10th Final Vocational Syllabus PDF, Jammu & Kashmir Board of School Education 2024-2025

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2025

THE JAMMU & KASHMIR BOARD OF SCHOOL EDUCATION

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vocational syllabus employability skills class 10 trade and job roles

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This document is the 10th-grade vocational syllabus for the Jammu & Kashmir Board of School Education. It outlines the curriculum for various trades and job roles, focusing heavily on employability skills, encompassing communication, self-management, basic ICT, and green skills for the 2024-2025 academic year.

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Syllabi & Courses of Study Of Vocational Subjects For Class 10th (Level-2) Published By: THE JAMMU & KASHMIR BOARD OF SCHOOL EDUCATION Kashmir/Jammu Effective From Session: 2024-25...

Syllabi & Courses of Study Of Vocational Subjects For Class 10th (Level-2) Published By: THE JAMMU & KASHMIR BOARD OF SCHOOL EDUCATION Kashmir/Jammu Effective From Session: 2024-25 CONTENTS Subject Examination Page S. No. Trade & Job Role Code Code No. Scheme of Examination X X 03 (Common for All Trades) Practical Assessment X X 04 (Common for All Trades) 0 Question Distribution X X 05 (Common for All Trades) Syllabus for Employability Skills X X 06-07 (Common for All Trades) IT/ITeS 1 Job Role: Domestic Data Entry Operator 050 IV 08-11 Retail 2 Job Role: Cashier 051 RT 12-18 3 HealthCare Job Role: Home Health Aide Trainee 052 HC 19-23 Tourism And Hospitality 4 Job Role: Housekeeping Attendant-Manual 053 TH 24-27 Cleaning Tourism And Hospitality 4 Job Role: Food and Beverage Service Trainee 053 TH 28-31 Security 5 054 SE 32-35 Job Role: Security Guard Agriculture 055 AG 36-39 Job Role: Paddy Farmer 6 Agriculture 055 AG 40-42 Job Role: Dairy Worker Telecommunication 7 056 TE 43-45 Job Role: Optical Fiber Splicer Beauty and Wellness 8 058 BW 46-48 Job Role: Assistant Beauty Therapist Physical Education and Sports 9 Job Role: Physical Education Assistant (Early 059 PW 49-51 Year) Automotive 10 060 AT 52-54 Job Role: Four Wheeler Service Assistant Apparel Made-Ups & Home Furnishing 11 061 AH 55-58 Job Role: Sewing Machine Operator Electronics and Hardware 12 Job Role: Field Technician- Other Home Ap- 59-62 062 EH pliances Plumbing 13 063 PM 63-66 Job Role: Plumber General Syllabus Vocational Subjects 2024-25 Class 10th Page | 2 SCHEME OF EXAMINATION Details of Assessment Plan 1. There will be three components of Assessment and the marks allocated for each component will be as under: a) Knowledge/Theory Test– 60 Marks *(Further divided by 2 to get marks out of 30 at the time of adding up total marks) b) Practical Test–50 Marks c) Internal Assessment CCE– 20 marks Method of Assess- Weightage Minimum S.No. Evaluator ment (Max. Marks) Pass Marks 1 Theory/Written Test 30 11 JKBOSE Practical Test& Oral 50 17 Sector Skill Coun- 2 Test/Viva cil(SSC)/JKBOSE This will be in- cluded only if School Based Assess- the student 3 20 School Based ment Qualifies sepa- rately in Theo- ry & Practical TOTAL 100 Marks PRACTICAL ASSESSMENT Syllabus Vocational Subjects 2024-25 Class 10th Page | 3 EXTERNAL ASSESSMENT: Distribution Marks Hands on Training 30 Viva Voce 10 Practical File / Student’s Portfolio 10 Total 50 INTERNAL ASSESSMENT: Distribution Marks CBT (Class Based Test) 10 Classroom Participation 05 Classroom Attendance 05 Total 20 QUESTION DISTRIBUTION Syllabus Vocational Subjects 2024-25 Class 10th Page | 4 Class: 10th (Level-2) Max. Marks: 60 Duration: 02:30 Hrs Pattern Marks Questions Total Long Type Ques- 06 02 12 MARKS tions Short Type Ques- 03 06 18 MARKS tions Very Short Ques- 02 10 20 MARKS tions MCQS 01 10 10 MARKS TOTAL 28 60 Marks Syllabus Vocational Subjects 2024-25 Class 10th Page | 5 Syllabus Employability Skills (A Common Part for All Trades) “Part – A” Employability Skills------------------------------------------------------------------ (20 Marks) Unit - 1: Communication & Self-Management Skills-II Theory Learning Outcome Methods of communication Demonstrate knowledge of various meth- Verbal. ods of communication. Non-verbal. Visual. Communication cycle and importance of feedback. Meaning and importance of feedback. Provide descriptive and specific feedback. Descriptive feedback -written com- ments or conversations. Specific and non-specific feedback. Barriers to effective communication – Apply measures to overcome barriers in types and factors. communication. Measures to overcome barriers in effec- tive Communication. Principles of effective communication. Apply principles of communication. 7 Cs of effective communication. Demonstrate basic Writing skills to the following: writing skills Sentence, Kinds of Sentences, Parts of Sentence, Construction of a Paragraph. Meaning and importance of stress management Stress management techniques – physi- Apply stress management techniques cal exercise, yoga, meditation Enjoying, going to vacations and holi- days with family and friends Taking nature walks Importance of the ability to work inde- Demonstrate the ability to work inde- pendently. pendently Describe the meaning of self- motivation and self-regulation. Unit - 2: Basic ICT, Entrepreneurship & Green Skills-II Syllabus Vocational Subjects 2024-25 Class 10th Page | 6 Theory Learning Outcome File concept, file operations, file organ- ization, directory structures, and file- Basic computer operations system structures Creating and managing files and fold- ers Importance and need of care and maintenance of computer Apply basic skills for care and mainte- Protecting computer against viruses nance of computer Scanning and cleaning viruses and re- moving SPAM files, temporary files and folders Entrepreneurship and society. Qualities and functions of an entrepre- List the characteristics of successful en- neur. trepreneur Role and importance of an entrepre- neur. Entrepreneurship as a career Definition of sustainable development. Demonstrate the knowledge of im- Importance of sustainable develop- portance, problems and solutions related ment. to sustainable development Problems related to sustainable devel- opment. Syllabus Vocational Subjects 2024-25 Class 10th Page | 7 1. IT/ITeS Job Role: Domestic Data Entry Operator CLASS (10th) SCHEME OF ASSESSMENT This course is a planned sequence of instructions consisting of units meant for developing employa- bility and vocational competencies of students of Class 10th opting for vocational subject along with mainstream education. The unit-wise distribution of hours and marks for Class 10th is as follows: Theory: 60 Marks Class10th Max. Marks Theory Module Part and Name No. of Hours for and Practical Unit Name Theory and Prac- (100) tical(200) Communication &Self-Management 20 5 Part – A Employ- Skills-II ability Skills Basic ICT, Entrepreneurship & Green 20 5 Skills-II Total 40 10 Digital Documentation(Advanced) 20 05 Electronic Spreadsheet(Advanced) 20 05 Part – B Voca- Database Management System 20 06 tional Skills Maintain Health, Safety and Se- 10 04 cure Working Environment Total 70 20 Practical Experiment 20 Part – C Practi- Artifacts (objects created by students) 05 cal Work Demonstration 05 Projects(Individual and Group) 10 Portfolio 10 Total 50 Part-D Internal Class based tests, classroom participa- tion(Group work, Group Discussion, 20 Assessment Attendance) Total 20 Total 110 100 Syllabus Vocational Subjects 2024-25 Class 10th Page | 8 “Part–A” Employability Skills----------------------------------------------------------------- (20 Marks) *Syllabus of Employability Skills is available at Page No. 06 “Part – B” Vocational Skills--------------------------------------------------------------------- (40 Marks) Unit–III Digital Documentation(Advanced)(05 Marks) S.No Theory Learning Outcome Style categories in Writer. Styles and Formatting window. Apply Styles in the doc- 1. Fill Format. ument Applying styles.  Options to insert image to document from vari- ous sources.  Options to modify, resize, crop and delete an im- age. Insert and use images in 2.  Drawing objects document  Creating drawing objects and changing its prop- erties.  Resizing and grouping drawing objects.  Positioning image in the text  Template in Writer.  Using predefined templates  Creating a template.  Set up a custom default template. 3. Create and use template  Updating a document.  Changing to a different template.  Using the Template.  Table of contents.  Hierarchy of headings. 4.  Customization of table of contents. Create table of contents  Character styles  Maintaining a table of contents. Unit–IV Electronic Spreadsheet(Advanced)(05Marks) S.No Theory Learning Outcome  Using consolidating data.  Creating subtotals. Analyse data using sce- 1.  Using “what if” scenarios. narios and goal seek.  Using goal seek  Setting up multiple sheets.  Creating reference to other sheets by using key- board and mouse. 2.  Creating reference to other document by using Link spreadsheet data keyboard and mouse.  Relative and absolute hyperlinks  Hyperlinks to the sheet.  Setting up a spreadsheet for sharing.  Opening and saving a shared spreadsheet. Share and review a 3.  Recording changes. spreadsheet  Add, Edit and Format the comments. Syllabus Vocational Subjects 2024-25 Class 10th Page | 9  Reviewing changes – view, accept or reject changes.  Merging and comparing.  Using the macro recorder.  Creating a simple macro. Use Macros in spread- 4  Using a macro as a function. sheet  Macros to work like built-in functions. Unit–V Database Management System (06 Marks) S.No Theory Learning Outcome Concept and examples of data and information, Concept of database, Advantages of database, Features of database, Appreciate the concept of 1. Concept and examples of Relational database, Database Management Concept and examples of field, record, table, database, System Concept and examples of Primary key, composite key, alternate key, candidate key, foreign key, Database management system (DBMS) software. Introduction to Libre Office Base Database objects – tables, queries, forms, and reports of the database, Create a table using ta- 2. Terms in database – table, field, record, ble wizard Steps to create a table using table wizard, Data types in Base, Option to set primary key Inserting data in the table, Editing records in the table, Deleting records from the table, Perform operations on 3. Sorting data in the table, table Creating and editing relationships – one to one, one to many, many to many, Database query, Defining query, Retrieve data using que- 4. Query creation using wizard, ry Editing a query, Performing calculations, Forms in Base, Creating form using wizard, Steps to create form using Form Wizard, Create Forms and Re- 5. Concept of Report in Base, ports using wizard Creating Report using wizard, Steps to create Report using Wizard Unit–VI Managing Health and Safety (04 Marks) S.No Theory Learning Outcome Basic safety rules to follow at workplace – Fire safety, Maintain workplace 1. Falls and slips, Electrical safety, Use of first aid. safety Syllabus Vocational Subjects 2024-25 Class 10th Page | 10 Accidents and emergency, Types of Accidents, Prevent Accidents and 2. Handling Accidents Emergencies Types of Emergencies. Hazards and sources of hazards, Protect Health and Safety 3. General evacuation procedures, at work Healthy living. Hands on Skills (30 marks) 1. Select the style from the styles and Formatting window and use Fill Format to apply a style to many different areas quickly.(03 Marks) 2. Insert an image (your photograph)to document and Modify, resize, crop and make 6 copies and print the document.(05 Marks) 3. Create drawing objects, Set or change the properties of a drawing object, Resize and group drawing objects, Position the image in the text.(04 Marks) 4. Create a letterhead template for your institution in which you are enrolled and save it for fu- ture use.(04 Marks) 5. Create table of content for your practical book/portfolio. (03 Marks) 6. Your business has a profit of Rs 26,000. You have set a new profit goal of Rs.60, 000. Current- ly you are selling 1400 items at Rs25 each. If you still sell the same number of items, calculate by how much you should raise your price to achieve your target. Find the solution using Goat Seek.(05 Marks) 7. Create a hyperlink to the website of jkbosehttps://jkbose.ac.inbyusingthehyperlinkfunctionin Spreadsheet.(02 marks) 8. Create a student table of your class in a database which include the following attributes name of student, father’s name, School Name, Class, Roll. No., Registration No. And Phone / Mobile Number. The Registration No. Should be Primary Key.(03 Marks) Note:-Practical1to5arereservedforPractical Examination. & Practical 6 to 8 are reserved for written examination of practical. VivaVoce (10 Marks) Student Portfolio/Practical Notebook (10 Marks) Syllabus Vocational Subjects 2024-25 Class 10th Page | 11 2. Retail Job Role: Cashier CLASS (10th) SCHEME OF ASSESSMENT This course is a planned sequence of instructions consisting of units meant for developing employa- bility and vocational competencies of students of Class 10 th opting for vocational subject along with mainstream education. The unit-wise distribution of hours and marks for Class 10th is as follows: Class 10th No. of Hours for Max. Marks Theory Module Part and and Practical Unit Name Theory and Prac- Name tical (110) (100) Part - A Communication Skills 10 5 Term- Employability Skills Self-Management &Entrepreneurship 10 5 I Part – B Cash And Credit Transaction 20 10 Vocational Skills Return and Exchange of Goods 15 10 Total 55 30 Part - A Basic ICT Skills 10 6 Employability Skills Green Skills 10 4 Term- Procedure for Age Restricted Prod- 20 10 II Part – B ucts Health and safety Practices 05 10 Vocational Skills Work in team and organization 10 Total 55 30 Practical Experiment 20 Artifacts (objects created by stu- 05 dents) Term I & II Part - C 00 Practical Test Demonstration 05 Projects (individual and group) 10 Portfolio 10 Syllabus Vocational Subjects 2024-25 Class 10th Page | 12 Total 00 50 Part-D Class-based tests, classroom participation (group work, 20 Formative Assessment group discussion, Attendance) Total 110 10 Grand Total 110 100 Theory: 60 Marks “Part–A” Employability Skills----------------------------------------------------------------- (20 Marks) *Syllabus of Employability Skills is available at Page No. 06 “Part – B” Vocational Skills--------------------------------------------------------------------- (40 Marks) Unit–III Cash and Credit Transactions (10 Marks) S.No Theory Learning Outcome  Meaning of cash and credit  transaction Describe the components of credit  Credit limit to customers  Need to setup credit limit  Company guidelines to set credit lim- its  Reasons of missed payments 1.  Guideline for identify customers with overdue  payments and report to right per- son  Company guidelines to deal with cus- tomer cross their  credit limit and report  Meaning of credit rights and obliga- tions List the legal rights and obligations  Legal rights of customers in relation of a customer to credit 2.  Legal obligation of customers in relation to credit  Legal rights and obligations of retailer in relation to credit  Receiving, checking recording, in- Collect the credit from custom- forming and storing the payment ers 3. from customer  Acceptable ways for customer to make payments Syllabus Vocational Subjects 2024-25 Class 10th Page | 13  Company’s procedures for storing cash and cash equivalents securely  Types of problems for sorting out cash  Receiving, checking recording, in- Process of reconciling customer forming and storing the payment accounts from customer  Acceptable ways for customer to 4. make payments  Company’s procedures for storing cash and cash equivalents securely Types of problems for sorting out cash Unit–IV Return and Exchange of Goods (10Marks) S.No Theory Learning Outcome  Meaning of returning goods, Identify the store policies and pro-  Reasons for returning goods, cedures for returned goods.  Returnable items  Company policy onetime of replace- ment and refund, return goods 1.  Return goods without receipt  Company procedure for Return and replacement  Return shipment options, return to vendor  Returning goods and its conditions Choose process of returning the while returning goods, goods and process of refund pay-  Problems in returning process ment.  Stock control system  Return management process o Complete information of return goods o Update control system 2. o Label the products which are return o Move the goods at re- turning place  Refund payment process,  Refund payment policy,  Raising credit note  Mode of refund payment  Inspect the items being offered and Decide the value of items offered protect from damage in part exchange by customers.  Calculate the cost of exchange value of items as per company guidelines  Part–exchange value and its benefits  Company policies and procedures for checking ownership of the item 3.  Consequences of not checking the ownership properly  Accept or reject the returned goods as per company policy  Terms and conditions of sale for items  Dealing with customer objec- tions Syllabus Vocational Subjects 2024-25 Class 10th Page | 14  Treating customers properly during valuation and negotiations process  Filling paperwork when buying exchange items  The types of payment the store is au-  4.Handle the thorized to receive, Payments for exchange  Procedure for authorizing non-cash sales transactions and transactions management of payments  Dealing with customers offering sus- received. pect payments 4.  Company procedures for taking payments  Company procedures for dealing with suspected fraud  Keeping cash and other payments secure Unit–V POS Procedure for Age Restricted Products(10 Marks) S.No Theory Learning Outcome  Meaning of age restricted prod- Identify the age restricted ucts products  Consequences if a business fails to 1. adhere norms for sale of age- restricted products  Legal requirements for asking Describe the retail policies proof of age and procedures for age re-  Company policies and procedures stricted products for asking for proof of age, 2.  Retailer policies and procedures for sale of age-restricted products  Various steps followed by the re- tailer to prevent sales to under aged  Types of proof of age accepted by Follow the company policies company and procedure for refusing  Company policies for refusing sales of age restricted prod- 3. ucts sales of age restricted products  Company procedure refusing sales of age restricted products  When to need proof of customer Company policies or proce- age? dure for telling customer 4. how to get proof of age  What proof of age accepted?  How to get proof of age? Unit–VI Health and Safety Practices (10 Marks) S.No Theory Learning Outcome  Meaning of Health and Safety Describe the Health and  Identify and follow the health and Safety Requirements safety requirements laid down by 1. retailer and law  Study the ways to encourage col- leagues to follow the health and safety norms. Syllabus Vocational Subjects 2024-25 Class 10th Page | 15  Meaning of accidents and emer- Identify and report Acci- gencies dents and Emergencies  Identify the Accidents and Emer- gencies  Company procedures for prevent- 2. ing further injuries  Act within the limits of responsi- bility and authority  Instruction given by senior staff and emergency services.  Meaning of risk and types of risks List the Equipment and Ma- in retailing terials to protect health and  Types of equipment and materials safety. used in the stores for health and safety 3.  Trace out the approved actions to deal with risks.  Company procedure and legal re- quirements for reducing health and safety risks  Fire symbols used for safety pur- Lift and handle goods safely. pose  Process of extinguish the fire  Violence, shoplifting and robbery at work place and measures to prevent them  Ways to handling of money  Manage and deal irate customers and shrinkage  Process of lifting and handling 4 goods safely  Take suitable measures before lift- ing  Use approved lifting and handling techniques  Check the equipments before use  Use equipments as per company guideline and manufacturer in- structions Plan safe and efficient route for moving goods Unit–VII Work in Team & Organization Theory Learning Outcome  Meaning and importance of team Support the teamwork. work  Value system of the organization  Job prospects in retail cashier and retail sector remuneration 1  Support the team work by  Show courteous  Helpful behavior  Enhance level of assistance  Meet reasonable request Syllabus Vocational Subjects 2024-25 Class 10th Page | 16  Complete allocated task  Seek assistance in difficulties  Use questioning techniques for clarity  Identify and display non- discriminatory attitude  Support the organization  Rights of employees Describe the employees’  Responsibilities of employees. rights and responsibilities.  Help plan and organize own learn- ing  Goals are realistic, relevant and clear  Identify the knowledge and skills required  Agree action points and deadlines.  Help plan and organize others learning  Encourage colleagues to ask work 2 related information  Offer advices when colleagues fac- es difficulties in performing task  Give information and advice relat- ing to tasks and procedure  Demonstrate the procedure to complete the task  Encourage colleagues to ask ques- tions  Provide opportunities to practices new skills and give constructive feedback  Concept of work in a team Choose team aims and tar-  Importance of teams to achieve gets. targets in retailing  Sources of setting goals 3  Maintain team morale  Tools and techniques available to set team performance targets and how to work as a team.  Skills required for achieving goals Develop effective work hab-  Goals for checking progress, ask- its. ing feedback, responding positive- ly and adjusting plans  Handle the risks in learning on the job of train an associate 4  Interpret, confirm and Acton  Workplace information  Instructions  Procedure  Legal requirements in case of  Anti-discrimination  Sexual harassment Syllabus Vocational Subjects 2024-25 Class 10th Page | 17  Bullying  Balancing the work and personal priorities Practical External (50 Marks) Hands on Skill (15 Marks)  Prepare a Cash Register: Familiarize yourself with operating a cash register or point-of- sale (POS) system.  Simulate Reconciliation: Use sample data to simulate the reconciliation process. Com- pare a mock bank statement with an internal ledger, identify discrepancies, and make adjustments.  Simulate a Return: Role-play a return scenario with a colleague or friend. Practice veri- fying the purchase, processing the return, issuing a refund, and handling customer in- teractions.  Scenario: You are a cashier at a retail store. During your shift, you encounter several customers who choose different payment methods. Your task is to process each pay- ment accurately and efficiently.  Customer Dispute over Age Verification: A customer is upset after being asked for  ID and feels they are being unfairly treated. Prepare a script for handling such a situa- tion professionally.  Scenario: Your Company has developed an SOP for handling customer complaints. You are tasked with ensuring that the SOP is implemented effectively within your depart- ment.  Prepare a standardized procedure for addressing and resolving customer complaints to ensure customer satisfaction and compliance with company policies.  Role-play: You are working as a cashier in a busy retail store. During the holiday season the store is experiencing a high volume of customers, and the cashier team needs to work together to handle the increased workload efficiently while maintaining excellent customer service. B. Written Test (10 Marks)  C. Viva Voce (15 Marks)  D. Student Portfolio / Practical Notebook (10 marks) Syllabus Vocational Subjects 2024-25 Class 10th Page | 18 3. Healthcare Job Role: Home Health Aide Trainee CLASS (10th) SCHEME OF ASSESSMENT This course is a planned sequence of instructions consisting of units meant for developing employa- bility and vocational competencies of students of Class 10 th opting for vocational subject along with mainstream education. The unit-wise distribution of hours and marks for Class 10th is as follows: Class 10th No. of Hours Max. Marks Theory Module Part and Unit Name for Theory and and Practical Name Practical (110) (100) Communication & Self- Part - A Em- Management 20 05 ployability Skills Skills-I Basic ICT, Entrepreneurship & 20 05 Green Skills-I Total 40 10 Immunization 15 05 Drug administration and phys- 15 05 iotherapy Geriatric and child care 15 03 Part – B Voca- Prevention and control of in- 15 03 tional Skills fection in home setting Biomedical waste management 10 04 Total 70 20 Practical Experiment 20 Part - C Practical Artefacts (objects created by 05 Work students) Demonstration 05 Projects (individual and group) 10 Portfolio 10 Total 50 Part-D Class-based tests classroom 20 Internal Assess- participation (Group work, ment Group discussion, Attendance Total 20 GRAND TOTAL 110 100 Syllabus Vocational Subjects 2024-25 Class 10th Page | 19 Theory: 60 Marks “Part–A” Employability Skills----------------------------------------------------------------- (20 Marks) *Syllabus of Employability Skills is available at Page No. 06 “Part – B” Vocational Skills--------------------------------------------------------------------- (40 Marks) Unit–III Immunization (05 Marks) S.No Theory Learning Outcome  Meaning of Immunity Differentiate between  Differentiate between innate and adoptive im- various types of immuni- 1. munity ty  Differentiate between passive & active immunity  Importance of immunization Prepare immunization 2.  Side effects of immunization schedule chart  Various aspects of Immunization schedule chart  Key components of a universal immunization Identify the key compo- programme (UIP) nents of universal im-  Enumerate national health programme munization programme 3. (UIP) prepare list na- tional health pro- gramme  Key components of a Pulse polio Immunization Identify the key compo- 4. Programme nents of pulse polio im- munization programme Unit–IV Drug Administration and Physiotherapy (05Marks) S.No Theory Learning Outcome  Drug administration Demonstrate the  Classify medicine groups knowledge of basic prin- 1.  Legal aspects of record keeping and documenta- ciples of drug admin- tion istration  Enlist different forms of medicine Demonstrate the  Importance of forms v/s route in drug admin- knowledge of forms and istration routes of medication 2.  Read the instruction on the label of the medicine  Various signs of allergy  Meaning of standard abbreviation used in the medication chart  Common side effects of anti- depressant Classify the drugs  Classification of drugs 3.  Techniques of disposing medicine  Preventive measure to control the mistake in drug administration.  Introduction of Physiotherapy. Demonstrate the 4  Holistic approach used in physiotherapy knowledge of basic prin-  Basic principles of physiotherapy ciples of physiotherapy 5  Introduction of Body mechanics Demonstrate the Syllabus Vocational Subjects 2024-25 Class 10th Page | 20  Moving and positioning of patient knowledge of principles and techniques of body mechanics.  Procedure of coughing and breathing exercise Demonstrate the 6  Working of trifle knowledge of breathing and coughing exercises Unit–V Geriatric and Child Care(03 Marks) S.No Theory Learning Outcome  Introduction to different age groups and biologi- Demonstrate the 1. cal aging. knowledge of facts relat-  Common health problems in old age people ed to old age  Changes that occur in different systems of body Identify the normal during old age changes that occur at old 2.  Legal needs of the elderly age  Reasons for caring elderly  Security and safety needs of an elderly people Demonstrate the  Enlist any five requisites for better feeding dur- knowledge of accom- 3. plishing basic needs of ing old age elderly people  Food and fluid needs  Significance and purpose of physical examina- Demonstrate the tion knowledge of signifi- 4.  Techniques of physical examination viz. - Inspec- cance, purpose and tech- tion - Palpation - Percussion - Auscultation – Ma- niques of the physical nipulation assessment of the patient  Role of Home Health Aid (HHA) in assisting the Provide assistance in health examination of a patient. various examinations of  Care of geriatric immobile, paralytic and other the patient viz. eyes, 5. patients. ears, nose, throat, neck, chest, etc.  Enlist the precautions to be taken while examin- ing height and weight of the patient  Technique for chest and abdomen examination  Enlist different age group before 18 years of age. Demonstrate the  Stages of learning and thinking abilities knowledge of caring of amongst infants and children’s. infants and children 6.  Importance of nutrition and hydration required for infants and children.  Safety needs of children.  Measure physical examination. Unit–VI Prevention and Control of Infection in Home Setting (03 Marks) S.No Theory Learning Outcome  Definition of disease Describe the diseases  Process of infection caused by microorgan- ism  Pathogen 1.  Three vertices of the epidemiological triangle  Differentiate between different types of micro- organisms Syllabus Vocational Subjects 2024-25 Class 10th Page | 21  Common diseases Demonstrate the  Enlist the names of bacteria and viruses causing knowledge of common 2. diseases in human human diseases and their causal agents  Types of disinfection Demonstrate the  Differentiate between concurrent and terminal knowledge of process of 3. disinfection disinfection  Process of fumigation with sulphur.  Importance of care of rubber goods. Demonstrate the  Procedure to undo the contaminated gloves knowledge of care of ar- 4. ticles  Procedure of removing different kinds of stains  Ways of care of syringes and needles  Cleaning techniques of different areas of hospital Provide assistance in dis- 5. infection  Various cleaning techniques used Unit–VI Bio Medical Waste Management (04 Marks) S.No Theory Learning Outcome  Define bio- medical waste Demonstrate the  Enlist the risks involved in poor waste manage- knowledge of bio- medi- ment in hospital cal waste management  Importance of hospital waste management with 1. respect to hospital staff and general public  Bio-medical waste management helps in envi- ronment protection  Enlist the routes of transmission of infection in hospitals  Enlist the sources of bio- medical waste Demonstrate the  Areas of bio medical waste generation in hospi- knowledge of the sources tal and disposal methods of 2. bio-medical waste  Method of disposing off of microbiological and bio technological waste in hospitals  Importance of colour coding criteria  Functions of hospital waste management com- Identify the role of per- mittee. sonnel involved in waste 3.  Importance of training on hospital waste man- management agement to different categories of staff in a hos- pital. Syllabus Vocational Subjects 2024-25 Class 10th Page | 22 Practical External (50 Marks) A. Practical Experiment (20 Marks)  Prepare Immunization (card) calendar for an infant, children and pregnant women.  Common forms and routes of medicines.  Identify different techniques of physiotherapy.  Role play to move the patient safely during an emergency.  Identify different positions of patient.  Deep breathing and coughing exercises.  Perform pursed lip breathing, diaphragmatic breathing, abdominal breathing and belly breath- ing exercise.  Prepare a chart of different age groups.  Assist in the physical examination of the patient.  Identify different techniques of the physical examination.  Enlist best housekeeping practices.  Care of various rubber based articles, ward articles and instruments.  Removing different kind of stains.  Various cleaning techniques.  Different chemical used in cleaning the floor. B. Artefacts (objects created by students) (05 Marks) C. Demonstration (05 Marks) D. Projects (10 Marks) E. Student Portfolio/ Practical Notebook (10 Marks) Syllabus Vocational Subjects 2024-25 Class 10th Page | 23 4. Tourism and Hospitality Job Role: Housekeeping Trainee CLASS (10th) SCHEME OF ASSESSMENT This course is a planned sequence of instructions consisting of units meant for developing employa- bility and vocational competencies of students of Class 10 th opting for vocational subject along with mainstream education. The unit-wise distribution of hours and marks for Class 10th is as follows: Class - 10th Max. Marks No. of Hours for Module Part and Theory and Unit Name Theory and Name Practical Practical (110) (100) Part - A Communication & Self-Management Skills-I 20 05 Employability Basic ICT, Entrepreneurship& Green Skills-I 20 05 Skills Total 40 10 Clean Pantry and Canteen Area. 7 02 Report, Record and Prepare Documenta- 8 02 tion. Communicate with customers and col- 12 03 leagues Part – B Maintain Standard of Etiquette and 12 04 Hospitable Conduct. Vocational Skills Gender and Age Sensitive Service Pol- icies. 7 02 Maintain Health and Hygiene 12 03 Maintain Safety at Workplace 12 04 Total 70 20 Practical Experiment 20 Part - C Artefacts (objects created by students) 05 Practical Test Demonstration 05 Projects (Individual and Group) 10 Portfolio 10 Total 50 Part-D Class-Based Tests, Classroom Participation Internal Assess- (Group Work, Group Discussion, Attend- 20 ment ance) Total 110 20 Grand Total 110 100 Syllabus Vocational Subjects 2024-25 Class 10th Page | 24 Theory: 60 Marks “Part–A” Employability Skills----------------------------------------------------------------- (20 Marks) *Syllabus of Employability Skills is available at Page No. 06 “Part – B” Vocational Skills--------------------------------------------------------------------- (40 Marks) Unit–III Introduction To Food Service Industry And Its Scope (02 Marks) S.No Theory Learning Outcome  Clean Pantry and Canteen Area. Appreciate the im-  Concept of pantry and canteen area. Cleaning of portance of cleaning 1. kitchen accessories and equipments. Importance Canteen/kitchen area of safety at workplace. Roles and responsibilities of housekeeping staff.  Identify various cleaning Various cleaning equipments used in canteen 2. and kitchen of hotel. equipments.  Identify the Role & re- Importance of safety at workplace. Roles and re- 3. sponsibilities of housekeeping staff. sponsibilities of Housekeeping staff. Unit–IV Report, Record and Prepare Documentation(02Marks) S.No Theory Learning Outcome  Housekeeping checklist registers and store Gain knowledge about procedure. Record of attendance and report making, Docu- productivity. mentation. 1.  Incident, accident lost and found. Upgradation of 2. knowledge about lost and found  Use of log book and its importance. know how to utilize log 3. book  Housekeeping report presentation. Demonstrate how to pre- 4 sent housekeeping re- ports. Unit–V Communicate with customers and colleagues. (03 Marks) S.No Theory Learning Outcome  Importance of communicating and sharing in- Appreciate the im- formation with colleagues. Role of body lan- portance of communica- 1. guage and dress code while dealing with cus- tion tomers and colleagues. Importance of coopera- (Upward communica- tion and coordination with colleagues. tion). Syllabus Vocational Subjects 2024-25 Class 10th Page | 25  Concept of etiquettes and behavior, importance Importance of etiquette of right behavior at workplace. and manner In commu- 2. nication Unit–VI Maintain Standard of Etiquette and Hospitable Conduct. (04 Marks) S.No Theory Learning Outcome  Define Hospitality. Meaning of hospitable con- understanding the mean- 1. duct-its need and importance.. ing of hospitality.  Components of hospitality, goals of hospitality. Gain knowledge about 2. components & goals of hospitality  Importance of body language inhospitable con- Appreciate role of posi- 3. duct. Dos and Don'ts while dealing with guests. tive body language  4. Measuring customer satisfaction. Customer Know how to measure 4. feedback customer satisfaction.  Elementary idea about office manners. Understand the basics of 5. office manners  Importance of briefing and staff training of Importance of briefing 6 housekeeping department Unit–VII Gender and Age Sensitive Service Policies(02 Marks) S.No Theory Learning Outcome  Women's rights and respect at workplace. Enumerating women’s 1. rights, facilities and Services at workplace.  Facilities and services for female employees at Appreciate the need for workplace including sexual harassment preven- general facilities and 2. tive policies. sexual harassment pre- vention policies.  Recreational and medical facilities at hotel. Understand the need of 3. recreational and medical facilities at hotel.  Behavioral etiquettes while dealing with know the etiquettes 4. female guests. while dealing with fe- males. Unit–VIII Maintain Health and Hygiene (03 Marks) S.No Theory Learning Outcome  Importance and maintenance of clean- Appreciate the ing at workplace. importance of  Waste and its types, waste segregation, ensuring clean- 1. liness around handling of waste material. Pest control activities at workplace. Ventilation and workplace. its purpose.  Importance of personal hygiene- Gain Insights in- grooming of housekeeping staff. to Personal Hy- 2. giene and grooming.  Concept of Cross contamination and pre- Understand con- venting cross contamination at work- tamination and 3. cross contamina- place. tion. Unit–IX Maintain Safety at Workplace (04 Marks) S.No Theory Learning Outcome Syllabus Vocational Subjects 2024-25 Class 10th Page | 26 Various types of hazards at workplace and their respec- Appreciate the tive preventive and safety measures. Hotel evacuation measures of taking 1. procedures in case of emergency. Precautions to avoid workplace hazards. Concept of hotel storage area. Handling storage Understand how to area 3 to avoid hazards. Proper storage of acids deals with chemical 2. and chemicals to avoid hazards Standard safety and other tools. procedures for electric tools and sharp tools Concept of First Aid, First Aid kit and importance of Appreciate the im- 3. First Aid at work place. Concept of P.P.E. and its use in portance of First Aid. hotel. Syllabus Vocational Subjects 2024-25 Class 10th Page | 27 4. Tourism and Hospitality Job Role: Food and Beverage Service Trainee CLASS (10th) SCHEME OF ASSESSMENT This course is a planned sequence of instructions consisting of units meant for developing employa- bility and vocational competencies of students of Class 10th opting for vocational subject along with mainstream education. The unit-wise distribution of hours and marks for Class 10th is as follows: Class 10th No. of Hours for Max. Marks Theory Module Part Unit Name Theory and Practi- and Practical and Name (100) cal (110) Communication & self management 20 05 Part - A skills Employability Skills Basic ICT, entrepreneurship and 20 05 green skills Total 40 10 Customer - Centric Service 13 05 Etiquette And Hospitable Conduct 12 04 Part – B Gender and Age Sensitive Service Vocational 6 04 Practices Skills IPR of organization and Customer 8 02 Health and Hygiene 8 03 Safety at Workplace 8 02 Total 55 20 Practical Experiment 20 Artefacts (objects created by stu- Part-C dents 05 (Practical Demonstration 05 Test) Projects (Individual and Group) 10 Portfolio 10 Syllabus Vocational Subjects 2024-25 Class 10th Page | 28 Total 50 Class-Based Tests, Classroom Partic- Part - D ipation (Group Work, Group Discus- 20 Internal As- sion, Attendance) sessment Total 110 70 Grand Total 110 100 Theory: 60 Marks “Part–A” Employability Skills----------------------------------------------------------------- (20 Marks) *Syllabus of Employability Skills is available at Page No. 06 “Part – B” Vocational Skills--------------------------------------------------------------------- (40 Marks) Unit–III Customer-Centric Service(05 Marks) S.No Theory Learning Outcome  Meaning,Goal&offersofHospitality,Customer- Enumerate customer- centricity of Hospitality centricityofHospitalityBusiness,Classificationof customer in hospitality industry, Market choices and Preferences, Fac- Understand the im- tors affecting customer choices and preferences in general,portance of Service as a Service and Need of Services, Tools to get Feedback, Im- tool of customer satisfac- tion portance of Customer-Centric Business Facilitation, Im- Write the Classification of portance of Planning the customer centric work system 1. customer Understand the im- portance of customer- centric Business facilita- tion Describe and administer the Tools to get Feedback from customers Unit–IV Etiquette and Hospitable Conduct (04 Marks) S.No Theory Learning Outcome Meaning, components and goals of hospitality, Define Customer & Understand the meaning, Customer centricity in Service, Role of Food and Beverage Service components and goal of in a hospitable conduct, Define etiquettes and Manners, Need and- hospitality necessityofetiquettesandMannersinahospitalityestablish- Demonstrate the Eti- ment,TelephoneEtiquettes,Language,Body Language and good quettes and Manners 1. hospitable conduct, Dressing and Uniform sense, Do’s and Don’ts Demonstrate hospitable conduct while dealing while dealing with the guest, Customer feedback, Measuring Cus- with the guest tomer satisfaction, Contribution to the- Learn and implement Of- BrandValue,OfficeManners,CompanyPolicy(interdepartmentalcoo fice Manners rdination,handlingcomplaints,stafftraining),HRPolicy&Sales Poli- Deal with customer com- Syllabus Vocational Subjects 2024-25 Class 10th Page | 29 cy, Documentation, Customer Profile. plaints and take feedback Unit–V Gender and Age Sensitive Service Practices. (04 Marks) S.No Theory Learning Outcome Women’s rights and respect at workplace, Company’s policies to Describe facilities and prevent sexual harassment, Facilities available at work for fe- services available for fe- male colleagues, Facilities related to female traveler safety and males at workplace security, Customer; unique needs & wants, Importance &need of Appreciate and narrate medical facility, Recreational facilities for children, Equality of different age and gender 1. work for women at workplace, Motivating women at workplace to specific customer services utilize their skills, Behavioral etiquettes while dealing with female Explain the importance colleagues and guests and follow standard eti- quette with women at workplace. Unit–VI IPR of organization and Customer. (02 Marks) S.No Theory Learning Outcome Definition and importance of IPR, Components of IPR, Objectives & Understand the im- need of IPR in an organization, Customer copyright, Patent & portance IPR Trademark, Protection of Trade mark, Financial Incentives & eco- Explain the history of IPR nomic growth, Infringement, Misappropriation & enforcement Understand and describe laws. the Components of IPR 1. Understand the need of IPR, Define and explain relationship of IPR and hospitality Respect customer copy- rights Unit–VII Health and Hygiene(03 Marks) S.No Theory Learning Outcome Importance of indenting and handling various food and beverage Ensure cleanliness around areas, Cleanliness of work area, Maintain personal hygiene, workplace grooming, dental care& PPE, Pest control activities, Ventilation, Enumerate importance of lighting & maintenance of Air conditioning & other mechanical denting and handling var- 1. systems. Crockery, Cutlery &Glassware cleaning, Food sanitation & ious Food and beverage cross contamination at work place, Role of HACCP and FSSAI in areas checklist Gain insights into per- food production and service. sonal hygiene practices. Unit–VIII Safety at Workplace (02 Marks) S.No Theory Learning Outcome Assessing F&B workplace Hazards, Safety work procedures Appreciate the measures /techniques in banquets, Hotel evacuation procedures for fire, of taking precautions to bomb threats, and mass destruction, Safe techniques for Handling avoid F&B department electric tools, handling floors, sharp tools, Chemicals and storage hazards of acids, Standard Safety Procedure for Handling Electrical tools Comprehend the Standard ,floors and sharp tools, First aid &PPE. Safety Procedure near 1. service area Use First aid and personal protective equipment’s while doing hazardous work Syllabus Vocational Subjects 2024-25 Class 10th Page | 30 Syllabus Vocational Subjects 2024-25 Class 10th Page | 31 Practical (External) 50 Marks Hand on Skill (30 Marks)  Draw structure of Food and Beverage Department of a hotel.  Demonstrate how to Greet, Seating and presenting menu to the guest in restaurant.  Order taking for food and beverages, Preparation for KOT.  Service of non-alcoholic beverages.  Demonstrate how to setup informal and formal table setting.  Preparation of bills and its presentation of the guest.  Arrangement and use of side board practices of mise-en place & Mise-en scene.  Grooming standards for waiter and waitress.  Demonstrate the F&B equipment and tools used, along with their sizes and purposes.  How to carry a restaurant-serving tray. B. Viva Voce (10 Marks) C. Student Portfolio/ Practical Notebook (10 Marks) Syllabus Vocational Subjects 2024-25 Class 10th Page | 32 5. Security Job Role: Security Guard CLASS (10th) SCHEME OF ASSESSMENT This course is a planned sequence of instructions consisting of units meant for developing employa- bility and vocational competencies of students of Class 10 th opting for vocational subject along with mainstream education. The unit-wise distribution of hours and marks for Class 10th is as follows: Class 10th No. of Hours Max. Marks for Theory Theory and Module Part and Name Unit Name and Practical Practical (110) (100) Part - A Communication Skills-I Self-Management& Entrepre- 10 10 Employability neurSkills-I Skills Part – B Hygiene and Safety 15 14 Vocational Skills Documentation 15 06 Part - A Basic ICT and Green Skills-II 10 10 Employability Skills Traffic Control and Parking 20 06 Part – B Security in Industrial and 20 07 Vocational Commercial Deployment Skills Security Escorts 20 07 Total 110 30 Practical Exam 10 Part - C Written Test 10 Practical Viva Voice 05 Work Total 25 Practical File / Student Portfolio 10 Part-D Project / Field Viva Voce 05 work 15 Total 110 100 Syllabus Vocational Subjects 2024-25 Class 10th Page | 33 Theory: 60 Marks “Part–A” Employability Skills----------------------------------------------------------------- (20 Marks) *Syllabus of Employability Skills is available at Page No. 06 “Part – B” Vocational Skills--------------------------------------------------------------------- (40 Marks) Unit–III Hygiene and Safety (14 Marks) S.No Theory Learning Outcome  Personal safety, Maintaining Good Public Relations and Ex- Demonstrate the hibiting Professionalism., Safety Plans, emergency Response knowledge of personal and First Aid safety at the workplace Personal safety and its importance Demonstrate the Risks associated with hazards knowledge of maintain- Managing crowds ing good public rela- Techniques used in an effective crowd control process Fire Control tions and exhibiting Classifications of fire professionalism at the Fire Pyramid workplace Types of fire extinguishers Demonstrating Storage of Flammable materials knowledge on safety Personal protective equipment(PPE) plans, emergency re- 1. sponse and First Aid Ways of Staying free from intoxicants Maintaining personal appearance Employer’s guide lines to meet by the employees Maintaining good conduct and positive attitude Security and Safety plans Personal safety gear and clothing of a security guard First Aid Techniques Basic Techniques Identifying and reporting fire hazards Ways of assisting firefighters by security guards. Unit–IV Documentation (06Marks) S.No Theory Learning Outcome General Guidelines Which Help in Proper Documentation, Demonstrate the knowledge of Security Register and Type s of gate Passes Recording and Reporting methods Recording and reporting the General guidelines relevant enforcing authorities Keeping Record of Incident Things Which help in proper 1. to remember during documentation Recording Observations Guid- documentation Demon- ing questions in an observation report writing Different types of strate the knowledge Registers Employee’s Gate passes Material Gate Pass of security registers and types of gate passes Syllabus Vocational Subjects 2024-25 Class 10th Page | 34 Unit–V Traffic Control And Parking. (06 Marks) S.No Theory Learning Outcome  TrafficSignsandProceduresforControllingTrafficandMan- Demonstrate the knowledge of traffic agingParking Safety aspects during traffic control Traffic 1. signs and procedures Signals Traffic Accident Parking principle Hazards in Park- ing lots Parking lot signage for controlling traffic and managing parking Unit–VI Security in industrial and commercial deployment.(07 Marks) S.No Theory Learning Outcome Physical Security Measures Material Gate and Vehicle Stickers Demonstrate the Keys of the Organization knowledge of security in industrial deployment Emergency Response Plan Material Security of Shopping Mall Types of Security Services in Demonstrate the 1. Shopping Mall knowledge of security in commercial deployment Unit–VII Security Escorts (07 Marks) S.No Theory Learning Outcome Mobile Protection Plan Convoy composition Communication Read- Demonstrate the iness of driver Assistance to protected Personal security officer for knowledge of roles and 1. body protection responsibilities of a se- curity escort. Syllabus Vocational Subjects 2024-25 Class 10th Page | 35 Practical Assessment Practical (External) 50Marks A. Hand on Skill (30Marks) MOCK DRILL PPE: Protects your hands from microbes and minimizes the possible spreading of microbes. Masks: Cover your mouth and nasal area. PPE is equipment worn by a worker to minimizeexposuretospecifichaz- ards.Studentspracticeincluderespirators, gloves, aprons, fall protection, ad full body suits, as well as head, eye and foot protection using PPE. USE OF FIREEXTINGUBISHERS: Aim the nozzle or outlet towards the base of the fire. Squeeze the handles together to discharge the extinguishing agent inside. To stop discharge, release the handles. Sweep the nozzle from side to ideas you approach the fire, directing the extinguishing agent at the base of the flames. USESOFCPR: TheAmericanHeartAssociationusesthelettersC-A- Btohelppeopleremembertheordertoperformthesteps of CPR. C: compressionsA: airway B:

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