7Cs of Effective Communication
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Questions and Answers

What is the primary goal of completeness in communication?

  • To persuade the audience using emotional reasoning
  • To provide all necessary facts and information to the audience (correct)
  • To use minimal words effectively
  • To ensure the message is understood by the sender
  • Which of the following is NOT one of the 7 Cs of Effective Communication?

  • Completeness
  • Consistency (correct)
  • Clarity
  • Correctness
  • What is a key method for achieving conciseness in communication?

  • Use complex terminology
  • Avoid wordy expressions (correct)
  • Include irrelevant material
  • Use long introductions
  • Why is the five W's method important in communication?

    <p>It ensures that all necessary information is addressed for clarity</p> Signup and view all the answers

    Which approach should be prioritized to keep the focus in a message?

    <p>Stick to the purpose of the message</p> Signup and view all the answers

    In communication, what is the significance of consideration?

    <p>It aligns the message with the receiver's interests.</p> Signup and view all the answers

    What does conciseness in communication emphasize?

    <p>Using the fewest words possible to convey the message</p> Signup and view all the answers

    What should be avoided to maintain conciseness in communication?

    <p>Offering unnecessary repetition</p> Signup and view all the answers

    What is a consequence of complete communication?

    <p>It enhances the organization's reputation and saves costs</p> Signup and view all the answers

    Which aspect of a message contributes to its concreteness?

    <p>Being specific rather than general</p> Signup and view all the answers

    Which guideline emphasizes the use of specific details instead of vague statements?

    <p>Concreteness</p> Signup and view all the answers

    What is an example of a more familiar word compared to its less familiar counterpart?

    <p>Home - domicile</p> Signup and view all the answers

    What aspect of communication is primarily focused on the understanding of the audience's feelings?

    <p>Courtesy</p> Signup and view all the answers

    Which practice helps to generate a courteous tone in communication?

    <p>Being tactful and appreciative</p> Signup and view all the answers

    What should be prioritized to ensure clarity in communication?

    <p>Employing precise and familiar language</p> Signup and view all the answers

    Study Notes

    7Cs of Effective Communication

    • Seven key principles for effective communication
    • Principles create a style and importance of the message
    • Principles are known as 7Cs of Effective Communication

    Completeness

    • Communication should include all necessary facts
    • Sender considers the receiver's perspective
    • Complete communication reputation improves
    • Cost-saving: avoids missing information
    • Includes additional information needed
    • Avoids unanswered questions
    • Facilitates better decision-making
    • Induces empathy in receivers for the message

    Conciseness

    • Convey the message using the least amount of words
    • Effective business communication prerequisite
    • Executives have limited time
    • Concise messages save time and expenses

    Consideration

    • Considering the receiver's interests/intentions
    • Important for effective communication
    • Consider the target group/person
    • Important in the seven C's of communication

    Concreteness

    • Messages are specific rather than general
    • Misunderstandings are minimized
    • Facts and figures are used
    • Avoid generic/irrelevant information

    Clarity

    • Messages should be easily understood
    • Precise, familiar, and easy words should be used
    • Effective sentences and paragraphs should be constructed

    Courtesy

    • Communication uses respectful expressions
    • Awareness of the receiver's feelings
    • Includes phrases like "please" and "thank you"
    • Acknowledges others' views and concerns

    Correctness

    • Accurate grammar and spelling are crucial
    • Messages are grammatically and mechanically perfect
    • Precise figures, facts, and words are used

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    Description

    Explore the 7Cs of Effective Communication, which are essential principles for conveying messages effectively. This quiz covers completeness, conciseness, consideration, and concreteness, helping you understand how these elements enhance communication in professional settings.

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