to end the transaction and file the PNR in the system?
ET
Which command is used to end the transaction and redisplay the PNR on the screen?
ER
What is the purpose of the RLR code displayed in the upper left corner?
It indicates the airline participates in the record locator return tool in Amadeus
What command is used to check if a carrier is a participant in the record locator return tool?
GGPCAXX
What command is used to display the airline record?
IR
What command is used to ignore a transaction?
IG
What happens when you ignore a transaction?
All elements, such as flights and hotels, are omitted and returned to inventory
What command is used to retrieve a PNR by record locator?
RTYQEPYT
What is the purpose of the RT command?
To retrieve a PNR using a record locator or details for a current or future date
Study Notes
Amadeus GDS System
- Segment Element (SS) consists of a class of service and status, e.g., SS9Q1*H12, where:
- SS is the element type
- 9Q is the class of service
- 1 indicates the number of passengers
- H is the status (Confirmed, On Request, etc.)
- Status codes:
- KK: Confirmed
- RR: On Request (Priority)
- LL: On List
- NN: No More Seat/Chance
- YS: Sold Out
Passenger Name Element
- A passenger name consists of family name, given name, and title (up to 60 characters)
- Acceptable titles:
- MR/MS: 12 years or older
- MSTR/MIST: 2-11 years old
- CHD: below 2 years
- INF: infant
- Examples of name elements:
- Single family name: NM1ZUNIGA/REGINA MS
- Multiple passengers with the same family name: NM2ZUNIGA/JOHANN MR/REGINA MS
- Child name: NM1ZUNIGA/JADE REGINAR MSTR (CHD)
- Infant with adult (same family name): NM1ZUNIGA/REGINA MS(INF/CAREN ROSE)
Contact Element
- Example: APMNL CTHRM TOURS AND TRAVEL 7151426 REJ-A
- Location indicators:
- A: Agency
- F: Fax
- B: Business
- H: Home
- E: Email
Received From Element
- Indicates who prepared the PNR transaction, e.g., RFGAY
Ticketing Element
- A time limit for the passenger to secure their ticket for a confirmed reservation
- Example: IDTPPP Reservation
- Important for tracking tourism products and protecting bookings from cancellation
Amadeus Sign-in
- Help command: HE
- Sign-in command: JI (requires a unique code/sign)
- Sign-out command: JO (specific or all areas)
- Move to specific work area: JM (+ letter of area)
PNR (Passenger Name Record)
- A record of each passenger's travel requirements
- Contains all necessary information for processing and controlling bookings
- Can be retrieved using a record locator or details for a current or future date
- Sample commands:
- To end and file the PNR system: ET
- To retrieve a PNR using a record locator: RT
- To display the airline record: IR
- To ignore a transaction: IG
Test your knowledge on entering passenger information for airlines, including segment elements and name elements. Learn about different class of service statuses and acceptable passenger titles by age group.
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