Active Listening Techniques Quiz
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Questions and Answers

What can distort what we hear as a listener?

  • Body language and gestures
  • Interrupting the speaker
  • Encouraging the speaker to continue
  • Personal filters, assumptions, judgments, and beliefs (correct)

    • What does active listening encourage according to the text?

  • Interrupting the speaker
  • Adding personal opinions
  • Attacking the speaker
  • Respect and understanding (correct)

    • What technique can frustrate the speaker and limit full understanding of the message?

  • Giving the speaker undivided attention
  • Encouraging the speaker to continue
  • Interrupting the speaker (correct)
  • Defer judgment

    • What is the role of the listener in active listening according to the text?

    <p>To defer judgment</p> Signup and view all the answers

    How can a listener show that they are engaged in active listening?

    <p>Using body language and gestures</p> Signup and view all the answers

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