Professional Development PDF

PROFESSIONAL DEVELOPMENT H1B |FINAL EXAMINATION |1ST SEMESTER​ ACHILLES KRISTIAN HUTALLA​ MODULE 4 SOCIAL ETIQUETTE Social etiquette involves how you behave i...

PROFESSIONAL DEVELOPMENT H1B |FINAL EXAMINATION |1ST SEMESTER​ ACHILLES KRISTIAN HUTALLA​ MODULE 4 SOCIAL ETIQUETTE Social etiquette involves how you behave in public, with 4.1 Social Graces, Good Manners, and friends and strangers. If you treat your friends and Etiquette neighbors with respect, you are more likely to remain on their lists of people they trust, care about, and invite to SOCIAL GRACES, GOOD MANNERS, AND ETIQUETTE parties. -​ Skills used to interact politely in social situations Basic social etiquette rules: -​ Good manners can mean the difference between success and failure in many aspects of ​ Always be on time for dates and get-togethers. life. Knowing and exhibiting proper etiquette is Showing up late is rude and shows a lot of essential to any society. respect for other people's time. ​ Make eye contact when you are in a Need for Etiquette conversation with someone. ​ Etiquette makes you a cultured individual who ​ Never interrupt the person you are talking to. leaves his mark wherever he goes. ​ Give and receive compliments graciously. ​ Etiquette teaches you the way to talk, walk and ​ Refuse to gossip with and about friends. most importantly behave in society. ​ Hold doors for anyone who seems to be ​ Etiquette is essential for an everlasting first struggling, physically challenged people, and impression. The way you interact with your parents with young children. superiors, parents, fellow workers, friends speak a ​ When you are invited to a party, don't show up lot about your personality and up- bringing. empty-handed. Bring a gift or something to ​ Etiquette enables the individuals to earn respect share. and appreciation in the society. No one would ​ If you are sick and contagious, postpone your feel like talking to a person who does not know plans and reschedule. It is best to let other how to speak or behave in the society. ​ people know since it is rude to unknowingly expose your friends to illness. ​ Cover your mouth and nose when you sneeze. FAMILY ETIQUETTE ​ Pay your share when you are with a friend or group. The place to start with etiquette is at home with the family. Children who are taught good manners and Basic social media etiquette rules: respect their parents take their lessons out into the world. ​ Never post anything on any social media Basic etiquette rules for family members: platform that you wouldn't want the world to see. ​ Don't divulge too much information about ​ Respect each other's personal space. yourself or your family. ​ Respect each other's belongings. ​ Self-promotion is okay in limited amounts. ​ Don't interrupt when someone else is talking. ​ If you make a mistake on social media, own it ​ Be on time for dinner. and offer a sincere apology. ​ Use polite language such as "Please" and "Thank you" ​ Don't text or talk on your cell phone during a Social Graces that Impact Personal and Professional family meal. Relationships ​ Chew with your mouth closed. GUIDING PRINCIPLES ​ Don't yell and call each other names. ​ Clean up so someone else won't have to do it for 1. Listen Up you. ​ Listen to your parents. Your goal is to be a better listener! It is critical to be a ​ Be cautious with family posts on social media. better listener than a good speaker. Listening is said to be one of the hardest skills to master because we are more 1 | Page PROFESSIONAL DEVELOPMENT H1B |FINAL EXAMINATION |1ST SEMESTER​ ACHILLES KRISTIAN HUTALLA​ used to talking. It doesn't mean that we have to be silent, but we are reminded to pay attention, not to interrupt, and let others speak. 7. Acknowledge and Respect 2. Make Eye Contact Your goal is to learn from everyone! In this life, we never know who you will meet and how that person can Your goal is to give everyone your full attention! The change your future. Being open to other's ideas, listening inability to make eye contact makes people lose interest to their stories, being present when they ask for your in what you are saying. Likewise, maintaining eye contact attention are all vital social graces to building good in direct communications shows sincerity and that you relationships. are interested in what the other person is saying. But you have to be careful not to stare or make it awkward. 8. Thank You Matters Most Eliminate all distractions and focus on the conversation and the person you are talking to, whether face to face Your goal is to always give thanks! One important phrase or virtually (online). in any relationship is "Thank You!" Gratitude is about taking nothing for granted and respecting others' time 3. Be On Time and space. Acknowledging others actions shows you care and that is the ultimate social grace. Your goal is to be the first to arrive! Provide the best opportunity for making a great first impression by being ​ Thank you for your help. on time. Aim for five (5) minutes early in all cases. Being ​ Thank you for listening. punctual or early in your appointments is always better ​ Thank you for your consideration. than being late or making someone wait. This applies to ​ Thank you for your time. meetings over the phone, online, or in-person. Being on ​ Thank you for your response. time shows respect and that you care about the relationship. 4.2 Manners and Decorum 4. Remember Names MANNERS AND DECORUM Your goal is to get the name right! It's all in a name. If you Manners are ways of conducting oneself and behaving show the lack of attention to remember a person's name, towards other people. The way we act. you probably will lack the attention to detail required to achieve the goals in the relationship. Paying attention Decorum is the correctness in behavior, speech, and during introductions, writing down a person's name and dressing. One who observes decorum can gain the collecting their information are critical for fostering any respect of others and is admired by those around him. relationship. You are better asking someone to repeat their name, than calling them the wrong name. Good Manners 5. Ignore Hearsay ​ Gentleness, modesty, and dignity ​ Saying the right word at the proper time and Your goal is to get the facts! We all know how important it proper place is to not judge others. In leadership, one of the biggest ​ Includes several forms of kindness like hospitality mistakes you can make is listening to gossip, chatter, and tolerance noise, and other unsolicited judgment instead of gathering your own facts and making your own first impression. Manners Matter! 6. Understand the Culture ​ Say "Please" when you are asking for something. ​ Say "Thank You" when you are given something. Your goal is to understand the cultural impact! ​ Say "Excuse Me" when passing by someone. ​ Practice good table manners. ​ Say "I'm sorry" if you have hurt someone.​ 2 | Page PROFESSIONAL DEVELOPMENT H1B |FINAL EXAMINATION |1ST SEMESTER​ ACHILLES KRISTIAN HUTALLA​ SCHOOL ETIQUETTE work your way in”. For example, if you have two forks, begin with the fork on the outside. Do not talk with Here are some tips that are worth highlighting during face your utensils and never hold a utensil in a fist. to face classes: Set the utensils on your plate, not the table, when you are not using them. ​ Arrive on time for class. ​ Turn off your cellular phone and other devices The Formal Table Setting before class. 1. Sherry glass ​ Don't brush your hair or put your makeup inside 2. White wine glass the classroom. 3. Red wine glass ​ Don't eat or chew gum inside the classroom. 4. Water goblet ​ Sleeping in class is not acceptable. 5. Seafood Fork ​ Avoid conversing with other students during class. 6. Soup spoon ​ Do not talk when the professor is speaking. 7. Dinner knife ​ Raise your hand before speaking. 8. Dinner fork ​ Show respect to the professor and classmate by 9. Salad fork standing when asked to answer. 10.Dessert fork and spoon ​ Arrange the chairs and pick the trash before 11. Butter plate leaving the room. ​ Always say thank you after the class. Napkin ​ Always acknowledge and greet every personnel Typically, you want to put your napkin on your lap in school when passing by. (folded in half with the fold towards your waist) soon ​ Show respect to the administrators and after sitting down at the table, but follow your host’s maintenance personnel. lead. ​ Be quiet in hallways and other public areas of the The napkin should remain on your lap throughout the school. entire meal. Place your napkin on your chair, or to the ​ Obey school rules. left of your plate, if you leave the table as a signal to ​ Be a good example. the server that you will be returning. When the host places their napkin on the table, this signifies the end of Thought to ponder: What are your thoughts about bullying the meal. You should then place your napkin on the other people online? table as well. Cyberbullying occurs when someone harasses, torments, Ordering and being Served threatens or humiliates someone else through the use of Do not order the most expensive item from the menu, technology — including text messages, social media sites, appetizers, or dessert, unless your host encourages you email, instant messages and websites. to do so. While it is best not to order, alcohol even if the interviewer does, alcohol, if consumed, should be in TABLE MANNERS AND DINING ETIQUETTE moderation. Avoid ordering items that are messy or difficult to eat Dining Etiquette (i.e. spaghetti, French onion soup). Wait for everyone to be served before beginning to Arrival/ Sitting Down eat, unless the individual who has not been served Arrive on time and call head if you know you will be encourages you to begin eating. late. Do not place any bags, purses, or personal items Have proper posture and keep elbows off the Basic Tips for Dining Etiquette table. During Meal Wait 15 minutes Eat slowly and cut only a few small bites of your meal at a time. Chew with your mouth closed and do not talk with Table Setting food in your mouth. When presented with a variety of eating utensils , Pass food items to the right (i.e. bread, salad remember the guideline to “start at the outside and 3 | Page PROFESSIONAL DEVELOPMENT H1B |FINAL EXAMINATION |1ST SEMESTER​ ACHILLES KRISTIAN HUTALLA​ dressings). ​ Taste your food before you add salt, pepper, or Pass salt and pepper together, one in each hand other seasoning. Doing otherwise may be Taste your food before seasoning it. insulting to the host or hostess. Do not use excessive amount of sweeteners - no ​ Don’t cut all your food before you begin eating. more than two packets per meal is the rule of thumb Cut one or two bites at a time. Bread should be eaten by tearing it into small ​ Never blow on your food. If it is hot, wait a few pieces, buttering only a few bites at a time. Do not cut minutes for it to cool off. bread with a knife or eat a whole. ​ Scoop your soup away from you. Gently stir your soup to cool it instead of blowing on ​ Some foods are meant to be eaten with your it. spoon your soup away from you. fingers, like bread. Follow the lead of the host or You do not have to clean your plate. It is polite to hostess. leave some food on your plate. (depending on the ​ If you are drinking from a stemmed glass, hold it host country) by the stem. ​ Break your bread into bite-sized pieces and Be aware of different eating styles butter only one bite at a time. Continental or European Style: Cutting the food ​ Try at least one or two bites of everything on your with the right hand and using the left hand to hold plate, unless you are allergic to it. the food while cutting and when eating. American ​ Compliment the hostess if you like the food, but Style: Cutting the food with the right hand and don’t voice your opinion if you don’t. holding the food with the left, then switching hands to ​ Use your utensils for eating, not gesturing. eat with the right hand. ​ Keep your elbows off the table. Rest the hand you are not using in your lap. When you have finished ​ Eat slowly and pace yourself to finish at the same When you are finished, leave your plates in the approximate time as the host or hostess. same position, do not push your plates aside or ​ Avoid burping or making other rude sounds at stack them. the table. Lay your fork and knife diagonally across the plate, ​ If you spill something at a restaurant, signal one side by side, pointing at 10:00 and 4:00 on a clock of the servers to help. face. This signifies to the wait staff that you have ​ If you spill something at a private dinner party in finished. someone’s home, pick it up and blot the spill. Offer to have it professionally cleaned if The person who initiates the meal generally pays and necessary. tips appropriately (15% for moderate service, 20% for ​ When you finish eating, leave your utensils on excellent service). your plate or in your bowl. Always remember to thank your host. ​ ​ Never use a toothpick or dental floss at the table. ​ You may reapply your lipstick, but don’t freshen Table manners are important in both professional and the rest of your makeup at the table. social situations, so it's a good idea to know some basics. Here are some tips to show that you know how to 4.3 Professional and Business Etiquette behave at the table: ​ Be seated only after all have assembled at the What is professional and business etiquette? table and then sit down from the left side of your chair. Professional etiquette is an unwritten code of ​ As soon as you are seated, conduct regarding the interactions among the members ​ Turn off your cell phone before sitting down. It is rude to talk on your phone or text while in the in a business setting. Professional etiquette plays a company of others. monumental role in making a lasting positive first ​ Never talk when you have food in your mouth. Even if someone asks you a question, wait until impression. In professional situations, displaying proper you swallow before answering. etiquette can give you a competitive edge over others 4 | Page PROFESSIONAL DEVELOPMENT H1B |FINAL EXAMINATION |1ST SEMESTER​ ACHILLES KRISTIAN HUTALLA​ who may not be using proper etiquette. Likewise, failing listen, you have to be in the moment. How are some ways to show you are listening: to use the correct etiquette may result in being ○​ Maintain eye contact. overlooked for employment or losing other valuable ○​ Nod or interject an occasional, “Yes, I agree,” or “I know what you mean. opportunities. ○​ Ask questions during pauses ○​ Acknowledge the other person's Business etiquette is a term used to describe triumphs by congratulating them​ professional behavior in the workplace, and also in other ​ Conversation Topics​ settings in which business is conducted. Following business etiquette protocols serves as a means to establish Ideal for Discussion Topics to Avoid individuals, companies and organizations as respectable Topics and professional, which can create a sense of Local News Items Political Opinions confidence for affiliates, customers and clients. Favorite Foods Religious views New business in the area Lifestyle pet peeves Sports & Hobbies Age issues Conversation Etiquette Music releases Weight issues Favorite books Personal finance Regardless of how smart or witty you are, there are times Pop culture topics Nitty-gritty about a Tv shows or movies health problem when you need to stop and evaluate the appropriateness of what you are saying. Acquiring the skill of a good conversationalist requires learning some Do you want to be a good conversationalist? Read fundamental guidelines and practicing them. this! 10 RULES OF A GREAT CONVERSATIONALIST ​ Pause: Before you open your mouth to speak, 1. BE GENUINELY INTERESTED in the person. Strive stop and think about what you are going to say. to know more about his/her through Too many people speak before they think and conversation. when the words come out, they don’t convey 2. Focus on THE POSITIVE. Opt for positive and the intended meaning. meaningful topics over negative ones. 3. ​ Pay Attention to Signals: As you chat with others, CONVERSE, not debate (argue). Where there are pay close attention to their body language differences, agree to disagree. 4. RESPECT; don’t signals letting you know that you are losing them impose, criticize, or judge. Respect others’ space in conversation. Signs the other person is no and right to their views. longer engaged in the conversation: 5. Put the person in his/her BEST LIGHT. Make the ○​ Yawning person look good (without being ○​ No longer making eye contact inauthentic). ○​ Glancing around the room as if looking 6. EMBRACE DIFFERENCES while building on for an escape commonalities. ○​ Backing away 7. Be TRUE TO YOURSELF. Don’t mime; be ready to ○​ Not responding share your own thoughts. ○​ Tapping foot or pointing feet toward the 8. 50-50 SHARING. Don’t dominate the nearest escape discussion. At the same time, don’t hold ​ Listen to Others: One of the best ways to have back from sharing either. people thinking you are good at conversation is 9. Ask PURPOSEFUL QUESTIONS. “What drives you to listen to what they have to say. In order to in life? What are your current goals? What inspired you to make this change?” Meaningful 5 | Page PROFESSIONAL DEVELOPMENT H1B |FINAL EXAMINATION |1ST SEMESTER​ ACHILLES KRISTIAN HUTALLA​ questions elicit When ending Thank you and Goodbye. meaningful answers. conversations... 10. GIVE and TAKE. Don’t be too critical over what others say/do. Always give others the benefit of the doubt. What to say and what to avoid? Telephone Etiquette in the Business Office Avoid Instead When answering the phone, include the four key elements: He/she isn't here yet. He/she is not in his A greeting office at the Name of company (or department) moment. Your name He/she is at lunch. He/she is not Offer for assistance available at the moment. Examples: Good morning! Thank you for calling De La Salle He/she is on vacation. He/she will be out Lipa, this is Marie Krisia Zamudio speaking. How may I of the office for help you? the next 2 weeks. Good evening! You have reached the CIHTM Hotel, He/she is sick today. He/she is not in Krisia speaking, how may I assist you today? the office today. Thank you for calling CITHM Hotel! This is Krisia, How may I assist you? ​ Appropriate Handshakes Be guided of the following scenarios and what to say: Make the handshake warm and firm (but not too tight). Slack, wilted handshake may project low Scenario What to Say self-confidence. A firm handshake projects warmth, friendliness and When the person May I tell him who's confidence. asked is calling, please? Ladies should not not offer their hand with their palm available... One moment, please? down. This might be interpreted that they expect a kiss of the hand rather than a handshake. When the I'm sorry, but Ms. person called for Ocampo is not here at the is out or cannot moment. May I take the be immediately message? reached... When you need May I put you on hold for to put a person a few minutes? on hold... When you Thank you for patiently return to the waiting. person on Thank you for holding the hold.. line. When the caller I'm sorry but you've got the dials the wrong wrong number. This is the number... faculty office. 6 | Page PROFESSIONAL DEVELOPMENT H1B |FINAL EXAMINATION |1ST SEMESTER​ ACHILLES KRISTIAN HUTALLA​ Module 5​ Four Approaches in the Development in Moral Behavior 5.1 Moral and Spiritual Aspect of 1. Psychoanalytic Approach Personality This express the idea that when the superego dominates the individual, he or she is good because MORAL AND SPIRITUAL PERSONALITY he or she has a conscience that tells him or her to be good. What is the moral aspect of one's personality? ​ 2. Learning - Theory Approach Do you feel good every time you are Says that we have been trained and disciplined by trusted? How about when you are given certain tasks our upbringing and by the examples of our parents into that are in line with your abilities, do you feel great behaving the way we should. when you are held accountable for your actions and decisions? ​ 3. Social - Group Approach Your identity as a trustworthy, responsible, Claims that we behave the way we do because competent individual clearly evolves as you receive people expect us to behave that way. positive feedback or affirmation from others about 4. Cognitive - Development Approach your accomplishments. Asserts that to behave morally implies intelligent "Your character is the moral aspect of your adaptations to our environment. It emphasizes the personality." ​ importance of intelligence in moral control. SOCIAL INSTITUTIONS What is morality? Morality is synonymous to ethics, the study of There are four major social institutions affecting what is right and wrong. The moral aspect of character development: personality has something to do with a person's The Family: A major factor in the moral development awareness of the difference between right and of an individual is the family. Family is the first socializing wrong, while the spiritual aspect is the person's agent that molds the child in his earliest years so that consciousness of the higher values in life. he may become an accepted member of the group. During the early childhood experiences we learn how to trust and be trusted and develop the feelings of What is spirituality? security and well-being. Spirituality is not your religion. Spirituality of life can The Peer Group: People react strongly to social be perceived through ideals, values, preferences approval or social acceptance. We all wish to be and through the model of human activity. accepted, especially by our peers. As a person grows Spirituality of a contemporary man involves a older, however, he should think less of what people harmonious union of the above types. Complex would say and think. You should set your own spirituality is the unity of truth, goodness and standards. beauty. ​ The School: The school is the institution that can give many opportunities for the improvement of the The main criteria of such spirituality can be: ​ individual's moral aspect of personality. We, as your intentionality: the direction "out" on something or teachers, are expected to impart moral and spiritual someone. We are talking about setting ideal goals, values to you, our students, who are entrusted to our which is already an indicator of a spiritually developed care. person; The Church: The church is also one of the agents of reflection: on the basic life values that make up the social control as they propagate moral codes. Most of meaning of a man's being and acting as a guide in life those who go to church and prayer meetings are more choices; likely to develop good morals than those who do not. freedom, understood as self-determination: the ability 7 | Page PROFESSIONAL DEVELOPMENT H1B |FINAL EXAMINATION |1ST SEMESTER​ ACHILLES KRISTIAN HUTALLA​ to act in accordance with one's goals and values, and 5.2 Value System in a Workplace not under the pressure of external circumstances; creativity: understood as creation of oneself, aimed VALUE SYSTEMS at the realization of one's life purpose; and developed conscience: something which a person is What are values and value systems? responsible for for the implementation of Values can be defined as broad preferences his life purpose, as well as for everything that concerning appropriate courses of actions or happens in the world. ​ outcomes. They denote the degree of importance of something or action, with the aim or determining what BENEFITS OF CORE VALUES (BERSAH) actions are best to do. Values systems are beliefs that affect ethical behavior of a person and the basis of their intentional What are the benefits of having solid core activities. It is a set of consistent values used for the values? purpose of ethical or ideological integrity. As a member A set of core values can benefit a company of a society, group or community, an individual can considerably, attracting potential clients, customers hold both a personal value system and a communal and Investors. value system at the same time. 1. Business growth Why are workplace values important? Every company has a business plan, a mission For a vehicle to do its job, it needs both an engine statement and a number of steps it needs to take to for power and a steering system so it can be guided. reach its goals. Core values are what determine how An organization is no different: its purpose is the these goals are reached. ​ engine that propels it forward, and its values are the steering system by which it is guided. 2. Employee Performance and Productivity Purpose defines why you do what you do, and values define how you act in service of that purpose. A concrete set of core values can help to keep staff Values are a key component of a healthy workplace engaged and motivated, therefore raising culture because they clarify how your organization performance and productivity levels. and its staff should behave. They provide the 3. Raise Company Profile/ Competitor framework within which you can test decisions, accomplish tasks, and Publicising your core values is an effective method of interact with others. raising your company profile. ​ Values help organizations determine a range of acceptable behaviors, defining for leaders and 4. Staff Retention employees alike which actions are encouraged To retain staff, you must make the workplace an and which are unacceptable. ​ enjoyable place to bed. ​ 5.3 Lasallian Values 5. Attract New Clients/ Employees Sharing your core values with the public is a great way LASALLIAN CORE VALUES (FSC) to attract more clients and potential employees - both of whom will likely do their research before deciding to The Spirit of Faith do business with, or interview with, a company. ​ The spirit of faith flows from a relationship of communion with the Triune God who will save all people by drawing them into a life-giving communion with Him 6. Happy Customers and with one another in the Lasallian tradition, the spirit Creating core values that are customer-focused is of faith is a spirit that allows one to discover God’s active fundamental - regardless of whether you deem your presence in his Word, in men and women. business to be customer facing or not. 8 | Page PROFESSIONAL DEVELOPMENT H1B |FINAL EXAMINATION |1ST SEMESTER​ ACHILLES KRISTIAN HUTALLA​ Zeal for the Integral Salvation of All Module 6​ Zeal is the active expression of faith in gospel witness and service. It is oriented towards the integral salvation 6.1 Career Development in the Hospitality of persons, particularly the poor and the excluded. Zeal is the enthusiastic and total gift of oneself for the sake of and Tourism Industry the mission expressed in such qualities as gratuity and CAREER DEVELOPMENT generosity, creativity and fortitude, compassion and commitment. Career Development Communion in Mission, Mission as Communion ​ Career development as an entire process Communion recalls the dynamic of association by spanning over an individual’s lifetime that inevitably which the first Brothers bonded together for the sake of molds his work identity. It is a lifelong process, starting as the particular mission entrusted to them by God. early as that point in their childhood when, for example, Communion has four dimensions: as a relationship with a child saw a firefighter save someone from a burning God, it is the source of all mission and ministry, as a way building and, in complete awe, declares, “I want to be of accomplishing its mission, it suggests the solidarity and a firefighter when I grow up”. collaboration that comes from sharing in one vision, one spirit and one mission. Career development can happen as the evolution or development of a career, informed by the following: ​ 1. Experience within a specific field of interest ​ 2. Success at each stage of development 3. Educational attainment commensurate with each increment stage 4. Communications (the capacity to analytically reflect one’s suitability for a job through the cover letter, resume, and/or the interview process) 5. Understanding of career development as a navigable process. With this, career development can be described simply as the ongoing or continuous process of managing one’s life, learning, and work (as a whole, not just work within an organization) in order to advance forward, toward a desired future. Career Development Plan Managers and employees should work closely to plan and write the career development plan. Managers should use experience from their own career development to make sure that goals and activities are realistic and achievable, and to help the employee identify the best way to achieve them. They should also be ready to offer mentorship and allocate resources to help employees progress. ​ STEPS FOR CAREER DEVELOPMENT PLAN 1. Identify and define a primary career interest. This is usually a general dream or vocation such as within a particular department or sector in a certain industry. For example, you may want to work in a 5-star hotel within the hospitality and tourism industry or be a flight 9 | Page PROFESSIONAL DEVELOPMENT H1B |FINAL EXAMINATION |1ST SEMESTER​ ACHILLES KRISTIAN HUTALLA​ attendant in an international airline. Email address 2. Identify long-term professional goals. This is usually 2. Your Personal Statement the position and things that you want to achieve within the company as well as how they might get there To begin with try to write a brief but to the point including any lateral moves or promotions. statement about yourself making sure you include the keywords that best describe your character. Some 3. Identify short-term goals. effective words to use when describing yourself might This will include the skills and experience you might include: Ambitious, enthusiastic, motivated, caring, need to get and the challenges that must be trustworthy, meticulous, sense of humour, drive, overcome to meet these goals. character, determination, will to succeed, passionate, loyal, teamwork, hard working. 4. Identify the activities for each goal. List 2 – 3 activities that will help you achieve each goal 3. Your Employment History (if applicable) including how you will accomplish the activity, any resources you might need to accomplish it and the time Provide the dates, locations and employers and frame each goal will be accomplished in. remember to include your job title. It is also a good idea to quantify your main achievements. 5. Identify additional skills and experience needed. Write down any other additional skills, knowledge or 4. Your Academic Achievements experience that you might like to acquire that may directly or indirectly help in your future job. When completing this section include the dates, names and locations of the schools, colleges or universities that 6. Identify progress checkpoints. you attended in chronological order. You should also Finally, set out a time line and define when and how include your qualifications and any other relevant the progress on all activities and goals will be achievements such as health and safety qualifications or evaluated. Decide when each activity and goal will be first aid qualifications. Anything that is relevant to the role accomplished to help define when each you’re applying for would be an advantage. checkpoint should occur and decide on how each of these checkpoints will be carried out. 5. Your Interests Career Development Plan Within this section try to include interests that match the Short term goals requirements of the job and ones that also portray you in a positive manner. Long term goals Current skills 6. Any Other Information Developing skills Within this section of your CV you can include any other Resources information that is relevant to your skills or experiences Action items that you may feel are of benefit. Examples of these could be certificates of achievement from work or school. ELEMENTS OF CURRICULUM VITAE OR RESUME 7. Character References 1. Your Personal Details It is good practice to include two references at the end of your CV. Try to include your current or previous When completing this section, you should include the professors or employers, providing you know that they following details: are going to write positive things about you. Be careful who you choose as a reference and make sure you seek Your full name, Address. Date of birth (optional) their permission first prior to putting down their name and Nationality (if applying abroad) contact details. Contact telephone numbers including home and mobile 10 | Page