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Questions and Answers
What aspect of communication emphasizes the use of specific facts and examples to support a message?
Which of the 7Cs suggests that messages should avoid redundancy and unnecessary information?
What is the primary focus of the 'Correct' principle in communication?
Which communication principle focuses on maintaining a logical flow and connecting ideas?
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What principle of communication involves providing all necessary information and addressing potential questions?
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Study Notes
7Cs of Communication
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Clear
- Be straightforward and precise.
- Use simple language to convey the message.
- Avoid jargon and ambiguous terms.
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Concise
- Keep the message brief and to the point.
- Eliminate unnecessary words, focusing on essential information.
- Avoid redundancy and superfluous details.
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Concrete
- Use specific facts and examples to support your message.
- Avoid vague statements; provide clarity through detailed information.
- Ensure the message is tangible and solid.
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Correct
- Ensure accuracy in grammar, spelling, and data.
- Use appropriate tone and terminology for the audience.
- Check facts and figures before sharing.
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Coherent
- Organize information logically and sequentially.
- Maintain flow and connection between ideas.
- Use transitions to clarify relationships between points.
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Courteous
- Be polite and respectful in communication.
- Acknowledge the audience’s feelings and perspectives.
- Avoid offensive language or negative tone.
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Complete
- Provide all necessary information for understanding.
- Address potential questions and concerns of the audience.
- Ensure the message covers all aspects of the topic addressed.
7Cs of Communication
- Clear communication is straightforward and concise. It avoids jargon and ambiguity, using simple language to convey the message.
- Concise communication is brief and to the point. It focuses on essential information and eliminates unnecessary words, avoiding redundancy and superfluous details.
- Concrete communication uses specific facts and examples to support the message, providing clarity with detailed information. This ensures that the message is tangible and solid.
- Correct communication demonstrates accuracy in grammar, spelling, and data. It adopts an appropriate tone and terminology for the audience and checks facts and figures before sharing.
- Coherent communication organizes information logically and sequentially, maintains flow and connection between ideas, and uses transitions to clarify relationships between points.
- Courteous communication is polite and respectful. It acknowledges the audience’s feelings and perspectives and avoids offensive language or negative tone.
- Complete communication provides all necessary information for understanding, addresses potential questions and concerns of the audience, and ensures that the message covers all aspects of the topic.
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Description
This quiz covers the essential principles of the 7Cs of communication, which emphasize clarity, conciseness, concreteness, correctness, coherence, courtesy, and completeness. Test your understanding of how effective communication can enhance your interactions both personally and professionally.