SAP Master Data Governance on SAP S4HANA V18_Part10.pdf

UNIT 7 Process Analytics in SAP MDG Lesson 1 Explaining Service Level Agreements and Reports 486 Exercise 16: Perform Simple SAP MDG Change Request Analytics 493 Lesson 2 Explaining Process Analytics Overview and Det...

UNIT 7 Process Analytics in SAP MDG Lesson 1 Explaining Service Level Agreements and Reports 486 Exercise 16: Perform Simple SAP MDG Change Request Analytics 493 Lesson 2 Explaining Process Analytics Overview and Details 505 Lesson 3 Explaining the Side Panel/Business Context Viewer (BCV) 525 Exercise 17: Use Side Panels for Context Based Information 537 UNIT OBJECTIVES Explain service level agreements and reports Explain process analytics Explain the Side Panel/Business Context Viewer (BCV) © Copyright. All rights reserved. 485  Unit 7 Lesson 1 Explaining Service Level Agreements and Reports LESSON OBJECTIVES After completing this lesson, you will be able to: Explain service level agreements and reports Service Level Agreement Figure 406: Service Level Agreement (SLA) The figure explains the basic topics of SLA. Business Benefits are: You can analyze the processing times and statuses of change requests. This involves monitoring business activities, tracking compliance with Service Level Agreements (SLA), optimizing processes, and turning insight into action. General: The process is more visible. Statistics and graphics allow you to identify and fix gaps in the process, bottlenecks, and errors. You can navigate directly to problematic change requests and fix the problems. Processing Times: You can detect peak and off-peak times during the processing of change requests. You can compare processing times to SLAs and identify which change requests meet or exceed a specified due date. You can also measure how long it takes to process change requests, both by change request type and by data model. 486 © Copyright. All rights reserved.  Lesson: Explaining Service Level Agreements and Reports Statuses: You can identify the change request types that are processed quickly and the ones that are processed slowly. You can access summaries of the statuses of change requests (for example, final rejected, final approved, created). You can also analyze why change requests of a particular status include errors or get rejected. Animation: Service Level Agreement (SLA) For more information on Service Level Agreement (SLA), please view the animation in the lesson Explaining Service Level Agreements and Reports, online in the SAP Learning Hub. Definition of a Service Level Agreement (SLA) in MDG Figure 408: Definition of a Service Level Agreement (SLA) You can define separate SLAs for each priority of a change request type. Perform the following steps: Run transaction MDGIMG. Choose: General Settings → Process Modelling → Change Requests → Create Change Request Type. In the Change Request Type view, select a change request Open the Service Level Agreement for Change Request Types view For each SLA, you can specify: Days Hours (Half day) Animation: Definition of a Service Level Agreement (SLA) For more information on Definition of a Service Level Agreement (SLA), please view the animation in the lesson Explaining Service Level Agreements and Reports, online in the SAP Learning Hub. © Copyright. All rights reserved. 487 Unit 7: Process Analytics in SAP MDG Reports Reports on SLA Figure 410: Processing Time (List View) Analytics The apps for Analysis of Change Request Process are available in the SAP Fiori Launchpad for each application area. Further details: The Processing Time (List View) screen allows you to monitor the processing times of change requests. First you specify a priority and a time scale. You can choose the Show Details button, to see results broken down by data model and CR Type. It is possible to analyze the data based on the Priority. The data can be displayed based on a weekly, monthly, quarterly and yearly basis. Default value is the past four weeks The first screen displays the number and percentage of CR which have: Due Date Exceeded SLA Violated On Time No KPI defined Animation: Processing Time (List View) Analytics For more information on Processing Time (List View) Analytics, please view the animation in the lesson Explaining Service Level Agreements and Reports, online in the SAP Learning Hub. 488 © Copyright. All rights reserved.  Lesson: Explaining Service Level Agreements and Reports Figure 412: Processing Time (List View) -> Show Details This screen opens when you choose the Show Details button on the previous screen. Based on previous selections, the system shows values per change request type. If the amount is less than 200 you can drill down to the detailed list of change requests. You can monitor compliance with the following KPIs: The SLA defined in Customizing for each priority of the change request type. The due date that is optionally defined when a change request is created. Traffic lights summarize the compliance of processing times to KPIs. Figure 413: Status Report (List View) Analytics The figure shows details of the status report. © Copyright. All rights reserved. 489 Unit 7: Process Analytics in SAP MDG Figure 414: Status Report (List View), Show Details You can show details of the statuses of change requests broken down by change request type and data model. Status Report (List View), Side Panel Figure 415: Status Report (List View), Side Panel You can open a side panel that graphically summarizes onscreen status data. (This is achieved by automatic integration with the Business Context Viewer.) Click on the Side Panel link, a graphical presentation displays. Mouse over shows the details of the pie chart. 490 © Copyright. All rights reserved.  Lesson: Explaining Service Level Agreements and Reports Figure 416: Side Panel for My Change Requests The figure shows the result of a side panel report. Process Insight with SAP HANA-Based Analytics Figure 417: Process Insight with SAP HANA-Based Analytics SAP HANA-based analytics allows systematic analysis of SLA compliance/failures in master data governance processing Only valid for MDG as Co-Deployment on ECC system. Business value: Visualize and identify process issues in large amounts of information in real time Appropriate remediation activities through systematic analysis of SLA failures Collaboration with the persons in charge for fast correction Analytics can retrieve the following information associated with change requests: © Copyright. All rights reserved. 491 Unit 7: Process Analytics in SAP MDG Object-based Change Request Analytics. Change document-based Change Request Analytics. Workflow-based Change Request Analytics. Critical Attribute-Based Change Request Analytics. See extensibility guides: https://www.sap.com/documents/2016/06/e26787b9-757c-0010-82c7-eda71af511fa.html https://www.sap.com/documents/2016/06/1e597517-757c-0010-82c7-eda71af511fa.html 492 © Copyright. All rights reserved.  Unit 7 Exercise 16 Perform Simple SAP MDG Change Request Analytics Simulation: Perform Simple SAP MDG Change Request Analytics For more information on Perform Simple SAP MDG Change Request Analytics, please view the simulation in the lesson Explaining Service Level Agreements and Reports online in the SAP Learning Hub. Business Scenario You are acting as a business user of the logistics department. You are supposed to execute a report for analyzing MDG processing time. Parameters valid throughout the Exercise (Replace ## with your two-digit Team Number). Note: In this exercise, when the values include ##, replace the characters with the number that your instructor assigned you. Note: If required, create a transport request, when saving customizing changes. Add a description of your choice, adding your group number. In MDG you can work with the SAP NetWeaver Business Client (NWBC) or via the SAP Fiori launchpad. Task 1: Define Customizing for Analytic Purposes Reasons, Priorities, Rejection Reasons, Service Level Agreements 1. Verify the Definition of Priorities used for Change Requests. 2. Specify reasons for your own Change Requests. 3. Specify rejection reasons for Change Requests. 4. Customize the Service Level Agreement per Change Request Type and Priority. Task 2: Analyze MDG Processing Time As a Master Data Steward you want to analyze the processing times and statuses of change requests. This involves monitoring business activities, tracking compliance with SLAs, optimizing processes, and turning insight into action. The process is more visible. Statistics and graphics allow you to identify and fix gaps in the process, bottlenecks, and errors. You can navigate directly to problematic change requests and fix the problems. © Copyright. All rights reserved. 493 Unit 7: Process Analytics in SAP MDG 1. Open app Processing Time (List) Analytics. 2. Select a proper value combination for the From / To Periods. 3. Launch the app Status Report (List) - Analytics. 4. Select a proper value combination for the From / To Periods. 494 © Copyright. All rights reserved.  Unit 7 Solution 16 Perform Simple SAP MDG Change Request Analytics Simulation: Perform Simple SAP MDG Change Request Analytics For more information on Perform Simple SAP MDG Change Request Analytics, please view the simulation in the lesson Explaining Service Level Agreements and Reports online in the SAP Learning Hub. Business Scenario You are acting as a business user of the logistics department. You are supposed to execute a report for analyzing MDG processing time. Parameters valid throughout the Exercise (Replace ## with your two-digit Team Number). Note: In this exercise, when the values include ##, replace the characters with the number that your instructor assigned you. Note: If required, create a transport request, when saving customizing changes. Add a description of your choice, adding your group number. In MDG you can work with the SAP NetWeaver Business Client (NWBC) or via the SAP Fiori launchpad. Task 1: Define Customizing for Analytic Purposes Reasons, Priorities, Rejection Reasons, Service Level Agreements 1. Verify the Definition of Priorities used for Change Requests. a) Open SAP Logon, call transaction MDGIMG. Navigate to General Settings → Process Modeling → Change Requests → Define Priorities for Change Requests. Note: Do not change existing settings here to avoid confusion for your neighbors, these kind of settings are cross client. © Copyright. All rights reserved. 495 Unit 7: Process Analytics in SAP MDG b) Consider these settings are cross client or system wide and are not dependent to certain change request types. 2. Specify reasons for your own Change Requests. a) Call transaction MDGIMG. Find under General Settings → Process Modeling → Change Requests → Define Reasons for Change Requests. b) Choose New Entries and add a new change request type SFZ##. Add a reason for your change request type. Reason Description 01 Business need 02 Technical issue 3. Specify rejection reasons for Change Requests. a) Call transaction MDGIMG. Navigate to General Settings → Process Modeling → Change Requests → Define Rejection Reasons for Change Requests. b) Choose New Entries and add a new change request type SFZ##. Add a rejection reason for your change request type. Reason Description 01 Wrong data in request 02 Business justification 496 © Copyright. All rights reserved.  Lesson: Explaining Service Level Agreements and Reports Consider that this type of setting is only used under circumstances of rejections of a change request of the type specified above. 4. Customize the Service Level Agreement per Change Request Type and Priority. a) Call transaction MDGIMG. Navigate to General Settings → Process Modeling → Change Requests → Create Change Request Type the entry for defining SLA. Use the Change Request Type of your group starting with SFZ##. b) Select the line with your change request type SFZ## and double click Service Level Agreement for Change Request Type. c) Maintain the Service Level Agreement (SLA) per Priority using the values from the table: Priority Days Hours 01 1 Half Days 02 3 0 03 5 0 Keep in mind that these SLAs are used later on for reporting purposes only. There is no automatic escalation management in place to cover certain undesired circumstances of long-running change requests. Task 2: Analyze MDG Processing Time As a Master Data Steward you want to analyze the processing times and statuses of change requests. This involves monitoring business activities, tracking compliance with SLAs, optimizing processes, and turning insight into action. The process is more visible. Statistics © Copyright. All rights reserved. 497 Unit 7: Process Analytics in SAP MDG and graphics allow you to identify and fix gaps in the process, bottlenecks, and errors. You can navigate directly to problematic change requests and fix the problems. 1. Open app Processing Time (List) Analytics. a) Navigate to Material Governance → Processing Time (List) - Analytics. 2. Select a proper value combination for the From / To Periods. a) In the Priority and Time Frame are, choose 2019 / 01 as From Year / Calendar Week using the F4 Input Help. Choose the current year / week as To Year / Calendar Week combination. b) Choose Apply. c) In the Processing Time of Change Requests area, choose the Open Settings Dialog button, to change the display. 498 © Copyright. All rights reserved.  Lesson: Explaining Service Level Agreements and Reports d) Here you can add or remove columns, add sort functionality, calculations or filters. Commit your changes using the OK button. You can also save your changes as a new view. In this case, choose Save as... and enter a description in the Description and choose Save. e) Navigate to the details with the Show Details button. f) Choose one of the links generated within the view and you will be forwarded to the list of change requests with the selection generated automatically by the system. © Copyright. All rights reserved. 499 Unit 7: Process Analytics in SAP MDG g) Here you can furthermore jump into single change request to determine different topics you desire. h) Go back to the first page of processing time sheet. Here you can use Export → Export to Microsoft Excel to retrieve the change request metadata for further analysis purposes outside of MDG. i) Navigate to your Download folder and open your stored excel sheet. 3. Launch the app Status Report (List) - Analytics. a) Navigate to Material Governance → Status Report (List) - Analytics 500 © Copyright. All rights reserved.  Lesson: Explaining Service Level Agreements and Reports 4. Select a proper value combination for the From / To Periods. a) In the Priority and Time Frame are, choose 2019 / 01 as From Year / Calendar Week using the F4 Input Help. Choose the current year / week as To Year / Calendar Week combination. b) Choose Show Details to get an overview of change requests performed. Drill down to and expand the nodes you are interested in. c) Choose the number in one of the columns and you will be forwarded to the related change requests. © Copyright. All rights reserved. 501 Unit 7: Process Analytics in SAP MDG 502 © Copyright. All rights reserved.  Lesson: Explaining Service Level Agreements and Reports LESSON SUMMARY You should now be able to: Explain service level agreements and reports © Copyright. All rights reserved. 503 Unit 7: Process Analytics in SAP MDG 504 © Copyright. All rights reserved.  Unit 7 Lesson 2 Explaining Process Analytics Overview and Details LESSON OBJECTIVES After completing this lesson, you will be able to: Explain process analytics Process Analytics for Governing Master Data Figure 419: Process Analytics for Governing Master Data 1/2 Enhanced SAP Fiori user experience in process analytics* * Only available with SAP MDG on SAP S/4HANA. Innovations Summary dashboard and analytical list pages displaying relevant process information at a glance. Business value One-stop information on prevailing process quality in central governance, consolidation, and mass processing. Intuitive navigation and drill down for detailed analysis of process-quality issues. © Copyright. All rights reserved. 505 Unit 7: Process Analytics in SAP MDG Figure 420: Process Analytics for Governing Master Data 2/2 The figure shows a typical diagram. Master Data Process Overview for Business Partners / Products Figure 421: Master Data Process Overview for Business Partners / Products Summary about the dashboard displaying relevant process information for Business Partners / Products: The cards on an Overview Page provide you with one-stop information on work due and the work done for the individual user as well as a set of processes. Users will be able to hide and unhide cards in the OVP depending on working needs. Change Request related information as trigger to work on change requests requiring my attention (open CRs, long running CRs, rejected CRs). Average processing times of change requests to improve processing times. 506 © Copyright. All rights reserved.  Lesson: Explaining Process Analytics Overview and Details Completed CRs and upcoming workload (for example: open CRs). Consolidation processes and the status of these processes / which require my attention. Quality of Mass Processing (number of objects per process, no. of changed objects, runtime per process and no. of objects, validation status and threshold). Change Request Cards for Business Partners / Products Figure 422: Change Request Cards for Business Partners / Products The figure shows Change Request related cards on the Overview Page for Products and Business Partners. These are: Total Change Requests. Open Change Requests. Overdue Change Requests. Rejected Change Requests. Change requests with my Involvement. Longest Running Open Change Requests. Change Requests older than 48 hours. Processing Duration of Finalized Change Requests. From every change request-related card of the Master Data Process Overview you can navigate to the Change Request Analysis app for further drill-down and analysis. Animation: Change Request Cards for Business Partners / Products For more information on Change Request Cards for Business Partners / Products, please view the animation in the lesson Explaining Process Analytics Overview and Details, online in the SAP Learning Hub. © Copyright. All rights reserved. 507 Unit 7: Process Analytics in SAP MDG Consolidation and Mass Change Cards for Business Partners / Products Figure 424: Consolidation and Mass Change Cards for Business Partners / Products Consolidation and Mass Change based cards for Business Partners and Products. They contain: Open Consolidation and Mass Processes. Finished Consolidation and Mass Processes. Duration of Consolidation and Mass Processes. Number of Processed Business Partners / Products. Consolidation Validation Results. Changed Business Partner / Product Attributes. From every Consolidation or Mass Process-related card of the Master Data Process Overview you can navigate to the Change Process Analysis app for further drill-down and analysis. Master Data Process Overview for Business Partners and Products Figure 425: Master Data Process Overview for Business Partners / Products, Filter Bar You can use the filter bar to restrict the results shown on the cards from this app. 508 © Copyright. All rights reserved.  Lesson: Explaining Process Analytics Overview and Details Created On: you can filter for objects created during a specific period of time. Figure 426: Master Data Process Overview for Business Partners / Products, Applied Filter The figure shows the usage of the filter for change request based cards and the filter for consolidation and mass processing based cards. Overview Page - Generic Functions Figure 427: Overview Page - Generic Functions 1/2 The figure illustrates the use of the variant management. © Copyright. All rights reserved. 509 Unit 7: Process Analytics in SAP MDG Figure 428: Overview Page - Generic Functions 2/2 The Share menu allows you to work with content outside the app, so you can save your view as tile or send it as Email. Filter for Business Object Type Figure 429: Master Data Process Overview for Business Partners: Filter for Business Object Type The figure shows the use of the filter for business object type. 510 © Copyright. All rights reserved.  Lesson: Explaining Process Analytics Overview and Details Master Data Process Overview for Financial Data Figure 430: Master Data Process Overview for Financial Data 1/2 The cards on an Overview Page provide you with one-stop information on work due and the work done for the individual user as well as a set of processes: Edition related information with navigation to the edition monitoring in MDG. Filter for objects assigned to selected editions and validity periods. Users will be able to hide and unhide cards in the OVP depending on working needs. Change Requests (open CRs, long running CRs, rejected CRs) that require your attention can be triggered by Change Request related information. Average processing times of change requests to improve processing times. Completed CRs and upcoming workload (for example: open CRs). Direct navigation to Analytical List pages for further analysis and drill down. Change Request based cards on Overview Page for Financial Data provide: Status of Editions. Total Change Requests. Open Change Requests. Overdue Change Requests. Rejected Change Requests. Change requests with my Involvement. Longest Running Open Change Requests. Change Requests older than 48 hours. Processing Duration of Finalized Change Requests. © Copyright. All rights reserved. 511 Unit 7: Process Analytics in SAP MDG From every change request-related card of the Master Data Process Overview you can navigate to the Change Request Analysis app for further drill-down and analysis. Figure 431: Master Data Process Overview for Financial Data 2/2 The figure shows the access to the two pre-defined application views Controlling and Accounting. To use pre-defined application views Controlling and Accounting implement the note 2678488 or the corresponding support package. Open Change Requests - including Editions Figure 432: Open Change Requests - including Editions This card displays the number of open change requests grouped by edition, change request status and change request type. It provides insights into the current workload and can help to optimize the processing time of the open change requests and editions. 512 © Copyright. All rights reserved.  Lesson: Explaining Process Analytics Overview and Details Status of Editions Figure 433: Status of Editions This card displays the number of editions grouped by edition status. It allows the navigation to the MDG Editions application. The MDG Editions application shows all available editions. Cards on Master Data Process Analytics: Overview Figure 434: Card: Open Change Requests This card displays the number of open change requests grouped by change request status, and be by change request type. It provides insights into the current workload and allows you to trigger the processing of open change requests and to optimize the processing time of change requests. © Copyright. All rights reserved. 513 Unit 7: Process Analytics in SAP MDG Total Change Requests Figure 435: Card: Total Change Requests This card displays the total number of change requests grouped by status, by Change Request Type or by Change Request data. It provides insights into the workload of change requests created and allows you to predict future trends based on this set of data. Animation: Card: Total Change Requests For more information on Card: Total Change Requests, please view the animation in the lesson Explaining Process Analytics Overview and Details, online in the SAP Learning Hub. Overdue Change Requests Figure 437: Card: Overdue Change Requests 514 © Copyright. All rights reserved.  Lesson: Explaining Process Analytics Overview and Details This cards displays the number of all open change requests in the system that exceed the defined due date and or violate a defined Service Level Agreement (SLA). The overdue change requests are sorted by days overdue. It allows to trigger the processing and to analyze the process delay. Rejected Change Requests Figure 438: Card: Rejected Change Requests This card displays the number of rejected change requests grouped by reason of rejection. It gives an overview of the volume of rejections and of the most used reasons for rejection. This analysis of rejected change requests can support process improvement thereby, over time, reducing the number of rejections. Change Requests with My Participation Figure 439: Card: Change Requests with My Participation © Copyright. All rights reserved. 515 Unit 7: Process Analytics in SAP MDG This card displays the number of change requests with your participation grouped by change requests created by you and change requests with your workflow involvement. It provides an overview of the number of change requests where you are involved in the change requests processing and also allows to analyze all change requests with your involvement. All processable change requests are grouped by Open. All final-check-approved by Finally Approved and all final-check-rejected by Rejected. Change Requests Older Than 48 Hours Figure 440: Card: Change Requests Older Than 48 Hours This card displays the number of open change requests which are older than 48 hours grouped by the logical action. This permits the user to react to the delays and analyze the root causes as well as to trigger, if appropriate, subsequent processing. Longest Running Change Requests Figure 441: Card: Longest Running Change Requests 516 © Copyright. All rights reserved.  Lesson: Explaining Process Analytics Overview and Details This card displays the five longest running open change requests sorted from the oldest change request on the top of the list to the to the newest change request. It provides insights to analyze the long running change requests and to trigger the processing of these change requests with the goal to improve the overall change request processing and to reduce the number of long-running change requests. Processing Duration of Finalized Change Requests Figure 442: Card: Processing Duration of Finalized Change Requests This card displays the number of days of the average processing duration of finalized change requests grouped by change request type and change request priority. It provides insights on how to optimize the processing time comparing change requests of selected change request types or change request priorities. Open Consolidation and Mass Processes Figure 443: Card: Open Consolidation and Mass Processes © Copyright. All rights reserved. 517 Unit 7: Process Analytics in SAP MDG This card displays the number of open consolidation and mass processes grouped by status. It provides insights into the current workload and can help to optimize the processing time of the open consolidation and mass processes. Finished Consolidation and Mass Processes Figure 444: Card: Finished Consolidation and Mass Processes This card displays the number of finished consolidation and mass processes by date. It provides insights into the workload coming from consolidation and mass processes and might allow to predict future trends based on this set of data. Duration of Consolidation and Mass Processes Figure 445: Card: Duration of Consolidation and Mass Processes This card displays the number of days of the average processing duration of consolidation and mass processes sorted by process goals and grouped by finished or open consolidation or mass processes. 518 © Copyright. All rights reserved.  Lesson: Explaining Process Analytics Overview and Details It provides insights on how to optimize the average processing time comparing change processes of selected open change processes and finished change processes. Number of Processed Products / Business Partners Figure 446: Card: Number of Processed Products / Business Partners This card displays the number of processed products grouped by process goal or by process template. The information from this card can provide insights into the current workload and can help to optimize the processing time of open change processes. Consolidation Validation Results Figure 447: Card: Consolidation Validation Results This card displays the number of validation errors of the final validation step for finished consolidation and mass processes by date. You can navigate from this card to the Change Request Analysis for Products app to drill down to a selected validation error for analysis. © Copyright. All rights reserved. 519 Unit 7: Process Analytics in SAP MDG Changed Business Partner / Product Attributes Figure 448: Card: Changed Business Partner / Product Attributes This card displays the number of product attributes that have been changed grouped by product table. The information from this card can provide insights into the size and workload of finished change processes and can help to optimize the overall processing of change processes. Change Request Analysis for Business Partners, Products, and Financials Data Figure 449: Change Request Analysis for Business Partners, Products, and Financials Data Change Request Analysis apps offer a one-stop information and highly flexible analysis tool for change request root cause analysis monitoring process quality issues related to change requests using various drill-down dimensions. With the Change Request Analysis you can: 520 © Copyright. All rights reserved.  Lesson: Explaining Process Analytics Overview and Details Analyze change request processes using different drill-downs on dimensions, such as status, priority, and business object type. Use graphical or compact filters for selecting your change requests, time-frame, status … to analyze the process data. Keep track of the average change request processing time. Navigate to the selected change request. Basic Functionality Figure 450: Basic Functionality The figure shows the basic functionality of the Analytical List Page. All apps implement the SAP Fiori Analytical List Page floorplan (ALP) and share the same behavior. (see https://experience.sap.com/fiori-design-web/analytical-list-page/ ): 1. Header with the filter bar, here: displaying visual filters for Number of Change Requests by Status, Number of Change Requests by Priority. 2. Change Requests chart - smart chart for visualization, drill-down, filtering. 3. Change Request table - analytical table for detailed information, actions, export. This is a Versatile and powerful analysis! © Copyright. All rights reserved. 521 Unit 7: Process Analytics in SAP MDG Filter Bar Figure 451: Filter Bar The layout of the analytical list page is quite flexible. Depending on the state of the analytical page header and the view in the content area, different content is displayed. The expanded page header allows users to display either the visual filter bar or the filter bar by using the button. Hybrid View Figure 452: Hybrid View The content area shows different visualizations of the selected data. It can display either a hybrid view, a chart-only view or a table-only view. The analytical list page always comes with all three views. In the hybrid view, users can interact with both the chart and table visualizations at the same time. In addition, the analytical list page supports a chart-only view and a table-only view. 522 © Copyright. All rights reserved.  Lesson: Explaining Process Analytics Overview and Details Chart View Figure 453: Chart View The content area shows different visualizations of the selected data. It can display either a hybrid view, a chart-only view or a table-only view. The analytical list page always comes with all three views. In the hybrid view, users can interact with both the chart and table visualizations at the same time. In addition, the analytical list page supports a chart-only view and a table-only view. Table View Figure 454: Table View © Copyright. All rights reserved. 523 Unit 7: Process Analytics in SAP MDG The content area shows different visualizations of the selected data. It can display either a hybrid view, a chart-only view or a table-only view. The analytical list page always comes with all three views. In the hybrid view, users can interact with both the chart and table visualizations at the same time. In addition, the analytical list page supports a chart-only view and a table-only view. LESSON SUMMARY You should now be able to: Explain process analytics 524 © Copyright. All rights reserved.  Unit 7 Lesson 3 Explaining the Side Panel/Business Context Viewer (BCV) LESSON OBJECTIVES After completing this lesson, you will be able to: Explain the Side Panel/Business Context Viewer (BCV) Business Context Viewer (BCV) Figure 455: Business Context Viewer (BCV) BCV makes it easier for a user to find all related information for his business object. The side panel offers him an area to show the information directly, or to gather the requested information. Embedded means, that the analytical data is directly on the screen of the application. © Copyright. All rights reserved. 525 Unit 7: Process Analytics in SAP MDG Note: BCV Side Panels are available for many different applications with different EhPs. Be aware that this presentation only supports MDG specific BCV Side Panel content: EhP5: BCV available for Web Dynpro applications EhP6: BCV support added for SAPGUI transactions running in standalone NetWeaver Business Client (NWBC) 3.5 Figure 456: Analytic View The figure shows an analytic view. 526 © Copyright. All rights reserved.  Lesson: Explaining the Side Panel/Business Context Viewer (BCV) Basic Principles of BCV Figure 457: Basic Principles of BCV The figure illustrates basic principles of BCV. The new side panel and dashboard are more flexible than in EHP 4 and offer additional features. Chart Capabilities Figure 458: Chart Capabilities The figure illustrates different chart capabilities. Several chart types are available. Additionally, there are settings to modify the charts. © Copyright. All rights reserved. 527 Unit 7: Process Analytics in SAP MDG Animation: Chart Capabilities For more information on Chart Capabilities, please view the animation in the lesson Explaining the Side Panel/Business Context Viewer (BCV), online in the SAP Learning Hub. Print and Export Figure 460: Print and Export The figure illustrates the pop-up to export charts. Personalization and Private Concept Figure 461: Personalization and Private Concept The figure illustrates about the Private button. 528 © Copyright. All rights reserved.  Lesson: Explaining the Side Panel/Business Context Viewer (BCV) Pictures and Forms Figure 462: Pictures and Forms The figure illustrates about the different possible pictures and forms. BCV Side Panel Content for MDG Material Figure 463: BCV Side Panel Content for MDG Material 1/3 The figure illustrates the entry screen for the following possibilities: Sales Overview: Sales orders created for the current material master. Production Overview: Production orders created for the current material master. Purchasing Overview: Purchase orders created for the current material master. © Copyright. All rights reserved. 529 Unit 7: Process Analytics in SAP MDG Changes Overview: Changes raised by the current MDG change request. Thumbnail Overview: Shows thumbnail picture for linked document. Figure 464: BCV Side Panel Content for MDG Material 2/3 The figure illustrates several possible reviews. Figure 465: BCV Side Panel Content for Business Partner 3/3 The figure illustrates the following reports: Change Overview: changes in this change request for this business partner Sales Overview: Sales orders created for the current business partner. Purchasing Overview: Purchase orders created for the current business partner. 530 © Copyright. All rights reserved.  Lesson: Explaining the Side Panel/Business Context Viewer (BCV) BCV Configuration: Overview Figure 466: BCV Configuration Overview The figue illustrates the three main areas, which can be configured: Search Integration Definition of Search Connectors. Get requested data from the right Data Provider. Once configured you can always choose this Data Provider for your Queries. Query Management Definition of Data Processing & interface between SI and UI. Filtering unnecessary data out of the desired Query. Provides an own cache, this means earlier requested data is stored in the cache and does not need to be reloaded. User Interface Interface between User and System (Data Visualization). After defining a BCV Query (Query Management) you can use the logic to create Overviews, Query Views and Dashboards for the side panel section in MDG. © Copyright. All rights reserved. 531 Unit 7: Process Analytics in SAP MDG BCV Configuration, Steps Figure 467: BCV Configuration - First Steps The figure shows the CW Web Dynpro-based tool. Configuration is a guided way to create a BCV object. Only for typical scenarios (no joins, no query views with Xcelsius). Figure 468: Configuration Wizard - Select Data Provider The BCV cockpit allows you to configure and use your favorite content, for example, query views, dashboards, and snapshots without starting the BCV side panel or BCV dashboard from an application. To manage the missing context information from the application, the BCV cockpit can manage the context keys and provides a concept to use variants for storing the input values of BCV queries. Further details: Received Data is returned in a single table, defined by the configuration of the search connector. 532 © Copyright. All rights reserved.  Lesson: Explaining the Side Panel/Business Context Viewer (BCV) No push mechanism, data is only requested when needed. Provides several standard data provisioning technologies. No implementations needed (generic „+"). Figure 469: Configuration Wizard - Select Input Fields The Select Input Fields step: Defines which input fields of the data provider you want to use for data selection. All fields included by default. Meanings can be assigned to each of the fields to allow for drill-downs. Figure 470: Configuration Wizard - Select Output Fields The Select Output Fields step: Defines which output fields of the data provider you want to use for data presentation. All fields included by default. Meanings can be assigned to each of the fields to allow for drill-downs. © Copyright. All rights reserved. 533 Unit 7: Process Analytics in SAP MDG Figure 471: Configuration Wizard - Define Table Presentation The BCV cockpit allows you to configure and use your favorite content, for example, query views, dashboards, and snapshots without starting the BCV side panel or BCV dashboard from an application. To manage the missing context information from the application, the BCV cockpit can manage the context keys and provides a concept to use variants for storing the input values of BCV queries. Figure 472: Configuration Wizard - Define Chart Presentation In this step: Choose a business chart type and visualize your predefined output data. In the Chart Details you are able to configure the individual charts. 534 © Copyright. All rights reserved.  Lesson: Explaining the Side Panel/Business Context Viewer (BCV) Figure 473: Configuration Wizard - Define General Data Information about this step: The Context Key is important to tell BCV the connection between back end data and chart visualization For example: MDGMAT for material context, MDGBP for business partner context Figure 474: Configuration Center - Define Overview (1) Information about this button: For defining a layout you need to specify an existing context key as already mentioned in the Configuration Wizard. The Private checkbox is checked by default and tells BCV the overview you are configuring is not visible for other users. © Copyright. All rights reserved. 535 Unit 7: Process Analytics in SAP MDG Figure 475: Configuration Center - Define Overview (2) Explanations about this step: In the CHIP Catalog (1) You can drag & drop your desired BCV Query CHIP into the configuration panel (2). Where you can set your own parameters (3). 536 © Copyright. All rights reserved.  Unit 7 Exercise 17 Use Side Panels for Context Based Information Simulation: Use Side Panels for Context Based Information For more information on Use Side Panels for Context Based Information, please view the simulation in the lesson Explaining the Side Panel/Business Context Viewer (BCV) online in the SAP Learning Hub. Business Scenario The Business Context Viewer (BCV) can be used show context-related information in the side panel. This exercise shows you how to use BCV Side Panels prepared for the Business Partner Usage and also the Material Usage. SAP MDG 7.0 already delivers pre-configured content and BCV Clearing House Interbank Payment System (CHIPS) to be able to configure BCV applications for your own purposes. Note: In this exercise, when the values include ##, replace the characters with the number that your instructor assigned you. Task 1: View Purchasing Related Data for Material 1. Open the SAP Fiori launchpad. 2. In the area, find an existing material and search for the master data object using identifier, RM17. 3. In the result list choose the material item and see the details of this material. 4. Open the side panel of this material and choose Purchasing Overview from the drop-down menu. 5. Open the full screen view of the side panel content to verify the details. Change the display setting of the report. Task 2: View Purchasing Related Data for Business Partner 1. In the area, find an existing Business Partner and search for the master data object using identifier 17300080. 2. Choose the Business Partner and check the details. 3. Open the side panel of this Business Partner and choose Purchasing Overview from the drop-down. 4. Open the full screen view of the side panel content to verify the details. Change the display setting of the report. © Copyright. All rights reserved. 537  Unit 7 Solution 17 Use Side Panels for Context Based Information Simulation: Use Side Panels for Context Based Information For more information on Use Side Panels for Context Based Information, please view the simulation in the lesson Explaining the Side Panel/Business Context Viewer (BCV) online in the SAP Learning Hub. Business Scenario The Business Context Viewer (BCV) can be used show context-related information in the side panel. This exercise shows you how to use BCV Side Panels prepared for the Business Partner Usage and also the Material Usage. SAP MDG 7.0 already delivers pre-configured content and BCV Clearing House Interbank Payment System (CHIPS) to be able to configure BCV applications for your own purposes. Note: In this exercise, when the values include ##, replace the characters with the number that your instructor assigned you. Task 1: View Purchasing Related Data for Material 1. Open the SAP Fiori launchpad. 2. In the area, find an existing material and search for the master data object using identifier, RM17. a) Navigate to Material Governance → Manage Material - Governance. 538 © Copyright. All rights reserved.  Lesson: Explaining the Side Panel/Business Context Viewer (BCV) b) In the page of Search Materials, enter RM17 as search term for Material and choose Search. 3. In the result list choose the material item and see the details of this material. a) In the result list choose the material item and jump into the details of this material. You can open each section to see the respective information, for example Basic Data. 4. Open the side panel of this material and choose Purchasing Overview from the drop-down menu. a) Select the Side Panel and choose Purchasing Overview from the drop-down menu. 5. Open the full screen view of the side panel content to verify the details. Change the display setting of the report. © Copyright. All rights reserved. 539 Unit 7: Process Analytics in SAP MDG a) Open the full screen of this Side Panel by choosing Enlarge in Main Window. b) Use the Open Settings Dialog icon to configure this display depending on your requested view properties. c) Select the Sort tab, and select Vendor. Choose the Add button, to sort the results by Vendor. Choose OK. 540 © Copyright. All rights reserved.  Lesson: Explaining the Side Panel/Business Context Viewer (BCV) d) The purchasing items will be displayed by Vendor. Task 2: View Purchasing Related Data for Business Partner 1. In the area, find an existing Business Partner and search for the master data object using identifier 17300080. a) On the home screen of the Fiori Launchpad navigate to the app Business Partner Governance → Manage Business Partner - Governance. © Copyright. All rights reserved. 541 Unit 7: Process Analytics in SAP MDG b) In the search Business Partner page, enter the value 17300080 and choose Search to search the Business Partner with identifier which you find in the purchasing history of material RM17 in Task 1. 2. Choose the Business Partner and check the details. a) In the result list, choose the Business Partner item and jump into the details. 3. Open the side panel of this Business Partner and choose Purchasing Overview from the drop-down. a) Click on the Side Panel link, choose Purchasing Overview in the drop down menu. You will see the purchasing history for this vendor. 542 © Copyright. All rights reserved.  Lesson: Explaining the Side Panel/Business Context Viewer (BCV) 4. Open the full screen view of the side panel content to verify the details. Change the display setting of the report. a) Open the full screen of this Side Panel by choosing Enlarge in Main Window b) Use the Open Settings Dialog icon to configure this display depending on your requested view properties. © Copyright. All rights reserved. 543 Unit 7: Process Analytics in SAP MDG c) Select the Sort tab, and select Material. Choose the Add button, to sort the results by Vendor. Choose OK. d) The purchasing items will be displayed by materials and you will see that the list about material RM17 is the same as the purchasing list in Task 1. 544 © Copyright. All rights reserved.  Lesson: Explaining the Side Panel/Business Context Viewer (BCV) LESSON SUMMARY You should now be able to: Explain the Side Panel/Business Context Viewer (BCV) © Copyright. All rights reserved. 545 Unit 7: Process Analytics in SAP MDG 546 © Copyright. All rights reserved.  Unit 7 Learning Assessment 1. Which MDG disciplines are covered by application: Master Data Process Overview for Product Choose the correct answers. X A Central Governance X B Consolidation X C Mass Processing X D Data Quality Management 2. Which granularity can be defined for service level agreement? Choose the correct answers. X A Change Request Type X B Change Request Reason X C Change Request Priority X D Change Request Status 3. What is the difference in filter bar between Process Overview for Business Partner and Process Overview for Financials? Choose the correct answers. X A Process Overview for Business Partner contains Edition field, but Financials does not have. X B Process Overview for Business Partner contains Process Goal field, but Financials does not have. X C Process Overview for Financials contains Edition field, but Business Partner does not have. X D Process Overview for Financials contains Process Goal field, but Business Partner does not have. © Copyright. All rights reserved. 547 Unit 7: Learning Assessment 548 © Copyright. All rights reserved.