Podcast
Questions and Answers
What is the primary goal of completeness in communication?
What is the primary goal of completeness in communication?
- To persuade the audience using emotional reasoning
- To provide all necessary facts and information to the audience (correct)
- To use minimal words effectively
- To ensure the message is understood by the sender
Which of the following is NOT one of the 7 Cs of Effective Communication?
Which of the following is NOT one of the 7 Cs of Effective Communication?
- Completeness
- Consistency (correct)
- Clarity
- Correctness
What is a key method for achieving conciseness in communication?
What is a key method for achieving conciseness in communication?
- Use complex terminology
- Avoid wordy expressions (correct)
- Include irrelevant material
- Use long introductions
Why is the five W's method important in communication?
Why is the five W's method important in communication?
Which approach should be prioritized to keep the focus in a message?
Which approach should be prioritized to keep the focus in a message?
In communication, what is the significance of consideration?
In communication, what is the significance of consideration?
What does conciseness in communication emphasize?
What does conciseness in communication emphasize?
What should be avoided to maintain conciseness in communication?
What should be avoided to maintain conciseness in communication?
What is a consequence of complete communication?
What is a consequence of complete communication?
Which aspect of a message contributes to its concreteness?
Which aspect of a message contributes to its concreteness?
Which guideline emphasizes the use of specific details instead of vague statements?
Which guideline emphasizes the use of specific details instead of vague statements?
What is an example of a more familiar word compared to its less familiar counterpart?
What is an example of a more familiar word compared to its less familiar counterpart?
What aspect of communication is primarily focused on the understanding of the audience's feelings?
What aspect of communication is primarily focused on the understanding of the audience's feelings?
Which practice helps to generate a courteous tone in communication?
Which practice helps to generate a courteous tone in communication?
What should be prioritized to ensure clarity in communication?
What should be prioritized to ensure clarity in communication?
Flashcards
Completeness (Effective Communication)
Completeness (Effective Communication)
A complete communication includes all necessary information to satisfy the recipient's needs and leaves no unanswered questions. It considers the recipient's perspective.
Five Ws (Completeness)
Five Ws (Completeness)
To ensure completeness, consider the 'WHO, WHAT, WHEN, WHERE, WHY' to completely address the recipient's needs and ensure all vital information is provided.
Conciseness (Effective Communication)
Conciseness (Effective Communication)
Conciseness is conveying a message using the fewest words possible; it is essential in business communications, where time is often limited.
7 Cs of Effective Communication
7 Cs of Effective Communication
Signup and view all the flashcards
Importance of Completeness
Importance of Completeness
Signup and view all the flashcards
Conciseness in communication
Conciseness in communication
Signup and view all the flashcards
Avoid wordy expressions
Avoid wordy expressions
Signup and view all the flashcards
Relevant information
Relevant information
Signup and view all the flashcards
Eliminate unnecessary repetition
Eliminate unnecessary repetition
Signup and view all the flashcards
Consideration in writing
Consideration in writing
Signup and view all the flashcards
Clarity in Communication
Clarity in Communication
Signup and view all the flashcards
Courtesy in Communication
Courtesy in Communication
Signup and view all the flashcards
Concrete Example
Concrete Example
Signup and view all the flashcards
Courteous Tone
Courteous Tone
Signup and view all the flashcards
Study Notes
7Cs of Effective Communication
- Seven key principles for effective communication
- Principles create a style and importance of the message
- Principles are known as 7Cs of Effective Communication
Completeness
- Communication should include all necessary facts
- Sender considers the receiver's perspective
- Complete communication reputation improves
- Cost-saving: avoids missing information
- Includes additional information needed
- Avoids unanswered questions
- Facilitates better decision-making
- Induces empathy in receivers for the message
Conciseness
- Convey the message using the least amount of words
- Effective business communication prerequisite
- Executives have limited time
- Concise messages save time and expenses
Consideration
- Considering the receiver's interests/intentions
- Important for effective communication
- Consider the target group/person
- Important in the seven C's of communication
Concreteness
- Messages are specific rather than general
- Misunderstandings are minimized
- Facts and figures are used
- Avoid generic/irrelevant information
Clarity
- Messages should be easily understood
- Precise, familiar, and easy words should be used
- Effective sentences and paragraphs should be constructed
Courtesy
- Communication uses respectful expressions
- Awareness of the receiver's feelings
- Includes phrases like "please" and "thank you"
- Acknowledges others' views and concerns
Correctness
- Accurate grammar and spelling are crucial
- Messages are grammatically and mechanically perfect
- Precise figures, facts, and words are used
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
Explore the 7Cs of Effective Communication, which are essential principles for conveying messages effectively. This quiz covers completeness, conciseness, consideration, and concreteness, helping you understand how these elements enhance communication in professional settings.
