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What can distort what we hear as a listener?
What can distort what we hear as a listener?
- Body language and gestures
- Interrupting the speaker
- Encouraging the speaker to continue
- Personal filters, assumptions, judgments, and beliefs (correct)
What does active listening encourage according to the text?
What does active listening encourage according to the text?
- Interrupting the speaker
- Adding personal opinions
- Attacking the speaker
- Respect and understanding (correct)
What technique can frustrate the speaker and limit full understanding of the message?
What technique can frustrate the speaker and limit full understanding of the message?
- Giving the speaker undivided attention
- Encouraging the speaker to continue
- Interrupting the speaker (correct)
- Defer judgment
What is the role of the listener in active listening according to the text?
What is the role of the listener in active listening according to the text?
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How can a listener show that they are engaged in active listening?
How can a listener show that they are engaged in active listening?
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