Mastering Active Listening Quiz
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Questions and Answers

What is active listening?

  • The act of speaking loudly to show interest
  • The act of fully hearing and comprehending the meaning of what someone else is saying (correct)
  • The act of interrupting the other person to express your thoughts
  • The act of ignoring the speaker and thinking about your own opinions

How should one respond during a conversation?

  • Agree with the speaker regardless of your own thoughts
  • Interrupt the speaker to express your own opinions
  • Change the topic if it's not interesting to you
  • Let the speaker finish and then respond (correct)

What are 'door openers' in a conversation?

  • Phrases that show you're interested and keep the other person talking (correct)
  • Phrases that redirect the conversation to your own experiences
  • Phrases that abruptly end the conversation
  • Phrases that express disagreement with the speaker

Why is it important to use body language when listening?

<p>To show that you're actively engaged in the conversation (D)</p> Signup and view all the answers

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