Salesforce ADM-201 Exam Questions PDF
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This document contains Salesforce ADM-201 exam questions covering topics such as standard objects, sharing, and user permissions. Sample questions explore how to manage users, records, and access controls within a Salesforce organization. Topics covered include sharing rules and organization-wide defaults.
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Salesforce ADM-201 Salesforce Certified Administrator Version: 8.0 Salesforce ADM-201 Exam Topic 1, Volume A QUESTION NO: 1 Inline editing updates the field when A. The field is saved/updated B. When the record is saved/updated...
Salesforce ADM-201 Salesforce Certified Administrator Version: 8.0 Salesforce ADM-201 Exam Topic 1, Volume A QUESTION NO: 1 Inline editing updates the field when A. The field is saved/updated B. When the record is saved/updated C. When the return key is pressed D. None of the above Answer: B Explanation: QUESTION NO: 2 If a company opts to use Custom Fiscal Years, they cannot use the standard forecasting option. A. True B. False Answer: A Explanation: QUESTION NO: 3 Which of the following are not standard objects? A. Opportunities "Pass Any Exam. Any Time." - www.actualtests.com 2 Salesforce ADM-201 Exam B. Solutions C. Job Applicants D. Accounts E. Campaigns Answer: C Explanation: QUESTION NO: 4 Which of the following are part of the Service Cloud offering? A. Opportunities B. Knowledge C. Entitlements D. Campaigns E. Quotes Answer: B,C Explanation: QUESTION NO: 5 Locale settings control how users view date formats, time formats and number formats. "Pass Any Exam. Any Time." - www.actualtests.com 3 Salesforce ADM-201 Exam A. True B. False Answer: A Explanation: QUESTION NO: 6 If the company locale is set to US English, all users will have a default locale of US English and this cannot be changed. A. True B. False Answer: B Explanation: QUESTION NO: 7 If your company's fiscal year follows the Gregorian calendar, you must use Custom Fiscal Years. A. True B. False Answer: B Explanation: QUESTION NO: 8 "Pass Any Exam. Any Time." - www.actualtests.com 4 Salesforce ADM-201 Exam In order to enable multi-currency feature in Salesforce, you must A. Contact Salesforce.com B. Check the Enable Multi-currency checkbox in your Chatter profile C. Operate your business in at least two different countries D. You cannot enable this feature once you've implemented Salesforce. Answer: A Explanation: QUESTION NO: 9 Which feature effectively allows you to "lock" the converted amount on closed opportunities? A. Locale B. Company Profile C. Multi-currency D. Advanced Currency Management E. None of the above Answer: D Explanation: QUESTION NO: 10 "Pass Any Exam. Any Time." - www.actualtests.com 5 Salesforce ADM-201 Exam User interface settings are global settings and apply to all users of an org. A. True B. False Answer: A Explanation: QUESTION NO: 11 Which of the following are true about List Views? A. Save list views for future use. B. Specify which groups of users have access to the list view. C. Print list views. D. Follow records and view related Chatter posts. E. Export List View data to Excel F. All of the above Answer: A,B,C,D Explanation: QUESTION NO: 12 A _________ defines a collection of settings and permissions that determines what users can see in the user interface, and what they can do. "Pass Any Exam. Any Time." - www.actualtests.com 6 Salesforce ADM-201 Exam A. Role B. Chatter feed C. Profile D. Company Profile Answer: C Explanation: QUESTION NO: 13 Which of the following is not a standard Profile? A. System Administrator B. Read only C. Marketing Director D. Partner Portal User E. Standard Administrator Answer: C,D,E Explanation: QUESTION NO: 14 A user with a Chatter Free User profile has access to records in Salesforce such as Accounts and Contacts. "Pass Any Exam. Any Time." - www.actualtests.com 7 Salesforce ADM-201 Exam A. True B. False Answer: B Explanation: QUESTION NO: 15 Standard profile permissions cannot be edited. A. True B. False Answer: A Explanation: QUESTION NO: 16 System administrators can modify tab settings for custom profiles (Default On, Default Off and Hidden). A. True B. False Answer: A Explanation: QUESTION NO: 17 "Pass Any Exam. Any Time." - www.actualtests.com 8 Salesforce ADM-201 Exam If a user leaves your company, the system administrator should do the following to prevent future access to the Salesforce org. A. Delete their user record B. De-activate their user record C. Delete any accounts or contacts owned by that user D. None of the above Answer: B Explanation: QUESTION NO: 18 An active user record consumes a license. A. True B. False Answer: A Explanation: QUESTION NO: 19 A system administrator can opt to lock users out of the Salesforce org if they exceed a certain number of failed login attempts. A. True B. "Pass Any Exam. Any Time." - www.actualtests.com 9 Salesforce ADM-201 Exam False Answer: A Explanation: QUESTION NO: 20 Where can a system administrator go if they are trying to determine why a user cannot log in to Salesforce? (Choose all that apply.) A. The Login History related list on the user's record B. The user's profile C. Manage Users | Login History D. Call salesforce.com Support Answer: A,C Explanation: QUESTION NO: 21 What should a system administrator use to disable an application for a group of users? A. Sharing Rules B. Web tabs C. Page layouts D. Profiles "Pass Any Exam. Any Time." - www.actualtests.com 10 Salesforce ADM-201 Exam E. Roles Answer: D Explanation: QUESTION NO: 22 To prevent a user from logging into the Salesforce org outside normal business hours, the System Administrator would do this in: A. The user record B. The user's profile record C. Network settings D. The role hierarchy E. None of the above Answer: B Explanation: QUESTION NO: 23 If a user tries to login outside the IP range specified in their profile, the result will be. A. They will be logged in as normal B. They will have to reset their password C. They will be prompted to activate their computer "Pass Any Exam. Any Time." - www.actualtests.com 11 Salesforce ADM-201 Exam D. They will be denied access E. None of the above Answer: D Explanation: QUESTION NO: 24 When a user logs in the first time to Salesforce, the following takes place (Choose all that apply.) A. A cookie is placed in the browser B. Pop ups are automatically disabled C. Their IP address is added to a trusted list D. They are prompted to answer a security question Answer: A,C Explanation: QUESTION NO: 25 The system administrator needs to prevent telesales teams from logging into Salesforce outside of the office. How will he/she do this? A. There is no way to do this B. Setup | Security Controls | Network Access and specify the team's range of IP addresses "Pass Any Exam. Any Time." - www.actualtests.com 12 Salesforce ADM-201 Exam C. Add the range of IP addresses to the team's profile(s) D. Contact salesforce.com as this feature must be enabled Answer: C Explanation: QUESTION NO: 26 Permission sets can replace the need for profiles. A. True B. False Answer: B Explanation: QUESTION NO: 27 Only 1 permission set can be assigned to a user. A. True B. False Answer: B Explanation: QUESTION NO: 28 "Pass Any Exam. Any Time." - www.actualtests.com 13 Salesforce ADM-201 Exam Used to set the default levels of access for users to records they do not own. A. Organization Wide Defaults B. Roles Hierarchy C. Profiles D. Sharing Rules E. Manual Sharing Answer: A Explanation: QUESTION NO: 29 If a user has public read-only access to records [that he/she does not own], the following are true. A. The user can view the record but not edit it B. The user can view and delete the record, but not edit it C. The user can change the owner of the record D. The user can search for the record E. The user can report on the record Answer: A,D,E Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 14 Salesforce ADM-201 Exam QUESTION NO: 30 If there are any users in the organization that shouldn't have view access to Account records, the OWD for Accounts should be set to A. Public Read Only B. Public Read/Write/Transfer C. Private D. None of the above Answer: C Explanation: QUESTION NO: 31 In a private sharing model, the following can be used when Role Hierarchy alone isn't sufficient when providing record access to users (Choose all that apply.) A. Forecasting B. Sharing rules C. Manual Sharing D. Teams (Account, Sales and Case) E. Apex Triggers Answer: B,C,D Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 15 Salesforce ADM-201 Exam QUESTION NO: 32 Criteria-based sharing rules allow administrators to share records based on field values rather than record ownership. A. True B. False Answer: A Explanation: QUESTION NO: 33 Public groups can be used to simplify the creation of sharing rules for Administrators. A. True B. False Answer: A Explanation: QUESTION NO: 34 Public groups can be any combination of other public groups, users, roles and ________. A. Profile B. Roles & subordinates C. Managers D. "Pass Any Exam. Any Time." - www.actualtests.com 16 Salesforce ADM-201 Exam None of the above Answer: B Explanation: QUESTION NO: 35 Sales reps at AW Computing need assistance from product managers when selling certain products. Product managers do not have access to Opportunities but need to gain access when assisting on a specific deal. How can the system administrator accomplish this? A. Notify the product manager using opportunity update reminders B. Use similar opportunities to show opportunities related to the product manager C. Enable account teams and allow users to add the product manager D. Enable sales teams and allow users to add the product manager Answer: D Explanation: QUESTION NO: 36 Manual sharing allows administrators to grant one-off access to individual records, users cannot grant this access even if they own the record. A. True B. False Answer: B Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 17 Salesforce ADM-201 Exam QUESTION NO: 37 Who can manually share records? A. The record owner B. The record owner's manager C. The record owner's manager's manager D. The system administrator E. All of the above F. None of the above Answer: E Explanation: QUESTION NO: 38 If Field Level Security prevents a user from viewing the Credit Card field on the Opportunity record, the user will also be prevented from seeing this field (Choose all that apply.) A. In a related list B. In search results C. In reports D. In list views E. "Pass Any Exam. Any Time." - www.actualtests.com 18 Salesforce ADM-201 Exam All of the above F. None of the above Answer: E Explanation: QUESTION NO: 39 The following can be done by a System Admin to a standard field. A. Change the field label B. Add help text C. Add/edit values of a picklist D. Delete the field E. All of the above F. None of the above Answer: A,B,C Explanation: QUESTION NO: 40 Use a __________ picklist to filter the values of one picklist based on the value of another picklist. A. Controlling B. "Pass Any Exam. Any Time." - www.actualtests.com 19 Salesforce ADM-201 Exam Multi-select C. Dependent D. Independent Answer: A Explanation: QUESTION NO: 41 A checkbox can be the controlling field to a dependent picklist. A. True B. False Answer: A Explanation: QUESTION NO: 42 AW Computing needs to track the manufacturer and model for specific computers and laptops. How can the system administrator ensure that manufacturer selected influences the values available for model. A. Create a multi-select picklist field that includes both manufacturers and models. B. Create a lookup field from the manufacturer object to the model object C. Create a manufacturer field as a controlling picklist and the model as a dependent picklist D. Create a manufacturer field as the dependent picklist and the model as the controlling picklist. "Pass Any Exam. Any Time." - www.actualtests.com 20 Salesforce ADM-201 Exam Answer: C Explanation: QUESTION NO: 43 Lookup fields allow users to select a record from another object during data entry, creating a parent-child relationship. A. True B. False Answer: A Explanation: QUESTION NO: 44 Which of the following are true about formula fields? A. They are read-only B. They will not display on record edit pages C. They will not display on record detail pages D. They are not searchable E. They will not display on reports Answer: A,B,D Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 21 Salesforce ADM-201 Exam QUESTION NO: 45 A cross object formula references fields from parent objects. A. True B. False Answer: A Explanation: QUESTION NO: 46 Page layouts are assigned to _____________. A. Users B. Profiles C. Roles D. Roles & subordinates Answer: B Explanation: QUESTION NO: 47 Use ____________ to filter or segment picklist values based on the user's profile. A. Record Types B. "Pass Any Exam. Any Time." - www.actualtests.com 22 Salesforce ADM-201 Exam User Profiles C. Role Hierarchy D. Business Processes E. Field Level Security Answer: A Explanation: QUESTION NO: 48 Which of the following objects support business processes? A. Cases B. Opportunities C. Campaigns D. Knowledge Answer: A,B Explanation: QUESTION NO: 49 When creating a sales process, the System Administrator will be modifying/filtering the values of the __________ field. A. Amount "Pass Any Exam. Any Time." - www.actualtests.com 23 Salesforce ADM-201 Exam B. Stage C. Next Steps D. Status E. Close Date Answer: B Explanation: QUESTION NO: 50 The system administrator has been asked to create a way to track Shipments of products to customers. Shipments should be closely tied to the Opportunity record and there may be more than one shipment record per Opportunity and the Opportunity should be required (i.e. Users cannot save a Shipment record without associating it to an Opportunity). The system administrator should create. A. A cross object formula displaying Opportunity ID on the Shipment record B. A Master - Detail relationship on the Shipment object to the Opportunity object C. A lookup relationship on the Opportunity object to the Shipment object D. A lookup relationship with a lookup filter from Opportunity to Shipment Answer: B Explanation: QUESTION NO: 51 In order to create a many-to-many relationship between two objects, a junction object must be created. This junction object will have a Master-Detail relationship to both objects. "Pass Any Exam. Any Time." - www.actualtests.com 24 Salesforce ADM-201 Exam A. True B. False Answer: A Explanation: QUESTION NO: 52 To enable Field History Tracking for an object, the system administrator must also add the related list to the page layout. A. True B. False Answer: A Explanation: QUESTION NO: 53 In order to update records using the Data Loader, what field must be present in the csv file? A. Owner B. Salesforce ID C. Record Owner D. Object Name Answer: B "Pass Any Exam. Any Time." - www.actualtests.com 25 Salesforce ADM-201 Exam Explanation: QUESTION NO: 54 You will need a security token to access Salesforce via (Choose all that apply.) A. Import Wizard B. Data Loader C. Salesforce for Outlook D. All of the above Answer: B,C Explanation: QUESTION NO: 55 The Data Loader can de-duplicate records during import. A. True B. False Answer: B Explanation: QUESTION NO: 56 In order to import Opportunity records into Salesforce, a system administrator may use the Import Wizard. "Pass Any Exam. Any Time." - www.actualtests.com 26 Salesforce ADM-201 Exam A. True B. False Answer: B Explanation: QUESTION NO: 57 What should a system administrator consider before importing a set of records into Salesforce. A. The import file should include a record owner for each record B. Validation rules are not triggered when importing data using the import wizard C. Data should be de-duplicated in the import file prior to import D. Currency field values will default to the personal currency of the record owner Answer: A,C Explanation: QUESTION NO: 58 Which of the following can be used to create a back up of data from Salesforce? A. Weekly Data Export B. Data Loader C. Import Wizard "Pass Any Exam. Any Time." - www.actualtests.com 27 Salesforce ADM-201 Exam D. Reports E. Dashboards Answer: A,B,D Explanation: QUESTION NO: 59 Deleted records will be stored in the Recycle Bin for up to 15 days. A. True B. False Answer: A Explanation: QUESTION NO: 60 Which report type provides a simple list of data with no subtotals? A. Matrix B. Summary C. Tabular D. Custom E. Standard "Pass Any Exam. Any Time." - www.actualtests.com 28 Salesforce ADM-201 Exam Answer: C Explanation: QUESTION NO: 61 Use Custom Summary Formulas to create calculated summaries on numerical fields in _________ and ________ reports. A. Tabular and Summary B. Custom and Standard C. Summary and Matrix D. Matrix and Tabular Answer: C Explanation: QUESTION NO: 62 Which statement about custom summary formulas is true? A. Reports can be grouped by a custom summary formula result B. Custom summary formulas can reference a formula field within a report C. Custom summary formulas can reference another custom summary formula D. Custom summary formulas can be used in a report built from a custom report type Answer: B,D "Pass Any Exam. Any Time." - www.actualtests.com 29 Salesforce ADM-201 Exam Explanation: QUESTION NO: 63 The following are true about scheduling and emailing reports. A. The running user determines whose data is visible on the report. B. The running user must have access to the folder in which the report is saved. C. All email recipients must have access to the same folder. D. The report is emailed within 30 minutes of the Preferred Start Time E. All of the above Answer: E Explanation: QUESTION NO: 64 A Dashboard is a visual representation of data from multiple reports and (Choose all that apply.) A. Is comprised of up to 20 components B. Displays data from standard reports C. Has a running user to determine what data is visible D. Displays data as of the last time the dashboard was refreshed E. Always shows up to date data "Pass Any Exam. Any Time." - www.actualtests.com 30 Salesforce ADM-201 Exam F. Can be scheduled to be refreshed and emailed automatically Answer: A,C,D,F Explanation: QUESTION NO: 65 Users can post a static image of a component to the dashboard feed, a user feed or a group feed, this feature is called A. Dashboard Component Snapshot B. The Running User C. Chatter Groups D. Dashboard Component E. Dynamic Dashboards Answer: A Explanation: QUESTION NO: 66 Dynamic Dashboards allow data to be displayed by the user viewing it, rather than by a specified running user - eliminating the need to create the same dashboard for multiple users. A. True B. False "Pass Any Exam. Any Time." - www.actualtests.com 31 Salesforce ADM-201 Exam Answer: A Explanation: QUESTION NO: 67 A Sales VP wishes to view Dashboard data by region within his territory - what feature will allow this? A. Dynamic Dashboards B. Dashboard Filters C. Dashboard Snapshots D. This is not possible Answer: B Explanation: QUESTION NO: 68 The System Administrator has been asked to ensure an email goes out to Sales Ops when an opportunity is closed notifying them of the closed deal. What evaluation criteria will the system admin use for the workflow rule? A. When a record is created B. When a record is created or updated C. When a record is created/updated and didn't previously meet the trigger criteria D. None of the above "Pass Any Exam. Any Time." - www.actualtests.com 32 Salesforce ADM-201 Exam Answer: C Explanation: QUESTION NO: 69 The support team has asked the System Administrator to automate the notification of a customer's support plan ending - they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record). What will the system administrator do? A. Create a workflow rule with a time-based trigger to fire 30 days before the Support Plan Expiration Date and use an email action to notify the assigned Support Rep B. Create a workflow rule with an immediate action to email the Support rep but with a due date of 30 days before the Support Expiration Date C. Create an Apex trigger to fire 30 days before Support Plan Expiration Date and use an email action to notify the assigned Support Rep D. This cannot be done Answer: A Explanation: QUESTION NO: 70 The system administrator was testing workflow rules and needs to delete pending time-based workflow actions. How can he/she do this? A. Delete the workflow rule B. Deactivate the workflow rule C. Delete the actions in the Time-based Workflow queue "Pass Any Exam. Any Time." - www.actualtests.com 33 Salesforce ADM-201 Exam D. Reset passwords for all users of the org E. None of the above Answer: C Explanation: QUESTION NO: 71 What feature would a system administrator implement to allow AW Computing's prospects/customers to complete a form on the corporate website and have that data automatically become a lead in Salesforce? A. Auto Response Rules B. Assignment Rules C. Web-to-Lead D. Escalation Rules Answer: C Explanation: QUESTION NO: 72 When a Lead is converted, an Account, Contact and _______ record are created. A. Lead B. Case C. "Pass Any Exam. Any Time." - www.actualtests.com 34 Salesforce ADM-201 Exam Campaign D. Opportunity Answer: D Explanation: QUESTION NO: 73 Queues can be made up of the following A. Users B. Public Groups C. Roles D. Profiles E. External Chatter Users Answer: A,B,C Explanation: QUESTION NO: 74 Assignment rules allow Leads and Cases to be automatically assigned to users and queues based on criteria defined by the system administrator. A. True B. False "Pass Any Exam. Any Time." - www.actualtests.com 35 Salesforce ADM-201 Exam Answer: A Explanation: QUESTION NO: 75 The system administrator needs to ensure that all Leads coming from the website are assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson and all other leads are assigned to Phil Smith. The system administrator will A. Create 3 assignment rules B. Create 1 assignment rule with multiple criteria entries C. Create an assignment rule and 2 workflow rules D. Use workflow rules to accomplish this Answer: B Explanation: QUESTION NO: 76 Auto response rules can be used to send an automated yet tailored response to customers based on the information they provide via the Web-to-lead form. A. True B. False Answer: A Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 36 Salesforce ADM-201 Exam QUESTION NO: 77 When Chatter is enabled in an org, the following happens (Choose all that apply.). A. The Chatter app is added to the Force.com app menu B. The Chatter tab is added to all standard apps C. Accounts, Contacts, Cases, Leads and Opportunities are enabled for Chatter D. All users are added to the All Chatter group E. All of the above Answer: A,B,C Explanation: QUESTION NO: 78 The Chatter Free license gives users the ability to access People, Profiles, Groups and Files as well as (Choose all that apply.) A. Make posts B. View comments C. Upload files D. Join groups E. View records Answer: A,B,C,D Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 37 Salesforce ADM-201 Exam QUESTION NO: 79 Chatter External license allow users outside the company to join public Chatter groups. A. True B. False Answer: B Explanation: QUESTION NO: 80 Who can invite Chatter customers into a Chatter group? A. The system admin B. Group owner C. All Chatter users D. None of the above Answer: A,B Explanation: QUESTION NO: 81 Folders are used to organize the following (Choose all that apply.) A. Dashboards "Pass Any Exam. Any Time." - www.actualtests.com 38 Salesforce ADM-201 Exam B. Reports C. Documents D. Email templates E. All of the above F. None of the above Answer: E Explanation: QUESTION NO: 82 The _______ determines if a user can read, create and edit Contact records, the __________ determines if he can see/edit contact records owned by his subordinates. A. Role, Profile B. OWD, Sharing rules C. Sharing rules, Role Hierarchy D. Profile, Role Answer: D Explanation: QUESTION NO: 83 The page layout allows users to see the Next Steps field on an Opportunity record, Field Level Security dictates that the field is hidden, how will the field appear to the user? "Pass Any Exam. Any Time." - www.actualtests.com 39 Salesforce ADM-201 Exam A. The field will be hidden from the user B. The field will be read only C. The field will be visible and editable to the user D. None of the above Answer: A Explanation: QUESTION NO: 84 Record types specify the following elements. A. Picklist values B. Page layouts C. Business processes D. All of the above E. None of the above Answer: D Explanation: QUESTION NO: 85 Which objects support business processes? "Pass Any Exam. Any Time." - www.actualtests.com 40 Salesforce ADM-201 Exam A. Opportunities B. Leads C. Campaigns D. Accounts E. Solutions F. Cases G. Contacts Answer: A,B,E,F Explanation: QUESTION NO: 86 Lead assignment rules assign leads to owners and queues based on the criteria the system admin specifies within the rule. A. True B. False Answer: A Explanation: QUESTION NO: 87 Which of the following are actions triggered by workflow rules? "Pass Any Exam. Any Time." - www.actualtests.com 41 Salesforce ADM-201 Exam A. Email B. Task C. Field update D. Record update E. Record creation F. Outbound message G. Time trigger Answer: A,B,C,F Explanation: QUESTION NO: 88 Will two different users get the same search results on searching for a common keyword? A. Yes B. No Answer: B Explanation: QUESTION NO: 89 If a lead is converted without a value in the company field, what happens? "Pass Any Exam. Any Time." - www.actualtests.com 42 Salesforce ADM-201 Exam A. A Business Account is created B. A Person Account is created C. You will be prompted to decide whether to create a Person or a Business Account D. Nothing Answer: B Explanation: QUESTION NO: 90 An Approval Process begins when a record is: A. Created B. Saved C. Edited D. Submitted for Approval Answer: D Explanation: QUESTION NO: 91 Time based workflow can be triggered every time a record is created or edited A. True "Pass Any Exam. Any Time." - www.actualtests.com 43 Salesforce ADM-201 Exam B. False Answer: B Explanation: QUESTION NO: 92 When you add a custom object tab, all of the following will be accessible with the object EXCEPT A. Recent Items B. Sidebar Search C. Added to New Link/Create New Object Drop Down D. Custom Object Reports Answer: D Explanation: QUESTION NO: 93 When you Delete a lead from a campaign, it deletes the lead record itself. A. True B. False Answer: B Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 44 Salesforce ADM-201 Exam QUESTION NO: 94 Which of the following SF applications enables organizations to speed and streamline all phases of sales? A. SF ideas B. SF content C. SF Automation D. SF Customer service and support Answer: C Explanation: QUESTION NO: 95 All of the following objects may have a queue EXCEPT A. Accounts B. Cases C. Leads D. Custom Objects Answer: A Explanation: QUESTION NO: 96 "Pass Any Exam. Any Time." - www.actualtests.com 45 Salesforce ADM-201 Exam You can use standard reports when creating Dashboards A. True B. False Answer: B Explanation: QUESTION NO: 97 Who can select the "sharing" button on Account and Opportunity records? A. The Record Owner, System Administrator, and a User shared to the record B. The Record Owner, a User shared to the record, and any User above the Record Owner in the Role Hierarchy C. The Record Owner, a User above the Record Owner, and the System Administrator D. The Record Owner and System Administrator Answer: C Explanation: QUESTION NO: 98 YOU are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker? A. They will not be able to complete the installation process as they have reached the maximum "Pass Any Exam. Any Time." - www.actualtests.com 46 Salesforce ADM-201 Exam number of custom tabs B. They will not be able to complete the installation process as they have reached the maximum number of custom objects C. The installation will succeed D. The installation will succeed, but only the reports, Answer: A Explanation: QUESTION NO: 99 Your organization is a US-based company with a default currency of US Dollars. As a sales rep, your personal currency set to British Pounds. You create an opportunity with a currency in British Pounds. The administrator updates the currency conversion rates. Which of the following best describes what happens to the amount of your British-Pound-based opportunity? A. The overall opportunity amount does not change but the converted amount in a report does. B. The overall opportunity amount and converted amount in a report changes C. Only newly created opportunities reflect the change D. Only historically created opportunities reflect the change Answer: A Explanation: QUESTION NO: 100 Custom Links can be used for the following: "Pass Any Exam. Any Time." - www.actualtests.com 47 Salesforce ADM-201 Exam A. Launching an External URL B. Running an S Control C. Running a report D. All of the Above Answer: D Explanation: Topic 2, Volume B QUESTION NO: 101 It is possible to share a custom object record manually A. True B. False Answer: A Explanation: QUESTION NO: 102 You can customize the Opportunity Stage History related list on an Opportunity Page Layout. A. True B. False "Pass Any Exam. Any Time." - www.actualtests.com 48 Salesforce ADM-201 Exam Answer: B Explanation: QUESTION NO: 103 Is possible to view a forecast based on all of the following EXCEPT: A. Territory B. Product Family C. Date Range D. Sales Team Answer: D Explanation: QUESTION NO: 104 Which of the following does a Profile control? A. Username and Password B. Role level access C. Read, Create, Edit, and Delete permissions D. Sharing rules Answer: C Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 49 Salesforce ADM-201 Exam QUESTION NO: 105 If a lead, with a single marketing campaign is converted, the campaign information will map to the newly created contact and opportunity record automatically A. True B. False Answer: A Explanation: QUESTION NO: 106 Related Lists display the many side of a one-to-many relationship A. True B. False Answer: A Explanation: QUESTION NO: 107 Case Assignment Rules are based on elapsed time A. True B. False "Pass Any Exam. Any Time." - www.actualtests.com 50 Salesforce ADM-201 Exam Answer: A Explanation: QUESTION NO: 108 Which of the following are true about Master/Detail relationship in custom objects? A. Sharing is inherited from parent B. Child needs to be manually deleted when parent is deleted C. Only child fields are available for reporting D. Lookup field child is required Answer: A,D Explanation: QUESTION NO: 109 When test driving an application on the AppExchange Directory, it is not possible to view the S- Control configurations of that application A. True B. False Answer: B Explanation: QUESTION NO: 110 "Pass Any Exam. Any Time." - www.actualtests.com 51 Salesforce ADM-201 Exam Validation rules may evaluate an opportunity line item against the opportunity it's associated with A. True B. False Answer: A Explanation: QUESTION NO: 111 An S-Control may be all of the following EXCEPT: A. HTML B. XML C. URL D. Snippet Answer: B Explanation: QUESTION NO: 112 If a profile does not have access to an application, that profile will also not have access to the tabs and objects of that application A. True B. False "Pass Any Exam. Any Time." - www.actualtests.com 52 Salesforce ADM-201 Exam Answer: B Explanation: QUESTION NO: 113 Which type of field cannot have universal requiredness? A. Lookup B. Text C. Email D. Number Answer: A Explanation: QUESTION NO: 114 Custom Web Tab may consist of all the following EXCEPT: A. A URL B. A URL that passes salesforce.com data like an organization's name C. An S-Control D. An S-Control snippet Answer: B Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 53 Salesforce ADM-201 Exam QUESTION NO: 115 Custom lead fields can be mapped to which sets of objects in salesforce.com? A. Account, Contact, Opportunity, or Campaigns B. Account, Contact, or Opportunity C. Account or Contact Only D. Contact or Opportunity Only Answer: B Explanation: QUESTION NO: 116 You can map a custom lead field to only one of the following objects at a single instance? (Choose all that apply.) A. Account B. Contacts C. Cases D. Opportunities Answer: A,B,D Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 54 Salesforce ADM-201 Exam QUESTION NO: 117 Once a field is hidden from a Profile using 'Field Level Security', a User associated to that Profile can still see the field using the following: A. List Views B. Reports C. Search D. None of the above, the user cannot see the field at all Answer: D Explanation: QUESTION NO: 118 Is it possible to relate a person account to a contact on a business account. A. True B. False Answer: B Explanation: QUESTION NO: 119 How is the expected revenue calculated in the opportunity? A. Amount multiplied by the total price of all opportunity line items "Pass Any Exam. Any Time." - www.actualtests.com 55 Salesforce ADM-201 Exam B. The sales price on any line item times the probability of the opportunity C. Opportunity Amount multiplied by the probability D. Amount multiplied by the discount percent Answer: C Explanation: QUESTION NO: 120 A custom lookup field can be added to create a relationship between a standard object and which of the following objects? A. Users and Custom Objects B. Leads, Accounts, Contacts and Custom Objects C. Users, Custom Objects and Campaigns D. Custom Objects, Contract and Campaigns Answer: A Explanation: QUESTION NO: 121 Assume the Organization Wide default sharing is set to private for all objects and no sharing rules have been created. You have two users in the Sales Rep Role, can they view each other's data? A. Yes "Pass Any Exam. Any Time." - www.actualtests.com 56 Salesforce ADM-201 Exam B. No Answer: B Explanation: QUESTION NO: 122 Based solely on the role hierarchy a manager can do all of the following EXCEPT: A. View, edit, delete, and transfer his/her and his/her subordinates records B. Extend sharing on both his/her and his/her subordinate's records C. View all folders his/her Subordinate has access to, i.e., Reports, Documents, and Email Templates D. View records his subordinate does not own but can view Answer: C Explanation: QUESTION NO: 123 When you delete a parent record, you will also delete the child record if that child record has a lookup relationship to the deleted record: A. True B. False Answer: B Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 57 Salesforce ADM-201 Exam QUESTION NO: 124 Which action must be taken to view contacts associated with a case in the console? A. The related lists of the case page layout must be modified B. The custom links of the case page layout must be modified C. The related object of the case page layout must be modified D. The mini page layout of the case page layout must be modified Answer: D Explanation: QUESTION NO: 125 All fields on the Approval page layout are available to view on the Approval History related list A. True B. False Answer: B Explanation: QUESTION NO: 126 The formula editor may be used all of the following places EXCEPT: A. S-Control "Pass Any Exam. Any Time." - www.actualtests.com 58 Salesforce ADM-201 Exam B. Formula Field C. Default Values on Standard Fields D. Workflow Field Updates Answer: C Explanation: QUESTION NO: 127 All of the following are types of AppExchange Applications EXCEPT: A. Composite B. Client C. Provisional D. Native Answer: C Explanation: QUESTION NO: 128 All of the following are true about Default Sales Teams EXCEPT: A. Default Sales Teams are configured on a user record B. Default Sales Teams may be added manually to an opportunity record "Pass Any Exam. Any Time." - www.actualtests.com 59 Salesforce ADM-201 Exam C. Default Sales Teams may be added automatically to an opportunity D. Default Sales Teams may be added manually to an account record Answer: A Explanation: QUESTION NO: 129 Which one does NOT apply to Custom Formula Fields? A. Custom Formula Fields can reference other formula fields B. Custom Formula Fields can reference standard fields C. Custom Formula Fields can reference custom fields D. Custom Formula Fields can calculate across objects Answer: A Explanation: QUESTION NO: 130 Users can be deleted from salesforce.com A. True B. False Answer: B "Pass Any Exam. Any Time." - www.actualtests.com 60 Salesforce ADM-201 Exam Explanation: QUESTION NO: 131 When configuring Customizable Forecasting, you can set which of the following Forecast Dates for determining which opportunities contribute to the forecast? A. Opportunity Close Date Only B. Product Date Only C. Schedule Date Only D. Commit Date E. Opportunity Close Date, Product Date, Schedule Date Answer: A Explanation: QUESTION NO: 132 Select the best component to use if you want to list the top five sales performers on a dashboard. A. Chart B. Table C. Metric D. Gauge "Pass Any Exam. Any Time." - www.actualtests.com 61 Salesforce ADM-201 Exam Answer: B Explanation: QUESTION NO: 133 Custom formula fields are recalculated: A. Nightly B. Every twenty minutes C. Once per user session D. Each time a user views the record Answer: D Explanation: QUESTION NO: 134 What are the opportunity defaults when converting a lead to an opportunity? A. Stage Defaults to first option in the picklist, close date defaults to the last day in the quarter, and the amount defaults to blank B. Stage defaults to first option in the picklist, close date defaults to 3 months from conversion date, and amount defaults to blank C. User defines amount, close date, and stage upon conversion D. None of the above Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 62 Salesforce ADM-201 Exam Explanation: QUESTION NO: 135 How many other fields may a custom lead field be mapped to when converting a lead? A. One custom field B. Two custom fields C. Three custom fields D. Custom lead fields cannot be mapped Answer: C Explanation: QUESTION NO: 136 Folders are used to manage: A. Either Reports, Price Books, Documents. or Email templates B. Either Reports, Dashboards, Documents, or Products C. Either Reports, Dashboards, Documents, or Email templates D. Either Reports, Dashboards, Documents, or Other Folders Answer: C Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 63 Salesforce ADM-201 Exam QUESTION NO: 137 Is it possible for a Page layout to be associated with a Record Type. A. True B. False Answer: A Explanation: QUESTION NO: 138 Which of the following object relationships is NOT allowed? A. Standard object as the "master" and a custom object as the detail B. Custom object as the master" and a standard object as the detail C. Custom object as a lookup to a standard object D. Custom object as a lookup to a custom object Answer: B Explanation: QUESTION NO: 139 All of the following actions may take place on a Workflow Rule EXCEPT: A. Outbound API message "Pass Any Exam. Any Time." - www.actualtests.com 64 Salesforce ADM-201 Exam B. Update Field C. Create a Task D. Create an Event Answer: D Explanation: QUESTION NO: 140 All of the following may be used when updating a record using the AppExchange Data Loader EXCEPT: A. External Id B. Parent External Id C. Record Id D. Record Number Answer: D Explanation: QUESTION NO: 141 Record Type may determine the default value of a picklist field. A. True B. False "Pass Any Exam. Any Time." - www.actualtests.com 65 Salesforce ADM-201 Exam Answer: A Explanation: QUESTION NO: 142 With Client Management enabled, when a lead is converted without a value in the company field, it becomes a person account. A. True B. False Answer: A Explanation: QUESTION NO: 143 The Campaign ROI Analysis Report uses which of the following calculations to determine the ROI percentage for a campaign? A. Total Amount of Opportunities / Expected Revenue B. Amount of Won Opportunities / Budgeted Cost C. Expected Revenue / Budgeted Cost D. (Amount of Won Opportunities minus Actual Cost) / Actual Cost Answer: D Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 66 Salesforce ADM-201 Exam QUESTION NO: 144 You can use standard reports when creating A. True B. False Answer: B Explanation: QUESTION NO: 145 The difference between an opportunity record type and a sales process is: A. The sales process controls the stage field, the record type controls all other picklist fields B. The record type controls the stage field, the sales process controls all other picklist fields C. The record type controls the picklist fields D. The sales process controls all picklist fields Answer: A Explanation: QUESTION NO: 146 An S-Control may be used in all of the following ways EXCEPT: A. Dashboard Component B. Custom Button "Pass Any Exam. Any Time." - www.actualtests.com 67 Salesforce ADM-201 Exam C. Custom Link D. Import Wizard Answer: D Explanation: QUESTION NO: 147 Assets are related to which of the following sets of objects? A. Opportunities, Products, Cases, Accounts, and Contacts B. Products, Cases, Accounts, and Contacts C. Cases, Contracts, Accounts, and Contacts D. Opportunities, Cases, and Accounts E. Opportunity Line Items, Cases, Accounts, and Contacts Answer: B Explanation: QUESTION NO: 148 All of the following may be uploaded to the AppExchange Directory EXCEPT: A. Custom Tabs B. Custom Fields on Custom Objects "Pass Any Exam. Any Time." - www.actualtests.com 68 Salesforce ADM-201 Exam C. Custom Fields on Standard Objects D. Custom Assignment Rules Answer: C Explanation: QUESTION NO: 149 Which objects can be customized for history tracking? A. Solutions, Cases, Leads and Opportunities B. Cases, Leads, Solutions, Contracts, and Custom Objects C. Campaigns, Contracts, Custom Objects, and Solutions D. Opportunities, Leads, and Contracts Answer: B Explanation: QUESTION NO: 150 Fields hidden using Field Level Security are subject to Data Validation Rules. A. True B. False Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 69 Salesforce ADM-201 Exam Explanation: QUESTION NO: 151 You have Read Only access to an account, can you add a task or event to the account? A. True B. False Answer: B Explanation: QUESTION NO: 152 Custom Formula fields do Not support which of the following functional expression? A. Adding multiple records together B. If/then/else conditional statements C. Clickable image buttons D. Combine text strings together Answer: C Explanation: QUESTION NO: 153 A service portal user may close their cases using Suggested Solutions in the self service portal. "Pass Any Exam. Any Time." - www.actualtests.com 70 Salesforce ADM-201 Exam A. True B. False Answer: A Explanation: QUESTION NO: 154 Default values are available for standard text fields A. True B. False Answer: B Explanation: QUESTION NO: 155 All of the following are true about Opportunity Pipeline and Forecast reporting EXCEPT: A. Pipeline reports may include omitted opportunities from the forecast B. Forecasts may be overridden C. Pipeline reports may be overridden D. Opportunity stages may be used to determine the forecast category of an opportunity Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 71 Salesforce ADM-201 Exam Explanation: QUESTION NO: 156 Recent Item and Look up Hover Views use the: A. Sidebar B. Edit Page C. List Views D. Related Lists Answer: A Explanation: QUESTION NO: 157 Name one place where inline Editing is not currently possible. (Choose 2 answers) A. List Views B. Related Lists C. Edit Page D. All of the above Answer: B,C Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 72 Salesforce ADM-201 Exam QUESTION NO: 158 Searches and Filters that take a long time may be cancelled? A. True B. False Answer: A Explanation: QUESTION NO: 159 What information does the Company Profile Hold? A. Language, Locale, and Time Zone B. Licenses, Storage and Used Space C. Fiscal Year D. Forecasting E. None of the above Answer: A,B,C Explanation: QUESTION NO: 160 What information may be updated on the Company Profile? "Pass Any Exam. Any Time." - www.actualtests.com 73 Salesforce ADM-201 Exam A. Language, Locale, and Time Zone B. Fiscal Year C. Primary Contact and Address Information D. Forecasting E. All of the above Answer: A,B,C Explanation: QUESTION NO: 161 Standard Fiscal Years are periods that follow Gregorian calendar, but can start on the first day of any month of the year. A. True B. False Answer: A Explanation: QUESTION NO: 162 Custom Fiscal years are for companies that break down their fiscal years, quarters, and weeks in to custom fiscal periods based on their financial planning requirements. A. True B. "Pass Any Exam. Any Time." - www.actualtests.com 74 Salesforce ADM-201 Exam False Answer: A Explanation: QUESTION NO: 163 Forecasting can be used with Custom Fiscal Years. A. True B. False Answer: B Explanation: QUESTION NO: 164 Customizable Forecasting must be enabled for use with Custom Fiscal years. A. True B. False Answer: A Explanation: QUESTION NO: 165 Where are active currencies located? A. "Pass Any Exam. Any Time." - www.actualtests.com 75 Salesforce ADM-201 Exam Security Control B. User record (Personal Setup) C. Company Profile D. None of the above Answer: B,C Explanation: QUESTION NO: 166 All the following are Main Setup areas in Salesforce.com EXCEPT? A. Personal Setup B. App Setup C. Data Setup D. Administration Setup Answer: C Explanation: QUESTION NO: 167 What does a Profile Control? A. Access to Application B. "Pass Any Exam. Any Time." - www.actualtests.com 76 Salesforce ADM-201 Exam Record Type Access C. Permissions D. Data Visibility E. Hours of IP Address Answer: A,B,C,E Explanation: QUESTION NO: 168 When are Formula Fields recalculated? A. Calculated automatically B. Every 15 Minutes C. Nightly D. After Edits / Save Answer: A Explanation: QUESTION NO: 169 For which objects you have business processes? A. Lead B. "Pass Any Exam. Any Time." - www.actualtests.com 77 Salesforce ADM-201 Exam Opportunity C. Case D. Account / Contact E. Solutions Answer: A,B,C,E Explanation: QUESTION NO: 170 How many fields (columns) can be displayed on a Customizable Related List? A. 50 B. 10 C. 25 D. 100 Answer: B Explanation: QUESTION NO: 171 A check box can be a controlling field in a field dependency: A. True B. "Pass Any Exam. Any Time." - www.actualtests.com 78 Salesforce ADM-201 Exam False Answer: A Explanation: QUESTION NO: 172 You can use a Custom Lookup field to create a relationship between an opportunity and a contact. A. True B. False Answer: A Explanation: QUESTION NO: 173 What determines a unique User Record? A. User Name B. Standard Profile C. Custom Profile D. User Role Answer: A Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 79 Salesforce ADM-201 Exam QUESTION NO: 174 It is possible for a User to own a record and not see it if they don’t have the Read Permission to the Object. A. True B. False Answer: A Explanation: QUESTION NO: 175 What can a Task do that an Email Alert Cannot do? Choose 2 answers. A. Tasks allow you to track the specific actions you plan to perform or have performed B. Email Alerts cannot track specific actions. C. Email Alerts allow you to track the specific actions you plan to perform or have performed D. Tasks cannot track specific actions Answer: A,B Explanation: QUESTION NO: 176 What do you need to specify when you schedule a report? A. You need user with Marketing Profile to “Schedule Reports” B. "Pass Any Exam. Any Time." - www.actualtests.com 80 Salesforce ADM-201 Exam You need user permission to “Schedule Reports” C. You need user to have a Manager Role D. Click Run Report and choose Schedule Future Runs... from the drop-down button. Answer: D Explanation: QUESTION NO: 177 In order to Enable Territory Management you should have: A. Standard Profile B. Customizable Forecasting C. Enable Forecasting D. All of the above Answer: B Explanation: QUESTION NO: 178 What is a Managed Package? A. A managed package is a collection of application components that are posted as a unit on AppExchange B. They differ from unmanaged packages in that some components are locked, allowing the managed package to be upgraded later. "Pass Any Exam. Any Time." - www.actualtests.com 81 Salesforce ADM-201 Exam C. Allows the system Administrator to modify the application D. Managed packages do not include locked components and cannot be upgraded Answer: A,B Explanation: QUESTION NO: 179 Where will a Campaign associated with a Lead be visible? Choose 2 answers A. Campaign Related List B. Campaign History Report C. Lead History Report D. Opportunity Related List Answer: B,C Explanation: QUESTION NO: 180 What needs to be specified to schedule a Report? A. Objects B. Date Range C. Location "Pass Any Exam. Any Time." - www.actualtests.com 82 Salesforce ADM-201 Exam D. Frequency Answer: C,D Explanation: QUESTION NO: 181 Which of the following does Salesforce CRM provide for restricting login access to the application? Choose 3 answers A. Profile-based IP restrictions B. Organization-wide IP restrictions C. Profile-based login hour restrictions D. Organization-wide login hour restrictions Answer: A,B,C Explanation: QUESTION NO: 182 Workflow Rules Consist of the following components: A. Workflow Task B. Workflow Outbound Message C. Workflow Field Updates D. Workflow Actions "Pass Any Exam. Any Time." - www.actualtests.com 83 Salesforce ADM-201 Exam E. Workflow Email Alerts Answer: A,B,C,E Explanation: QUESTION NO: 183 Are Tags searchable from standard Search component? A. Yes B. No Answer: A Explanation: QUESTION NO: 184 Recent Items use the? A. Edit Pagelayout B. Detail Pagelayout C. Sidebar D. Related List Answer: C Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 84 Salesforce ADM-201 Exam QUESTION NO: 185 _________ are words or short phrases that users can associate with most Salesforce.com records to describe and organize their data in a personalized way? A. Views B. Tags C. Dashboards D. Home Pagelayout E. Apps Answer: B Explanation: QUESTION NO: 186 What happens when a user clicks on the Create New Apps option present in the List of Apps section? A. User is taken to a Create new App Page in salesforce.com B. User is taken to App Exchange C. User is taken to developer.force.com page D. None of the above Answer: C Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 85 Salesforce ADM-201 Exam QUESTION NO: 187 __________ are a collection of Force.com components and applications that are made available to other organizations through the AppExchange. A. Application B. Object C. Workflow Rules D. Packages E. Visual Force Page Answer: D Explanation: QUESTION NO: 188 You can set the Tab as a Landing Tab while creating the Tab for the Object? A. True B. False Answer: B Explanation: QUESTION NO: 189 Which is the new type of Dashboard Chart to make entry in Spring’11 Release? A. "Pass Any Exam. Any Time." - www.actualtests.com 86 Salesforce ADM-201 Exam Waterfall Chart B. Scatter C. Gauge D. Metric E. Organization Chart Answer: B Explanation: QUESTION NO: 190 In Spring’11 salesforce.com release Dynamic Dashboards have been launched for which edition: A. Developer Edition B. Professional Edition C. Enterprise Edition D. Unlimited Edition Answer: C Explanation: QUESTION NO: 191 5 dynamic dashboards for Enterprise Edition 10 for Unlimited Edition "Pass Any Exam. Any Time." - www.actualtests.com 87 Salesforce ADM-201 Exam 3 Developer Edition. To create, edit, and delete dynamic dashboards: “Run Reports” AND “Manage Dynamic Dashboards” Which of the following events are allowed while writing a trigger on feeds item and feed Comment object? A. Insert, Update B. Insert, Delete C. Insert, Undelete D. Update, Undelete E. Insert, Update, Delete Answer: B Explanation: QUESTION NO: 192 You can share the Dashboard components snapshot with everyone in the Company with chatter? A. No, we cannot share with the company B. No, we cannot share with people who do not have access to the dashbaord C. Yes we can share, but only people having access to dashboard will be able to see the data D. Yes and everyone will be able to see it regardless of access to dashboard Answer: D "Pass Any Exam. Any Time." - www.actualtests.com 88 Salesforce ADM-201 Exam Explanation: QUESTION NO: 193 Inline Editing is available in visual force pages? A. True B. False Answer: A Explanation: QUESTION NO: 194 With Spring’11 release now you can have Photos in Dashboard components? A. No B. Yes but only in Tables C. Yes in every type of Chart Answer: B Explanation: QUESTION NO: 195 Which of the following are new features on Chatter tab? A. Like "Pass Any Exam. Any Time." - www.actualtests.com 89 Salesforce ADM-201 Exam B. @Mention C. Live Updates D. All of the Above Answer: D Explanation: QUESTION NO: 196 Which of the following is the new workflow feature of Spring’11 Release? A. Workflow Rules B. Flows C. Field Update D. Outbound messages Answer: B Explanation: QUESTION NO: 197 Field Sets works on both Standard as well as Custom Objects? A. True B. False "Pass Any Exam. Any Time." - www.actualtests.com 90 Salesforce ADM-201 Exam Answer: A Explanation: QUESTION NO: 198 Which combination of objects is available when creating a custom report type for Chatter reports? A. Opportunities, Followers, User Feed B. Accounts, User Feed, Comments C. Users, User Feed, Comments D. Chatter Groups, Members Answer: C,D Explanation: QUESTION NO: 199 Which of the following settings directly affects Date fields to display as MM/DD/YYYY? A. Local B. Time Zone C. Language D. Default Currency Answer: A Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 91 Salesforce ADM-201 Exam QUESTION NO: 200 Where do you go to create a List View so that you can see it on the Console, under the Accounts object? A. Create a list view on the Console B. Create a list view on Accounts C. Create a list view on Contacts D. Create a field on the Console Answer: B Explanation: Topic 3, Volume C QUESTION NO: 201 Which of the following statements are true about Data Validation? A. Validation rules apply to all new and updated records for an object. B. Validation rules can update fields which are not included in a page layout. C. Validation rules can reference fields which are not included in a page layout. D. If an error message is not set, a default message will be prompted instead. E. All of the above. F. "Pass Any Exam. Any Time." - www.actualtests.com 92 Salesforce ADM-201 Exam None of the Above. Answer: A,C Explanation: QUESTION NO: 202 Which type(s) of file(s) is accessible through Content? A. Audio Files. B. PPT and Video files only. C. Salesforce CRM Content can include all file types. D. Files attached to a Chatter profile post. E. Video Files. F. Microsoft® PowerPoint presentations. Answer: C Explanation: QUESTION NO: 203 What is parallel approval Routing? A. When you can mass assign your locked records to users in your same Role B. The ability to send approval requests to yourself multiple times, so you can approve a record C. "Pass Any Exam. Any Time." - www.actualtests.com 93 Salesforce ADM-201 Exam The ability to take back approval requests once you have sent them D. The ability to send approval requests to multiple approvers in a single step Answer: D Explanation: QUESTION NO: 204 Chatter Desktop is not available in which Salesforce Edition? A. Free Edition B. Group C. Professional D. Developer E. Enterprise F. Contact Manager Answer: A Explanation: QUESTION NO: 205 The account owner, opportunity owners, and case owners may or may not be the same user. A. True B. "Pass Any Exam. Any Time." - www.actualtests.com 94 Salesforce ADM-201 Exam False Answer: A Explanation: QUESTION NO: 206 Which file types can you use when exporting reports? A. You can not export a report. You can only email it. B. Comma Delimited (.csv) C. Excel (.xls) D. PDF Answer: B,C Explanation: QUESTION NO: 207 A Standard profile that has Standard User Permissions and can manage published solutions and solution categories A. Marketing Profile B. Contract Manager C. System Administrator D. Marketing User "Pass Any Exam. Any Time." - www.actualtests.com 95 Salesforce ADM-201 Exam E. Solution Manager Answer: E Explanation: QUESTION NO: 208 Which of the following are setting options for the User Interface? A. Enable Collapsible Sections B. Show Quick Create C. Show customer Sidebar Components on All Pages D. Transfer all Open Opportunities E. Enable Drag-and-drop scheduling on List Views Answer: A,B,C,E Explanation: QUESTION NO: 209 The Report Builder is different from the Report Wizard. A. True B. False Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 96 Salesforce ADM-201 Exam Explanation: QUESTION NO: 210 Salesforce.com archives older activities according to which of the following conditions: A. Closed Events 180 days old B. Events with a due date greater than 365 days old C. Open tasks with a due date greater than 365 days old D. Closed tasks with a due date greater than 365 days old E. Closed tasks without a due date that were created more than 365 days ago Answer: B,D,E Explanation: QUESTION NO: 211 IF(ISPICKVAL(picklist_field)) has the same output as: A. VAL(picklist_field) B. CASE(picklist_field) C. CASE("picklist_field") D. Picklist_field(VALUE) Answer: B "Pass Any Exam. Any Time." - www.actualtests.com 97 Salesforce ADM-201 Exam Explanation: QUESTION NO: 212 At this click path Setup > App Setup > Customize > Tab Names and Labels > Rename Tabs and Labels you can rename the Tab Names of standard objects. A. True B. False Answer: A Explanation: QUESTION NO: 213 Is identity confirmation necessary if a user's IP address is known and browser cookie exists? A. True B. False Answer: B Explanation: QUESTION NO: 214 What is the maximum number of records to be printed in the Printable View of a list view? A. 2.000 B. "Pass Any Exam. Any Time." - www.actualtests.com 98 Salesforce ADM-201 Exam 100 C. 1.000 D. 200 Answer: C Explanation: QUESTION NO: 215 Are custom object reports accessible when you add a custom object tab? A. Yes B. No C. Only if the Object is not related to any other object Answer: B Explanation: QUESTION NO: 216 What is not found on a Company Profile? A. Language, Locale, and Time Zone B. Profiles C. Licenses D. "Pass Any Exam. Any Time." - www.actualtests.com 99 Salesforce ADM-201 Exam Storage and Used Space E. Manage Currencies F. Fiscal Years Answer: B Explanation: QUESTION NO: 217 Custom Report Types (CRT) allows you to build a framework from which users can create and customize reports in the report wizard but not in report builder. A. True B. False Answer: B Explanation: QUESTION NO: 218 A Profile is a collection of settings and permissions that determine what the user can do with records they have access to and how they view those records. A. True B. False Answer: A Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 100 Salesforce ADM-201 Exam QUESTION NO: 219 When are data Validation Rules enforced? A. Upon opening the record B. Upon closing the record C. Upon editing a field D. Upon saving a record Answer: D Explanation: QUESTION NO: 220 System Administrators have this permission by default. A. None of these B. Report Wizard C. Report Builder D. Both Report Wizard and Report builder Answer: C Explanation: QUESTION NO: 221 "Pass Any Exam. Any Time." - www.actualtests.com 101 Salesforce ADM-201 Exam The Salesforce Console is an example of what? A. API B. Third Party Web integration/Application C. UI D. Java Script Answer: C Explanation: QUESTION NO: 222 What is the click path to enable Enhance Profile Management? A. Setup | Customize | User Interface B. Setup | Manage Users | Profiles C. Setup | Profiles | Customize Answer: A Explanation: QUESTION NO: 223 Custom formula fields can reference other custom formula fields including themselves. A. True B. "Pass Any Exam. Any Time." - www.actualtests.com 102 Salesforce ADM-201 Exam False Answer: B Explanation: QUESTION NO: 224 You must run the report before you can print or export it because the Printable View and Export details buttons are not available in the report builder. A. True B. False Answer: A Explanation: QUESTION NO: 225 Which Salesforce editions provide option for customizing profiles? A. All Editions B. Unlimited, Developer and Enterprise Editions C. Professional, Unlimited, and Developer Editions D. Enterprise, Unlimited, and Developer Editions E. All except Group Edition F. All except Professional Edition "Pass Any Exam. Any Time." - www.actualtests.com 103 Salesforce ADM-201 Exam Answer: B,D Explanation: QUESTION NO: 226 How many profiles can load in a single list view with Enhanced Profile Management enabled? A. 300 B. 500 C. 200 D. 1.000 Answer: C Explanation: QUESTION NO: 227 Which is a capability of the new Service Cloud console? A. It provides data visibility by combining a list view and related records on one screen. B. It allows agents to view key record information in the highlights panel. C. It preserves the context of calls using primary tabs and subtabs. D. It allows access to data by opening each record in a new window. E. It allows agents to take notes in an interaction log while in a call. "Pass Any Exam. Any Time." - www.actualtests.com 104 Salesforce ADM-201 Exam Answer: A,B,E Explanation: QUESTION NO: 228 User A modifies a record. This modification triggers a workflow rule for immediate execution that includes a field update on the current record. After the execution is complete, what user will be listed under the Last Modified field of this record? A. User A B. The designated workflow user C. The default workflow user D. The last user to modify the record prior to User A Answer: A Explanation: QUESTION NO: 229 How does Locale settings affect your exported CSV file? A. It doesn't affect anything. B. It determines the delimiter. C. It determines the encoding. D. It determines the encryption. Answer: B "Pass Any Exam. Any Time." - www.actualtests.com 105 Salesforce ADM-201 Exam Explanation: QUESTION NO: 230 What are two sources from which cases can be created? A. Web-to-Lead B. Web-to-Web C. Email-to-Case D. Connect for Outlook Answer: C,D Explanation: QUESTION NO: 231 Which report format summarizes data in a grid against horizontal and vertical criteria and provides totals for both rows and columns? A. Summary B. Matrix C. Tabular Answer: B Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 106 Salesforce ADM-201 Exam QUESTION NO: 232 Every profile, including profiles associated with Customer Portal users must have at least one visible app. A. True B. False Answer: B Explanation: QUESTION NO: 233 Which statements are true about Cloud Scheduler? A. It is available in Group, Professional, Enterprise, Unlimited, and Developer Editions only. B. Cloud Scheduler is now enabled by default for all organizations. C. You can automatically see the New Meeting Request button on all eligible contact, lead, and person account detail pages. D. Meeting organizers can not use Cloud Scheduler to request meetings with customers, and have customers select preferred times before confirming the meeting. E. Administrators can add or remove the New Meeting Request button on multiple page layouts using the new Cloud Scheduler quick setup method. Answer: B,C,E Explanation: QUESTION NO: 234 "Pass Any Exam. Any Time." - www.actualtests.com 107 Salesforce ADM-201 Exam Clients do not have to enable Customizable forecasting before they can ask salesforce to activate Territory Management. A. True B. False Answer: B Explanation: QUESTION NO: 235 What happens when you convert a Lead and an existing account and contact have the same name as the one specified on the lead? A. A new account and contact will be created with different Salesforce ID. B. You can choose to update the existing account and contact. C. The records will automatically update. D. The conversion will fail. E. The account and contact will automatically be overwritten Answer: B Explanation: QUESTION NO: 236 You can not use the browser's print function to print reports. A. "Pass Any Exam. Any Time." - www.actualtests.com 108 Salesforce ADM-201 Exam True B. False Answer: B Explanation: QUESTION NO: 237 This helps you manage the complete lifecycle of customer service,from logging cases to suggesting and delivering solutions across multiple channels, including Web self-service and live agent support: A. Ideas B. Community C. Sales Cloud D. Service Cloud2 E. Sales Cloud2 F. None of the Above Answer: D Explanation: QUESTION NO: 238 How many workflow rules can you create per entity? A. 10 "Pass Any Exam. Any Time." - www.actualtests.com 109 Salesforce ADM-201 Exam B. 15 C. 20 D. 25 Answer: D Explanation: QUESTION NO: 239 What is the default report format for new reports created in report builder? A. Summary B. Tabular C. Matrix Answer: B Explanation: QUESTION NO: 240 Which of the following is part of the Sales Cloud 2? A. Accounts and Contacts B. Cases C. Marketing and Leads "Pass Any Exam. Any Time." - www.actualtests.com 110 Salesforce ADM-201 Exam D. Solutions E. Content Library F. Opportunities and Quotes Answer: A,C,E,F Explanation: QUESTION NO: 241 Which of the following are standard Salesforce applications? A. Ideas B. Campaigns C. Administration D. Call Center E. Sales Center Answer: A,D Explanation: QUESTION NO: 242 What can an administrator customize for the Service Cloud console? A. Whether the record opens as a primary tab or subtab "Pass Any Exam. Any Time." - www.actualtests.com 111 Salesforce ADM-201 Exam B. The fields displayed in the highlights panel C. The interaction log fields displayed for objects without an Activity History related list D. Whether the SoftPhone displays in the footer or sidebar E. The objects displayed in the navigation tab Answer: A,B,E Explanation: QUESTION NO: 243 Which is a consideration when creating a drill-to-detail dashboard component? A. The dashboard component type must be a gauge. B. Drill-to-detail must be enabled on the custom report type. C. The source report must be stored in the drill-to-detail folder. D. The source report must be grouped by record name, record owner, or feed post. Answer: D Explanation: QUESTION NO: 244 Which can be accessed by a Chatter Free user? A. People "Pass Any Exam. Any Time." - www.actualtests.com 112 Salesforce ADM-201 Exam B. Content C. Profiles D. Groups E. Files F. Leads Answer: A,C,D,E Explanation: QUESTION NO: 245 This type of relationship links two objects together, but it has no effect on deletion, record ownership, or security, and the lookup relationship field is not required in the page layout. A. Lookup Relationship B. Master-Datail Relationship C. Master-Detail-Sub detail Relationship Answer: A Explanation: QUESTION NO: 246 When you delete a Contact, it's associated Campaign Member record is deleted as well. A. True "Pass Any Exam. Any Time." - www.actualtests.com 113 Salesforce ADM-201 Exam B. False Answer: A Explanation: QUESTION NO: 247 Data Validation rules is not supported in which Salesforce edition? A. Contact Manager B. Group C. Professional D. Developer E. Unlimited F. All Editions are supported Answer: F Explanation: QUESTION NO: 248 Identify the true statements about the workflow approval process? A. When a record is submitted for approval the Admin can edit the record B. You can forward an email approval request to another email address "Pass Any Exam. Any Time." - www.actualtests.com 114 Salesforce ADM-201 Exam C. The approvers delegate can also approve a request D. Approvers can view an approval request from their home page E. Approvers can only access an approval page from the application Answer: A,D Explanation: QUESTION NO: 249 Printable View does not Save all the report formatting. A. True B. False Answer: B Explanation: QUESTION NO: 250 Which data can be synched using the new Salesforce for Outlook? A. Custom objects B. Events C. Leads D. Contacts "Pass Any Exam. Any Time." - www.actualtests.com 115 Salesforce ADM-201 Exam Answer: B,D Explanation: QUESTION NO: 251 Time-dependent workflow will not work with which type of workflow evaluation criteria? A. Only when a Record is created B. Every time a Record is created or edited C. Every kind of workflow evaluation criteria D. When a Record is edited and it didn’t previously meet the rule criteria Answer: B Explanation: QUESTION NO: 252 Up to 25 custom lookup fields can be defined per object. A. True B. False Answer: A Explanation: QUESTION NO: 253 Spring \'11 includes a managed version of Chatter Desktop for enterprise deployments, and "Pass Any Exam. Any Time." - www.actualtests.com 116 Salesforce ADM-201 Exam administration controls for controlling access to Chatter Desktop in your organization. A. True B. False Answer: A Explanation: QUESTION NO: 254 Record locking prevents users from editing a record only if they have certain field-level security or sharing settings. A. True B. False Answer: B Explanation: Explanation/Reference: Record Locking is a process of preventing users from editing a record regardless of field level security / sharing settings QUESTION NO: 255 Can a Standard User Profile import members into a campaign? A. Yes. B. No. C. "Pass Any Exam. Any Time." - www.actualtests.com 117 Salesforce ADM-201 Exam Only if they have "Import Campaign Members" permission checked. D. Only if they have "Modify All Data" permission checked. Answer: B Explanation: QUESTION NO: 256 The record owner is a user or a queue that has control or rights to a particular data record. A. True B. False Answer: A Explanation: QUESTION NO: 257 Standard reports are visible through the Reports search. A. True B. False Answer: B Explanation: QUESTION NO: 258 A System Administrator can edit a profile to: "Pass Any Exam. Any Time." - www.actualtests.com 118 Salesforce ADM-201 Exam A. Prevent a user from viewing custom tabs B. Prevent the use of Mass email C. Deny a user access to other users leads Answer: B Explanation: QUESTION NO: 259 What is a Dashboard made of? A. Tables B. Summary Reports C. Charts D. Gauges Answer: A,B,D Explanation: QUESTION NO: 260 What is one advantage of Salesforce CRM? A. Companies can seamlessly integrate their servers to Salesforce database for faster performance. B. Companies only need to maintain a compatible browser and a reliable internet connection. "Pass Any Exam. Any Time." - www.actualtests.com 119 Salesforce ADM-201 Exam C. In house Servers can be acquired cheaper than normal D. None of the above E. All of the above Answer: B Explanation: QUESTION NO: 261 Mail Merge is available in which Salesforce Editions? A. All except Professional B. Professional and Enterprise C. Professional, Developer and Enterprise D. Enterprise and Developer only E. Developer, Enterprise and Unlimited only F. All editions Answer: F Explanation: QUESTION NO: 262 If the System Administrator set a user to create only a certain record type, this user's ability to view other record types is affected. "Pass Any Exam. Any Time." - www.actualtests.com 120 Salesforce ADM-201 Exam A. True B. False Answer: B Explanation: QUESTION NO: 263 What is the maximum number of values you can have in a picklist? A. 500 B. 250 C. 600 D. 1.000 E. 2.000 Answer: A Explanation: QUESTION NO: 264 When converting a lead, what values are transferred to the opportunity? A. Amount = Lead Amount B. Close Date = Today "Pass Any Exam. Any Time." - www.actualtests.com 121 Salesforce ADM-201 Exam C. Close Date = Last day in fiscal quarter D. Stage = First stage in list Answer: C,D Explanation: QUESTION NO: 265 What is the maximum of time triggers per Workflow Rule? A. 5 B. 10 C. 15 D. 20 Answer: B Explanation: QUESTION NO: 266 Salesforce is which of the following: A. Salesforce Automation B. Marketing Management C. Customer Support Management "Pass Any Exam. Any Time." - www.actualtests.com 122 Salesforce ADM-201 Exam D. Campaign Management Answer: A,B,C Explanation: QUESTION NO: 267 Which of the following relationships are correct? A. Lead, Contacts, and Opportunities can be associated to only one Campaign B. Leads and Contacts can be associated to several Campaigns, but an Opportunity can have only one Campaign C. Leads and Opportunities can be associated to several campaigns, but Contacts can only have one Campaign Answer: B Explanation: QUESTION NO: 268 A Workflow Approval process may be used for all of the following objects EXCEPT: A. Opportunity B. Users C. Assets D. Contracts "Pass Any Exam. Any Time." - www.actualtests.com 123 Salesforce ADM-201 Exam Answer: B Explanation: QUESTION NO: 269 Which of the following features is not available in Professional Edition? A. Big Deal Alert B. Workflow C. Account Sharing Rules D. Multi-Currency Answer: B Explanation: QUESTION NO: 270 The formula editor may be used all of the following places EXCEPT: A. S-Control B. Formula Field C. Default values on Standard Fields Answer: C Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 124 Salesforce ADM-201 Exam QUESTION NO: 271 If you are added to a Sales Team with read/write access you then have the ability to extend sharing on the opportunity to other users. A. True B. False Answer: B Explanation: QUESTION NO: 272 A Workflow rule can only be triggered when a record is created. A. True B. False Answer: B Explanation: QUESTION NO: 273 Which of the following fields CAN NOT be a controlling field for Dependent Picklists? A. Standard Picklist B. Custom Picklist C. Custom Multi-Select Picklist D. "Pass Any Exam. Any Time." - www.actualtests.com 125 Salesforce ADM-201 Exam Standard Checkbox E. Custom Checkbox Answer: C Explanation: QUESTION NO: 274 When you have exceeded your general storage limit, you can use your complimentary document storage for additional space. A. True B. False Answer: A Explanation: QUESTION NO: 275 To make a field required, which of the following is used) (Pick the best possible answer) A. Page Layout B. Field Level Security C. Profile D. Both Page Layout and Field Level Security Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 126 Salesforce ADM-201 Exam Explanation: QUESTION NO: 276 What type of information can NOT be shown with an S-Control Dashboard component? A. Combination of two other Dashboard components B. External feed of data C. Data Warehouse information D. Flash representations of data Answer: B Explanation: QUESTION NO: 277 A new list view can be created from within the console A. True B. False Answer: B Explanation: QUESTION NO: 278 All of the following are default Account record types- with Client Management EXCEPT: "Pass Any Exam. Any Time." - www.actualtests.com 127 Salesforce ADM-201 Exam A. Account Tab Default B. Business Account Default C. Person Account Default D. Partner Account Default Answer: D Explanation: QUESTION NO: 279 You must be a user of salesforce.com in order to Receive an email notification in the case escalation process: A. True B. False Answer: B Explanation: QUESTION NO: 280 Which of the following is a standard Profile? A. Sales User B. Marketing User C. Invoice Manager "Pass Any Exam. Any Time." - www.actualtests.com 128 Salesforce ADM-201 Exam D. Contract Manager Answer: B,D Explanation: QUESTION NO: 281 Who may be assigned a workflow task? There are 5 correct answers. A. A single user B. Multiple users C. The Record owner D. The Record creator E. An Account team role F. A Sales Team Role Answer: A,C,D,E,F Explanation: QUESTION NO: 282 You can create the following Email Template Formats: Choose 4 A. Text B. Visual Force "Pass Any Exam. Any Time." - www.actualtests.com 129 Salesforce ADM-201 Exam C. HTML with Letterhead D. XML Templates E. Custom HTML Answer: A,B,C,E Explanation: QUESTION NO: 283 Universally required fields always display on edit pages regardless of field-level security. A. True B. False Answer: A Explanation: QUESTION NO: 284 If you change the data type of any custom field used for lead conversion, that lead field mapping will be deleted: A. True B. False Answer: A Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 130 Salesforce ADM-201 Exam QUESTION NO: 285 The automated case user will be listed on the case history for all actions that are system defined, including: A. When a case is automatically assigned using assignment rules B. When a case is escalated C. When a case is created online via Web-to-Case D. When a Workflow is Triggered Answer: A,B,C Explanation: QUESTION NO: 286 Organization-Wide Default Sharing Rule for Calendar Access Default is as Follows: A. Hide Details B. Hide Details and Add Events C. Show Details D. Show Details and Add Events Answer: B Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 131 Salesforce ADM-201 Exam QUESTION NO: 287 Both accounts and users can exist in multiple territories. A. True B. False Answer: A Explanation: QUESTION NO: 288 You must meet the following prerequisites before enabling territory management? Choose 2 answers A. Your organization must be using customizable forecasting B. Follow the steps in the Deploying Territory Management Guide to prepare your organization for territory management. C. You must have the Marketing User Profile D. You must have the Territory Manager Profile Answer: A,B Explanation: QUESTION NO: 289 What is Force.com Platform? Choose 3 answers: A. Customize, integrate and create enterprise applications as a service and without software. "Pass Any Exam. Any Time." - www.actualtests.com 132 Salesforce ADM-201 Exam B. Point-and-click customization tool C. Customize standard applications provided by Salesforce.com or build their own on-demand applications D. Modify the applications to meet your needs – (No- Coding) E. Group standard and custom tabs into new custom applications Answer: A,C,E Explanation: QUESTION NO: 290 What is Force.com Builder? Choose 3 answers: A. Point-and-click customization tool B. Group standard and custom tabs into new custom applications C. Modify the applications to meet your needs – (No- Coding) D. Customize standard applications provided by Salesforce.com or build their own on-demand applications E. Build custom Applications Answer: A,C,E Explanation: QUESTION NO: 291 What is Salesforce.com Partner Portal? Choose 2 answers: "Pass Any Exam. Any Time." - www.actualtests.com 133 Salesforce ADM-201 Exam A. Use your company logo on a Partner Site B. Develop Partner Application on Force.com Platform C. Data goes into your Salesforce objects through a third party site D. Create Interactive Communities E. All of the above Answer: A,C Explanation: QUESTION NO: 292 Following are the Custom Business Objects EXCEPT: A. Use Force.com builder to build your own objects B. Standard Salesforce.com Objects C. Capture key, related information that applies to your business D. Correlate to tables in the database E. All of the above Answer: B Explanation: QUESTION NO: 293 "Pass Any Exam. Any Time." - www.actualtests.com 134 Salesforce ADM-201 Exam A Profile can have many users, but a user can have only one profile. A. True B. False Answer: A Explanation: QUESTION NO: 294 You CANNOT delete standard fields but you can remove non-required standard fields from a page layout A. True B. False Answer: A Explanation: QUESTION NO: 295 Reports and views are not renamed based on the new label value A. True B. False Answer: A Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 135 Salesforce ADM-201 Exam QUESTION NO: 296 Custom Picklist fields can be either controlling or dependent fields A. True B. False Answer: A Explanation: QUESTION NO: 297 Maximum number of values allowed in a controlling field is: A. 500 B. 100 C. 300 D. 200 Answer: C Explanation: QUESTION NO: 298 Multiple record types may be created for every tab, with the exception of A. Home B. Accounts "Pass Any Exam. Any Time." - www.actualtests.com 136 Salesforce ADM-201 Exam C. Forecasting D. Opportunity E. Reports Answer: A,C,E Explanation: QUESTION NO: 299 A Record Owner has the following privileges: A. View and Edit Capabilities B. Transfer Capabilities C. Deletion Capabilities D. Import Leads Capabilities E. Import Opportunity Capabilities Answer: A,B,C Explanation: QUESTION NO: 300 You can use Sharing Rules to grant wider access to data. You cannot restrict access below your OWD levels. A. True "Pass Any Exam. Any Time." - www.actualtests.com 137 Salesforce ADM-201 Exam B. False Answer: A Explanation: Topic 4, Volume D QUESTION NO: 301 The SideBar search does not Search the following: Choose 3 answers A. Custom Objects B. Documents C. Products D. Reports E. Solutions Answer: B,C,E Explanation: QUESTION NO: 302 Workflow Tasks are NOT tracked in the Activity History and can be reported on MMM? A. True B. False "Pass Any Exam. Any Time." - www.actualtests.com 138 Salesforce ADM-201 Exam Answer: B Explanation: QUESTION NO: 303 Time-Dependent Workflow – Maximum Triggers Allowed Per Rule: A. Maximum of 10 time triggers per rule B. Maximum of 20 time triggers per rule C. Maximum of 50 time triggers per rule Answer: A Explanation: QUESTION NO: 304 Universal Containers would like their sales reps to be able to send branded email invitations to customers for business meetings and to collaborate with customers from a branded Website to find a suitable meeting time. How can an Administrator accomplish this? A. Create a custom email template for invitations that displays your compant logo B. Add a company logo to meeting requests in Salesforce C. Create an external integration with Google calendar using Sites D. Enable Chatter to allow reps to Communicate with customers Answer: B "Pass Any Exam. Any Time." - www.actualtests.com 139 Salesforce ADM-201 Exam Explanation: QUESTION NO: 305 Which statement is TRUE regarding Dynamic Dashboard: A. They show data from the perspective of the logged-in user. B. They are automatically created when you create a Custom Object C. They perform calculations that standard dashboards cannot D. They display the source report as you hover over a dashboard component Answer: A Explanation: QUESTION NO: 306 Marketing and Sales users at Universal Containers would like more visibility into Lead and Contact participation in this years Trade Show. How would an Administrator build this into the application? Choose 2 answers A. Create Cross-object formula fields to display campaign member record details on a lead or a contact record B. Alert lead and contact owners with workflow when a prospective customer regsiters for the event C. Customize the campaign member related list on the lead or contact object D. Create Cross-object formula fields to display lead or contact record details on a campaign member record "Pass Any Exam. Any Time." - www.actualtests.com 140 Salesforce ADM-201 Exam Answer: B,C Explanation: QUESTION NO: 307 How does an agent submit an article for publishing? Choose 3 answers: A. Promote an Answer for consideration B. Re-assign an article to the publishing queue C. Publish an article to the solution category D. Submit an article upon closing a case E. Publish at-will, with "Manage Articles" profile permission Answer: A,D,E Explanation: QUESTION NO: 308 How can Chatter feed for content can be used? Choose 2 answers A. To store Chatter posts in content B. To share files from a workspace to a feed C. To link a workspace to a Chatter from content D. To search for files posted to Chatter from content "Pass Any Exam. Any Time." - www.actualtests.com 141 Salesforce ADM-201 Exam Answer: B,D Explanation: QUESTION NO: 309 Which statement is TRUE regarding dependent lookups? Choose 2 answers: A. They can be configured to make fields on related records, depending on data in the source record B. They can be configured to limit the records returned by a lookup based on the value of a field on a related record C. They can be configured to compare data to external sources to verify that contact and prospect information is up to date. D. They can be configured when creating the master-detail or lookup relationships Answer: A,B Explanation: QUESTION NO: 310 Which is a capability of drag-and-drop dashboards? Choose 2 answers: A. Drag and Drop a dashboard onto any page in Salesforce B. Drag and Drop records onto a dashboard C. Drag and Drop reports onto a dashboard as the data source of the component D. Drag and Drop chart types onto a dashboard to create a component Answer: C,D "Pass Any Exam. Any Time." - www.actualtests.com 142 Salesforce ADM-201 Exam Explanation: QUESTION NO: 311 Which is a capability of the Cloud Scheduler? Choose 2 answers: A. Allow a user to propose multiple meeting times B. Automatic propose meeting times based on Salesforce user calendars C. Sync a Salesforce calendar with an Outlook Calendar D. Custom brand different invitations per customer Answer: A,B Explanation: QUESTION NO: 312 Which is a capability of Chatter? Choose 3 answers: A. Receive updates related to records followed by a user B. Share updates, files, and links with Leads and Contacts C. Receive recommendations for users and records to follow D. Follow people within Salesforce organization E. Post updates, files, links to Chatter pages Answer: A,D,E "Pass Any Exam. Any Time." - www.actualtests.com 143 Salesforce ADM-201 Exam Explanation: QUESTION NO: 313 How can an Administrator customize campaign members? Choose 2 answers: A. Display Lead or Contact data directly on a campaign member record B. Create an approval process for new campaign members C. Customize the campaign history related list to include campaign member custom fields D. Display key campaign member data on an opportunity record Answer: A,C Explanation: QUESTION NO: 314 What determines the suggested criteria for lookup filter? A. Previously used filter criteria B. Organization Wide Defautl settings C. The current application schema D. A survey taken when enabling this feature Answer: A Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 144 Salesforce ADM-201 Exam QUESTION NO: 315 What can an agent do when resolving a case? Choose 2 answers A. Email articles to a customer B. Create an article upon closing a case C. Assign data categories to a case D. Attach only one article to a case Answer: A,B Explanation: QUESTION NO: 316 Which is a feature of combination charts? Choose 2 answers A. Display more than one summary value in chart B. Add a third axis range to the chart C. Display data from multiple reports in a chart D. Add a second axis range to a chart Answer: A,D Explanation: QUESTION NO: 317 "Pass Any Exam. Any Time." - www.actualtests.com 145 Salesforce ADM-201 Exam The value in a Custom Field called Salary is 50,000. What would the formula, ISNUMBER (Salary_c), return A. FALSE B. TRUE C. Depends on the Users Locale D. 50.000 Answer: B Explanation: QUESTION NO: 318 Which cannot be done on a S