Social Work: Skills & Collaboration in Canada PDF
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Humber Polytechnic
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Summary
This document provides an overview of social work skills, focusing on communication, and group work. It details aspects such as establishing trust, cultural sensitivity, and reflecting on client interactions. The information is suitable for social work students or professionals.
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Chap 4 1- SKillS Roos in Social Work 2 individual + family (ted book). answers Establishing Trust and collaboration \- Active listening, empathy and respect. Demonstrates gonin interest in clients. \- Open and Honest communication: Sharing information Clearly and transparently Collaborative...
Chap 4 1- SKillS Roos in Social Work 2 individual + family (ted book). answers Establishing Trust and collaboration \- Active listening, empathy and respect. Demonstrates gonin interest in clients. \- Open and Honest communication: Sharing information Clearly and transparently Collaborative goal Setting : Involving clients in identifying goals. Communication Open or Closed questions \- Opan encourages detailed responses and communication, Exploring Clients thought ex (What\" \"How\" \"Why\" or \"tell me about it\" ) \- Closed elicit Specific yes or no responses through communication aDo\" \'is\" \"are\" or have\" ). Purpose of Reflecting \- Reflecting invales paraphrasing or summarizing what the client has said (demonstrating active listening) Establishing eye contact. \- demonstrates attentiveness respect and engagement in Conversation Cultural Sensitivity \- essential to be mindful of cultural norms, frequent use of closed questions. Limits Client expression: This may hinder the client\'s ability to fully express themselves.. Can feel controlling: may create a sense of being interrogated rather than engaged in collaborative Conversation 4 Key Communication SKills I attending 2 Questioning 3\. reflecting 4\. Summarizing Social work relationship 1 care and concern 2\. Genuineness 3\. Empathy 4\. Collaboration 2\. Individuals and Families Clinical work - Focuses on working with thou interactions, behaviors, and emotions of an individual or family Case management - Focuses on helping individuals and families navigate their way to resources. Service navigation - Focuses on facilitating Connections to resources and following up to ensure needs are met. Advocacy - involves acting as an intermediary between individuals / families and Service Systems to protect rights to services access and met needs tackling - Involves Observing patterns of interconnections between family members while listening to the , issues they are discussing family Structure - Refers to the way a family is Organized including Roles, of each member in the family, and How close or distant each family member is. genogram - visual representation of family that illustrates a family\'s History, Stureture demographics functioning and relating to one another Chap 5 groups and Communities I types of groups 2 approaches in group work 3 elements of group 4 Stages of group answers 1, open group, a group chere members can comeor go or any timo So group members change throughout the life of the group. Open ended meaning there is no ending to the group Closed group, a group with fixed or dosed membership dies not Change during the life of the groop linKing group issues and Remarks Raised by present group members to experiences made by members who attend previous group sessions. facilitators are able to use previous members insight to herp current participants \- linking is Defined by \"the practitioner\'s conscious attempt to make to make connections between Similarities in feelings or experiences that exist among members. Support group and set help group- : a gathering of individuals with Shared experiences or Challenges Who provide mutual Support, encouragement and practical advice to promote emotional well being and personal growth. Charadoristics. Online group (ecommunity) for parents who child committed Suiside group for older adults - community living / assisted living a group for refugees coping with berries group for individual Struggling - addiction (A A) group for families of individuals - addictions (Al-Anon). online group for individuals Societal phobias. Treatment groups - structured groups led by a trained professional or conster to meet needs of each individual from amational Support, SKill development, growth, and change. antaking / Staring cirdes. is a gathering where participants take turns Speaking in a respectful non judgemental Way. often guided by Cultural or Spiritual traditions. Promoting open Communication\" Fist nations traditional gathering. Characteristics cinde for women Sunivers Circles for adults who have experienced the pain of attending residential Schools. Circles for students attending university Circe for community members - proposals, decolonization, local Social Service agenar. Bycoeductional groups - combine the goal of an educational grove and Support offering Support for first time caregivers, health education for families, Couples transitioning to parenthood, and the pouchocacial Needs of two-spirited, lebian, gay, biesexual, trans and queer teels. = Therapy group - come together to address issues led by the group worker who is seen as the expert or authoritative figure. guiding one through Set-regulation, interpersonal learning Capabilities, and the ability to reach catharsis. Catharsis - Release of emotional tension through an activity Or an experience. Socialization Grapes - foods on learning Social SKills or can be recreational. purpose of Socialization groups is to learn through modelling to improve Communication, Social Skills, and interpersonal relationships activities Characteristics Settlement organiZation. Summer camp. Social group. Task Groups Task groups are oriented towards the completion of a mission, finding Solutions to a problem, developing new ideas or making decisions. Teams - A team is a collection of \"individual Stafe members, each 0€ Whom passesses particular Knowlage and Skills, who come together to Share their expertise with one another for a particular purpose. Staff - Development Groups - goal Of Development groups is the improvement of Service provision by developing and updating workers\' Skills. Development groups provide workers with Oppertunities to lear about new treatment approches, recorces and Community Services. Committces - a group of people appointed or clected with a particulan Charge personal disclosure in Commettees are typaclly low. Social action group - The purist of Social justice is inextricably linked to community organization and group work. Social Capital - Refers to \" featuras of Social organizations such a6 networks, noms, and Social trust that faciltate coordination and cooperation for mutual benifits. 3\. Stages of Deudopment Tosting and dependence intregroup conflict development of group conesion; and functional role-relatedness. \" Stage- A distinet period in a process of a group\'s growth and development. 4\. Group leadership and Facilitation \- interaction mode - A model where leadership is not the exclusive domain of the leader but is shared among the members as an empowering function Group leadership Purpose of the group. Type of problem The environment 1.Physical Setting 2\. agency or organization 3\. Social Systems and the Social environment. The conde group 1\. Size and physical arrangement 2\. Time limits 3\. Group Dynamics 4- Stages of group development Group members Members characteristics Interpersonal information motivation and expectation Extent of participation amount of time worked together how much everyone contributes The group leader Group leader power-based skill level personality service technology Commonly Used Terms Related to Gender and Sexual Identity An individual\'s subjective sense of self is male, female, or across a gender spectrum. gender identity sexual identity Paten of romantic and sexual atra coon toys aligned win a person sexuals and a tea o within communities who share this social identity. personal and seal tenty, ro socadhtry led wit a peren seal enalou an re two spirited considered to have both male and female spirits (Meyer Cook, 2008). Emerged from interpretations of Indigenous paris ages cook, 20), pre colonial era tor peo i ma of two-spirited and LGBT people within First Nations (Meyer Cook, 2008). congred to ed oy indigenous Peoples today ta tons Meer the, 2ects of colonialisman scare Commonly Used Terms Related to Gender Identity gender expression How an individual expresses their gender identity. gender non-conforming Gender non-conforming includes individuals whose sex/gender assigned at birth does not align with ther gender expression and/or identity. transsexual/ transgender When an individual\'s sex/gender assigned at birth differs from their gender identity. Oftentimes people who identify as a transsexual woman or man undergo hormone replacement therapy or sex reassignment surgery. Debate and differences of opinion exist related to ways that both terms are utilized, depending on language and geographic contexts. Transgender is commonly referred to as an umbrella term. transfeminine/ transmasculine cissexual/cisgender intersex These terms recognize that gender is not binary and that trans people can be assigned male or female at birth (AMAB/AFAB) and self-identify as trans within the transfeminine or transmasculine spectrum. Refers to individuals who understand their gender identity and physical sex as aligned and therefore do not identify as trans, non-binary, or gender non-conforming (Serano, 2007). The term cis is used to identify someone who is not trans or gender non-conforming. An individual whose biological body has both male and female characteristics as understood by conventional medical standards. non-binary The term non-binary signifies that gender identity exists beyond the gender binary of (cis) men and women. A person can be AMAB/AFAB and selfidentify as non-binary on the transmasculine or transfeminine spectun. The term they can be used as an English language gender-neutral pronoun. Commonly Used Terms Related to Sexual Identity heterosexual When a trans, gender non-conforming, or cis person is romantically and/or sexually attracted to members of the opposite gender. lesbian Trans, gender non-conforming, or cis women who are romantically and/or sexually attracted to other women. gay Trans, gender non-conforming, or cis men who are romantically and/or sexually attracted to other men; sometimes used as an umbrella term. bisexual Trans, gender non-conforming, or cis women or men who are romantically and/or sexually attracted to both men and women. asexual People who do not experience sexual attraction. homosexual Originated as a medical term to describe same sex sexuality as a social identity. Historically used as a term to pathologize TSLGBTQ individuals. Still commonly used to describe gay and lesbian individuals in francophone regions. Commonly Used Umbrella Terms trans Used as an umbrella term to describe individuals who identify or express their gender as different from the sex they are assigned at birth. Often understood as shorthand for transgender and transsexual. queer Historically used within Anglo-European and North American contexts as a derogatory term toward non-heterosexual and non-cissexual people. More recently, it has been re-appropriated by some people as an umbrella term for TSLGBTQ individuals. Understands sexual and gender identity as fluid or ambiguous. The term genderqueer is also used for people who may specifically experience their gender identity as fluid or ambiguous. Within an academic context, queer theory engages with the term queer as an analytical tool and anti-normative politics, sexual and gender minority Umbrella term used for people who are part of the group whose sexual and gender identity or expression differ from the majority of surrounding society. Table 10.2 Timeline of SLGBT Human Rights Movement in Canada 19605 1964: Association for Social by edge eso first homophile (gay) organization in Canada formed In Vancouver. 1968: First service conducted by a nondenominational gay specific Christan churin 1969: Stonewall Riots INer Nor ty, patrong at gay bar serving mostly poor/working class drag queens, sex workers, street youth, and queer and trans people of colour fought arrest and police repression. 1969: Decriminaliation of private same-sex sexual activity between consenting adults. Police survellance and raids of gay and lesbian social spaces and gay bath houses continue. 19705 1971: First francophone gay organization in Canada formed in Montreal Front deliberation homosexuel. 1971: First publicly organized gay rights-specific demonstration in Canada on Parliament Hi, In support of \"We Dermand\* brief sponsored by Canadian gay rights groups. 1972: Canada\'s first Gay Pride Week held in Toronto. 1973: American Psychological Association removes homosexuality from the Diagnostic and Statistical Manual of Mental Disorders. 1973: First national lesblan conference held in Toronto. 1976: Prior to Olympic Games, Montreal police target and arrest sex workers, street people, and \"homosexuals\" --- hundreds are arrested in gay bar raids. in Canada to introduce sexual orientation as prohibited grounds of discrimination. 1977: All references to homosexuals and homosexualism removed from Canadian Immigration Act. 1977: Toronto Rainbow Alliance of the Deaf formed. 1980: HIV/AIDS crisis emerges in Canada, with first known cases of gay men dying of AIDS. People mobilize and engage in activism to fight homophobia and serophobia. 1980: Gay Asians of Toronto (GAT) formed. 1981: Over 150 police officers raid four gay bath houses in Toronto, arresting over 300 men. Thousands of people 1990s 2000s 1984: Zami, group for Black and West Indian gays and lesbians formed. 1987: The term two-spirited emerges out of third International Gathering of American Indian and First Nations Gays and Lesbians held in Winnipeg. 1990: World Health Organization\'s (WHO) International Classification of Diseases code (ICD-9) removes homosexuality from list of mental disorders. 1990: Police officers raid the gay and lesbian venue Sex Garage in Montreal, with police assaulting patrons, while some patrons fight back. Subsequent protests by TSLGBT people result in further arrest and police brutality. 1991: First gay refugee claimant in Canada is accepted based on persecution due to sexual orientation. 1991: First LGBTQ Muslim organization, Salaam, holds its first meeting in Toronto. 1995: Prohibition of discrimination based on sexual orientation read into Section 15(1) of the Canadian Constitution. 1998: Delwin Vriend fired from lab coordinator position at King\'s College in Edmonton due to sexual orientation and eventually wins Supreme Court case. 1998: All provinces, territories, and the federal government have prohibited discrimination on the basis of sexual orientation. 1998: The Quebec human rights tribunal recognizes that \"sex\" in the Charter of Rights and Freedoms applies to transsexual people, and thus prohibits discrimination against trans people. 1999: American Psychological Association decrees it unethical for any professional to treat homosexuality as pathology. 1999: Supreme Court of Canada declares any provincial law recognizing common-law relationships that does not extend equality to same-sex couples unconstitutional. 1999: Northwest Territories is the first province to include protection of gender identity in human rights legislation. 2002: Calgary police raid gay bath house and arrest 19 men. 2002: Quebec is the first province to apply civil union laws for same gender couples and also provides them lineage and adoptions rights. 2004: Journalist discovers government records that reveal in Alberta between 1995 and 2004, doctors used the ICD.9 to treat homosexuality as mental disorder 1,750 times. 2006: Federal government passes same-sex marriage laws. to be able to legally change one\'s gender marker and name (Tourki, Lee, Baril, Hebert, & Pullen Sansfaçon, 2018) campaign also decried the Canadian citizenship requirement in Quebec (the only province that requires citizenship) People of Colour are racially profiled by police and a Black youth is arrested. The Justice for Trans Migrants 2017: At the Black and Indigenous People of Colour \"safe space\" at the Montreal Pride festival, Black and Indigenous Expression-based refugee claims, which includes addressing stereotypes and applying an intersectional analysis. 2017: The Immigration and Refugee Board implements guidelines for Sexual Orientation and Gender Identity and servants and part of the military. This apology extended to SLGBT people within Indigenous communities and more 2017: The federal government apologizes for sexual orientation-based discrimination to Canadians who were public legislative protection for Canadians for discrimination based on gender identity and expression. 2017: Bill C-16 is passed, resulting in amendments to the Canadian Human Rights Act and the Criminal Code to provide parade, and hiring of more Black trans women, Indigenous people, deaf people, and ASL interpreters (Khan, 2016). events such as Blockorama, reinstatement of the South Asian stage, that uniformed police officers not march in the blackness and anti-indigeneity within Pride Toronto and demands Increased funding and support for Black-centred 2016: Black Lives Matter Toronto stops its float in Toronto\'s Pride Parade for more than 30 minutes to protest anti-Rights Act and as relevant factor in hate crimes sentencing under the Criminal Code. 2013: Gender identity (but not gender expression) included as prohibited ground of discrimination in Canadian Human LGBTQ people to become cis and heterosexual still exists in various regions across Canada (Stroh, 2019). 2010: Journalist discovers doctors in Alberta treated homosexuality as mental disorder five times. Conversion therapy for 2010s Table 10.2 homophobia The irrational fear, hatred, and intolerance of lesbian, gay, and bisexual people. transphobia The irrational fear, hatred, and intolerance of trans people. microaggressions Verbal, behavioural, or environmental indignities, intentional or unintentional, that communicate hostile, derogatory, or negative slights and insults. heterosexism The assumption that heterosexuality is natural and the norm and that any other form of sexual identity or expression is inferior. cissexism The belief that cissexuality is natural and the norm and that any other forms of gender identity and expression are inferior. gender dysphoria Identified within the DSM as a psychiatric disorder for those whose gender assigned at birth differs from their gender identity transitioning Refers to the process through which trans people start to move away from their gender assigned at birth to their preferred gender expression and identity institutional power Refers to the various forms of power that individuals hold based on their social location and position within a particular institution or agency.