Definition Of Communication PDF

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Summary

This document provides a basic definition of communication and its elements. It also covers the different types of communication noise and models of communication.

Full Transcript

**Definition of Communication** Communication - the act or process of using words, sounds, signs, or behaviors to express your ideas, thoughts, feelings etc. to someone else. Communication was derived from two Latin words: "communis" and "communicare." Communis -- people who are engaged in commun...

**Definition of Communication** Communication - the act or process of using words, sounds, signs, or behaviors to express your ideas, thoughts, feelings etc. to someone else. Communication was derived from two Latin words: "communis" and "communicare." Communis -- people who are engaged in communication should have something in common for a successful communication act to happen. These: 1. Language -- a very important factor for communication to transpire. Two persons communicating should speak the same language/dialect. 2. Knowledge -- means how much information a person has about for a certain topic. 3. Interest -- both communicators should possess the same level of interest so there that there will be a continuous exchange of information. 4. Culture -- communicators should have the same culture or at least be knowledgeable about one's culture to facilitate comprehension of message. Communicare -- this means communication is an act of sharing. It means communication can be one-way process or two-way process. Transmission -- the process of exchanging information from one person to another. **Elements of Communication** 1. Sender -- the origin of the message. Also known as the speaker/encoder. 2. Message -- the key element being transmitted in communication. 3. Channel -- this is by which means the message is sent or the pathway through which the message travels in order to reach its destination 4. Receiver -- otherwise known as decoder/ listener. In oral communication, the listener is the receiver, and in the written medium the receiver is the reader. 5. Context -- also known as situation, setting, environment or where the communication is taking place. 6. Feedback -- this is the return process of communication which completes the loop of communication or the response of the receiver. 7. Noise -- any hindrance/interference that can affect an effective communication **Type of Communication Noise** 1. Physical -- destructions originating from the communication environment. Examples: noisy background/location, small font size on the letter 2. Psychological -- destructions originating from the emotion or state of mind of the communicator. This refers to the certain attitude that can also make the communication difficult. Examples: anxiety, depression, daydreaming 3. Physiological -- destructions originating from the body of the communicator. Examples: cold, menstrual cramps, cleft palate 4. Semantic Noise -- refers to destruction related to meaning of words that confuses the listener. Examples: unfamiliarity to words, differing meaning to a specific word 5. Syntactic -- refers to grammar, structure or set of rules that govern how words are combined in meaningful phrases and sentences. Example: grammatical error that may lead to confusion 6. Organizational -- poorly structured or planned message which can be misleading 7. Cultural -- differences in culture that may interfere with cross-cultural understanding. 1. Communication as a process - One-way process -- this means that one person sends a message but the other person only receives it and won\'t be able to send a feedback or response. Example: watching news program on a television - Two-way process of communication -- this means that there is a give and take of information where their roles interchanged. Example: conversation between a teacher and his students during class recitation - Dynamic process -- this means it is influenced by the communicator's mood and thinking. Example: Both Juan and Pedro are listening to Mr. Dela Cruz's lesson in Filipino 1. There is a possible chance that one of them will fully understand the lesson while the other will not because he is thinking of other matter. - Complex process. It means one message may be interpreted differently by many people. Example: different interpretation of a message/instruction. 2. Communication is an interaction Through communication, people get bind together or get deeper relationship with one another. Their interaction by communicating connects their understanding. 3. Communication is inevitable This means that communication cannot be avoided even the other party does not want to communicate. We are still communicating even without a word by just responding to the person who is communicating with us like frowning, nodding, smile or even moving away from that person. 4. Communication is irreversible This means that when you say something to the person you are communicating with, whether what you have said is good or bad, it cannot be taken back or cannot be unsaid. That is why we have to be careful with what we are saying whether it is a promise when we are happy or hurtful to others when we are mad. 5. Communication is unrepeatable It simply means that what you have said cannot be duplicated. You may say the same thing like what you have said before but the result will be different from the other. 6. Communication is vital This means that good communication is important because effective communication can impact your experience in a workplace, home, or anywhere-- every day, every minute, on a ground level. It can significantly influence the people around you through the use of words and visuals. 1. Linear Model -- from the word 'line' , it shows a straight direction of relaying information. Also known as the SMCR Model, it is a one-directional which means information from the sender gets across directly to the receiver. Once it is received, the communication ends. The Linear Model was originally proposed by Aristotle and was developed by various artists and communication experts. David Berlo identified the four key elements in Linear Model which are the speaker/encoder, message, channel and receiver/decoder. 2. Interactive Model -- the message in this model originates from two sources: the message from the sender and the feedback from the receiver. Once the receiver gives his feedback, he becomes the sender and the original sender becomes the receiver of the feedback. In other words, Interactive Model illustrates two-directional communication process. Feedback can be in the form of nod of approval, or even frowning because the receiver cannot understand the sender. Even falling asleep is considered as a response due to the lack of interest. Wilbur Schramm introduced Context and Fields of Experience in Interactive Model. Context refers to the setting which the communication process takes place. Fields of Experience refers to any reference that an individual may bring into their interaction or communication. 3. Transactional Model -- this was developed by Dean Barnlund in the 1970s. In this model, both sender and receiver are called communicators and their roles reverse each time communication occurs at the same time. 4. Helical Model -- proposed by Frank Dance in 1967, this communication model inspired by a helix. It is a spring-like curve that is being compared to the evolution human's communication skill birth to existing date. Helical Model of Communication According to this model, the process of the evolution starts when we are still baby who only communicates by crying when we are feeling hungry or any discomfort. From small spring at the bottom, it becomes bigger and wider just like when the communication becomes complex as we grow old. It grows steadily as life goes on. **PS: Please refer to the illustrations used by your teacher during discussion in case you need it for your review.** **7 C's of Effective Communication** 1. Clear When writing or speaking to someone, be clear about your goal or message. What is your purpose in communicating with this person? If you\'re not sure, then your audience won\'t be either. To be clear, try to minimize the number of ideas in each sentence. Make sure that it\'s easy for your reader to understand your meaning. People shouldn\'t have to \"read between the lines\" and make assumptions on their own to understand what you\'re trying to say. 2. Concise When you\'re concise in your communication, you stick to the point and keep it brief. Your audience doesn\'t want to read six sentences when you could communicate your message in three. Ask yourself: Are there any adjectives or \"filler words\" that you can delete? You can often eliminate words like \"for instance,\" \"you see,\" \"definitely,\" \"kind of,\" \"literally,\" \"basically,\" or \"I mean.\" Are there any unnecessary sentences? Have you repeated the point several times, in different ways? 3. Concrete When your message is concrete, your audience has a clear picture of what you\'re telling them. There are details (but not too many!) and vivid facts, and there\'s laser-like focus. Your message is solid. 4. Correct When your communication is correct, your audience will be able to understand it. And correct communication is also error-free communication. Make sure your message is correct by asking yourself the following questions: Do the technical terms you use fit your audience\'s level of education or knowledge? Have you checked your writing for grammatical errors? (Remember, spell checkers won\'t catch everything). Are all names and titles spelled correctly? 5. Coherent When your communication is coherent, it\'s logical. All points are connected and relevant to the main topic, and the tone and flow of the text is consistent. 6. Complete In a complete message, the audience has everything they need to be informed and, if applicable, take action. Does your message include a \"call to action,\" so that your audience clearly knows what you want them to do? Have you included all relevant information -- contact names, dates, times, locations, and so on? 7. Courteous Courteous communication is friendly, open and honest. There are no hidden insults or passive-aggressive tones. You keep your reader\'s viewpoint in mind, and you\'re empathetic to their needs.

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