Active Listening for Customer Support

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MindBlowingSavannah
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When trying to understand how to help a customer, what should you listen for?

Their specific needs and concerns

What is an important factor to consider when trying to help a customer?

Their previous purchase history

Why is active listening important when assisting a customer?

To fully understand their requirements and provide effective solutions

Learn about the key elements to listen for when trying to understand how to assist a customer effectively.

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