Effective Communication Principles Quiz
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Questions and Answers

Which option best describes a fundamental principle of effective communication?

  • Limiting eye contact to avoid distractions.
  • Speaking quickly to convey enthusiasm.
  • Using complex vocabulary to impress the audience.
  • Ensuring the message is clear and concise. (correct)

What is a common barrier to effective listening?

  • Asking questions for clarification.
  • Formulating responses while the speaker is talking. (correct)
  • Paying full attention to the speaker.
  • Maintaining an open posture.

Which aspect of nonverbal communication is crucial for establishing rapport?

  • Maintaining appropriate eye contact. (correct)
  • Fidgeting to appear casual.
  • Dressing formally for every occasion.
  • Using an exaggerated facial expression.

What is a primary reason for giving constructive feedback?

<p>To help the individual improve and grow. (C)</p> Signup and view all the answers

Which strategy is most effective for managing conflict in a conversation?

<p>Listening actively and understanding opposing views. (C)</p> Signup and view all the answers

What characterizes a successful negotiation outcome?

<p>Both parties reach a mutually beneficial agreement. (C)</p> Signup and view all the answers

Which approach is most effective in providing constructive criticism?

<p>Using specific examples to illustrate points. (A)</p> Signup and view all the answers

What is the primary goal of active listening?

<p>To fully understand and interpret the speaker's message. (D)</p> Signup and view all the answers

Which strategy is least effective in resolving conflicts?

<p>Avoiding the conflict entirely. (C)</p> Signup and view all the answers

Which technique is best for enhancing nonverbal communication?

<p>Mirroring the listener's body language subtly. (A)</p> Signup and view all the answers

Flashcards

Nomination (Communication)

Introducing a topic or subject in conversation

Turn-Taking (Communication)

The process of speakers exchanging their turn in a conversation.

Informative Speech

Speech that provides information or facts to the audience.

Impromptu Speech

A speech delivered with no prior preparation.

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Assertive Speech Act

Expressing a belief or statement of fact (truth).

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Communication

The process of exchanging information, ideas, or feelings.

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Speech

A formal talk or address delivered to an audience.

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Persuasive Speech

A speech that aims to convince the audience to agree with a particular viewpoint.

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Extemporaneous Speech

A speech delivered with some preparation, but not memorized or read from a script.

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Interactive Communication

Communication where participants actively engage with each other and exchange information.

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Study Notes

Communicative Strategies

  • Nomination: A speaker presents a relevant topic. This is often used at the beginning of a conversation to introduce a topic. Examples: "Have you heard about the new normal?" or "What can you say about our new plan for the project?"
  • Restriction: Limiting the other person in the conversation. This is useful for narrowing down responses to specific answers. Examples: Questions with only yes or no answers ("Did you eat lunch?"). Or, being confined to a specific topic as in a classroom discussion.
  • Turn-taking: Establishing who talks first and then who talks next. This avoids interruptions. Examples: Spoken cues like "What do you think?" or "You wanted to say something?" provide opportunities for others to speak.
  • Topic Control: Preventing unnecessary shifts and interruptions in the interaction. Maintaining topic flow in a conversation. Examples: Using minimal responses like "yes," "alright," or nodding to keep the conversation going.
  • Topic Shifting: Changing from one topic to another, used when a speaker isn't willing to continue with the current topic or answer a question. Examples: Using expressions like "Moving on to the next topic," "Now let's talk about..."
  • Repair: Overcoming problems in a conversation. These strategies include asking clarifying questions, requesting repetition, or seeking definitions. Examples: Speakers may use expressions to clarify, such as "Let me repeat myself" or "Again..."
  • Termination: Ending a conversation. Often initiated by the person who opened the conversation. Examples: Expressions to end a conversation include: "It's nice catching up with you, I must be going." or "Thanks for your time. See you around."

Types of Speech

  • Informative: Provides information to an audience.
  • Examples: A teacher explaining earthquakes, a student sharing research, a travelogue about a location.
  • Demonstrative: Gives instructions or teaches a topic.
  • Examples: How to start a blog, bake a cake, write a speech, cook a dish (e.g., pork adobo).
  • Persuasive: Aims to convince the audience to change their beliefs or actions.
  • Examples: Urging someone to become an organ donor, improving grades by reading, discussing the dangers of things like violence through TV.
  • Entertainment: Provides pleasure and laughter to the audience.
  • Examples: Humorous anecdotes, unusual facts, stories.

Types of Speech According to Delivery

  • Impromptu: Delivering a speech with no prior preparation.
  • Extemporaneous: Speech is outlined and practiced, but not memorized.
  • Manuscript: Speech is written and read to the audience.
  • Memorized: Speech is committed to memory and delivered without notes.

Speaking Situations

  • Candidates in student government
  • Public speaking
  • Reporting assigned topics in class
  • News casting
  • Presenting legal proceedings
  • Contests
  • Presidential/graduation addresses
  • Stage play
  • Literary piece

Speech Acts

  • Locutionary Act: The act of uttering words.
  • Illocutionary Act: The social function of what is said.
  • Perlocutionary Act: The resulting act or effect of what is said.

Searle's Classifications of Speech Acts

  • Assertive: Expressing belief about the truth of a proposition.
  • Directive: Trying to get someone to do something.
  • Commissive: Committing to doing something in the future.
  • Expressive: Expressing feelings or emotional reactions.
  • Declarative: Bringing about a change in an external situation.

Styles of Speech

  • Intimate: Private communication among close individuals.
  • Casual: Common among peers, using slang or colloquial language.
  • Consultative: Standard style with professional language used in professional settings.
  • Formal: Used in serious situations/formal settings, one way communication.
  • Frozen: Unchanging style used in formal settings.

Additional Notes

  • Effective speech preparation involves identifying the purpose and objective of the speech.
  • Deliver speech content using a sincere tone, being serious and using the "right place and time."

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Description

Test your understanding of the key principles of effective communication. This quiz covers nonverbal cues, listening barriers, feedback mechanisms, and conflict management strategies. Challenge yourself to see how well you grasp the essentials of engaging conversations.

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