Podcast
Questions and Answers
How does Design Thinking broadly contribute to organizational development?
How does Design Thinking broadly contribute to organizational development?
- It is limited to improving internal communication.
- Primarily aids in strategy formulation.
- Exclusively focuses on product development.
- Supports the development of products, strategies, and processes. (correct)
Which factor is LEAST directly associated with design considerations in a broad sense?
Which factor is LEAST directly associated with design considerations in a broad sense?
- Business models
- Computer hardware (correct)
- Products
- Services
What is the role of 'Design Thinkers' within an organization?
What is the role of 'Design Thinkers' within an organization?
- All individuals within the organization who contribute to innovative problem-solving. (correct)
- Specifically designated employees trained in design methodologies.
- External consultants brought in for specific projects.
- Primarily managers responsible for overseeing design projects.
How does Design Thinking generally influence the enhancement of services for customers?
How does Design Thinking generally influence the enhancement of services for customers?
Which element is NOT typically considered a core principle of Design Thinking?
Which element is NOT typically considered a core principle of Design Thinking?
Which set of skills is most crucial for effective communication within the Design Thinking process?
Which set of skills is most crucial for effective communication within the Design Thinking process?
Within the Empathy stage of Design Thinking, what perspective is most important to consider?
Within the Empathy stage of Design Thinking, what perspective is most important to consider?
Which sequence accurately represents the Design Thinking process?
Which sequence accurately represents the Design Thinking process?
An activity involves a group of individuals brainstorming solutions and then each person independently develops a detailed design based on their preferred idea. How would this be classified?
An activity involves a group of individuals brainstorming solutions and then each person independently develops a detailed design based on their preferred idea. How would this be classified?
What is the primary goal of creating a low-fidelity prototype in the early stages of design thinking?
What is the primary goal of creating a low-fidelity prototype in the early stages of design thinking?
In which phase(s) of the Design Thinking process is it appropriate to interview target users?
In which phase(s) of the Design Thinking process is it appropriate to interview target users?
When testing a prototype with users representing a specific persona, what is the recommended minimum number of users to interview to identify the most significant usability issues?
When testing a prototype with users representing a specific persona, what is the recommended minimum number of users to interview to identify the most significant usability issues?
A design team has generated over 100 ideas during the Ideation phase. As an Innovation Consultant, what action would you recommend they take first to manage this large number of ideas effectively?
A design team has generated over 100 ideas during the Ideation phase. As an Innovation Consultant, what action would you recommend they take first to manage this large number of ideas effectively?
A design team is struggling to generate innovative ideas during a brainstorming session. As an Innovation Consultant, what is the MOST effective way to help them think outside the box?
A design team is struggling to generate innovative ideas during a brainstorming session. As an Innovation Consultant, what is the MOST effective way to help them think outside the box?
Which of the following figures is most closely associated with embracing a collaborative design philosophy?
Which of the following figures is most closely associated with embracing a collaborative design philosophy?
Is specialized design training a prerequisite for becoming a design thinker?
Is specialized design training a prerequisite for becoming a design thinker?
Virtual teams are characterized by team members working:
Virtual teams are characterized by team members working:
Which of the following best defines 'innovation' in a business context?
Which of the following best defines 'innovation' in a business context?
Under what conditions does innovation provide only a temporary competitive advantage?
Under what conditions does innovation provide only a temporary competitive advantage?
What does the scope of Strategic Innovation generally encompass?
What does the scope of Strategic Innovation generally encompass?
Integrating Design Thinking into strategic innovation MOST completely includes which activities?
Integrating Design Thinking into strategic innovation MOST completely includes which activities?
Mr. Anil is starting a clothing company focused on the needs of non-models. By focusing his designs around the end user, he is primarily engaging in:
Mr. Anil is starting a clothing company focused on the needs of non-models. By focusing his designs around the end user, he is primarily engaging in:
Mr. Ravi wants to design a new bed for nursing home patients but is unwilling to interact with older adults or people with disabilities. Based on design thinking principles, Mr. Ravi's biggest challenge will be his lack of:
Mr. Ravi wants to design a new bed for nursing home patients but is unwilling to interact with older adults or people with disabilities. Based on design thinking principles, Mr. Ravi's biggest challenge will be his lack of:
Although sometimes visualized linearly, Design Thinking is best understood as what kind of process?
Although sometimes visualized linearly, Design Thinking is best understood as what kind of process?
A university is revamping its website with current students as the primary audience. Which element is most crucial to prioritize on the redesigned website?
A university is revamping its website with current students as the primary audience. Which element is most crucial to prioritize on the redesigned website?
In the design thinking process, information is gathered and synthesized to formulate a problem statement. Which stage is responsible for this?
In the design thinking process, information is gathered and synthesized to formulate a problem statement. Which stage is responsible for this?
A chair design appears aesthetically pleasing but causes discomfort and instability when used. What is the most significant flaw in this product design?
A chair design appears aesthetically pleasing but causes discomfort and instability when used. What is the most significant flaw in this product design?
During a product development cycle, a team discovers that their design is impractical due to unforeseen user behaviors. Which step of the design process did they likely overlook?
During a product development cycle, a team discovers that their design is impractical due to unforeseen user behaviors. Which step of the design process did they likely overlook?
Designers are creating a public restroom. During the initial planning, what crucial question related to user needs is most likely to be overlooked if not explicitly considered?
Designers are creating a public restroom. During the initial planning, what crucial question related to user needs is most likely to be overlooked if not explicitly considered?
During the Empathize stage of design thinking, which interview strategy would be least effective in understanding user needs?
During the Empathize stage of design thinking, which interview strategy would be least effective in understanding user needs?
Which activity is NOT an aspect of the Define stage in design thinking?
Which activity is NOT an aspect of the Define stage in design thinking?
Rashmi is employing design thinking to create a new product for architecture students. Her initial step involves identifying her target users and conducting market research. According to design thinking where does the information used to put together a problem statement come from?
Rashmi is employing design thinking to create a new product for architecture students. Her initial step involves identifying her target users and conducting market research. According to design thinking where does the information used to put together a problem statement come from?
Learning launches are designed to primarily test which aspect of a potential new-growth initiative?
Learning launches are designed to primarily test which aspect of a potential new-growth initiative?
What is the common term for the initial version or blueprint of a product?
What is the common term for the initial version or blueprint of a product?
Which of the following best describes the process of 'ideation' in design thinking?
Which of the following best describes the process of 'ideation' in design thinking?
In the design process, information used to formulate the problem statement is primarily gathered during which stage?
In the design process, information used to formulate the problem statement is primarily gathered during which stage?
Which statement accurately describes a 'case study'?
Which statement accurately describes a 'case study'?
Which of the following is generally NOT a recommended interview strategy during the Empathy phase of design thinking?
Which of the following is generally NOT a recommended interview strategy during the Empathy phase of design thinking?
During the 'Define' stage of design thinking, which activity is LEAST likely to occur?
During the 'Define' stage of design thinking, which activity is LEAST likely to occur?
What does 'MVP' stand for in the context of product development?
What does 'MVP' stand for in the context of product development?
What is the primary benefit of testing a product hypothesis with minimal resources?
What is the primary benefit of testing a product hypothesis with minimal resources?
Which of the following is NOT one of the 'three I's' of Design Thinking?
Which of the following is NOT one of the 'three I's' of Design Thinking?
Rashmi is using a design thinking approach to create a new product for architecture students, beginning by researching and understanding her target market. Which step of the design thinking process is Rashmi undertaking?
Rashmi is using a design thinking approach to create a new product for architecture students, beginning by researching and understanding her target market. Which step of the design thinking process is Rashmi undertaking?
Why is collaborative teamwork essential in design thinking?
Why is collaborative teamwork essential in design thinking?
Design Thinking is most effectively applied to problems that lie at the intersection of:
Design Thinking is most effectively applied to problems that lie at the intersection of:
The term MVP, referring to a key concept in product development, was defined and coined by:
The term MVP, referring to a key concept in product development, was defined and coined by:
Which of the following represents the initial three steps in the Design Thinking process?
Which of the following represents the initial three steps in the Design Thinking process?
During which phase of the design process are user personas typically created?
During which phase of the design process are user personas typically created?
Flashcards
Virtual Team Location
Virtual Team Location
Working remotely, not in a shared physical space.
Innovation Definition
Innovation Definition
The commercialization of a new product or process.
Temporary Competitive Advantage Via Innovation
Temporary Competitive Advantage Via Innovation
When barriers to imitation are low and intellectual property is hard to enforce.
Scope of Strategic Innovation
Scope of Strategic Innovation
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Integrating Design Thinking
Integrating Design Thinking
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Design Thinking
Design Thinking
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Empathy in Design Thinking
Empathy in Design Thinking
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Iterative Design Thinking
Iterative Design Thinking
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Design Thinking Activities
Design Thinking Activities
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Low-Fidelity Prototype Objective
Low-Fidelity Prototype Objective
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User Interviews in Design Thinking
User Interviews in Design Thinking
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Prototype Testing: Interview Quantity
Prototype Testing: Interview Quantity
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Handling Many Ideas in Ideation
Handling Many Ideas in Ideation
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Unblocking a Brainstorming Team
Unblocking a Brainstorming Team
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Collaborative Design Philosophy
Collaborative Design Philosophy
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Design Thinker Training
Design Thinker Training
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What does Design Thinking support?
What does Design Thinking support?
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What are Design Considerations NOT Linked With?
What are Design Considerations NOT Linked With?
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Who are Design Thinkers in an Organization?
Who are Design Thinkers in an Organization?
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Does design thinking improve services?
Does design thinking improve services?
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What isn't included in Design Thinking?
What isn't included in Design Thinking?
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What does communication skills include?
What does communication skills include?
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What does empathy mean in Design Thinking?
What does empathy mean in Design Thinking?
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What are the steps of Design Thinking Process?
What are the steps of Design Thinking Process?
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Website content for students
Website content for students
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Source of problem statement info
Source of problem statement info
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Product design flaw
Product design flaw
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Missing design process step
Missing design process step
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Forgotten question
Forgotten question
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Bad interview strategy
Bad interview strategy
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Design thinking first step
Design thinking first step
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Source of design brief
Source of design brief
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Prototype
Prototype
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Ideate
Ideate
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Empathize (in Design Thinking)
Empathize (in Design Thinking)
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Case Study
Case Study
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Ideate (Process)
Ideate (Process)
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Define (in Design Thinking)
Define (in Design Thinking)
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MVP (Minimum Viable Product)
MVP (Minimum Viable Product)
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Test (Design Process)
Test (Design Process)
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Testing a Product Hypothesis
Testing a Product Hypothesis
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The 'Three I's' of Design Thinking
The 'Three I's' of Design Thinking
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Collaborative Teamwork in Design Thinking
Collaborative Teamwork in Design Thinking
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Design Thinking Problem Focus
Design Thinking Problem Focus
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Frank Robinson's Term
Frank Robinson's Term
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Initial Design Thinking Steps
Initial Design Thinking Steps
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Prototype in Design Thinking
Prototype in Design Thinking
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Study Notes
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Design Thinking supports developing the product, strategy, and process.
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Design considerations are not linked with Computers.
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Design Thinkers in an organization can be people, employees, and managers.
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Design thinking supports developing product features to improve customer services.
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A comprehensive principle of Design Thinking doesn't include suppliers.
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Communication skills include speaking, writing, and visual communication.
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In the stages of design thinking, empathy means identifying from the perspective of the employees.
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The steps of the Design Thinking Process are: Empathize > Define > Ideate > Prototype > Test.
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Design Thinking is not a linear process.
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Design Thinking typically helps in innovation.
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McKinsey & Co, BCG, and Bain & Co offer Design Thinking as a solution.
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The true statement about the Prototype is that the objective is to have people interacting with your product.
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Concise answers going straight to the point is not a good interview practice for user testing in the Empathy step.
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A brainstorming session can be a mix of individual and collective activities.
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The objective of a low-fidelity prototype is to test fast and fail cheap.
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Interviewing target users is permissible at any step of the Design Thinking approach.
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The more persons interviewed per Persona, the better to detect the main usability issues.
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The suggestion for a team in the Ideation step with over 100 ideas is to prototype some of these ideas.
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As an Innovation Consultant, provide feedback about the ideas, highlighting the good ones already proposed.
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Henry Ford and Steve Jobs bought into a collaborative design philosophy.
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Professional training in design is not necessary to become a design thinker.
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The Prototype stage enables better management by allowing the design team to break testing down into smaller chunks.
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The test stage of design thinking allows tweaks and refinements to the prototype, by observing and talking to customers so you learn whether your product hits the mark.
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A characteristic of the location of a virtual team is that it can be remotely located.
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Innovation is defined as the commercialization of a new product or process.
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Innovation can help to provide a temporary competitive advantage when barriers to imitation are low, and intellectual property rights are difficult to enforce.
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The scope of strategic innovation includes managed innovation, strategic alignment, and industry foresight.
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Integrating design thinking in strategic innovation includes reviewing, simulating, and conversing.
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Design thinking is when planning designs around the end-user.
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Not wanting to work with older adults stems from a lack of empathy.
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Although sometimes visualized as linear, design thinking is iterative.
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A reason that companies implement design thinking is that it accelerates effectiveness.
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Empathize is the design thinking step that addresses who one is creating the product for and conducts research on understanding the target market.
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Internal stakeholders can include employees, other business units or departments, and top management.
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A customer journey map represents a typical journey of a customer through a certain experience.
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Main uses of a customer journey map include giving design thinkers a near first-hand experience of what a customer goes through.
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Design thinking is also called human-centered design.
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It is false that for building a customer journey map, only one customer needs to be interviewed
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Your target customers are the recommended group with whom to test out the prototypes.
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Interacting with an authentic audience and receiving feedback happens during the test step.
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The usual order of a problem-solving process is define, prepare, try, and reflect.
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An interactive representation or model of an idea or solution is created during the prototype step.
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Ideate means the process for creating and sharing ideas, where you use images and sketches instead of words to describe your idea.
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The stages of design thinking are false and not linear.
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Stages of a design thinking workshop are a planning stage and a workshop stage
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Learning goals in a design thinking workshop relate to understanding the culture of the organization.
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Providing an introduction is important to engage participants during the design thinking workshop.
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Closing remarks of the design thinking workshop supports motivating participants to apply concepts of design thinking at the workplace.
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Collaboration in design thinking for strategic innovation involves all members of the organization for shared solutions for a complex problem.
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Readiness of the organization for strategic innovation means changing the innovation process and being ready for change in the organization's capabilities.
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The final step in the design process is to test.
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During the empathize stage, one would consult experts to learn more about areas of concern and gain an understanding of other people's experiences.
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Information about people's needs and motivations is also gathered during the empathize stage. -The first step in the Design Process is to: Empathize.
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People are interviewed to gain an understanding of how they feel during the Empathize stage of Design Thinking.
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In the test stage of design thinking, consumers are allowed to test a product or service.
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Collecting feedback is an important portion of testing a prototype in the test stage of design thinking.
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Design Thinking is defining, framing, and solving problems from users' perspectives.
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The steps of the Design Thinking Process are: Empathize > Define > Ideate > Prototype > Test.
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Ideo is associated the most with Design Thinking.
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Design thinking typically helps in innovation.
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Google does not have a 3 step process to bring about new innovations.
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Design thinking is not a linear process.
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Simplicity is not one of the profiles of design thinkers.
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Majority of top executives regard Empathy as one of the top 3 leadership qualities.
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The correct statement are: -Design sensibilities are a combination of design features, qualities and aesthetics. -Empathy is seeing with your own eye, hearing with your own ear and feeling the painwith your own heart.
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To derive the power of design thinking, individuals, teams, and organizations must have a leap of faith about the existence of a solution.
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Design thinking is convergence-divergence process.
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The information about courses should definitely be on the website.
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The information used to assemble a problem statement is gotten from the Empathize Stage
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The chair will not be comfortable for the user.
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Prototyping & Testing of the design process was missed
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How much space is needed per person?
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Encourage short answers that get right to the point is NOT a good interview strategy for the Empathy step.
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Define as many possible solutions to the problem as possible is NOT an aspect of the Define step of design thinking?
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You want to complete the POV - point of view at the define stage
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It is False that Prototype should only be demonstrated and tested within the team
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The initial design brief is provided by The client.
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It is False that when defining a problem, your problem statement should include a solution.
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It is True that design thinking can be applied in other professions? and Rashmi is at the empathise stage
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Prototyping is a step in the design-thinking process
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Experience Strategy the element of User Experience Design would the design strategy fall under?
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It is False that Taking into account the look and feel of a product and its presentation is user-experience design?
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It's false that No alterations are to be made in the design after the testing phase
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User persons are created during Design stage of design process
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Prototype what helps the design team and client to visualize and handle the design concept
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It is True that design brief given by the client be modified or re-written?
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Services, Products, Experiences, and all of the above are the ultimate goal of design thinking is to help you design better
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Design thinking typically provides a solution based on problem-solving?
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In the delivery phase we Iterate, Test, Prototype, All of above
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Everything to do with products that succeed is related to design thinking.
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Convergent thinking is the way to narrow down the thoughts to reach at the final solution
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It is True that Empathy is crucial because it allows design thinkers to set aside their assumptions about the world to gain insight into users and their needs?
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Defining the problem is the key in any design thinking process -The goal of a test phase is to understand both what component of your idea didn't work and to understand what component of your idea worked.
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False because the winning design is typically that which most closely meets the design brief and need not necessarily adhere to budget and timeline
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A sitemap is what diagram portraying the general structure and architecture of the website
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Minimum viable product MVP stands for
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In the prototype phase continuous iterations can take place which is considered an experimental phase.
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Design Thinking is what is a process for creating and sharing ideas, where you use images and sketches instead of words to describe your idea.
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Design Thinking what is a non-linear process
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Design thinking is a process for creative problem solving.
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Profit-centric is not considered for design thinking.
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To empathize, one has to Observe, Engage, and Listen, as well as "all of the above."
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Stories are not tools of visualization.
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Visual storytelling is the most compelling type of story
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Consumers testing a product or service happens in the test stage of design thinking.
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Feedback matters when testing in design thinking
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Mind maps used to Generate, Visualize, Structure, "All of the above" ideas
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Journey mapping is also called path mapping
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Online Marketing is not a tool of Design Thinking?
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Arrows are not components of a mind map it should be Branches, Arrows, Central Idea, All the above are components.
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Journey mapping maps helps throughout "all of the above" phases
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“Experience mapping” is used to identify needs that customers are often unable articulate;
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Value chain analysis examines how an organization interacts with value chain partners to come up with new offerings.
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Prototype is a "test"
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A hypothesis is a conjecture
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Learning launches help test value-generating assumptions.
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First model/design of a product is called Prototype.
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Ideating is the process of creating and sharing ideas using visuals instead of relying on words
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The information to construct a problem statement comes from the Empathize Stage
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Design thinking principles DO NOT include “Credibility” The final step in design process is “Test” The purpose of building a Minimum Viable Product is NOT about having maximum resources Design thinking does not include the "three I’s” of design thinking.
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The Define is used for "collaborative teamwork" Design Thinking is suited to solve problems at “all of the above” business, logic, all demands. Frank Robinson defined and coined "MVP" Design Thinking process began with the following 3 step process: “Understand, Improve and Apply” “Design stage" is is what user personnas use Deep-Dive was IDEO's first expression of design thinking.
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During the test stage, a design team and client use to help visualize and handle the design
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Hear, Create, Deliver: human centric design was re-interpreted as a acronym to mean The ultimate goal of design thinking is "All of the above" which is to help you design better service, products, and experiences
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Design thinking is a non-linear process.
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It is false the the create phase does to recognise existing knowledge in the challenge space
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Design thinking is everything to do with products that succeed.
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"Convergent thinking" what is is the key to narrow down the thoughts to reach at the final solution
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Design thinking is also known as “all of the above which Adaptable Enquiry, Strategic design thinking, Transformation by design
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” ““The goal of the prototype is both what to understand what your idea does and doesn't work
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"Agile Methodology" is used for design thinking
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Business Process Management (BPM) stands for what?
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Agile Methodology (49) is an isterive (50) Define - Design - Develop - Test - Deploy
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