Salesforce-ADM-201 (1).pdf

Salesforce ADM-201 Salesforce Certified Administrator (SU22) Version: 19.0 [ To...

Salesforce ADM-201 Salesforce Certified Administrator (SU22) Version: 19.0 [ Total Questions: 234] Web: www.marks4sure.com Email: [email protected] IMPORTANT NOTICE Feedback We have developed quality product and state-of-art service to ensure our customers interest. If you have any suggestions, please feel free to contact us at [email protected] Support If you have any questions about our product, please provide the following items: exam code screenshot of the question login id/email please contact us at [email protected] and our technical experts will provide support within 24 hours. Copyright The product of each order has its own encryption code, so you should use it independently. Any unauthorized changes will inflict legal punishment. We reserve the right of final explanation for this statement. Practice Test Salesforce - ADM-201 Question #:1 User at Cloud Kicks want to see information more useful for their role on the Case page. How should an administrator make the pages more dynamic and easier to use? A. Add Component visibility filters to the Components. B. Remove fields from the record details component. C. Delete the extra component from the page. D. Include more tab components with filters. Answer: A Question #:2 An administrator has assigned a permission set group with the two-factor authentication for User Interface Logins permissions and the two-factor authentication for API Logins permission to a group of users. Which two prompts will happen when one of the users attempts to log in to Data Loader? Choose 2 answers A. Users need to connect an authenticator app to their Salesforce account. B. Users need to get a security token from a trusted network using Reset My Security Token. C. Users need to download and install an authenticator app on their mobile device. D. Users need to enter a verification code from email or SMS, whichever has higher priority. Answer: A C Question #:3 An administrator at Northern Trail Outfitters is creating a validation rule. Which two functions should the administrator use when creating a validation rule? Choose 2 answers A. Formula return type B. Error condition formula C. Error message location Pass Your Certification With Marks4sure Guarantee 1 of 89 Practice Test Salesforce - ADM-201 D. Rule active date Answer: B C Question #:4 Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue. What should the administrator use to achieve this? A. Assignment Rules B. Case Rules C. Workflow Rules D. Escalation Rules Answer: A Question #:5 The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable. Which two steps should an administrator do to troubleshoot this issue? Choose 2 answers A. Ensure that the page layout for the user's profile has been updated. B. Run the setup audit trail for the organization. C. Update the organization wide default for the object. D. Review the field level security of the field for the user profile Answer: A D Question #:6 An administrator at Dreamhouse Reality needs to Create Customized pages for the salesforce mobile app. Pass Your Certification With Marks4sure Guarantee 2 of 89 Practice Test Salesforce - ADM-201 Which two types of pages could an administrator build and customize using the Lightning App Builder? Choose 2 Answers A. User Page B. Dashboard page C. App page D. Record Page Answer: C D Question #:7 Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors. Which two tools should and administrator configure? Choose 2 answers A. Quick Action B. Outbound Message C. Approval Process D. Email Alert Action Answer: B C Question #:8 Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status. Which feature should an administrator use to fulfill this request? A. Predefined Field Values B. Global Value Picklists C. Dependent Picklists D. Validation Rules Answer: D Pass Your Certification With Marks4sure Guarantee 3 of 89 Practice Test Salesforce - ADM-201 Question #:9 An administrator at Northern Trail Outfitters is unable to add a new user in salesforce. What could cause this issue? A. The Username is not a corporate email address B. The username is less than 80 characters. C. The Username is a fake email address. D. The Username is already in use. Answer: D Question #:10 The administrator at universal containers has a screen flow that helps users create new leads. When lead source is “Search Engine”, the administrator needs to require the user to choose a specific a search engine from a picklist. If lead source is not “Search Engine”, this picklist should be hidden. How should the administrator complete this requirement? A. Assign a decision element to direct the user to a second screen to hold specific search engine only when a lead source is “Search Engine”. B. Use an assignment element, one for when lead source is “Search Engine” and one for everything else. C. Create a picklist for specific search engine, and set conditional visibility so that is only shown when lead source is “Search Engine”. D. Configure a picklist for specific search engine, and use a validation rule to conditionally show only when lead source is “Search Engine” Answer: A Question #:11 Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option in the Pass Your Certification With Marks4sure Guarantee 4 of 89 Practice Test Salesforce - ADM-201 Case Status picklist is missing. CK has asked the administrator to find a solution. Why are the support reps unable to see the Closed option in the specified piclist? A. The Case record type is missing Closed as a picklist value. B. The Close Case page layout must be used to close a case. C. The Show Closed Statuses m Case Status Field checkbox is set to the default. D. The Support Process being used omits Closed as a status choice. Answer: A Question #:12 The standard Lead Rating field has picklist values of Hot, Warm, and Cold. A list of new leads was importance without errors even though several records had the value of Unrated in the Rating field. How were these records added without error? A. The Restricted picklist checkbox was unchecked. B. Field-level security was set to Visible for all profiles. C. A global picklist value set was used to populate the picklist. D. The Add to All Record Types checkbox was selected. Answer: A Question #:13 Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile customers. Which two options should be added to the Lightning record pages to achieve this? Choose 2 answers A. Custom Component B. Highlight Panel C. Action and Recommendations D. Component Visibility Filter E. Rich Text Area Pass Your Certification With Marks4sure Guarantee 5 of 89 Practice Test Salesforce - ADM-201 Answer: A C Question #:14 A new Sales Rep at Ursa Major has a qualified lead that is ready for conversation. When using the Lead Conversion process, which two records can be Created? Choose 2 answers A. Account B. Campaign C. Case D. Contact Answer: A D Question #:15 An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment, Decision, Get Records, and Loop. What would cause this? A. The flow is a screen flow. B. The version of the flow is inactive. C. The flow is a before save flow. D. The version of the flow is activated. Answer: C Question #:16 The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases. How should the screen flow be distributed? A. Page Layout Pass Your Certification With Marks4sure Guarantee 6 of 89 Practice Test Salesforce - ADM-201 B. Component Filter C. Lightning page D. Home page Answer: C Question #:17 Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled on every Invoice record. How should an administrator ensure this requirement? A. Make the field universally required. B. Create a Process Builder to set the field. C. Define an approval process for the child. D. Require the field on the record type. Answer: C Question #:18 The administrator at DreamHouse Realty added an email quick action to the Case page layout and is unable to see the action on the case feed. Which feature must be enabled to ensure the quick action will be displayed as expected? A. Email Notifications B. Email-to-Case C. Email Alerts D. Email Templates Answer: B Question #:19 Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity Pass Your Certification With Marks4sure Guarantee 7 of 89 Practice Test Salesforce - ADM-201 records. Normally, the only field they are editing is the Stage field. Which two options should the administrator recommend to help simplify the process? Choose 2 answers A. Add a path for stage to the opportunity record page. B. Use a Kanban list view for Opportunity. C. Configure an auto launched flow for Opportunity editing. D. Create a simplified Opportunity page layout. Answer: B C Question #:20 Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity. Which tool should an administrator use to meet the requirement? A. Dynamic forms B. Path key fields C. Opportunity processes D. Workflow rules Answer: B Question #:21 Cloud Kicks has a custom object named shoe. The administrator has been asked to ensure that when a relationship is created between Account and shoe to prevent orphaned shoe records. What should the administrator do to complete this requirement? A. Create an indirect lookup B. Create an encrypted lookup C. Create a hierarchical lookup D. Create a master-detail lookup. Pass Your Certification With Marks4sure Guarantee 8 of 89 Practice Test Salesforce - ADM-201 Answer: D Question #:22 The DreamHouse Realty team has a master-detail relationship set up with open house as the parent object and visitors as the child object. What type of field should the administrator add to the open house object to track number of visitors? A. Roll-up Summary. B. Multi-select Picklist C. Cross-object formula field D. Indirect lookup Answer: C Question #:23 Northern Trail Outfitters wants emails received from customers to generate cases automatically. How should the administrator ensure that the emails are sent to the correct queue? A. Utilize a flow to identify the correct queue and assign the case. B. Use a custom email services to set the owner of the case upon creation. C. Create an Escalation Rules to send cases to the correct queue. D. Configure Email-to-Case so emails are delivered to the correct queue Answer: D Question #:24 Users at Cloud Kicks are reporting different options when uploading a custom picklist on the Opportunity object based on the kind of opportunity. Where Should an administrator update the option in the picklist? A. Fields and relationships B. Related lookup filters Pass Your Certification With Marks4sure Guarantee 9 of 89 Practice Test Salesforce - ADM-201 C. Record Type D. Picklist value sets Answer: C Question #:25 The administrator at Universal Container has created two objects: Containers_c Purchase_c, Management has requested that all container records display on purchase records in Salesforce. Which type of relationship between Containers_c and Purchase_c should satisfy the requirement? A. Roll-Up Summary field B. Formula field C. Master-detail field D. Lookup field Answer: B Question #:26 Universal Containers wants to provide reseller partners with discounted prices on the products they purchase. How should an administrator configure this requirement? A. Add a Partner_Discount_c field to the Opportunity B. Build separate reseller partner products. C. Use a different Opportunity record type. D. Create a separate PriceBook for reseller partners. Answer: D Question #:27 Cloud kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple design for one product across various stages. Which two steps should the administration configure to meet this requirement? Choose 2 answers A. Pass Your Certification With Marks4sure Guarantee 10 of 89 Practice Test Salesforce - ADM-201 A. Create a Custom Object for shoe design. B. Configure a Custom Lookup Field for shoe design on the product object. C. Add a custom master detail field for shoe design on the Product Object. D. Use the Standard Object for designs. Answer: A C Question #:28 The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff. How should an administrator configure the custom object to meet this requirement? A. Uncheck grant access using Hierarchies. B. Define a criteria-based sharing rules. C. Set the default external access to private. D. Configure an owner-based sharing rules. Answer: B Question #:29 Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days. How should the administrator complete this requirement? A. Auto - Response Rules B. Validation Rule C. Escalation Rule D. Assignment Rule Answer: D Question #:30 Pass Your Certification With Marks4sure Guarantee 11 of 89 Practice Test Salesforce - ADM-201 Universal Containers has a private sharing model for Opportunities and uses Opportunity teams. Criteria-based sharing rules a sales rep at Universal Containers leaves the company and their user record is deactivated. The rep is later rehired in V administrator activates the old user record. The user is added to the same default Opportunity teams but h no longer able records the user worked on before leaving the company. What is the likely cause? A. The stage of the Opportunity records was changed to closed lost. B. Permission sets were removed when the user was deactivated. C. The record type of the Opportunity records was changed. D. The records were manual shared with the user. Answer: D Question #:31 The administrator has created new users for ten new employees at Northern Trail Outfitters. Why are these users unable to access the account object in the Salesforce or? A. Users’ profile requires a sharing rule for Accounts. B. Users’ profile requires permission to the Account object. C. Users’ roles are low on the role hierarchy. D. Organization-wide defaults are set to private. Answer: B Question #:32 An Administrator at DreamHouse Realty wants an easier way to assign an agent capacity and skill set. Which feature should the administrator enable to meet this requirement? A. Knowledge Management. B. Omni-Channel C. Escalation Rules D. Territory Management Answer: B Pass Your Certification With Marks4sure Guarantee 12 of 89 Practice Test Salesforce - ADM-201 Question #:33 Which three aspects of standard fields should an administrator customize? Choose 3 answers A. Picklist Values B. Help Text C. Field history tracking D. Decimal Places E. Field name Answer: A B C Question #:34 Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account. How should the administrator deliver this requirement? A. An autolaunched flow on the order page that updates all open orders shipping addresses whenever the account shipping addresses changes. B. An autolaunched flow on the account page that updates all open orders shipping addresses whenever the account shipping addresses changes. C. A screen flow on the order page that lets the reps choose the updated account shipping address in all open associated orders D. A screen flow on the account page that lets the reps choose the updated account shipping address in all open associated orders Answer: B Question #:35 Once an opportunity reaches the negotiation stage at cloud kicks, The Amount fields becomes Pass Your Certification With Marks4sure Guarantee 13 of 89 Practice Test Salesforce - ADM-201 required for sales users. Sales managers need to be able to move opportunities inti this stage without knowing the amount. How should the administrator require this field during the negotiation stage for sales users but allow their managers to make changes? A. Make the field required for all users. B. Create to formula field to fill in the field for managers. C. Assign the administrator profile to the managers. D. Configure a validation rule to meet the criteria. Answer: D Question #:36 The administrator at Ursa Major Solar imported records into an object by mistake. Which two tools should be used to undo this import? Choose 2 answers A. Weekly Data Export B. Mass Delete Records C. Data Loader D. Data Import Wizard Answer: B C Question #:37 The administrator at cloud kicks has been ask to change the company’s Shoe style field to prevent users from selecting more than one style on a record. Which two steps should an administrator do to accomplish this? Choose 2 answers A. Reactivate the appropriate Shoe Style values after the field type changes. B. Select the “Choose only one value “checkbox on the pick list field. Pass Your Certification With Marks4sure Guarantee 14 of 89 Practice Test Salesforce - ADM-201 C. Back-up the Shoe Style values in existing records. D. Change the field type from a multi-select picklist field to a picklist field. Answer: B D Question #:38 A user at Northern Trail Outfitters Is having trouble logging into Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization. Which two ways should the administrator help the user log into Salesforce? A. Log in as the user to unlock the user and reset the password. B. Reset the password policies to allow the user to login. C. Reset password on the user's record detail page. D. Use the unlock button on the user's record detail page. Answer: C D Question #:39 Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000. Which feature meets this requirement? A. Key Deals B. Big Deal Alerts C. Activity Timeline. D. Performance chart. Answer: B Question #:40 The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the Pass Your Certification With Marks4sure Guarantee 15 of 89 Practice Test Salesforce - ADM-201 user’s manager. The administrator has been tasked with creating an approval process. Which are two considerations the administrator needs to review before setting up this approval process? Choose 2 answers A. Create a custom Discount field on the opportunity to capture the discount amount B. Populate the Manager standard field on the sales users’ User Detail page. C. Configure two separate approval processes. D. Allow the submitter choose the approver manually. Answer: A B Question #:41 DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generated leads for loans. DHR needs to complete the project within 30 days and has maxed out its budget for the year. Which AppExchange item should help the administrator to meet the request? A. Lightning Data B. Lightning Community C. Flow Solutions D. Bolt Solutions Answer: C Question #:42 Which item is available in a Lightning App where visibility is limited to the Salesforce Mobile App? A. Today B. Favorites C. Utility Bar. D. Home Page. Pass Your Certification With Marks4sure Guarantee 16 of 89 Practice Test Salesforce - ADM-201 Answer: C Question #:43 The administrator at Ursa Major Solar has Created a new record type for customer warranty cases which two assignments should the administrator use to display the new record type to users? Choose 2 answers A. Profile Assignment B. Role Assignment C. App Manager Assignment. D. Page layout Assignment. Answer: A D Question #:44 The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days. What should an administrator do to accomplish this request? A. Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities. B. Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that meets the requirements. C. Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop. D. Make a new Sales dashboard and add a component that shows all opportunities that meet the criteria. Answer: C Question #:45 An administrator has been asked to change the data type of an auto number to text field. What should the administrator be aware of before changing the field? A. Pass Your Certification With Marks4sure Guarantee 17 of 89 Practice Test Salesforce - ADM-201 A. Existing field values will remain unchanged. B. Existing field values will be Converted. C. Existing field values will be deleted. D. Existing auto number field to Text is prevented. Answer: A Question #:46 An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and Should be restricted from deleting any records. What should the administrator do to meet this requirement? A. Assign the standard System Administrator profile to the analytical user. B. Give the user View all access and assign them to the highest role in the role hierarchy. C. Create and assign a custom profile with Delete access removed for each object. D. Create and assign a permission set that includes Read, Create, and Edit access Answer: C Question #:47 At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion. What action should the administrator take to satisfy the request? A. Map the lead custom field to the product's product category field. B. Create a workflow to update Opportunity fields based on the lead. C. Create a custom field on the Opportunity and map the two fields. D. Configure the product categories picklist field on the product. Answer: C Question #:48 Clod Kicks has a screen flow with two questions on the same screen, but only one is necessary Pass Your Certification With Marks4sure Guarantee 18 of 89 Practice Test Salesforce - ADM-201 at a time. The administrator has been asked to show only the questions that is needed. How should an administrator complete this? A. Use a new version of the flow for each scenario. B. Use a decision element and a new screen to show the proper question C. Use a conditional visibility to hide the unnecessary question D. Use branching in the flow screen to show the proper scenario Answer: C Question #:49 AW Computing would like to improve its Case Lightning record page by including: A filtered component to display a message in bold font when a case is saved as acriticalrecord type. A quick way to update the account status from the case layout. Which two components should an administrator use to satisfy these requests? Choose 2 Answers A. Related List B. Related Record C. Record details D. Rich text Answer: A D Question #:50 Marketing users at Cloud Kicks should be able to view and edit converted leads. The administrator has assigned them permission set with the View and edit Converted Leads permission. Which two ways can the marketing users now access converted leads for editing? Choose 2 answers A. Pass Your Certification With Marks4sure Guarantee 19 of 89 Practice Test Salesforce - ADM-201 A. Find them in the global search result. B. Search the Recent Records component on the homepage. C. Utilize a list view where lead status equals Qualified. D. Use the Data Import Wizard, Answer: C Question #:51 An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and R&D. The Support organization uses public groups for Support Agents, R&D, and Managers. Support agents should be able to run Helpdesk reports, but should not be able to view R&D reports. Support managers should be able to view and edit all reports. Which two ways should these folders be shared? Choose 2 answers A. Share the R&D folder with Support Managers with Edit Access. B. Share the Helpdesk folder with Support Agents with View access. C. Share the Support Reports folder with Support Managers with Edit Access. D. hare the Support Reports folder with Support Agents with View Access. Answer: B C Question #:52 DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases. Which two solutions should an administrator use to meet this request? Choose 2 answers A. Web-to-Case B. Case Escalation C. Case Queues D. Email-to-Case Pass Your Certification With Marks4sure Guarantee 20 of 89 Practice Test Salesforce - ADM-201 Answer: A D Question #:53 Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities. The VP of Sales requested that this information be accessible on the opportunity and available for reporting. Which two options should the administrator configure to meet these requirements? Choose 2 answers A. Customize Campaign Member Role. B. Add the Campaign Member related list to the Opportunity page layout. C. Customize Campaign Role. D. Customize Opportunity Contact Role. E. Add the Opportunity Contact Role related list to the Opportunity page layout. Answer: D E Question #:54 Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status. Which Feature Should an administrator use to fulfill this request? A. Validation rules. B. Global Value Picklists C. Predefined field Values. D. Dependent Picklists. Answer: A Question #:55 Pass Your Certification With Marks4sure Guarantee 21 of 89 Practice Test Salesforce - ADM-201 Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and status while Customer Care would like to see owner, status, and contact. What should the administrator use to achieve this? A. Related Lookup Filters B. Compact Layout Editor C. Page Layout editor D. Search Layout Editor Answer: B Question #:56 The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer’s issue. What should the administrator suggest to meet these requirement? A. Auto-Response Rules B. Email Alerts C. Knowledge Articles D. Assignment Rules Answer: A Question #:57 The Client services and customer support teams share the same profile but have different permission sets. The Custom Object Retention related list needs to be restricted to the client services teamon the Lightning record page layout. What should the administrator use to fulfil this request? A. Sharing settings B. Pass Your Certification With Marks4sure Guarantee 22 of 89 Practice Test Salesforce - ADM-201 B. Page Layout Assignment C. Component Visibility D. Record Type Assignment Answer: C Question #:58 An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network. What are two considerations for this configuration? Choose 2 answers A. IP address restrictions are set on the profile or globally for the org. B. Assign single sign-on to a permission set to allow users to log in when outside the network. C. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions. D. Restrict U2F Security Keys on the user's profile to enforce login hours. Answer: A C Question #:59 Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants an enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time. How should an administrator create the dashboard without changing any sharing setting? A. Update the dashboard to folder settings to manager for the sales reps role. B. Add a filter to the dashboard to filter the opportunities by owner role. C. Build individual dashboards for profiles that need to see the enterprise results. D. Create a dashboard with the running User set as someone who can see all Opportunities Answer: C Question #:60 Pass Your Certification With Marks4sure Guarantee 23 of 89 Practice Test Salesforce - ADM-201 The marketing director at Northern Trail Outfitters has requested that the budget field is populated in order for the Lead Status field to be marked as qualified. What tool should the administrator use to fulfill this request? A. Lead Conversion. B. Require Field. C. Workflow Rule D. Validation Rule Answer: D Question #:61 An administration needs to store the ID of record type of later use in a flow. Which kind of variable should the administrator use? A. Boolean variable B. Text variable C. ID variable D. Record variable Answer: D Question #:62 Cloud Kicks is Introducing a new shoe model and wants to advertise on TV, radio, print, and social under the banner of a called New Runners. In addition, total statistics for this marketing effort need to be aggregated and visible. Which feature should the administrator use to implement this functionality? A. Junction object B. Parent campaign field C. Lookup relationship D. Master-detail relationship Pass Your Certification With Marks4sure Guarantee 24 of 89 Practice Test Salesforce - ADM-201 Answer: D Question #:63 An administrator Creates a custom text area field on the Account object and adds it to the service team's page layout. The services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it when on the Account Page How should the administrator accomplish this? A. Create a new page layout and a new section titled highlights panel. B. In the Account object manager, create a custom compact layout. C. From the page layout editor, drag the field to the highlights panel. D. Make the field required and move it to the top of the page. Answer: B Question #:64 The events manager at dream house realty has a hot lead from a successful open house that needs to become a contact with an associated opportunity. How should this be accomplished from the campaign keeping the associated campaign member history? A. Delete the lead and create a new contact and opportunity. B. Clone the lead and convert the cloned record to a contact. C. Convert the lead from the campaign member detail page. D. Add a contact from a campaign member detail page. Answer: C Question #:65 administrator at Northern Trail Outfitters is unable to add a new user in Salesforce. What could cause this issue? A. Pass Your Certification With Marks4sure Guarantee 25 of 89 Practice Test Salesforce - ADM-201 A. The username is already in use another organization. B. The username is restricted to a domain specific to my domain. C. The email address used for the username has a contact record. D. The email used for the username is not a corporate email address. Answer: A Question #:66 Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team. How should the administrator leverage Salesforce to help the team collaborate? A. Use Quick Actions to log communication. B. Configure a Chatter Public Group. C. Create a Chatter Private Group. D. Add Activity History to document tasks. Answer: C Question #:67 The business development team at Cloud Kicks thinks the account creation process has too many fields to fill out and the page feels cluttered. They have requested the administrator to simplify the process. Which automation tool should an administrator use? A. Approval process B. Workflow rule C. Flow builder D. Validation rule Answer: C Pass Your Certification With Marks4sure Guarantee 26 of 89 Practice Test Salesforce - ADM-201 Question #:68 Cloud Kicks executives have noticed the opportunity Expected revenue Field displays incorrect values. How Should the administrator correct this? A. Update the expected revenue associated with the stage. B. Adjust the forecast category associated with the stage. C. Modify the closed won value associated with the stage. D. Change the probability associated with the stage. Answer: D Question #:69 An administrator at Universal Containers is reviewing current security settings in the company's Salesforce org. What Should the administrator do to prevent unauthorized access to Salesforce? A. Disable TLS requirements for sessions. B. Enable multi factor authentication C. Customize organization wide default D. Enable caching and autocomplete on login page Answer: B Question #:70 Which two capabilities are considerations when marking a field as required in Object Manager? Choose 2 answers A. The field is not required to save records via the API on that object. B. The field is universally required to save a record on that object. C. The field is added to every page layout on that object. D. The field is optional when saving records via web-to-lead and web-to-case Pass Your Certification With Marks4sure Guarantee 27 of 89 Practice Test Salesforce - ADM-201 Answer: B C Question #:71 AW Computing (AWC) occasionally works with independent contractors, who the company stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accuracy of the record. What should AWC use to track Contacts? A. Use a partner community to track the Contacts. B. Create a new Contact record for each agency. C. Create a Junction object to track many-to-many relationship. D. Enable Contacts to multiple Accounts. Answer: D Question #:72 What should an administrator use as an identifier when importing and updating records from a separate financial system? A. Auto-Number field? B. External ID C. Rich text field D. Record ID Answer: B Question #:73 The administrator at AW Consulting has created a custom picklist field. Business users have requested that it be a text field. The administrator attempts to change the field type but, is unable to because it is referenced by other functionalities. Which functionality is preventing the field type from being changed? A. Formula fields B. Pass Your Certification With Marks4sure Guarantee 28 of 89 Practice Test Salesforce - ADM-201 B. Record types C. Visualforce D. Javascript Answer: D Question #:74 An administrator gets a rush request from Human Resources to remove a user’s access to Salesforce Immediately. The user is part of a hierarchy field called Direct Manager. What should the administrator do to fulfil the request? A. Freeze the user to prevent them from logging in while removing them from being referenced in the Direct Manager field. B. Deactivate the user and delete any records where they are referenced in the Direct Manager field. C. Change the user’s profile to read-only while removing them from being referenced in the Direct Manager Field. D. Delete the user and leave all records where they referenced in the Direct Manager Field without changes. Answer: A Question #:75 Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box. Which three of the standard objects are available to an administrator considering a support use case? Choose 3 answers A. Contract B. Case C. Ticket D. Request Pass Your Certification With Marks4sure Guarantee 29 of 89 Practice Test Salesforce - ADM-201 E. Account Answer: A B E Question #:76 Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the reps have a boarder view of data than expected and can see all cases on their groups dashboards. What could be Causing reps to have inappropriate access to data on dashboards? A. Dashboard Filters B. Dashboard Subscriptions C. Dynamic Dashboards D. Public Dashboards. Answer: C Question #:77 Which two objects are customizable the Stage Setup Flow? Choose 2 answers A. Leads B. Campaigns C. Opportunities D. Campaign Members Answer: A C Question #:78 The Call centre manager in Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status and owner. What should an Administrator add to the dashboard to fulfil the request? A. Dashboard Filter Pass Your Certification With Marks4sure Guarantee 30 of 89 Practice Test Salesforce - ADM-201 B. Bucket column C. Dashboard component D. Combination Chart Answer: A Question #:79 The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal. What dashboard component will effectively show this number and the proximity to the total goal as a single value? A. Table B. Stacked Bar C. Donut D. Gauge Answer: D Question #:80 The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to ‘Audited’, they would like the system to automatically update the Audited date field on the account with today’s date. Which tool should the administrator use to complete this automation? A. Approval process B. Formula Field C. Flow Builder D. Validation Rule Answer: C Pass Your Certification With Marks4sure Guarantee 31 of 89 Practice Test Salesforce - ADM-201 Question #:81 Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated. Which automation solution should an administrator use to meet this request? A. Lightning Web Component B. Approval Process C. Workflow Field Update D. Process Builder Answer: D Question #:82 Sales reps miss key fields when filling out on opportunity record through the process. Reps need to move forward Win unable to enter previous stage. Which three options should the administrator use to address this need? Choose Three answers A. Enable guided selling. B. Use Validation Rules. C. Configure Opportunity Path. D. Use Flow to mark fields required. E. Mark fields required on the page layout. Answer: B C D Question #:83 Dreamhouse Realty agents are double-booking open house event nights. The evet manager wants to event submission process to help agents fill in event details and request dates. How should an administrator accomplish the request? Pass Your Certification With Marks4sure Guarantee 32 of 89 Practice Test Salesforce - ADM-201 A. Create a workflow role to update the Event Date Field. B. Create an approval process on the Campaign object. C. Create a sharing rule so that other agents can view events. D. Create a campaign for agents to request event dates. Answer: D Question #:84 Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product. What should an administrator do to satisfy this requirement? A. Create a queue and a criteria-based sharing rule. B. Create a predefined case team and an assignment rule. C. Create a user-based sharing rule and an ad-hoc case team. D. Create an auto-response rule and a public group. Answer: B Question #:85 Which tool should an administrator use to review recent configuration changes made in their org? A. Critical Updates B. Debug logs C. Setup Audit Trail D. Field History Tracking Answer: C Question #:86 Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage. Pass Your Certification With Marks4sure Guarantee 33 of 89 Practice Test Salesforce - ADM-201 What should the administrator recommend? A. SMS Response B. Web-to-Case C. Email-to-Case D. Omni-Channel Answer: B Question #:87 What are two considerations an administrator should keep in mind when working with Salesforce objects? Choose 2 answers A. Custom and standard objects have standard fields. B. Standard objects are included with Salesforce. C. A new standard object can be created. D. Only standard objects support master-detail relationships. Answer: A B Question #:88 A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator to reset their password. Which two options should the administrator consider when resetting the user’s password? Choose 2 answers A. Resetting the password will change the user’s password policy. B. Single sign-on users can reset their own passwords using the forgot password link. C. Resetting a locked-out user’s password automatically unlocks the user’s account. D. After resetting a password, the user may be required to activate their device to successfully log in to Salesforce. Answer: C D Question #:89 Northern Trail Outfitters has a custom quick action on Account that creates a new Case. Pass Your Certification With Marks4sure Guarantee 34 of 89 Practice Test Salesforce - ADM-201 How should an administrator make the quick action available on the Salesforce mobile app? A. Create a custom Lightning App with the action. B. Modify compact Case page layout to include the action. C. Include the action in the Salesforce Mobile Navigation menu. D. Add the Salesforce Mobile and Lightning Experience action to the page layout. Answer: D Question #:90 Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role. How Should the administrator share records owned by sales team A with Sales team B? A. Hierarchical sharing B. Use Manual sharing C. Criteria based sharing D. Owner based sharing Answer: D Question #:91 The Administrator at Universal Container wants to add branding to salesforce. Which two considerations should the administrator keep in mind? Choose 2 Answers A. Only one theme can be active at a time, and a theme applies to the entire org. B. Themes apply to salesforce classic and to the salesforce mobile app. C. Up to 150 custom themes can be created, modified, or cloned from the built-in themes. D. Chatter external users see the built-in Lightning theme only. Answer: A C Question #:92 Pass Your Certification With Marks4sure Guarantee 35 of 89 Practice Test Salesforce - ADM-201 An Administrator supporting global team of salesforce users has been asked to configure the company settings Which two options should the administrator configure? Choose 2 Answers A. Login Hours B. Password Policy C. Default Language D. Currency Local Answer: C D Question #:93 Ursa Major Solar wants to assist users with a guided expense report process to simplify submissions, routing, and authorizations. Which two tools should an administrator use to build this solution? Choose 2 answers A. Validation Rule B. Flow Builder C. Approval Process D. Quick Action Answer: B C Question #:94 Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce. Which field type should an administrator use to capture coordinates? A. Geolocation B. Geofence C. Custom address Pass Your Certification With Marks4sure Guarantee 36 of 89 Practice Test Salesforce - ADM-201 D. External lookup Answer: A Question #:95 The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing. Which two features should the administrator configure? Choose 2 answers A. Sales Quotes B. Opportunity List View C. Forecasting D. Opportunity Stages Answer: A C Question #:96 Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts. Which three password policies should an administrator configure? Choose 3 answers A. Maximum invalid login attempts B. Prohibited password values C. Require use of Password Manager App D. Password complexity requirements E. Number of days until expiration Answer: A D E Question #:97 Pass Your Certification With Marks4sure Guarantee 37 of 89 Practice Test Salesforce - ADM-201 Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and wants to share all cross-sell opportunities with a team of subject matter experts in their organisation. The company has different roles, and the organisation wide default opportunity is set to private. How should the administrator accomplish this? A. Add the subject matter experts to a public group and give them access to records with a criteriabased sharing rule. B. Change the organisation-wide default for opportunity from private to public Read/Write to open up access for subject matter experts. C. Enable territory management, assign the subject matter experts to the same territory, and give them access to the records with manual sharing. D. Create a new role for the subject matter experts and give them access to the records with the owner-based sharing rule Answer: A Question #:98 Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns. How should an administrator deliver this information? A. Design a standard Campaign report and add the value Won Opportunities in Campaign field. B. Perform periodic data job to update campaign records. C. Create a roll-up summary field on Opportunity to Campaign. D. Add a Total Value Field on campaign and use a workflow rule to update the value when an opportunity is won. Answer: A Question #:99 Universal Container wants to increase the security of their org by requiring stricker user passwords. Which two of the following should an administrator configure? Choose 2 answers Pass Your Certification With Marks4sure Guarantee 38 of 89 Practice Test Salesforce - ADM-201 A. Password different then username B. Prevent common words C. Minimum password length. D. Password complexity requirement. Answer: C D Question #:100 An administrator has reviewed an upcoming critical update. How should the administrator proceed with activation of the critical update? A. Activate the critical update in a sandbox. B. Allow the critical update to auto-activate. C. Activate the critical update in production. D. Allow the critical update to auto-activate in a sandbox. Answer: A Question #:101 Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on. How should the administrator improve on the current implementation? A. Reduce the number of case status values to five. B. Create a Screen Flow that shows only the correct values for status and surface the flow in the utility bar of the console. C. Review which status choices are needed for each record type and create support processes for each that is necessary. D. Edit the status choices directly on the record type. Answer: C Pass Your Certification With Marks4sure Guarantee 39 of 89 Practice Test Salesforce - ADM-201 Question #:102 Universal Containers requires a different Lightning page to be displayed when Accounts are viewed in the Sales Console and in the Service Console. How should an administrator meet this requirement? A. Update page layout assignments. B. Define multiple record types. C. Assign Lightning pages as app default. D. Create different user profiles. Answer: C Question #:103 Which tool should an administrator use to identify and fix potential session vulnerabilities? A. Field History Tracking B. Setup Audit Trail C. Security Health Check D. Organization-Wide Defaults Answer: C Question #:104 Universal Containers administrator has been asked to create a many-to-many relationship between two existing custom objects. Which two steps should the administrator take when enabling the many-to-many relationship? Choose 2 answers A. Create a junction with a custom object. B. Create two master detail relationships on the new object. C. Create two lookup relationships on the new object. D. Create URL fields on a custom object. Pass Your Certification With Marks4sure Guarantee 40 of 89 Practice Test Salesforce - ADM-201 Answer: A B Question #:105 Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account. How should the administrator recommend automating this business process? A. Create a workflow rule with an outbound message. B. Set up a scheduled process in Process Builder. C. Configure a scheduled flow in flow Builder. D. Use a process to update the account when it is edited Answer: A Question #:106 Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen flow collect name, email and shoe preference. which two things should the administrator do to display the screen flow? Choose 2 answers A. Create a tab and add the screen flow to the page. B. use a flow element and add the screen flow to the record page. C. Add the flow in the utility bar of the console D. install an app from the AppExchange Answer: A B Question #:107 Dream house realty needs to use consistent picklist values in the category field on accounts and cases, with values respective to record types. Pass Your Certification With Marks4sure Guarantee 41 of 89 Practice Test Salesforce - ADM-201 Choose 2 options A. Multi-select picklist B. Dependent picklist C. Global picklist D. Custom picklist Answer: C D Question #:108 AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant. What should the administrator configure to make it easier for teams to collaborate with the same customer? A. Enable and configure standard opportunity teams with splits. B. Enable account teams and show the users how to set up a default account team. C. Create a queue for each team and assign account ownership to the queue. D. Propose the users manually share all their accounts with their teammates. Answer: B Question #:109 Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than two hours to an urgent Case queue and alert the support manager. Which feature should an administrator configure to meet this requirement? A. Case Escalation Rules B. Case Dashboard Refreshes C. Case Scheduled Report D. Case Assignment Rules Pass Your Certification With Marks4sure Guarantee 42 of 89 Practice Test Salesforce - ADM-201 Answer: D Question #:110 The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-Lead form on their website. They want to send different Message based on the Lead Industry Field Value. What Should an administrator configure to meet this requirement? A. Use Validation rule to trigger workflow to email to Lead. B. Configure an auto response rule to email the lead. C. Add a public group and process builder to email the lead. D. Create an assignment rule to email the lead Answer: B Question #:111 Cloud kicks want to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal. What feature should the administrator use to meet this requirement? A. Stages B. Splits C. Queues D. List Views Answer: B Question #:112 The administrator at Clod Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report, They want to reference fields from the associated contact record. What should the administrator do to pull contact fields into the Custom report? Pass Your Certification With Marks4sure Guarantee 43 of 89 Practice Test Salesforce - ADM-201 A. Configure formula fields on event to populate contact information B. Edit the custom Event report type and add fields related via lookup. C. Create a new report type with event as the primary object and Contact as a related object. D. Use a dashboard with filters to show Event and Contact data as requested. Answer: B Question #:113 The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign. Which two solutions should the administrator use to modify the picklist field values? Choose 2 answers A. Add the Campaign Member Statuses related list to the Page Layout. B. Edit the picklist values for the Campaign Status in object Manager. C. Mass modify the Campaign Member Statuses related list. D. Modify the picklist value on the Campaign Member Statuses related list Answer: A B Question #:114 Cloud kicks has the organization-wide sharing default set to private on the shoe object. The sales manager should be able to view a report containing shoe records for all of the sales reps on their team. Which 3 items should the administrator configure to provide appropriate access to the report? Choose 3 answers A. Custom report type. B. Folder access C. Report subscription D. Field level security Answer: B D Pass Your Certification With Marks4sure Guarantee 44 of 89 Practice Test Salesforce - ADM-201 Question #:115 Executives at Cloud Kicks have reported that their dashboards are showing inaccurate data. The administrator has discovered been changing the source reports. Which two actions should the administrator take to preserve the integrity of the source reports? Choose 2 answers A. Create a new report folder with viewer access. B. Move the dashboard to the user’s private folder. C. Move the dashboard reports to the view-only folder. D. Change the dashboard to be a dynamic dashboard Answer: A C Question #:116 Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed lost. How should an administrator configure this requirement? A. Select the requirement checkbox next to the loss reason field on the page layout. B. Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank. C. Check the required checkbox on the Loss Reason field in Object Manger. D. Configure a workflow rule to display an error if Loss Reason is blank Answer: B Question #:117 Northern Trail outfitters has hired interns to enter Leads into Salesforce and has requested a way to is identify these new records from existing Leads. What approach should an administrator take to meet this requirement? A. Set up Web-to-Lead form the interns use. Pass Your Certification With Marks4sure Guarantee 45 of 89 Practice Test Salesforce - ADM-201 B. Define a record type and assign it to the interns. C. Create a separate Lead Lightning App. D. Update the active Leas Assignment Rules. Answer: B Question #:118 An administrator created a record trigger flow to update contacts. How should the administrator reference the values of the active record the flow is running on? A. Use the {!Contact.Id} global variable. B. Use the {!Account.Id} record variable. C. Use the $Record global variable. D. Use the Get Records element to find the Id. Answer: C Question #:119 What will happen to the Chatter post in this situation? A. The pending Chatter post will be canceled. B. The pending Chatter post will be sent on the 10th of the month C. The pending Chatter post will be will be paused. D. The pending Chatter post will be sent in 30 days. Answer: D Question #:120 Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and has 12 months. How Should the Administrator Address this requirement? A. Set the Fiscal Year to Custom and the starting month as February. B. Pass Your Certification With Marks4sure Guarantee 46 of 89 Practice Test Salesforce - ADM-201 B. Set the Fiscal Year to Custom and the duration to 4 quarters. C. Set the Fiscal Year to Standard and the starting month as February. D. Set the Fiscal Year to Standard and the duration to 12 months. Answer: C Question #:121 AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record. What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine? A. Ensure the Market Segment field on the Lead is mapped to right field on Account. B. Ensure Account has a field that has the exact same name as the new Lead field. C. Write a Validation Rule to ensure the Account has a value in that field. D. Write a record-triggered flow to copy the custom field from Lead to Account. Answer: D Question #:122 An Administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won and another task after 60 days to check in with the customer. which two automation tools should the administrator use? Choose 2 answers A. process builder B. workflow Rule C. Field Update D. Outbound Message Answer: A C Question #:123 Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities. Pass Your Certification With Marks4sure Guarantee 47 of 89 Practice Test Salesforce - ADM-201 What should an administrator configure to provide these insights? A. Campaign Hierarchy. B. Campaign Influence C. Map Custom Lead Fields D. List Email Activities Answer: B Question #:124 Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message. Which Solution Should be administrator suggest to meet this requirement? A. Prebuilt Quick Texts B. Prebuilt Email Templates. C. Prebuilt Flow Templates. D. Prebuilt Auto-Responses. Answer: D Question #:125 The administrator at Cloud Kicks has created an approval process for time off requests. Which two automated actions are available to be added as part of the approval process? Choose 2 answers A. Field Update B. Chatter Post C. Auto launched Flow D. Email Alert Answer: A D Question #:126 An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 Pass Your Certification With Marks4sure Guarantee 48 of 89 Practice Test Salesforce - ADM-201 days. The file should include the Opportunity Name, ID, Close Date, and Amount. How should the administrator export this file? A. Data Export Wizard. B. Data Import Wizard. C. Data Export Wizard. D. Data Loader. Answer: D Question #:127 Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value Field. What feature should an administrator use to meet this request? A. Detail Column B. Bucket Column C. Group Rows D. Filter Logic Answer: B Question #:128 Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected. How should the administrator accomplish this goal? A. Make Lead Source a dependent picklist to the Opportunity stage field. B. Configure a validation rule requiring Lead Source when the stage is set to closed won. C. Change the Opportunity stage field to read only on the page layout. D. Modify the Opportunity stage a dependent picklist to the Lead source field. Answer: B Pass Your Certification With Marks4sure Guarantee 49 of 89 Practice Test Salesforce - ADM-201 Question #:129 At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well. Which are two considerations for enabling this functionality? Choose 2 answers A. Collaboration groups are created automatically for every department. B. Object layouts should be configured to include the groups related list. C. The Add Record action must be configured in the group publisher. D. An administrator needs to create a group to enable record sharing Answer: C D Question #:130 New Leads needs to be routed to the correct sales person based on the lead address. How should the administrator configure this requirement? A. Create formula field. B. Use lead assignment rules. C. Assign with an escalation rule. D. Configure a validation rule Answer: B Question #:131 An administrator installed a managed package that contains a permission set group. The permission set group that was installed includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records. What should the administrator do to control Delete access? A. Use a muting permission set with a permission set group to mute selected permissions. B. Create a new permission set that has Delete access deselected for the objects. Pass Your Certification With Marks4sure Guarantee 50 of 89 Practice Test Salesforce - ADM-201 C. Create a new role that prevents Delete permissions from rolling up to the users. D. Edit the profile for the users to remove Delete access from the objects. Answer: A Question #:132 When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be launched. Which automation tool should an administrator use to build this discount calculator screen? A. Flow Builder B. Workflow Rule C. Platform Event D. Process Builder Answer: A Question #:133 Northern Trail Outfitters has hired interns to enter Leads Into Salesforce and has requested a way to identify these new records from existing Leads. What approach should an administrator take to meet this requirement? A. Create a separate Lead Lightning App. B. Define a record type and assign it to the interns. C. Set up Web-to-Lead for the interns' use. D. Update the active Lead Assignment Rules. Answer: B Question #:134 Support agent at Cloud Kicks are spending too much time finding resources to solve cases. The agents need a more efficient way to find documentation and similar cases from the Case page layout. Pass Your Certification With Marks4sure Guarantee 51 of 89 Practice Test Salesforce - ADM-201 How should an administrator meet this requirement? A. Create a custom object to capture popular case resolutions. B. Use an interview flow to capture Case details. C. Direct users to Global Search to look for similar cases. D. Configure Knowledge with articles and data categories. Answer: C Question #:135 New leads need be routed to the correct Sales person based on the lead address. A. Configure validation rule B. Use lead assignment rule C. Create a formula field D. Assign with an escalation rule Answer: B Question #:136 Northern Trail Outfitters has a new flow that automatically sets the field values when a new account is created. That the flow is launched by a process, But the flow is not working properly. What should administrator do to identify the problem? A. Use the native debug feature in the flow builder. B. Review debug logs with the login level. C. View the setup audit Trail and review for errors. D. Setup Email logs and review the send error log. Answer: A Question #:137 The administrator at Aw Computing wants Account Details, related list and chatter feeds to each appear on separate tabs when reviewing an account. Which type of page should the administrator create? A. Lightning app page. B. Pass Your Certification With Marks4sure Guarantee 52 of 89 Practice Test Salesforce - ADM-201 B. Lightning page Tab. C. Lightning record page. D. Lightning page Component. Answer: B Question #:138 Dreamhouse Reality just announced its new home concierge offering. This product is unlike anything the company has offered in the past and follows a different business model. What Should the administrator Configure to meet this requirement? A. Create a quick action. B. Create a new approval process. C. Create a new sales process. D. Create a new Opportunity product. Answer: C Question #:139 An administrator at Cloud Kicks has a flow in production that is supposed to create new records. However, no new records are being created. What could the issue be? A. The flow is read only. B. The flow is inactive. C. The flow URL is deactivated. D. The flow trigger is missing. Answer: B Question #:140 Universal Containers requires that when an Opportunity is closed won, all other open opportunities on the same account must be marked as closed lost. Pass Your Certification With Marks4sure Guarantee 53 of 89 Practice Test Salesforce - ADM-201 Which automation solution should an administrator use to implement this request? A. Quick Action B. Workflow Rule C. Flow Builder D. Outbound Message Answer: C Question #:141 Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases. Which two users are able to fulfill this request? Choose 2 answers A. A user with Read Permission on account. B. A user with manager role above the agent. C. A user with the System Administrator profile. D. A user with the Manage Cases Permission Answer: C D Question #:142 The sales manager at cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation. What should administrator use to fulfill the requirement? A. Delegated approver B. Two step Approval process C. Approval history related list D. Delegated Administrator Pass Your Certification With Marks4sure Guarantee 54 of 89 Practice Test Salesforce - ADM-201 Answer: A Question #:143 How should an administrator support this request? A. Use process builder to capture the daily average on each opportunity. B. Add Formula Fields to track Stages on each Opportunity. C. Run the Opportunity Stage Duration report. D. Refresh weekly reporting snapshots for Closed Opportunities. Answer: C Question #:144 Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues. How should the administrator configure Salesforce to capture the expiration date of the warranty? A. Use a formula as the default value of the warranty Expiration Date field. B. Create a formula field to display l year from the warranty purchased. C. Add a validation rule to ensure the Expiration Date field is populated. D. Include the warranty Expiration Date field on the mobile page layout. Answer: B Question #:145 Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value every Friday evening. UC has several hundred open cases at any given time. What should the administrator use to complete this request? A. Use a record trigger flow. B. Use a scheduled process builder. C. Pass Your Certification With Marks4sure Guarantee 55 of 89 Practice Test Salesforce - ADM-201 C. Use a Roll-Up summary. D. Use a scheduled flow Answer: D Question #:146 At cloud kicks sales reps use discounts on the opportunity record to help win sales on products. When an opportunity is won, they then have to manually apply the discount up the related opportunity products. The sales manager has asked if three is a way to automate this time consuming task. What should the administrator use to deliver this requirement? A. Flow Builder B. Approval Process C. Prebuild Macro. D. Formula field Answer: A Question #:147 The sales team at Ursa Major Solar has asked the administrator to automate an outbound message. What should the administrator utilize to satisfy the request? A. Process builder B. Task assignment C. Workflow rule D. Flow builder Answer: D Question #:148 Pass Your Certification With Marks4sure Guarantee 56 of 89 Practice Test Salesforce - ADM-201 Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked administrator to help sales reps prioritize and close more deals. the administrator configure to help with these issues? A. Einstein Activity Capture B. Einstein Opportunity Scoring C. Einstein Search Personalization Einstein Lead Scoring Answer: B Question #:149 Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The Services team also wants to use Opportunity to track installation. All three teams will need to use different fields and stages. How Should the administrator configure this requirement? A. Create three sales processes. Create three record types and one page layout. B. Create one sales process. Create three record types and three page layouts. C. Create three sales processes. Create three record types and three page layouts. D. Create one sales process. Create one record type and three page layouts. Answer: C Question #:150 Users at Cloud Kicks want to be able to create a task that will repeat every two weeks. What should an administrator do to meet the requirement? A. Enable Creation of Recurring Tasks. B. Flow to create recurring tasks. C. Workflow rule to create recurring tasks. D. Turn on Recurring Activities. Answer: A Question #:151 Pass Your Certification With Marks4sure Guarantee 57 of 89 Practice Test Salesforce - ADM-201 Cloud Kicks (CK) has new administrator who is asked to put together a memo detailing salesforce uses to budget for upcoming license purchases. Where Should the administrator go to find out what type of licenses CK Has purchased and how many are available. A. Search for licenses types in setup. B. User Licenses Related List in Company information. C. User Management settings in setup. D. Usage based entitlement related list in company information. Answer: B Question #:152 The administrator at Ursa Major Solar has created a custom report type and built a report for sales operation team. However, none of the user are able to access the report. Which two options could cause this issue? Choose 2 Answers A. The custom report type is in development. B. The user’s profile is missing view access. C. The org has reached its limit of custom report types. D. The report is saved in a private folder Answer: B D Question #:153 An administrator is planning to use Data Loader to mass import new records to a custom object from a new API. What will the administrator need to do to use the Data Loader? A. Add a permission set that allows them to import data. B. Append their security token at the end of their password to login. Pass Your Certification With Marks4sure Guarantee 58 of 89 Practice Test Salesforce - ADM-201 C. Use the Data Import Tool to mass import custom object records. D. Reset their password and their security token. Answer: D Question #:154 Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value of their Opportunities. What should an administrator suggest to meet this request? A. Define a new Stage picklist value. B. Create a custom field on Opportunity. C. Configure Forecasting support. D. Make the field editable on page layouts Answer: D Question #:155 Cloud Kicks wants to update a screen flow so that if the checkbox field High Value Customer is set to true, the first screen is skipped and the user is directed to the second screen. How should the administrator configure the decision element? A. Use the equals operator and {!$GlobalConstant.True} as the value. B. Use the equals operator and “High Value Customer” as the value. C. Use the contains operator and {!$GlobalConstant.False} as the value. D. Use the contains operator and “High Value Customer” as the value Answer: A Question #:156 Universal Containers has three separate lines of business. Each line has specific fields that must be displayed to users. However, the fields needed by the sales team are different than the fields needed by the service team. How should the administrator configure this requirement? A. Create two record types, each with 3 page layouts. Pass Your Certification With Marks4sure Guarantee 59 of 89 Practice Test Salesforce - ADM-201 B. Create one record type with six Page Layouts. C. Create three record types, each with 2 page layouts. D. Create six record types, each with 1 page layout. Answer: C Question #:157 A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool should the administrator utilize to import the records to salesforce? A. Dataloader.io B. Data Loader C. Manual Import D. Data Import Wizard Answer: D Question #:158 An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing. What should the administrator do to meet the deadline without increasing the budget? A. Train someone on the sales and marketing teams to build dashboards. B. Check the AppExchange for prebuilt Solution that can be easily customized. C. Hire a Consultant to build the custom dashboards. D. Build the dashboards manually to meet the deadline. Answer: B Question #:159 The administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get transferred to the appropriate service representative within 5 hours. VIP Customers have access to support 24 hours a day. Pass Your Certification With Marks4sure Guarantee 60 of 89 Practice Test Salesforce - ADM-201 How should this be configured? A. Assignment Rules. B. Business Hours. C. Case Queues D. Escalation Rules Answer: A Question #:160 Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation. Which feature should an administrator use to fulfill this requirement? A. Assignment Rule B. Case Escalation Rule C. Omni-Channel Supervisor D. Formula Field Answer: B Question #:161 When a cloud kicks Opportunity closes, the company would like to automatically create a renewal opportunity. Which two automation tools should an administrator use to accomplish this request? Choose 2 answers A. Approval Process B. Flow Builder C. WorkFlow Rule D. Process Builder Pass Your Certification With Marks4sure Guarantee 61 of 89 Practice Test Salesforce - ADM-201 Answer: B Question #:162 Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab? A. Object Permissions B. App Permissions C. Pig wide Defaults D. Tab Settings Answer: D Question #:163 Northern trail Outfitter wants to use contract hierarchy in its or to display contact association. What should the administrator take into consideration regarding the contact hierarchy? A. Contacts displays in the contact hierarchy are limited to record-level access by User. B. Contact Hierarchy is limited to only 3,000 contacts at one time. C. Customizing hierarchy columns changes the recently viewed Contacts list view. D. Sharing setting are ignored by contacts displayed in the Contact Hierarchy. Answer: A Question #:164 Which two solutions could an administrator find on the AppExchange to enhance their organization? Choose 2 answers A. Communities B. Consultants C. Components D. Customers Pass Your Certification With Marks4sure Guarantee 62 of 89 Practice Test Salesforce - ADM-201 Answer: A C Question #:165 An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000. What should the administrator configure to meet this requirement? A. Set up Big Deal Alerts for the amount. B. Enable Opportunity Update Reminders C. Opportunity warning in Kanban View. D. Key Deals component on the homepage Answer: A Question #:166 Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options. What should an administrator configure to meet these requirements? A. Validation rules that ensure that users are entering accurate sales stage information. B. Different page layouts that control the picklist values for the opportunity types. C. Public groups to limit record types and sales processes for opportunities. D. Separate record types and Sales processes for the different types of opportunities. Answer: D Question #:167 Dreamhouse realty wants to offer a form on its experience cloud site where inspectors will submit findings from a property inspection. Which feature should an administrator place on the page to fulfill this requirement? Pass Your Certification With Marks4sure Guarantee 63 of 89 Practice Test Salesforce - ADM-201 A. Related List B. Autolaunched Flow C. Record Detail D. Screen Flow Answer: A Question #:168 When users log in to Salesforce via the user interface, which two settings does the system check for authentication? Choose 2 answers A. The user’s Two-Factor Authentication for API Logins permission B. The role IP address restrictions C. The user’s profile login hours restrictions D. The user’s Two-Factor Authentication for User Interface Logins permission Answer: A B Question #:169 A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is. Which tool should an administrator use to accomplish this? A. Data Loader B. Mass Transfer Tool C. Data Import Wizard D. Dataloader.io Answer: B Question #:170 Pass Your Certification With Marks4sure Guarantee 64 of 89 Practice Test Salesforce - ADM-201 What should an administrator use as an identifier when importing and updating records from a separate system? A. Rich Text field B. Record ID C. Auto-Number field D. External ID Answer: D Question #:171 The administrator at Ursa Major Solar has been asked to change the work Item and Project Custom Object Relationship from a master detail to a Lookup. Which Scenario Could prevent the administrator from fulfilling this requirement? A. A junction object is required to support the lookup. B. The lookup field in all the records contains a value. C. The Look-Up field is required for Saving Records. D. Roll-Up summary field sexist on the master object. Answer: D Question #:172 The VP of sales at Universal Containers wants to prevent members of the sales team from changing an opportunity to a date in the past. What should an administrator configure to meet this requirement? A. Assignment Rule B. Validation Rule C. Field-Level Security D. Approval Process Answer: B Pass Your Certification With Marks4sure Guarantee 65 of 89 Practice Test Salesforce - ADM-201 Question #:173 Cloud kicks intends to protect with backups by using the data by using the data export Service. Which two considerations should the administrator remember when Scheduling the export? Choose 2 Answers. A. Metadata Backups are limited a sandbox refresh intervals. B. Data Backups are limited to weekly or monthly intervals. C. Data export service should be run from a sandbox. D. Metadata backups must be run via a separate process. Answer: A B Question #:174 Universal Container wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find the deal records via a search. What options should the administ