UNI101- Emotional Intelligence.pptx

College Success WEDNESDAY, Week 9 Healthy Lifestyle Partner Discussion: Think about a time when you had a conflict with another person. Describe that scenario. What happened? How did you deal with it? What could you have done differently? Self and Others The first two items are ‘self’ and t...

College Success WEDNESDAY, Week 9 Healthy Lifestyle Partner Discussion: Think about a time when you had a conflict with another person. Describe that scenario. What happened? How did you deal with it? What could you have done differently? Self and Others The first two items are ‘self’ and the last two are ‘others We have to understand ourselves before we can understand others. This helps us relate better to our teachers, bosses, family members, friends, and peers. It takes a combination of both ‘self’ and ‘others’ to achieve a high level of Emotional Intelligence but it’s worth it! What’s your Emotional Intelligence (EI) level? Take the quiz! I also need 8 ‘actors’ for the EI role play! What would you do in this scenario? Discuss with your partner! You and your peer were competing for the highest grade in the class, but they got it instead of you. TIPS To improve your emotional selfawareness: • Reflect on the impact your “emotional style” has on others. • Appreciate the importance of self-awareness as a foundational component of emotional intelligence. • Meditate and write down your key plans and priorities. • Take a few psychometric tests. What would you do in this scenario? Discuss with your partner! Self Awareness: You and your peer were competing for the highest grade award in the class, but they got it instead of you. Higher EQ: You reflect and realize that, if you’re being honest with yourself, you weren’t working as hard as your peer and their recognition is well deserved. Lower EQ: You may fire off an angry email to your teacher, demanding a higher grade or threatening to go to the dean. Group Activity: You will be given a scenario. In your group, decide the best way to deal with the situation, focusing on the different dimension of EI. Scenario #1: Christina was given a homework assignment that involved using a new app. Usually, she is very quick to learn but this app has proven to be very difficult. She is struggling with it, and still cannot understand. Since Christina is self-aware, how do you think she should handle this? What would you do in this scenario? Discuss with your partner! You’re in class, and your teacher criticizes you in front of everyone. TIPS To exercise greater emotional selfcontrol: • Take care of your mind and body to increase your capacity for self-control. • Learn to resist the immediate gratification of technology and other interruptions. • Invest in your capacity to focus. • Be mindful of your thoughts and feelings, not trapped in them. • Perform better under stress by talking to yourself in the third person. What would you do in this scenario? Discuss with your partner! Self Regulation: You’re in class, and your teacher criticizes you in front of everyone. Higher EQ: You maintain composure, and then excuse yourself to process your emotions in a safe environment. Lower EQ: You may become defensive and become aggressive with your teacher or send angry emails. Scenario #2: Ali and Mohammad have been working together on a group project. Ali has done most of the work while Mohammad has barely contributed. Ali is very angry about this and wants to confront Mohammad. Since Ali is has effective self management skills , how do you think he should handle this? What would you do in this scenario? Discuss with your partner! Your friend tells you it hurts their feelings when you tease them about their shortcomings in front of other people. TIPS To become more empathic: • Improve your ability to listen—start by making it a priority. • Slow down, take the time to hear and learn from others, and ask brilliant questions. • Put yourself in your colleagues’ shoes. What would you do in this scenario? Discuss with your partner! Empathy: Your friend tells you it hurts their feelings when you tease them about their shortcomings in front of other people. Higher EQ: You explain that you understand you hurt their feelings, as well as your point of view, and then come up with an action plan on how to do things differently in the future. Lower EQ: You find it difficult to understand why they have become so defensive and feel attacked. An example of perception checking is: “When you stomped out of the room and slammed the door [behaviour], I wasn’t sure whether you were mad at me [first interpretation] or just in a hurry [second interpretation]. What’s up [request for Scenario #3: Yesterday, Shahad made a remark that was innocent, and Fatima misunderstood and took offense to it. Today she is barely speaking to Shahad. They are working on the same team project, so they need to communicate. Shahad, who has good emotional intelligence, has sensed a change in Fatima. Since Shahad is has effective social awareness , how do you think she should handle this? What would you do in this scenario? Discuss with your partner! You’re meeting someone for the first time, trying to make conversation, and it doesn’t seem to be going well (the person isn’t really responding) TIPS To work on having a more positive outlook: • Train your brain to be positive by developing new habits. • Make an effort to have positive conversati ons . • Believe you will succeed (but don’t assume the road will be easy). What would you do in this scenario? Discuss with your partner! Social Skills: You’re meeting someone for the first time, trying to make conversation, and it doesn’t seem to be going well, Higher EQ: You ask open-ended questions, maintain good eye contact, and practice active listening Lower EQ: You may stop paying attention and decide there is something wrong with the other person How to improve emotional intelligence • Self-awareness. Consider setting a regular time or day to journal. This can allow you to reflect on how you behaved in interactions and make a note of things that bothered you. You can go back and read over them from time to time and “study” yourself. You can also meditate and observe your thoughts. • Self-regulation. It may help to practice deep breathing exercises regularly, especially during conflict. You can learn to reframe challenges as opportunities in disguise and “failures” as learning experiences. Try to practice radical acceptance of any emotions that come up and verbalize what you’re feeling. • Empathy. To build empathy, try paying attention to your surroundings. See if you can pick up on the “energy” of your environment. You could also try talking to new people or volunteering for a cause you care about. If you’re stuck in traffic, consider looking around at people sitting in their cars and seeing what you can pick up about them. • Social skills. Aim to put yourself in new situations. When you do, try to pay attention to your body language and maintain eye contact. Practicing active listening can be beneficial, too. Consider this quote from Gandhi: “Speak only if it improves upon silence.” Assignment: Observe yourself in an interaction where you feel you demonstrated emotional intelligence Which of the EI Characteristics did you use in the interaction and what did you say or do when you used the skill? In 250+ words, describe the situation, and how you handled it. Was it difficult? Did being more aware help you in the situation? • • • • Self- Awareness Self- Management Social Awareness Social Skills