Guest Relations And Situation Handling PDF
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Ms. Saanjjhi Bobariya
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Summary
This document provides information on guest relations and situation handling procedures in a hotel setting. It covers various topics such as handling guest complaints, VIP guests, and emergency situations.
Full Transcript
Guest Relations and Situation Handling Compiled by: Ms. Saanjjhi Bobariya Note: The provided information is only for your reference purpose.
Guest Relations and Situation Handling Compiled by: Ms. Saanjjhi Bobariya Note: The provided information is only for your reference purpose.
