Podcast
Questions and Answers
What is the primary goal of introducing new work practices by managers?
What is the primary goal of introducing new work practices by managers?
Which of the following best describes organizational structure?
Which of the following best describes organizational structure?
Which individual developed a theory related to administrative management?
Which individual developed a theory related to administrative management?
What tension is often observed in workplace dynamics according to the content?
What tension is often observed in workplace dynamics according to the content?
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Which of the following statements best reflects the intention behind studying administrative management?
Which of the following statements best reflects the intention behind studying administrative management?
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What did Follett propose about power in organizations?
What did Follett propose about power in organizations?
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How did Follett's view of power and authority differ from Fayol's?
How did Follett's view of power and authority differ from Fayol's?
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Why was Follett's work on management largely unappreciated until recently?
Why was Follett's work on management largely unappreciated until recently?
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What aspect of the work environment was examined in the Hawthorne Studies?
What aspect of the work environment was examined in the Hawthorne Studies?
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What was the original intention of the Hawthorne Studies?
What was the original intention of the Hawthorne Studies?
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Which management theorists did researchers follow after neglecting Follett's approach?
Which management theorists did researchers follow after neglecting Follett's approach?
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What did Follett believe about the nature of power in organizations?
What did Follett believe about the nature of power in organizations?
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During which years were the Hawthorne Studies conducted?
During which years were the Hawthorne Studies conducted?
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What is the primary benefit of clearly specified authority and accountability in an organization?
What is the primary benefit of clearly specified authority and accountability in an organization?
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What does an organizational hierarchy of authority help to clarify?
What does an organizational hierarchy of authority help to clarify?
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Why is it crucial to have a system of rules, standard operating procedures, and norms in place?
Why is it crucial to have a system of rules, standard operating procedures, and norms in place?
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Which type of formal written instructions specify actions to be taken under different circumstances?
Which type of formal written instructions specify actions to be taken under different circumstances?
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What is the focus of standard operating procedures (SOPs)?
What is the focus of standard operating procedures (SOPs)?
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In which type of organizations is a clear hierarchy particularly emphasized?
In which type of organizations is a clear hierarchy particularly emphasized?
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What outcome can occur if employees are not familiar with their responsibilities?
What outcome can occur if employees are not familiar with their responsibilities?
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How do rules and norms function within a bureaucratic system?
How do rules and norms function within a bureaucratic system?
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What does Theory Y suggest about employee behavior in the workplace?
What does Theory Y suggest about employee behavior in the workplace?
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What is the main objective of a manager according to Theory Y?
What is the main objective of a manager according to Theory Y?
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What does management science theory primarily focus on?
What does management science theory primarily focus on?
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Which of the following is not a branch of management science?
Which of the following is not a branch of management science?
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How can management science techniques assist managers?
How can management science techniques assist managers?
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Which of the following techniques is used in quantitative management?
Which of the following techniques is used in quantitative management?
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What does the term 'self-direction' imply in a work environment according to Theory Y?
What does the term 'self-direction' imply in a work environment according to Theory Y?
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Which aspect of management science theory is highlighted in the content?
Which aspect of management science theory is highlighted in the content?
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What should initiative managers promote among employees?
What should initiative managers promote among employees?
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Why is equitable remuneration important for personnel?
Why is equitable remuneration important for personnel?
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What is a benefit of long-term employee tenure?
What is a benefit of long-term employee tenure?
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What should employees understand about their performance?
What should employees understand about their performance?
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What is the essence of esprit de corps in management?
What is the essence of esprit de corps in management?
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What central theme did behavioral management theorists address?
What central theme did behavioral management theorists address?
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How did Mary Parker Follett's views differ from those of F.W. Taylor?
How did Mary Parker Follett's views differ from those of F.W. Taylor?
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What is a key responsibility of discipline managers?
What is a key responsibility of discipline managers?
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Study Notes
Administrative Management Theory
- This theory focuses on creating an organizational structure that leads to high efficiency and effectiveness.
- One of the most influential views on creating efficient systems is Max Weber's theory.
- Henri Fayol's theory is another influential view.
- Authority refers to the power to hold people accountable for their actions and make decisions concerning the use of organizational resources.
Principles of Administrative Management
- Positions should be arranged hierarchically to provide clarity on reporting lines.
- Managers should create a well-defined system of rules, standard operating procedures (SOPs), and norms to control behavior.
- Rules, SOPs, and norms act as behavioral guidelines that improve the performance of a bureaucratic system.
- Managers should allow employees to be innovative.
- Managers should encourage a workforce that strives to achieve organizational goals.
- The system for rewarding employees should be equitable for both employees and the organization.
- Long-term employees develop skills that can improve organizational efficiency.
- Employees should understand how their performance affects the overall performance of the organization.
- Managers should encourage a sense of camaraderie, enthusiasm, and devotion to a common cause.
Behavioral Management Theory
- Behavioral management theorists focus on how managers should behave to motivate employees and encourage them to be high performers and committed.
- Follett proposed that knowledge and expertise, not formal authority, should determine leadership.
- She believed power is fluid and should flow to those who can best help the organization achieve its goals.
- Follett took a horizontal view of power and authority, in contrast to Fayol's vertical chain of command.
- This approach was considered radical for its time.
The Hawthorne Studies and Human Relations
- These studies were conducted at the Hawthorne Works of Western Electric Company to investigate the impact of the work setting on employee fatigue and performance.
- The studies initially focused on the relationship between illumination levels and employee productivity.
- They found that employee productivity improved regardless of the lighting conditions, suggesting other factors were at play.
- This led to the realization that social factors, such as group dynamics and employee morale, played a significant role in productivity.
Theory Y
- This theory posits that a manager's task is to create a work setting that encourages commitment to organizational goals and provides opportunities for employees to be imaginative and exercise initiative.
- The manager does not need to tightly control employees' behavior because employees will exercise self-control when committed to goals.
- The work setting determines whether employees perceive work as a source of satisfaction or punishment.
Management Science Theory
- A contemporary approach that focuses on using rigorous quantitative techniques to help managers make the most of organizational resources.
- This theory is an extension of scientific management.
- Quantitative Management uses mathematical techniques, such as linear programming, modeling, and simulation, to guide decision-making.
- It helps managers make decisions regarding inventory levels, factory locations, and financial capital investment.
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Description
Test your knowledge on Administrative Management Theory and its key principles, including the works of Max Weber and Henri Fayol. Explore how organizational structures and guidelines can enhance efficiency and effectiveness within a company. This quiz will challenge your understanding of the hierarchical arrangements and the essential roles of managers.
