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Questions and Answers
Which of the following principles of effective communication involves avoiding fuzzy language?
What is the main purpose of considering the audience's profession, level of education, and age when drafting a message?
Which principle of effective communication involves using facts and data to support a message?
What is the result of using lengthy expressions and words that may confuse the recipient?
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Why is cultural sensitivity an important standard for effective communication?
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What is the primary goal of making messages interesting and captivating?
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Which of the following is NOT a principle of effective communication?
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What is the result of using grammar mistakes and language misuse in a message?
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Which principle of effective communication involves being polite in approach and manner of addressing an individual?
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What is the main benefit of using creative sentence structures and word choice in communication?
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Study Notes
Effective Communication Principles
Clarity
- Clear speech ensures understanding, avoiding fuzzy language, jargons, clichés, euphemisms, and doublespeak.
Concreteness
- Concreteness reduces misunderstandings by supporting messages with facts, such as research data, statistics, or figures.
- Avoid abstract words to attain concreteness.
Courtesy
- Courtesy builds goodwill through polite approach and manner of addressing individuals.
Correctness
- Avoid glaring mistakes in grammar to ensure clear sentence meaning.
- Misuse of language can damage credibility.
Consideration
- Messages must be tailored to the audience, considering their profession, education level, race, ethnicity, hobbies, interests, passions, advocacies, and age.
Creativity
- Craft interesting messages through varying sentence structure and word choice.
Conciseness
- Use simplicity and directness to convey messages efficiently.
- Avoid lengthy expressions and confusing words.
Cultural Sensitivity
- Cultural sensitivity is essential for effective communication in today's diverse cultures, lifestyles, and pursuits of gender equality.
Captivating
- Make messages interesting to command attention and better responses.
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Description
Learn about the principles of effective communication, including clarity, concreteness, and more, as outlined by Michael Osborn in 2009.
